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Linx Legal Inc.

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15 User Reviews

6.7

Overall Score

LAST UPDATED: September 24th, 2021

Linx Legal has over 80 years of combined experience in the legal and timeshare contract industry and has been in business for more than 10 years. In addition to helping clients terminate timeshare contracts, Linx Legal has also successfully negotiated refunds for many of its clients. The company has an A+ rating with the Better Business Bureau (BBB). In addition to canceling timeshares, Linx Legal’s aim is to educate consumers about the possible pitfalls of a timeshare purchase. 

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The Good

  • Customer Education
  • Fair Costs
  • Wide Coverage

Customer Education

When asked by a customer whether or not buying a timeshare is a worthwhile investment, Linx Legal’s answer is almost always no. This may seem counterintuitive to its business model since it is in the timeshare industry, but a large part of its job is to educate consumers. The sad truth is that people still continue to purchase timeshares without full consideration of the risks, opportunities, costs, and usefulness of the contract, and therefore still need Linx Legal’s help in getting out of timeshares.

Fair Costs

Linx Legal is dedicated to helping clients alleviate timeshare debt. The company is not a law firm, yet does use a select few attorneys when necessary. Due to the company’s knowledge and experience, attorneys are mostly not needed; but if it does become essential for legal assistance, Linx Legal will pay the attorney’s fees. The goal at Linx Legal is to help clients save money, so services are provided with this in mind. 

Wide Coverage

Linx Legal covers the entire United States and has three physical offices in Charlotte, North Carolina, Myrtle Beach, Florida, and Scottsdale, Arizona. The company offers at-home consultations and you can visit the offices at the stated nationwide locations. Online assessments are available as well for prospective clients.

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The Bad

  • Lack of Customer Reviews
  • Picks and Chooses Clients
  • No Live Chat

Lack of Customer Reviews

Linx Legal has few reviews over numerous sites, and the feedback is a mix of negative and positive. Linx Legal started in 2009, but it wasn’t until 2017 that the company received its rating from the BBB. Normally, customer-facing businesses receive ratings and recognition sooner.

Picks and Chooses Clients

Linx Legal does not accept every request for service. The company provides an assessment to evaluate a claim and then proceeds if there's a consensus that it is a viable option. Only choosing clients the company knows it's able to help may be interpreted as unfair.  An experienced organization should be able to take any case and try to solve it. 

No Live Chat

Linx Legal's website does not give the option of a live chat with a representative. This is not as convenient as many other competitors' websites. There is an option to call or email to reach representatives, but many prospective customers may prefer the online chat option and this is a gap area for the company.

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The Bottom Line

Generally, Linx Legal is a well-established company that has been in the market for more than 10 years. The firm has had success in assisting customers and has highly qualified employees. This is not a legal firm, so the brand name is a bit misleading. The company’s educational information available on the website and free initial assessments offer good value to customers looking to close the gap in understanding the timeshare market generally.

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Message from
Linx Legal Inc.

Here at Linx Legal, we believe that "Only the Best is Good Enough." We make use of that slogan in all interactions with our clients. We pledge to get you out of your timeshare contract, but with one condition. We will only take you on as a client if we can save you a ridiculous amount of money.

We pride ourselves on our reputation. We have been in business since 2009, and we have overwhelming positive reviews across all platforms. We look forward to helping you to cancel your timeshare.

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Star Rating

5.0

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15 Reviews

Review Breakdown

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Chris Baldwinsville, NY

I was struggling financially, and had a timeshare that I could hardly use. I had no idea you could rent these things so cheaply. I feel like Wyndham took advantage of me. Linx Legal was able to help me get a full cancellation of my timeshare. I listened to and followed how they did things, and I was out of the contract in a little under a year. I was in contact with my case manager the entire time, and he kept me updated as things moved along. Their customer service was a huge plus, and I'm very satisfied with the service.

1 month ago

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Luke Palmer Las Vegas, NV

Bought a timeshare thinking we could make money from it. We were lied to about a lot of crap. We didnt know we had to pay maintenance fees every year, and we bought enough points to only get 2 nights a year. These con artist ripped me and my wife off. Linx legal reached out to us wonderding if we needed help and we did not turn down that offer. Saved us a ton of money and were very clear on how they could help us out once and for all.

1 month ago

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Martin Walters Ashburn, VA

We thought this would save us money when traveling but little did we know the lies they told us just to buy this thing. Pretty much lied about everything. Linx Legal really saved us, and they have such a great record of helping others. Thanks to Joe and Justin for making this all make sense for us. We appreciate it.

