BestCompany.com is trying to work directly with this company to verify the accuracy of the information on this page. Thank you for your patience as we make sure we’re getting it right.
Are you a representative
of this company?Claim this Profile
Direct Auto and Life Insurance was the first insurance company in the Direct General Group. It was founded on April 12,1991 by William Adair. Adair had a vision to create an option for all drivers when it comes to obtaining auto insurance. Serving the southeast, Direct Auto has found a way to provide customers with competitive rates, flexible payment plans, and general services regardless of their past driving history.
|#1 Geico Auto Insurance ›|| |
|#2 State Farm Auto Insurance ›|| |
|#3 Progressive Auto Insurance ›|| |
|Direct Auto & Life Insurance ›|| |
It is not uncommon for drivers with poor driving history to be charged exceptionally high rates for auto insurance or to be denied by a provider entirely. However, with Direct Auto, they make low rates a possibility for all drivers. With low monthly payments, low down payments, no checking account or credit card needed, and multiple discounts available, low rates are attainable.
Through Direct Auto, there are a number of extra features and services that customers can take advantage of. These premium services apply to almost all coverages and plans (with some exceptions). Services include: text to pay, online bill pay, mobile proof of insurance, term life insurance, 24/7 roadside assistance, emergency protection plans, payment kiosks, DirectDrive app, toll-free access to friendly agents by phone, and convenient neighborhood locations.
The team at Direct Auto understands that everyone comes from different financial backgrounds and may have varying preferences. Direct Auto does not require a one-size-fits-all approach to payment, so they offer flexible payment schedules. Customers will be able to choose a payment date that fits their personal financial schedule. This allows clients to plan payment schedules according to a specific budget/spending ability. Then, customers get to decide how they want to pay whether that is online, in person, over the phone, by text, or through another platform.
With Direct Auto and Life Insurance, there are a number of ways to make insurance more affordable. Not only can drivers get a low rate, but there are possible discounts that may apply upon eligibility requirements being met. For driver there are four discounts include: safe driver, military, good student, and senior citizen discount. For the actual vehicle there are: multi-car and mileage discounts, On behalf of the policy, there are a number of discounts include: prior coverage, renewal, homeowner, affinity, multi-product, and the welcome back discount.
Currently, Direct Auto and Life Insurance only operates in the southeast. That means those who do not live in this region will not be able to take advantage of the Direct Auto coverages. States that Direct Auto can be found in include: Texas, Arkansas, Missouri, Mississippi, Alabama, Florida, South Carolina, North Carolina, Virginia, and Tennessee.
There is a transition auto insurance providers have made over the last few years. Following an accident, customers can immediately file a claim online and then track the progress of that same claim. This speeds up the process and reduces communication errors. However, at this time, Direct Auto does not provide this feature to their clients.
As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. For more information on how we rank companies, click here.
All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify us here.