Name: Community Tax
Rating: 4.6

check_circle

Verified Customer

star star star star star

Randy

They did everything they said they were going to do in a timely matter. I stayed on top of everything that was required as far as paperwork and things. Every time I called, they took care of it immediately.

3 years ago

Reply from Community Tax

Hey randy-We're so glad we could help! Should you need anything in the future , please don't hesitate to reach back out come tax time.

Sep. 17th, 2019

check_circle

Verified Customer

star star star star_border star_border

Bob Knoxville, TN

Not clear upfront about how the settlement process works. They convince you into spending THOUSANDS OF DOLLARS before they explain the process to you. In my case it took almost 3 years because of lack of communication and them not being able to send documents through the actual mail instead of email... yes the IRS settled , but I found out later that I could have filed the same papers myself and got the same result... if you are more than 20k in debt to the irs then it's worth it. If not file them yourself.

3 years ago

Reply from Community Tax

Hi Bob. We are so sorry that you did not have an amazing experience with Community Tax! We would like to discuss your case with you and do whatever we can to assist. Can you please give our Customer Satisfaction team a call at 773-577-2938? Or email us at ? We look forward to working with you to make things right. Thanks!

May. 23rd, 2019

check_circle

Verified Customer

star star star star star

Bev

Community Tax is very efficient and helps you with every part of your tax problems. They stay in touch with you and hanle all negotiations . I am very pleased winh my resolution and would recommend them to anyone.

4 years ago

Reply from Community Tax

Hey Bev! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out!

Jan. 23rd, 2019

check_circle

Verified Customer

star star star star star

Pamela

My overall experience was great. They kept me informed of everything and took me step by step through the process. Everything they told me actually was validated and was true.

4 years ago

Reply from Community Tax

Thanks for the kind words, Pamela! We'll pass your feedback along to your tax team! We're so glad you had a great experience. Please don't hesitate to reach out if you need anything in the future!

Feb. 13th, 2019

check_circle

Verified Customer

star star star star star

Stanley M.

Excellent company. Very professional and customer oriented. They understand customer needs. Their staff, many of whom are former IRS employees, know how the IRS System operates and will fight for you.

4 years ago

Reply from Community Tax

Hi Stanley! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs!

Dec. 30th, 2019

check_circle

Verified Customer

star star star star star_border

Gabriel Albuquerque, NM

I used them for several services and I would say settling my IRS debt has been pretty expensive. Every time I've called for questions they've been able to answer my questions and they've done a good job at keeping me out of further trouble with the IRS which is quite a stress relief.

4 years ago

Reply from Community Tax

Hey Gabriel! We're so glad we could help. Feel free to reach out to us for your future tax needs.

Jan. 16th, 2020

check_circle

Verified Customer

star star star star star

Karl Thomas Vicksburg, MS

Very easy to work with, no complications. They give you every aspect of the situation. My taxes were very stressful, I spoke to a few people and my stress is no longer there.

4 years ago

Reply from Community Tax

Thanks for the feedback, Karl! We are so glad you had a great experience and an amazing resolution. We will pass your kind words along to (rep'name mentioned in review) he/she really is one of the best! Feel free to reach back out to us this tax season!

Jan. 15th, 2020

check_circle

Verified Customer

star star star star star

Carlos Torres Marietta, GA

This went better than we expected, they go above and beyond their outside normal duties to make sure that clients are well taken care of. We were very satisfied with their service and information.

4 years ago

Reply from Community Tax

Thanks for the feedback, Carlos! We are so glad you had a great experience overall. We will use this feedback to help us improve our customer's experience.

Jan. 15th, 2020

check_circle

Verified Customer

star star star star star

Raynaldo Houston, TX

My experience with Community Tax has been great, they are very helpful and I've made the right choice. I recommended them to my friends because I really like what they have done.

5 years ago

Reply from Community Tax

Thank you for the kind words and referrals Raynaldo! We're glad we could help. We hope you'll give us a call again come tax time!

Jan. 14th, 2020

check_circle

Verified Customer

star star star star star

Wendy Arlington, VA

They took over my taxes at a very stressful time for me after I had made errors during previous years and fixed everything! Now that all my old tax problems are cleaned up I will still use them every year!

