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Optima Tax Relief

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1,516 User Reviews

9.5

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Mike Samson

They are very thorough and keep you informed of the process.

1 year ago

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Reply from Optima Tax Relief

We certainly appreciate it Mr. Samson! Thank you.

Jan. 14th, 2020

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Robert Canfield Cottonwood, AZ

professional , friendly , they expedite your concerns promptly .

1 year ago

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Reply from Optima Tax Relief

We love hearing that! Thank you!

Jan. 14th, 2020

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star star star star star

Betty Haraldson

Wonderful people taking great care of our panicky state of affairs.

1 year ago

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Reply from Optima Tax Relief

Absolutely, it's our pleasure. It's so important for us to help our clients get the resolution they deserve.

Jan. 9th, 2020

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tom nash

very helpful they are your answer to irs problems solved cant go wrong

1 year ago

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Reply from Optima Tax Relief

Hi Mr. Nash, thanks for reaching out! We certainly appreciate it.

Jan. 9th, 2020

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Aimee Marr

Very pleased with payment plan to IRS, but your fee is very high, over $6,000.00.

1 year ago

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Reply from Optima Tax Relief

Thanks for your feedback, Ms. Marr!

Dec. 10th, 2019

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star star star star star

Cindi Williams

stopped all liens and garnishments. stayed in constant contact thru out!

1 year ago

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Reply from Optima Tax Relief

Thank you Ms. Williams, we aim to take great care of our clients.

Dec. 10th, 2019

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SB Macon, GA

Worked quickly to find a resolution, were professional, and extremely nice.

2 years ago

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Reply from Optima Tax Relief

That's fantastic to hear - we're inspired every day by clients like you. Thank you for sharing how Optima has helped you!

Dec. 2nd, 2019

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Oliver Jarreau Hammond, LA

the job that optima has done for me has help me to become more at ease with my current situation.

2 years ago

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Reply from Optima Tax Relief

Thank you Mr. Jarreau! Proud to hear it - congratulations on your resolution.

Nov. 25th, 2019

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star star star star star

Grover Cook

Their consistency and follow ups An explanation of how his is

2 years ago

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Reply from Optima Tax Relief

Fantastic, thanks Mr. Cook!

Nov. 19th, 2019

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star star star star star

DANIEL RIVERA

SO FAR SO GOOD ,LOOKING FORWARD TO A SATISFYING SOLUTION !!!!!

2 years ago

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Reply from Optima Tax Relief

We're excited to bring you to "satisfying" solution soon! Congratulations in advance - we are proud of you for sticking through the process!

Nov. 19th, 2019

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Glenn Hester

Hpful, understand, quality business. Ways interested in going and explaining issues.

2 years ago

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Reply from Optima Tax Relief

Thank you Mr. Hester! So glad to have helped you through the process and we're happy to see you've benefited tremendously from working with us. Thanks again!

Nov. 19th, 2019

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Jerome brock

Because my taxes were taken care for less than I thought I owed

2 years ago

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Reply from Optima Tax Relief

Isn't that great news? Thank you for sharing, Mr. Brock!

Nov. 19th, 2019

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Hugo c Ozuna-Gonzalez

They helped answer all my questions and were patient waiting for my feedback

2 years ago

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Reply from Optima Tax Relief

Absolutely! We're so happy to have worked with you throughout the process.

Nov. 19th, 2019

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Kerrie Smith

Very dissatisfied- I have asked for my financial summery several times due to being denied a settlement offer that I feel was wrong. I have yet to receive a response

2 years ago

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Reply from Optima Tax Relief

Hi Mr. Smith, we sincerely appreciate the feedback you provided. Rest assured that we strive to provide the highest quality of customer service as well as obtaining the best resolution for our clients. With that said, we have full confidence in our staff to deliver excellent service and results. Our team truly goes out of their way for every client who hires us. We are extremely proud of our staff and the amazing work that they do in helping thousands of people solve their IRS problems every month. We have resolved over a billion dollars in tax debts for our clients. We have received the Torch Award for Ethics from the Better Business Bureau as well as many other awards recognizing our adherence to the highest ethical standards, consumer-first business practices, and community service. We would sincerely appreciate the opportunity to speak with you directly and we are looking forward to your call.

Nov. 19th, 2019

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Thomas genosick El Sobrante, CA

Some stuff was not explained very well. It takes a long time to get thru the process

2 years ago

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Reply from Optima Tax Relief

Hi Mr. Genosick, we appreciate the feedback and will pass that along!

Nov. 19th, 2019

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Roy Smith

Great awesome they are really helpful I would recommend them

2 years ago

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Reply from Optima Tax Relief

Hi Mr. Smith! Thank you for the great feedback.

