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Linx Legal Inc.

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8.0

Overall Score

LAST UPDATED: March 14th, 2024

Linx Legal has over 80 years of combined experience in the legal and timeshare contract industry and has been in business for more than 10 years. In addition to helping clients terminate timeshare contracts, Linx Legal has also successfully negotiated refunds for many of its clients. The company has an A+ rating with the Better Business Bureau (BBB). In addition to canceling timeshares, Linx Legal’s aim is to educate consumers about the possible pitfalls of a timeshare purchase. 

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The Good

  • Customer Education
  • Fair Costs
  • Wide Coverage

Customer Education

When asked by a customer whether or not buying a timeshare is a worthwhile investment, Linx Legal’s answer is almost always no. This may seem counterintuitive to its business model since it is in the timeshare industry, but a large part of its job is to educate consumers. The sad truth is that people still continue to purchase timeshares without full consideration of the risks, opportunities, costs, and usefulness of the contract, and therefore still need Linx Legal’s help in getting out of timeshares.

Fair Costs

Linx Legal is dedicated to helping clients alleviate timeshare debt. The company is not a law firm, yet does use a select few attorneys when necessary. Due to the company’s knowledge and experience, attorneys are mostly not needed; but if it does become essential for legal assistance, Linx Legal will pay the attorney’s fees. The goal at Linx Legal is to help clients save money, so services are provided with this in mind. 

Wide Coverage

Linx Legal covers the entire United States and has three physical offices in Charlotte, North Carolina, Myrtle Beach, Florida, and Scottsdale, Arizona. The company offers at-home consultations and you can visit the offices at the stated nationwide locations. Online assessments are available as well for prospective clients.

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The Bad

  • Lack of Customer Reviews
  • Picks and Chooses Clients
  • No Live Chat

Lack of Customer Reviews

Linx Legal has few reviews over numerous sites, and the feedback is a mix of negative and positive. Linx Legal started in 2009, but it wasn’t until 2017 that the company received its rating from the BBB. Normally, customer-facing businesses receive ratings and recognition sooner.

Picks and Chooses Clients

Linx Legal does not accept every request for service. The company provides an assessment to evaluate a claim and then proceeds if there's a consensus that it is a viable option. Only choosing clients the company knows it's able to help may be interpreted as unfair.  An experienced organization should be able to take any case and try to solve it. 

No Live Chat

Linx Legal's website does not give the option of a live chat with a representative. This is not as convenient as many other competitors' websites. There is an option to call or email to reach representatives, but many prospective customers may prefer the online chat option and this is a gap area for the company.

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The Bottom Line

Generally, Linx Legal is a well-established company that has been in the market for more than 10 years. The firm has had success in assisting customers and has highly qualified employees. This is not a legal firm, so the brand name is a bit misleading. The company’s educational information available on the website and free initial assessments offer good value to customers looking to close the gap in understanding the timeshare market generally.

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Star Rating

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5.0

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61 Reviews

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2%

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Brandon D San Diego, CA

Started my case with linx legal in 2021 and got my contract canceled with welks resorts. They were very helpful with given all the information on what to do and not do. Froze my credit and started the process. I got updates very quickly whenever I reached out to my case manager. Took about 6 months for welks to stop calling us. Linq told us exactly what to tell them during those calls.

1 week ago

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Llove Manvel, TX

They took our concerns serious about wanting to get out of our timeshare and coached us through the entire process. Madison always made sure we were clear on status and next steps. My husband and I are 100% satisfied!!

5 days ago

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Luci Cabrera Yaphank, NY

Linx Legal is legit. From the moment I got my first call I knew I was in the hands of professionals. Everyone I dealt with was friendly and knowledgeable. They truly listened to me and answered all of my questions and concerns in a timely fashion. But most importantly, they got me out of my timeshare in under a year! I will be forever grateful for Linx Legal basically saving my financial life! I highly recommend!