5 years ago

check_circle

Verified Customer

star star star star star_border

Patrine Simon Brooklyn, NY

I thought their help was wonderful because they assisted me through a period of time when I was worried about how I was going to pay my bills. They helped me save money, and I just think that it was the best decision I ever made.

5 years ago

Reply from Community Tax

Wow, Patrine We love hearing stories like this, and thank you so much for sharing your experience! We're so happy we could help!

Jan. 14th, 2020

check_circle

Verified Customer

star star star star star

Glenwood Williams Belleview, MO

The outcome was wonderful, so I feel great about my decision to sign up with them. They treated me like family, and helped me save a lot of money. It was such a positive experience!

5 years ago

check_circle

Verified Customer

star star star star star

Ramon Arciga Benavides, TX

Although I don't know yet if I'll save money or not, I'm very satisfied with their consultants. They were very good and very nice with me They helped me a lot, so I was very grateful and thankful for that.

5 years ago

Reply from Community Tax

Hey Ramon! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out!

Jan. 14th, 2020

check_circle

Verified Customer

star star star star star

Ricardo Rojo Aurora, IL

I feel pretty good about deciding to go with Community Tax, mostly because they helped me out. Dealing with the consultants was pretty good, and I saved money. It was such a positive experience.

5 years ago

check_circle

Verified Customer

star star star star_border star_border

Kenneth Levine Irvine, CA

Their customer service was fair. Each time I called, I talked to somebody different, and if I asked if the original agent was available, they would say that they could help me. I didn't want to explain my whole story all over again, that's why I wanted to talk to the first person I spoke to. Besides that, I have saved money, and they kept me updated, however, I haven't heard from them lately.

5 years ago

Reply from Community Tax

Hey Kenneth, we are sorry that you had this experience. We have made a lot of changes recently to address these issues, and we really appreciate your feedback. We'd like to take a look at your case and do what we can to turn things around. Please give us a call at 773-577-2938. Thank you!

Nov. 1st, 2018

check_circle

Verified Customer

star star star star star

Brian Skinner Auburn, IL

Community Tax did an excellent job in getting me straight with the IRS. I really didn't want to do it, but had to, so I think it was a good thing. Besides, their consultants were excellent.

5 years ago

check_circle

Verified Customer

star star star star star_border

WM Bradenton, FL

It was through a friend that I heard about them and decided to go with them. It's very, very good, working with their consultants. They saved me money and kept me up to date while they were doing it. I feel so great about my decision to sign up with them. They're great, they're very professional and they did everything they promised they would do.

5 years ago

Reply from Community Tax

Thank you for the kind words, WM! We're glad we could help. We hope you'll give us a call again again come tax time!

Jan. 14th, 2020

check_circle

Verified Customer

star star star star star_border

RP New Buffalo, MI

I did save money by working with them. It was a good decision, and I thought they were very professional. They kept me well-updated on the process, and my overall experience working with them was satisfactory. I originally saw an ad for them on TV.

5 years ago

check_circle

Verified Customer

star star star star star_border

Luvenia Chinnery University Park, IL

I was satisfied with the updates they provided, however, I wasn't happy with the lifetime app. Also, I had to give the same information a couple of times, but overall, it's been good. I got responses from them at any time. They kept me calm with the information they gave me; I could recommend them.

5 years ago

Reply from Community Tax

Hello Luvenia! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs!

Jan. 14th, 2020

star star star star star

Michael Jury Atlanta, GA

I normally don’t write reviews, although I have to take a min to share how grateful I am for Community Tax. I have been dealing with a six-figure problem for a few years and no matter who I spoke to I really couldn’t get a resolution. I reached out to Community Tax as my last-ditch effort, and within a short period of time they had a LARGE reduction to what I owed. Matter of fact when Rebecca called and told me it brought tears of relief! I really cannot thank the entire team at Community Tax team Rebecca W, Brian E, Ashley S and Gabriela M for all your help.

