Name: AUTOPAY
Rating: 4.1

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Verified Customer

star star star star star

Carissa Gracia Oxnard, CA

Very helpful and gave me a great deal. The service was outstanding

2 years ago

Reply from AUTOPAY

Carissa, this is great to hear, thank you for your business!

Jun. 15th, 2021

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Verified Customer

star star star star star

Christopher Hancheck Aurora, CO

Fast and easy really nice people. Billy kept me updated at all times.

2 years ago

Reply from AUTOPAY

Thank you for your feedback Christopher.

Jun. 15th, 2021

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Verified Customer

star star star star star

Albert McConnell Yuma, AZ

Great customer service plus kept me informed every step of process

2 years ago

Reply from AUTOPAY

Albert, Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

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Verified Customer

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Louis S Lakeside, VA

The process was quick and less stressful then waiting at a dealership

2 years ago

Reply from AUTOPAY

Louis, Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

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Verified Customer

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Betty C. Phelps Chicago, IL

Easy access with submitting documents, friendly and great rates and price!!!

2 years ago

Reply from AUTOPAY

Betty, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

star star star star star

MICHAEL Archibeque Albuquerque, NM

Quick response when I had a question and kept me informed through the process

2 years ago

Reply from AUTOPAY

Michael, Thank you for choosing AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Charles Burke Magnolia, OH

I felt they were very accommodating and explained everything in great detail

2 years ago

Reply from AUTOPAY

Charles, Thank you for your review!

Jun. 15th, 2021

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Verified Customer

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Susan . Mesa, AZ

They got the job done, but it took a long time. And my interest rate ended up being higher than they first said.

2 years ago

Reply from AUTOPAY

Susan, Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

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Verified Customer

star star star star star_border

Tiffany Graber-West La Vista, NE

They have been friendly and helpful. Just not much more experience with them so far.

2 years ago

Reply from AUTOPAY

Outstanding! Thank you Tiffany!

Jun. 15th, 2021

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Verified Customer

star star star star star

Dawn m Whitmore Cleveland, OH

Ease of use of the company. The whole process was Sonos and relaxing

2 years ago

Reply from AUTOPAY

Dawn, Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

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Verified Customer

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Carlos Torres El Paso, TX

Very professional people and helpful throughout the end of your approval !

2 years ago

Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Michael Edmondson Dayton, OH

Very good people and I was very impressed with the way he took care of me

2 years ago

Reply from AUTOPAY

Michael, , Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

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Verified Customer

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Alex Saulus Camas, WA

Easy to work with and provided frequent updates throughout the process.

2 years ago

Reply from AUTOPAY

Alex, thank you for your response! Cheers!

Jun. 15th, 2021

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Verified Customer

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Gina Allende Milwaukee, WI

It was very easy process, the people were very helpful and knowledgeable

2 years ago

Reply from AUTOPAY

Gina, thank you for your response! Cheers!

Jun. 15th, 2021

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Verified Customer

star star star star star

Keith E Uglow Grandy, NC

Very professional with a smooth transaction start to finish!

2 years ago

Reply from AUTOPAY

Keith, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Jacquelyn Morris Holbrook, MA

I couldn't believe how easy it was They did all the work highly recommend

2 years ago

Reply from AUTOPAY

Jacquelyn, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Jose ochoa Los Angeles, CA

I required to signed documents 3 times and required to contact my current lender for an extension

2 years ago

Reply from AUTOPAY

Jose, Thank you for your review and for choosing AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Stephen Eldred Greenville, OH

Found me a rate almost half the interest rate then what I was paying

2 years ago

Reply from AUTOPAY

Great to hear, thank you Stephen!

Jun. 8th, 2021

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Verified Customer

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Natalee Nachtwey Kohler, WI

They communicated great and worked fast to refinance my car.

2 years ago

Reply from AUTOPAY

Natalee, thank you for leaving feedback for us! Cheers, AUTOPAY!

Jun. 8th, 2021

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Verified Customer

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Magieline M Phillips Sunnyvale, CA

Because auto pay they are awesome and very helpfull and Specially Jordan.

2 years ago

Reply from AUTOPAY

Thank you Magieline for you review! Cheers AUTOPAY!

Jun. 8th, 2021

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Verified Customer

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Kyle Mick Hinesville, GA

They were quick and easy. My interest rate was lower than predicted.

2 years ago

Reply from AUTOPAY

Outstanding! Thank you Kyle!

Jun. 8th, 2021

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Verified Customer

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Kelly Moravec Sandown, NH

I am having an absolutely awful time trying to get ahold of anyone. I can't get information and everything is completely confusing and taking forever.

2 years ago

Reply from AUTOPAY

Kelly, Please reach directly out to our escalations team. They are here to assist customers with issues during and after the refinance process. You can reach them at - 8442905731 Cheers, AUTOPAY

Jun. 8th, 2021

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Verified Customer

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Jody Groover Greenville, NC

It was so easy. They were so helpful. Made the transfer so quick and easy.

2 years ago

Reply from AUTOPAY

Jody, Thank you for your review!

Jun. 8th, 2021

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Verified Customer

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Jessica Hannibal, MO

Matt was an angel and so patient with us throughout the entire process.

2 years ago

Reply from AUTOPAY

Great Feedback! We will let Matt and his Leadership know about your experience! Cheers, AUTOPAY!

Jun. 8th, 2021

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Verified Customer

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Elisha Lees Summit, MO

Communication was consistent and everything was completed quickly.

2 years ago

Reply from AUTOPAY

Thank you for choosing AUTOPAY Elisha!

