USAA Auto Insurance vs State Farm Auto Insurance

McCall Martin
McCall Martin | Senior Editor

USAA and State Farm are both dependable and well-known auto insurance companies. These companies have received high financial strength ratings. 

When choosing between the two companies, you'll need to consider some differences in coverage types and discounts available. USAA's products and services are only available to its members, so you'll need to consider its membership requirements as well.

USAA Auto Insurance logo
#2 USAA Auto Insurance
7.6 Overall Score
4.3
star star star star star_half
(472)
State Farm Auto Insurance logo
#1 State Farm Auto Insurance
8.6 Overall Score
4.3
star star star star star_half
(749)

Overview

USAA Auto Insurance

A.M. Best Financial Strength Rating

N/A

Customer Service Options

Phone, Live Chat, Email, In-Person

Time in Business

Undisclosed

State Farm Auto Insurance

N/A

Phone, Live Chat, Email, In-Person

Undisclosed

Ratings

USAA Auto Insurance

Overall Score
7.6 of 10
Review Score
4.3
star star star star star_half
Value for Money
4.6
star star star star star_half
Quality of Product or Service
4.7
star star star star star_half
Company Trustworthiness
4.7
star star star star star_half
Likely to Recommend
9.3 of 10

State Farm Auto Insurance

8.6 of 10
4.3
star star star star star_half
4.1
star star star star star_border
4.3
star star star star star_half
4.3
star star star star star_half
8.2 of 10

Reviews

USAA Auto Insurance

Number of Reviews
472
Review Breakdown
4.3
star star star star star_half
1 star
3%
2 star
2%
3 star
3%
4 star
10%
5 star
82%

State Farm Auto Insurance

749
4.3
star star star star star_half
1 star
5%
2 star
4%
3 star
10%
4 star
22%
5 star
59%

Reviews for USAA Auto Insurance

Helpful Favorable Review

star star star star star

Stephanie M.

February 17th, 2024

My daughter was in an accident and her car was totaled. USAA was very easy to work with. They did all of the communication with the other insurance company for us. The whole ordeal was finalized in a timely manner.

Helpful Critical Review

star star_border star_border star_border star_border

melissa sorensen

January 21st, 2022

check_circle

Review Source

We were with USAA for many, many years due to my husbands service. Then in one year they raised our rates hundreds. We asked what the change was with no claims and they said our area drove the price. Our loyalty meant nothing.

Reviews for State Farm Auto Insurance

Helpful Favorable Review

star star star star star

Stephanie Bloniarz

March 25th, 2024

We have had State Farm Auto for many years. We love Jennifer Griffin, our local agent. Her office gives amazing customer service, and Jen is super generous in giving back to our community. Highly recommend! A+++++++++++++++++++

Helpful Critical Review

star star star_border star_border star_border

Janessa P

February 29th, 2024

DETAILS

Auto Insurance has been good and they have been helpful when we needed it. But, I have been unimpressed with their ability to listen and keep our information straight. They have called and asked to clarify the same thing over and over and it seems to be different employees calling to double check each time. We also asked them to stop sending us our statement every month in the mail but they still do. Their service has been great but their communication and listening has been a 3/10.

The Final Word

USAA and State Farm offer personal and rideshare car insurance. However, if you're looking for classic car or commercial auto insurance, you'll want to consider State Farm. USAA does not offer this kind of insurance.

Many of the discounts offered by USAA and State Farm are similar. However, there are a few differences. USAA focuses its services on military members, veterans, and their families, so it offers some unique discounts. These include discounts for storing your car on base and for your length of USAA membership.

State Farm stands out with its Drive Safe & Save™ program. Through this program, your driving will be monitored. After a set period, you'll receive a personalized rate based on your driving habits. This program can help you save and become a better driver.

Another important distinction between these two insurers is that USAA requires membership before being able to purchase its insurance products or use its financial services. USAA membership is limited to military members, veterans, and their families. 

Unlike USAA, State Farm does not require membership. Anyone can apply for an insurance policy from State Farm.

It's hard to go wrong when choosing between USAA and State Farm. If you're part of the military, you may benefit more from USAA's discounts and specialized services. However, State Farm is also worth exploring further, particularly if you're interested in personalized rates or insuring a classic car.

Top Choice

State Farm Auto Insurance Logo
State Farm Auto Insurance

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