11 months ago

Reply from Community Tax

Michael, Thank you for your rating and review! Community Tax

Apr. 18th, 2022

star star star star star

R. M Glassberg Houston, TX

Hello , Recently I found I needed help with three years of tax returns. I really didn't know where to start. I called a few "tax help " companies each offering services beyond what I thought was needed. Along with initial fees up to $2500.00 The young man with Community Tax took a fair amount if time to actually listen to my circumstances. He followed up professionally and courteously and made comfortable arrangements for payment. I was happy . Then I began working with Courtney M. and she was wonderful. She took a good deal of time answering questions , explaining the process and what to expect. I can't express how relieved I Geely and the confidence I was able to have in Courtney. My returns were processed timely and correctly and I even received a small but unexpected refund. Courtney was patient and informative and the process was si much simpler than I could have imagined. I will continue with Community Tax going forward and know I am in good hands. Thank you Courtney and community Tax.

1 year ago

Reply from Community Tax

Ms. Glassberg, Thank you for you rating and review! We will pass along your comments to your team. Thank You, Community Tax

Nov. 8th, 2021

star star star star star

Michelle B. Huntersville, NC

I don't have anything to compare this company to other than my failed attempts at negotiating with the IRS. That says a lot right there though. Community Tax obviously did something right to sway my decision to work with them. I regret having to pay anyone to help me deal with the IRS but that is our reality; you cannot work with them. They are steadfast in their pre-determined decisions and there is no swaying them. My interactions with the company were consistent. The staff were cordial and efficient. They did their parts then turned my case over to the lawyers who worked their magic with the IRS. The end result met my expectations going in vs. the manner in which the IRS proposed that I proceed. For that, I am grateful. Oh, my case worker left the company before my case was settled but another agent (Ryan S) jumped in and handled everything to my satisfaction. If you are looking for help with the IRS, you will have to get help. I recommend Community Tax as a reliable company to assist you.

1 year ago

Reply from Community Tax

Michelle, Thank you for your review. We greatly appreciate your observations and explanation. I are proud to serve all taxpayers! Thank You Again, Community Tax

Aug. 16th, 2021

star star star star star

Deranda Nashville, TN

I can’t speak to the degree that the company is over great, HOWEVER today I contacted the agency regards my tax (concerns) and the agent I had the pleasure of being Linked to was named Lorenzo, The duration of my Call with Lorenzo was great, As a consumer/client, he answered ALL of my questions directly, I sensed he was very knowledgeable of the services his company provided, that was very mind settling for me! He walked me through every step of what this process would look like for me in detail being again very up front, forth coming and informative. Although many people are “fearful” to face their wide variety of issues with the IRS, contacting Community Tax and being able to speak with an agent such as Lorenzo gave me a lot of peace moving forward in this process to get on the other side of my Tax issues, with hopes of comfort and a great resolution individually tailored to me situation. Lorenzo was nothing short of personable yet very professional and well-spoken with the services offered by Community Tax and that I am grateful for.

1 year ago

Reply from Community Tax

Hey Deranda, thank you for the kind words! We are thrilled that you had a positive experience with us. Have a wonderful day!

Apr. 12th, 2021

star star star star star

JonathanRoberts Naples, FL

I reached out to Community Tax, LLC. from Chicago, Illinois back on November, 11th 2020 in search of Tax Relief Services. I had received a lien or wage garnishment letter, and I knew I did not owe as much as the IRS says I did. I didn’t want to fight the IRS myself, when I could have Tax Practitioners do it for me, right? My care was untraditional as I'm more hands on than most. Community Tax did an investigation into my tax issue as part of their phase 1 program. I have to say that you can't get a CPA to look over your complete tax record for $250.00 as their phase 1 costs. I think more of the money might be made through phase 2 and negotiations with Federal and State agencies. They are creating a new standard for the industry and customer best interests come first. I stopped before going into Phase 2 for two reasons, I was afraid of being taken advantage of not knowing what I was doing and I believe no client should pay full price for a service until they know what kind of options are available to them and what the expectations of the service are. Let that not be evidence of dissatisfaction: quite contrary… Let me put it into perspective for you here. My tax bill was $35,000. Healthy, but not massive. I would expect to pay around $4,000 to a CPA or Tax Consultant to help me with my tax problem. The average client, at a tax resolution firm, spends between $3,500.00 - $7,000.00 just to the company handling the tax problem. The more you owe, the more complex your scenario, and the overall time estimated to handle your tax resolution will lean you more towards the top end of that. I owed $35,000, I had 6 returns to be filed, 1 to be amended, and the TOTAL cost as a percentage of the TOTAL tax bill that Community Tax LLC proposed to charge me WAS ONLY 4% percent of the outstanding debt, including the investigation. You can do the math, but I'll give you a hint, it was going to cost under $1,500.00 in service fees to the company for an investigation, filing the returns, amending the returns and settling my debts for my particular case. Note, your price will be specific to your circumstances, I can't express the importance of that. You can trust this company. I personally did not go into phase 2 because, A. As I had stated early on, I was more hands on and only interested in the investigation. I would handle the returns myself. No foul. A+ B. An early on miscommunication between myself, the client and the sales rep which was later resolved to my full satisfaction. The Customer Satisfaction Department is. No foul. A+ C. I thought of a different way to get the tax bill handled. No foul. A+ My experience with the customer satisfaction department was A+. Definitely reach out to them if you have questions or concerns. Great overall experience. AAA+++ Thanks, Jonathan Roberts