Nov. 15th, 2019

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Gordon ST Cyr

Very professional and thorough Walked me though the whole process

2 years ago

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Reply from Optima Tax Relief

Glad to hear it! We ensure all of our clients are nicely set up throughout the process.

Nov. 5th, 2019

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Joel Gutstein

They were responsive to my needs and delivered a solution that meets my needs

2 years ago

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Reply from Optima Tax Relief

That's what we like to hear! Thank you Mr. Gutstein!

Nov. 5th, 2019

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Karl Blanton

They are very professional and efficient. They make sure you understand every step.

2 years ago

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Reply from Optima Tax Relief

Super - we prioritize our customers, so thank you for that.

Nov. 5th, 2019

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Clark Mensch

they have been very helpful and have always keep me up to date on the next step

2 years ago

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Reply from Optima Tax Relief

Excellent, proud of your resolution Mr. Mensch!

Nov. 5th, 2019

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Paul-Simon francis

The deal they got me I could of done my self they wasn't any taxes or interest taken off as they advertised so I feel like I wasted $3,500 on the service

2 years ago

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Reply from Optima Tax Relief

Hi Mr. Francis, thank you for your feedback. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists whenever you are ready. We would sincerely appreciate the opportunity to speak with you again to further discuss your case, since we take all of our clients' concerns very seriously and strive to address every issue brought to our attention. Delivering excellence to all of our clients is central to our mission, and we would truly appreciate the opportunity to speak with you directly so that you can provide us with additional details, as well as review your case so as to determine what additional assistance we are able to provide. One of our core values is to "aim for excellence," and we will work hard to ensure you have an excellent experience with us. We look forward to speaking with you. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Oct. 22nd, 2019

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Tammy

They have helped me from day one. Answering all my questions.

2 years ago

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Reply from Optima Tax Relief

Of course, Tammy! We want our clients to succeed, and we know that means being transparent and communicative from day one. We're so happy to have worked with you.

Oct. 22nd, 2019

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Kim Peeples

My experience has been very good, a very trustworthy company.

2 years ago

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Reply from Optima Tax Relief

Hi Ms. Peeples, that's something we at Optima pride ourselves on, so it's excellent to hear that you've found us to be such a "trustworthy" company! In fact, "earn trust" is one of our core values - it's that important to us!

Oct. 22nd, 2019

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Kenneth E Downs Sr King George, VA

Optima Tax Relief did an excellent job in resolving my tax issues

2 years ago

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Reply from Optima Tax Relief

We are happy to have helped you, Mr. Downs! Thank you.

Oct. 11th, 2019

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Erick Sosa San Jacinto, CA

Very profitable and knowledgeable to find the best resolution for customer.

2 years ago

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Reply from Optima Tax Relief

Thank you for reaching out and sharing your feedback, Mr. Sosa!

Oct. 11th, 2019

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Duane New Orleans, LA

Because of their professionalism and willingness to get you the best outcome

2 years ago

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Reply from Optima Tax Relief

Fantastic to hear! Thank you for taking the time to leave us a review!

Oct. 11th, 2019

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Dan Drummond Rancho Santa Fe, CA

They have handled everything, allowing me to focus on my job and on my family.

2 years ago

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Reply from Optima Tax Relief

Hi Mr. Drummond! Thank you for sharing your feedback. We're glad that our ability to help you handle and resolve your tax debt provided you with the time to spend on the things that matter most, like your job and family!

Oct. 11th, 2019

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Roger Murrieta, CA

On schedule and professionals.. good organization n courteous..

2 years ago

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Reply from Optima Tax Relief

Thank you Roger, we appreciate hearing from you!

Oct. 8th, 2019

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Andrew Richardson Humble, TX

They go to work ASAP to help you achieve your goal with the irs

2 years ago

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Reply from Optima Tax Relief

Yes we do! It's imperative to us to get our clients to the best place possible.

Oct. 8th, 2019

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John Smith Jr Mesquite, TX

Good customer service, knowledge of services and product options are great.

2 years ago

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Reply from Optima Tax Relief

We are thrilled to hear that you've appreciated our services every step of the way - congrats on your resolution!

Oct. 8th, 2019

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James W. Duffy Sarasota, FL

Attentive; focused and fair in their direct and indirect dealings.

2 years ago

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Reply from Optima Tax Relief

Hi Mr. Duffy, thanks for your positive feedback! We've enjoyed working with you tremendously and we certainly appreciate it.

Oct. 8th, 2019

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Vera Wade Duluth, GA

Punctual with keeping me abreast of my case. Relieved me of my problems.

2 years ago

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Reply from Optima Tax Relief

Great to hear that your problems are resolved upon working with us, Ms. Wade!

Oct. 8th, 2019

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Sherreane Glen Burnie, MD

Easy to talk to and very informative through the whole process.