3 weeks ago

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Kisha sipe

Lisa R was wonderful to my mother. Mom's timeshare contracts were canceled and I know that Lisa really cared for Mom and put her mind at ease during the process of the cancelation. Mom passed away before the cancelation but I know she trusted Lisa and knew I would not be stuck with this huge debt. I highly recommend Lisa and Linx Legal.

2 weeks ago

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Brechey White

Matt was awesome and very helpful! He helped answer all questions and concerns I had and made it where I could understand the impact to my case and my life. The entire Linx Legal team was hands on and they helped me get out my timeshare.

2 weeks ago

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Judith Gallagher Fort Worth, TX

My husband and I began working with Linx Legal when we realized that our relationship with Wyndham was based in deceptive practices. Although it has taken time, due to Wyndham’s delay tactics, the team at Linx stayed in contact and continued to advise us on our progress. We feel like Aaron is an old friend who has stayed true throughout the process, and we would recommend that anyone seeking to end a timeshare or vacation plan enlist the services of Linx Legal.

1 month ago

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Nancy Peachtree City, GA

We love working with Gary P. He is so nice, knowledgeable and easy to communicate with. He responds quickly to my concerns and makes me feel comfortable working with him and my terrible Timeshare experience. I know the fee is rather high but when you add it up, it's much less than what I was paying the timeshare company and there will be an end to it! Thank you Gary for working for and with us! I highly recommend Linx Legal Inc.. and ask for Gary

1 month ago

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H Jimenez

Linx Legal and my case manager, Stephanie U, assisted me in getting my timeshare cancelled. During this extraneous process, they worked with me along every step, prepped me for certain events by providing communication along the way. I felt confident in my team knowing they were the experts in dealing with getting timeshares closed or cancelled. Thank you Linx Legal and Stephanie for all you assist me with.

1 month ago

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Sandy Kopp Pottstown, PA

I recently had several life-changing events and needed to cancel my timeshare. The timeshare company refused to work with me as they had promised they would. I reached out to Linx Legal. I would absolutely recommend them to guide you through the difficult process of canceling a timeshare, and you would be particularly fortunate to have Donna P manage your case, she is absolutely amazing. She guided me through the process step-by-step, and was in constant communication with me, assuring me that we would succeed, she was truly caring and empathetic to my situation. I am now out of my contract and don’t have to worry about my $78,000 mortgage. Thank you so much Lynx and Donna, you are the best. Sandy Kopp.

2 months ago

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Terry Osburn

We were always informed of the progress throughout the process. Stephanie U was awesome to work with each step of the way.

4 days ago

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Jason Wood River, IL

We worked with a few different case managers during the last few years. Most recently we were assigned Matt H. Matt was awesome. His frequent and thorough communication was appreciated and made us feel much better about the process. Matt was a pleasure to work with. Thank you, Matt!

1 month ago

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John Washington

Working with Link Legal was a great experience. We worked with Mike M and Stephanie U. Mike made the house visit and Stephanie corresponded mostly by email. We started the timeshare cancelation process early June 2023. By January 2024 our timeshare was cancelled. Thanks to Stephanie, Mike and Link Legal for getting us out of a bad situation.

1 month ago

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Yvonne Moore Franklin, NC

I thank Linx Legal for helping us get rid of timeshare. Gary P was always available to answer all of our questions when going through a difficult process. Gary explained things so it was easy to understand and it helped us in our decision making. I would highly recommend him to others.

1 month ago

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Tim Oldenburg Dallas, TX

Linx Legal helped me out of my contract with Wyndham, Blake was my case manager and I know that he worked on my behalf. He regularly communicated and let me what he was doing. Blake told me it could a 6 Month to 2 year process and mine was settled in one year. Short and simple they did what they said they were going to do and are good folk to deal with.

2 months ago

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Jason Boersma

Kyle S was an absolute pleasure to work with. He made this long process easy and positive by having such great communication and making sure we understood every detail!