2 years ago

Reply from Community Tax

Hi Jonathon, thank you so much for your kind words, we will pass along your praise to our team. We are thrilled we exceeded your expectations. Please don't hesitate to reach out with any of your future tax needs!

Mar. 3rd, 2021

star star star star star

O.H. Corvallis, OR

Since I am in a rather desperate situation, I got to the point and realized I cannot do this on my own anymore. A bit over a week ago, I spent most of a Sunday reviewing the different tax assistant companies online. Granted, the score given by ‘best company’ was pretty high, Tax community had the HIGHEST user score of them all. I decided to connect with community tax because of the majority of raving reviews from users. I was immediate contacted the next day by Venessa V, through phone AND email!! She even left a voice mail!! (Thank you!) And has walked me through the start up process ever since ... She/they have been HUGE at Helping managing my expectations AND, not to mention, my worries and fears!

3 years ago

Reply from Community Tax

Dear O.H., WOW, Thanks for posting your review. We are extremely happy to hear about your experience. We will pass along your post to Vanessa and hope you reach out again, should you need assistance with your taxes!

Oct. 10th, 2019

star star star star star

John W. Catasauqua, PA

I recently had a tax debt handled by Community Tax. After going through the initial process, I was directed to Jennifer B, Esq. Let me tell you about Jennifer. Whenever I had a question, she promptly answered it via phone call or email. Whenever there were documents to be processed, she immediately notified me. If there was any type of correspondence from the IRS that I didn't understand, I contacted her and it was explained in depth so I completely understood. Most importantly, she treated me with great care and concern. Not only did she handle the business end but I felt comfortable and cared for!! The business world needs more people like Jennifer Brugh!! I would recommend Community Tax and Jennifer Brugh to my family and dearest of friends. She made a somewhat terrifying experience with the IRS a pleasant one. Thank you so much Community Tax! Even more, Thank you Jennifer!!!

3 years ago

Reply from Community Tax

Thanks for the feedback, John! We are so glad you had a great experience and an amazing resolution. We will pass along your kind words to Jennifer, she really is one of the best! Feel free to reach out to us again in the future.

Sep. 6th, 2019

star star star star star

Ted H. St Louis, MO

I ran into a tax problem. I searched on the internet to find a company that was a one stop shop (attorneys, CPA's, case managers, ex-IRS employees, etc.). Community Tax met all my filters and was BBB A+ rated. I was still skeptical about working with a company out of state (I live in MO). I contacted them and detected excellent customer service immediately on a Saturday! Nick C. handled my intake. He handed me off to John P., a case manager. John promptly returned my calls, was knowledgeable about the products/services Community Tax offered, and kept his word on everything he and Community tax promised. I was pleasantly surprised and relieved. Their price was competitive, and they delivered on a payment plan with the IRS. I have and will continue to recommend Community Tax to everyone!

3 years ago

Reply from Community Tax

Thanks for the feedback, Ted! We are so glad you had a great experience and a great resolution. We will definitely pass along your kind words to John P. and Nick C. Feel free to reach out to us next tax season!

Jul. 3rd, 2019

star star star star star

Therese Wismer Clarksville, TN

Back in 2014 The IRS decided To show up to our house.It wasn’t a lot at that time she told us maybe we should down size our house .So let’s get a Tax lawyer.So I started calling around I found community tax.I started talking to lady about our tax problems.She said we can help you what she was saying to me I was like I don’t know something didn’t feel rite.Oh was I do wrong about them I fault so stupid.We are almost done what we have to do .They always took my phone calls an they deal with attitude. Community tax is the best out there.Dont shy away from them they are awesome people...