2 years ago

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Reply from Optima Tax Relief

It's important that our clients are on the same page as us! Thank you for sharing your feedback.

Oct. 8th, 2019

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LoLo Sacramento, CA

Optima provided me with great service. They were able to negotiate a really good deal for me.

2 years ago

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Reply from Optima Tax Relief

We're thrilled to hear that, Lolo! Thank you for taking the time to reach out. It's our priority to get a great deal for our clients!

Sep. 16th, 2019

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Shelia Phillips

They are outstanding people, they have helped me tremendously.

2 years ago

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Reply from Optima Tax Relief

That's fantastic to hear, Ms. Phillips. We hope to keep helping you to the best of our ability.

Sep. 11th, 2019

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diane worrell

i received a prompt and informative response.no beating around the bush.

2 years ago

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Reply from Optima Tax Relief

Excellent to hear, Ms. Worrell! That's what we aim for!

Sep. 11th, 2019

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John

Very responsive and professional and easy to do business with

2 years ago

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Reply from Optima Tax Relief

Hi Mr. John, thanks for reaching out! We prioritize our clients so we're glad to hear you're being taken care of.

Sep. 11th, 2019

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Scott Parks Tehachapi, CA

they are very attentive to my needs and have been very patient with me.

2 years ago

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Reply from Optima Tax Relief

We will always provide you with our full attention, Mr. Parks! Thanks for the feedback - we'll tell our team to keep doing what they're doing!

Aug. 26th, 2019

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Betty Davis Brooklyn, NY

The team is the best! They lifted a great big weight off my shoulders!

2 years ago

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Reply from Optima Tax Relief

Wonderful to hear Ms. Davis! We'll be passing on the feedback!

Aug. 26th, 2019

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star star star star star

Jeffrey Phoenix, AZ

They do everything they say they do and with excellent results.

2 years ago

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Reply from Optima Tax Relief

We pride ourselves on our excellent results - thank you Mr. Jeffrey! We're amazed by your fantastic resolution!

Aug. 26th, 2019

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star star star star star

Melvin Brown Burtonsville, MD

The Best....Good,Honest,problem Solving plans for Everyone....even me!

2 years ago

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Reply from Optima Tax Relief

Hi Mr. Brown, thank you for the excellent feedback!

Aug. 26th, 2019

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star star star star star

George Isaacs Townsend, DE

They work with me to resolve my tax problem within a reasonable time frame

2 years ago

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Reply from Optima Tax Relief

Thank you!

Aug. 26th, 2019

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star star star star star

Richard Lamvermeyer Norwalk, OH

They really helped me Always kept me informed of what was going on.

2 years ago

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Reply from Optima Tax Relief

It's our priority to keep our clients informed every step of the way. We know that tax resolution can be a very complicated and difficult situation, so having some control and understanding of the situation is very important to us and our clients. We will always put you first.

Aug. 26th, 2019

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Gerald Hutchinson Cincinnati, OH

Its been fine it keep me posted of what's going on with my case.

2 years ago

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Reply from Optima Tax Relief

We will continue to keep you updated, Mr. Hutchinson! Thank you for sharing.

Aug. 19th, 2019

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star star star star star

Irhia joakin Marietta, GA

Ability to get the job done to the satisfaction of their clients.

2 years ago

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Reply from Optima Tax Relief

Thank you for your excellent feedback, Mr. Joakin!

Aug. 13th, 2019

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star star star star star

hurlan dempsey Oklahoma City, OK

they were very professional they kept up on everything regarding my case.

2 years ago

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Reply from Optima Tax Relief

Thanks Mr. Dempsey, we were glad to work with you and we're very proud of your resolution!

Aug. 13th, 2019

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Genevieve Cariato Las Vegas, NV

They have great customer service and excellent knowledge in the field.

2 years ago

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Reply from Optima Tax Relief

Fantastic to hear, Ms. Cariato! We have enjoyed working with you tremendously and wish you consistent success moving forward. We'll pass on the kind words.

Aug. 13th, 2019

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Diana Clinton Cleveland, OH

Everyone had being so helpful and on time with everything. Service is Great

2 years ago

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Reply from Optima Tax Relief

We are proud to have worked with you and brought you to a happy resolution. Congratulations!

Aug. 13th, 2019

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Carmenia Hamilton

They did an outstanding job in helping me resolve my debt with the IRS.

2 years ago

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Reply from Optima Tax Relief

Thank you for the phenomenal recommendation, Ms. Hamilton! We have enjoyed working with you and wish you well.

Aug. 5th, 2019

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Susana Wright

they are prompt and professionals. very courteous and trustworthy.

2 years ago

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Reply from Optima Tax Relief

It's important for us to be consistent in trust, transparency, and communication with our excellent clients, so thank you for that feedback!

Aug. 5th, 2019