2 weeks ago

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Jeannette Gardner

I want to acknowledge Madison G for her exceptional service. Her professionalism, attention to detail, and friendly demeanor made my experience truly outstanding. Thank you for going the extra mile!

1 month ago

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Albert Barron

Ms. Madison G was awesome for us when she took over our case from our initial case manager. We feel that all the attention should be focused upon Ms. G because she immediately brought significant attention to our case, which allowed us to also immediately become more hopeful and less stressed regarding our case. We are so grateful to God for sending us Ms. G, as we believe without a doubt, our case would be still “stuck in the mud”. But now, we are rather celebrating a victory to the conclusion of a nightmare which we experienced at the hands of Hilton.

2 months ago

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Justin Sellarole Anaheim, CA

Linx got us out of our timeshare it was a journey but they told us that ahead of time! Lisa R kept up updated throughout the whole process and always answered any questions we had! Great experience! Thank you all Justin and Christina

2 months ago

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Jennifer Hance Stamford, CT

I originally purchased a timeshare thinking it could be used as a guaranteed vacation for my son and I, not the brightest thing I’ve ever done. It didn’t take me long to regret my decision. After researching ways to try to get myself out of the timeshare I came across Linx Legal and started the fairly long process. The case management team were quick to answer questions and were very very patient and professional. I’m happy to say I am now timeshare free and can use my timeshare savings to go on a real vacation with no hassles! Thank you Linx Legal!

3 months ago

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Dedoceo Habi Sedona, AZ

Fear not. If you're ever struggling to get out of a Timeshare, the team at Linx got your back. We've been working with Gary P a few months now and while I'm ready to end the timeshare phase of our lives, Gary helped us understand the process and assuage our concerns about how much time it might take. One things for sure - a few months with Line will always override the rest of our lives in a Timeshare where our deal hasn't been honored. Give them a call.

3 months ago

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Joe Salazar

Linx Legal, Inc is the absolute best company to get you out of the time share scam. We spoke with numerous companies but felt right at ease with Matt H. He went above & beyond in getting us out of this nightmare. I can’t believe these huge, well known companies such as World Mark by Wyndham can do this to hard working, middle class people. We didn’t have to do much and Matt took care of everything. He got us our money back & out of this contract. It was a 2 month process, which was super fast! I highly recommend Linx Legal, Inc. to anyone who is in this situation. Thanks again to Matt H & the team at Linx Legal Inc.

4 months ago

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Marguerite Winkler North Bergen, NJ

Linx Legal was there for me during the long journey, expecially since it was during the COVID lockdown. Their advice, guidance and maintaining contact with me throughout the process is greatly appreciated.

2 months ago

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Charlene Podmore Richmond, VA

I had the pleasant opportunity to work with Donna P. Donna is very knowledgeable, responds timely to e-mails and always provides the correct guidance to achieve the desired outcome. I can recommend Linxlegal

2 months ago

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Ernesto Camposano Queens, NY

Linx Legał did exactly what they said they would, and got us out of our timeshare smoothly and in a timely manner. Our case manager Stephanie U was always very responsive ,informative, and kept us updated throughout the whole process.

3 months ago

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Jessica Doescher Mount Horeb, WI

Donna P and Linx Legal really helped in getting me out of my timeshare debt. It ended up taking less time than I anticipated, I was hoping to at least get some of my money back but am happy the timeshare settled and I am no longer forever in debt to them. I can't thank Donna and the Linx legal team enough for making this happen.

3 months ago

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Charlie Corn Lexington, NC

I was greatly impressed with all the help I received from Matt H and Linx Legal Inc. They helped me to get out of my time share and took a heavy burden off of me. The process takes some time but it is worth it to get out of the headache of time share ownership. I highly recommend Linx Legal Inc. and Matt H.

3 months ago Edited December 4, 2023

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Ronald Quetel Annapolis, MD

I can't thank Linx Legal enough for their help with cancelling our time share. This was a long road but Stephanie U made it easy. Stephanie kept us informed every step of the way during the cancellation process while keeping our mind at ease. If you are looking for a way out of a lifetime of payments, Linx Legal is the way to go.