1 month ago

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George Graham

Justin was a really nice guy. He explained to us the options we could take to save the most money with our timeshare. We could never use it so we just got rid of it with the help of Linx legal and the rest of the team. You guys saved us so much money. Really appreciate you guys.

1 month ago

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Douglas Woodard New York, NY

We made a terrible mistake by buying a hilton timeshare. The guy basically made us buy it by promising a bunch a lies. We found Linx legal on google and reached out to them for help. They got this timeshare out of our name and we are so thankful for all their help. We were told to be patient and they would deliver, and they did an awesome job.

1 month ago

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Reply from Linx Legal Inc.

Douglas, thank you for trusting the team at Linx Legal with your timeshare cancellation.

Aug. 25th, 2021

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John Larson

This company actually cares about people unlike wyndham. They sold us a hot piece of trash and did not even blink an eye to listen to what happened to us. Wyndham is just a bunch of crooks and it blows my mind that the government hasnt stepped in to stop this fraud from happening to hardworking people like myself. Linx Legal saved us from losing every thing. They are seriously life savers. Thank you guys so much

2 months ago

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Reply from Linx Legal Inc.

John, thank you for the kind words. We show compassion to all of our clients, as they are almost always coming from a situation where no one showed compassion!

Aug. 23rd, 2021

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Richard Dotson Surprise, AZ

We were on the verge of losing everything due to a timeshare! We found Linx legal inc on google and signed with their services. They made the bleeding of our retirement stop and we are now able to pay our bills on time. Thank you Linx legal, you guys have no idea how appreciative we are for your help. God bless.

2 months ago

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Reply from Linx Legal Inc.

Richard, thank you for trusting the team at Linx Legal with your timeshare cancellation,

Aug. 24th, 2021

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Andy Davis Miami, FL

We signed with Linx legal around a year ago. We were told that it could take more than a year and we just had to be patient. They were transparent during the entire process and it made it easy for us to understand. Thank you Linx Legal, we appreciate all your help.

2 months ago

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Reply from Linx Legal Inc.

Andy, indeed these cancellations do take some time. Thank you for following our proven process to get out of your timeshare.

Aug. 23rd, 2021

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Roger Silvey St Louis, MO

Linx Legal Inc is a really good company to use when you need help. Justin B layed all our options out and helped us in everyway. This was a no brainer and helped us saved a lot of money. Thank you Linx and Justin for all your help.

2 months ago

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Reply from Linx Legal Inc.

Justin is awesome, isn't he? We are extremely happy that we were able to save you a ton of money.

Aug. 23rd, 2021

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Cain Billy Las Vegas, NV

We had to cancel our timeshare during covid because we couldnt afford the outrageous fees. Linx legal inc. really helped us out this last year. Would recommend

1 month ago

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Emily Purser

We decided to use linx legal over a couple companies. Looking back we believe we made the right choice because of how transparent and professional their team was. Thank you guys for saving us money and a headache!

2 months ago

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Reply from Linx Legal Inc.

There are a lot of cancellation companies out there, aren't there? I'm glad that you found us, and did not get stuck with a fly-by-night cancellation company.

Aug. 23rd, 2021

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Curtis Tsosie Indianapolis, IN

We had a diamond timeshare and linx legal helped us to get rid of it. We are timeshare free and educated on how to vacation way cheaper than owning one. Thank you guys.

2 months ago

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Reply from Linx Legal Inc.

Curtis, glad that you were able to see that you can rent a timeshare for much less than even the maintenance fees on owning a timeshare.

Aug. 23rd, 2021

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Review Source

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gracen butts North Charleston, SC

The process of getting setup with a case manager took awhile, but I'm glad that I waited. They really know what they are doing, and now I don't have to make payments on this thing anymore. Thanks for getting rid of it. The main pro was their professionalism and getting me out of the timeshare. They are not the cheapest service around, but well worth it.

1 month ago

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Iosua Aurelio Honolulu, HI

We got a call from Linx Legal, and they were very nice to inform us about our timeshare. We checked ebay to see the second hand market and we were shocked how cheap they were. We are going to try to book a vacation with ours and we will see what happens. Thank you Justin for your help.

1 month ago

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Reply from Linx Legal Inc.

We are glad that Justin was able to show you what these timeshares sell and rent for on the secondary market, which clearly is not much.

Aug. 25th, 2021

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Isaac Kirk Montgomery, AL

We had a Bluegreen timeshare and didnt know how to get out of it. Linx legal came along and explained the process tp us and showed us how much money we would save. We went with their service and they did everything they said they would do and more. Thank you team!

1 month ago

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Reply from Linx Legal Inc.

Isaac thank you for the positive review. We are glad that you are now out of your timeshare contract.

Aug. 24th, 2021

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