Jun. 8th, 2021

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Verified Customer

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Delynn Mahon Safford, AZ

great customer service. It was fast and easy and I enjoyed the process

2 years ago

Reply from AUTOPAY

Thank you for your business, Delynn!

Jun. 8th, 2021

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Verified Customer

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Charlene Chappell Frederica, DE

Always room for improvment however Dane was excellent in his handling of my requests with the loan.

2 years ago

Reply from AUTOPAY

We agree! Thank you for choosing AUTOPAY!

Jun. 8th, 2021

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Verified Customer

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Gary W Starr Vancouver, WA

Because of such personalized service, Emani was awesome to work with .

2 years ago

Reply from AUTOPAY

Gary, thank you for your business! Cheers AUTOPAY!

Jun. 2nd, 2021

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Verified Customer

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Shamra Norman, OK

They have been very helpful and detailed with everything I had questions on.

2 years ago

Reply from AUTOPAY

Thank you Shamra for choosing AUTOPAY! We appreciate your business!

Jun. 2nd, 2021

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Verified Customer

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Kathy Ireland Kent, WA

All of my concerns and questions were answered in a timely manner.

2 years ago

Reply from AUTOPAY

Thank you Kathyfor choosing AUTOPAY! We appreciate your business!

Jun. 2nd, 2021

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Verified Customer

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Eduardo Attleboro, MA

My payments are on time and are easy to make paying off us shorten by months

2 years ago

Reply from AUTOPAY

Thank you for the feedback Eduardo!

Jun. 2nd, 2021

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Verified Customer

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Donna Weaver Chandler, AZ

Everyone was very helpful , patient with me and the process was fast.

2 years ago

Reply from AUTOPAY

Donna, thank you for choosing AUTOPAY! We appreciate your business!

Jun. 2nd, 2021

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Verified Customer

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Tina Sayatovich Heath, OH

The staff was helpful from start to finish. Made it as simple as possible.

2 years ago

Reply from AUTOPAY

This is great to hear, thank you Tina for choosing AUTOPAY!

Jun. 2nd, 2021

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Verified Customer

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Kayla Rancho Cordova, CA

Great experience, helpful, knowledgeable, friendly staff with great service

2 years ago

Reply from AUTOPAY

Kayla, this is great to hear! Thank you for choosing AUTOPAY!

Jun. 2nd, 2021

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Verified Customer

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Marty Apache Junction, AZ

The best customer service, on all steps taken and how easy each step is

2 years ago

Reply from AUTOPAY

Outstanding! Thank you Marty!

Jun. 2nd, 2021

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Verified Customer

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Bret Speer Franklin, NJ

Agent I worked with was great. She was thorough and explained everything

2 years ago

Reply from AUTOPAY

Bret, thank you for choosing AUTOPAY!

Jun. 2nd, 2021

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Verified Customer

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Philip Fort Bragg, CA

Anthony was very helpful and stayed in contact through the whole process

2 years ago

Reply from AUTOPAY

This is great feedback, Thank you Philip!

Jun. 2nd, 2021

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Nicolas Dietel Homestead, FL

Extremely helpful throughout the entire process. Very Patient. Always available to help and quick to reply.

8 months ago

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Dustin Craft Columbus, OH

Very fast, respectful and understanding of what I not only wanted but thought would be best for my situation.

8 months ago

Reply from AUTOPAY

Wonderful review. We thank you.

Sep. 1st, 2023

star star star star star

Rosendo Resendez Austin, TX

Patrick K was so nice and helpful in walking me through the process. It was quick and easy and so convenient!!

9 months ago

Reply from AUTOPAY

Kudos to Patrick! We will share this review. Thank you.

Sep. 1st, 2023

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dogwood326 RG Castle Hayne, NC

My representative, Garrett was the best. He kept me informed through the entire process, until the loan was funded.

9 months ago

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Sarah Rogerson Ulster Park, NY

Very timely, honest, easy process with a friendly associate to walk through next steps. Highly recommend.

9 months ago

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Claudia Gonzalez Phoenix, AZ

The process is very easy and signing documentation as well. I'm glad I was able to refinance my auto loan.

9 months ago

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Crystal Marie Worcester, MA

Very clear about the process, and also very helpful on getting all the out of state paperwork correctly done.

9 months ago

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Corky Ferrante FL

I was very pleased with my service with Jake and will b recommending Autopay to anyone who could use a car refinance.

10 months ago

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Gary Payten

Paul was excellent once I gave him all the information he needed everything was finished in a timely fashion

10 months ago

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Toni Glover Washington, DC

I liked the convenience and ease of applying for the loan and the quickness in which their response was!!!

10 months ago

Reply from AUTOPAY

Great 5-star review. Thank you.

Oct. 31st, 2023

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Jerri Testerman Kansas City, KS

I liked how easy and quickly they got everything done! Lynn was awesome and had great communication about everything.

10 months ago

Reply from AUTOPAY

Awesome 5-star review. Thank you.

Oct. 2nd, 2023

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Nyiek Willis Memphis, TN

Matthew W was extremely professional and he communicated very effectively the whole process. He’s the sweetest :)

10 months ago

Reply from AUTOPAY

Great 5-star review.

Oct. 2nd, 2023

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Fayyaz Raajput Lahore, PB

Matt was really helpful every step of the way the only thing i disliked was lender moving slow on my file.

10 months ago

Reply from AUTOPAY

Thank you for taking the time to leave this feedback. We are thrilled we were able to help.

Sep. 1st, 2023