3 months ago

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Elizabeth C Miami, FL

We contacted Linx Legal to assist us with getting out of our overrated, overpriced timeshare with Hilton. They came to our home, reviewed our case, and immediately got to work. We dealt with Matt H, who advised us how to protect our credit during this battle and handled all communication with Hilton. We did not have to deal with any collection calls or any emails or letters we received. We just took a picture, forwarded it to him and that was it! He kept us in the loop on where things stood throughout the process. He answered questions and responded quickly to all our concerns. We never had to worry about "dealing with the Devil" ourselves. We are now free from this debt and have learned not to sign ANYTHING that we're not allowed time to read. The team at Linx Legal showed us where Hilton had statements in their contract stating that we would be paying over 100% interest on the loan! Nobody mentioned that during the presentation. (Wonder why?) Thank you, Linx Legal, for helping us get away from this huge financial burden. Thank you for handling all the dirty details for us. We are so happy that this nightmare is in the rearview mirror. Thank you, Matt. You have restored our faith in humanity! You and your company are amazing. I would recommend you to ANYONE who is trapped in a timeshare contract. There is light at the end of that tunnel!!

6 months ago

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Tracy Koch Saint Johns, MI

Donna P was amazing she worked with me and helped me get out of my time share Contract. This company was great. They will work hard to get you out of your contract and they won’t stop until it’s cancel.

3 months ago

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Mary Karwatsky North Olmsted, OH

We are extremely grateful for everything Linx Legal and Donna P did on getting us out of the timeshare. They guaranteed they would be able to, and did so in a fairly quick manner. Donna was very attentive and answered all of our questions and reduced our anxiety. We would highly recommend Donna and Linx Legal to anyone that was in our position.

4 months ago

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Susan Ellis San Antonio, TX

Matt H at Linx Legal did a tremendous job in helping me terminate a timeshare that I had never been able to use. He was thorough and very responsive and the process took less time than I expected. Ironically, soon after the final papers were signed ending this nightmare, I received a bill for the annual maintenance fee with a 16% increase over last year. Nothing felt better than ripping up the bill and throwing it in the trash. Linx Legal made the process virtually painless - I cannot recommend them highly enough!

6 months ago

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Elizabeth Taylor Huntersville, NC

If your in need of Legal Help. Matt at Linx Legal is the best person to help you get of the difficult time share contract. This legal company saved me thousand with the Time share I once had. My life is starting to get back on track thanks to Linx Legal. They also offer a credit repair as well after your contract is settled to remove all negative item. This Company will get the job done and the best part in a fast time manner. Thanks again Linx Legal!

7 months ago

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Jessie S Center, ND

Matt H from Linx Legal was able to negotiate with the timeshare people and get me a refund

3 weeks ago

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Roger Lachico

We were very pleased with the customer service that Donna P provided. She was very professional and was successful in getting us out of our time share.

3 months ago

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Elvira Thrasher

I am very satisfied with the way Lynx Legal and Gary P fought to win my case.

4 weeks ago

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Tyme Day Gastonia, NC

Gary P and the Linz legal team were able to get our Timeshare canceled and we are beyond grateful!

1 month ago

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Phil Sheffield Apache Junction, AZ

Gary P of linx legal help us find the right question to ask and the right person

1 month ago

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Billy C Richlands, VA

Linx Legal has an amazing team to work with and answer any questions. Matt H helped us out of our contract in record time. Thank you.

3 months ago

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Isabella Prince Fort Lauderdale, FL

Matt H is very professional. He always is on top of everything. Whenever I have any questions, he always answers in a timely manner. He always answers all emails. I’m very glad he was able to help me in my case. Very helpful and patient with me. You can tell he is very well prepared and knows what he is doing. Best Case manager to work with! Linx Legal definitely delivers. In less than a year my timeshare was cancelled.

1 month ago

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david p butler Monroe, NC

It took some time, but the Job was done, and we are satisfied with the results.

1 month ago

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gracen butts North Charleston, SC

The process of getting setup with a case manager took awhile, but I'm glad that I waited. They really know what they are doing, and now I don't have to make payments on this thing anymore. Thanks for getting rid of it. The main pro was their professionalism and getting me out of the timeshare. They are not the cheapest service around, but well worth it.

2 years ago

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Chris Baldwinsville, NY

I was struggling financially, and had a timeshare that I could hardly use. I had no idea you could rent these things so cheaply. I feel like Wyndham took advantage of me. Linx Legal was able to help me get a full cancellation of my timeshare. I listened to and followed how they did things, and I was out of the contract in a little under a year. I was in contact with my case manager the entire time, and he kept me updated as things moved along. Their customer service was a huge plus, and I'm very satisfied with the service.

2 years ago Edited September 14, 2021

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Luke Palmer Las Vegas, NV

Bought a timeshare thinking we could make money from it. We were lied to about a lot of crap. We didnt know we had to pay maintenance fees every year, and we bought enough points to only get 2 nights a year. These con artist ripped me and my wife off. Linx legal reached out to us wonderding if we needed help and we did not turn down that offer. Saved us a ton of money and were very clear on how they could help us out once and for all.

2 years ago

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John Larson

This company actually cares about people unlike wyndham. They sold us a hot piece of trash and did not even blink an eye to listen to what happened to us. Wyndham is just a bunch of crooks and it blows my mind that the government hasnt stepped in to stop this fraud from happening to hardworking people like myself. Linx Legal saved us from losing every thing. They are seriously life savers. Thank you guys so much

2 years ago

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Reply from Linx Legal Inc.

John, thank you for the kind words. We show compassion to all of our clients, as they are almost always coming from a situation where no one showed compassion!

Aug. 23rd, 2021

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Steve Chewning

The Linx Legal team helped us resolve our timeshare exit. All of our contacts were very professional and understanding of our needs. It was a pleasure to work with them.

6 months ago

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Martin Walters Ashburn, VA

We thought this would save us money when traveling but little did we know the lies they told us just to buy this thing. Pretty much lied about everything. Linx Legal really saved us, and they have such a great record of helping others. Thanks to Joe and Justin for making this all make sense for us. We appreciate it.

2 years ago

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George Graham

Justin was a really nice guy. He explained to us the options we could take to save the most money with our timeshare. We could never use it so we just got rid of it with the help of Linx legal and the rest of the team. You guys saved us so much money. Really appreciate you guys.

2 years ago

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Douglas Woodard New York, NY

We made a terrible mistake by buying a hilton timeshare. The guy basically made us buy it by promising a bunch a lies. We found Linx legal on google and reached out to them for help. They got this timeshare out of our name and we are so thankful for all their help. We were told to be patient and they would deliver, and they did an awesome job.

2 years ago

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Reply from Linx Legal Inc.

Douglas, thank you for trusting the team at Linx Legal with your timeshare cancellation.

Aug. 25th, 2021

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Iosua Aurelio Honolulu, HI

We got a call from Linx Legal, and they were very nice to inform us about our timeshare. We checked ebay to see the second hand market and we were shocked how cheap they were. We are going to try to book a vacation with ours and we will see what happens. Thank you Justin for your help.

2 years ago

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Reply from Linx Legal Inc.

We are glad that Justin was able to show you what these timeshares sell and rent for on the secondary market, which clearly is not much.

Aug. 25th, 2021

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Isaac Kirk Montgomery, AL

We had a Bluegreen timeshare and didnt know how to get out of it. Linx legal came along and explained the process tp us and showed us how much money we would save. We went with their service and they did everything they said they would do and more. Thank you team!

2 years ago

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Reply from Linx Legal Inc.

Isaac thank you for the positive review. We are glad that you are now out of your timeshare contract.

Aug. 24th, 2021