3 years ago

Reply from Community Tax

Thank you for the kind words, Therese! We're so happy we could help! Please don't hesitate to reach out to us for your future tax needs!

May. 3rd, 2019

star star star star star

T. Wood Gaffney, SC

If you owe the IRS don’t fight them alone I took a chance and called community tax and it was one of the best calls I every made it my life I owed the IRS thousands and they helped to a zero balance my team was wonderful and helpful every step of the way they kept me updated with calls and emails I felt like I was part of a family with them they treated me with respect over the phone all I can say is give them a call you want regret it they are people who are fighting to help you thanks to everyone who helped at Community Tax As For Erica She was wonderful to me🥰👍🏾🧳💯🙌🏾😘

4 years ago

Reply from Community Tax

Wow, T. Wood, We love hearing stories like this, and thank you so much for sharing your experience! We're so happy we could help, and we will absolutely pass your kind words along to Erica and the team! Please don't hesitate to give us a call for any future tax needs. Thank you again!

Dec. 26th, 2019

star star star star star

Ted H. St Louis, MO

John P is a consummate customer experience specialist. He knows CTax's products/services and processes intimately. He promptly returns calls, and gives accurate, succinct answers to my questions. As you can imagine, working with a company via e-mail, phone calls, and quite frankly blind trust is a daunting experience. John's consistent business acumen removed all of my doubts and hesitations about transacting business with CTax long distance. I also want to note the other CTax staff that I've received excellent customer service from: Monika H - Tax preparer Nick C - Senior Case Analyst Jose L - Attorney Christine G - Tax Assurance Advocate Sally G - Enrollment Specialist Shelsee H - Case Management Administrator. Every one of the individuals I listed above made it a priority to personally reach out to me and help guide me through CTax's complete and effective tax course correction process.

4 years ago

Reply from Community Tax

Wow, Ted! We love hearing stories like this, and thank you so much for sharing your experience! We're so happy we could help, and we will absolutely pass your kind words along to John and the team! Please don't hesitate to give us a call for any future tax needs. Thank you again!

Mar. 15th, 2019

star star star star star

James Sturgeon Lake City, FL

I called community tax, and then explained to my wife what they said they would do. She rolled eyes, and said yeah right.She couldn’t believe how closely they helped us with are problem, and how easy it was for to get a hold of them with not being put on hold, and then talk to someone that knows about are case, instead of explaining everything to whoever.She really felt comfortable with the staff there. They were all so helpful. We were assigned a gentleman ,named John P. He explained to us everything in laymen terms so I could understand everything.he made a point I guess to call back even if was past business hrs. Very impressive. My wife and I would recommend community tax for all your needs pertaining to government. My wife said I did good.

4 years ago

Reply from Community Tax

We love hearing stores like this one, James!! Thank you so much for the positive feedback! Please don't hesitate to give us a call if you need anything in the future!

Mar. 8th, 2019

star star star star star

Norman Riker Thousand Oaks, CA

My wife and I were extremely stressed over the substantial debt we had with the IRS due to financial and health related devastating events in our lives. Our accountant suggested we contact a tax resolution specialist and after reaching out to a few, Community Tax, was by far the most professional and comforting firm we spoke with. We discussed our predicament and I have to say from the initial conversation we had with one of their very knowledgeable and caring agents, we had a sense that the tax burden would be handled. They suggested a number of alternatives for us and we agreed with their recommendations on which path to take, While the process took quite some time and we had fears of completion along the way, we continued to be updated and told not to worry as they would make sure there would be a positive outcome. We were not disappointed by the incredible Community Tax Team. Our debt of over $30,000 was placed in a non collectible status due to our advanced age and financial inability to pay. Every member of their staff displayed a sincere understanding and empathy and hand held us through all the steps. We highly recommend that if any one finds themselves in a tax liability crises, don't hesitate to reach out to Community Tax. You will not be disappointed.

4 years ago

Reply from Community Tax

Hey Norman! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out!

Jan. 29th, 2019

star star star star star

PATRICK FAGAN Hopkinton, MA

After being notified of a sudden wage garnishment by the IRS, I knew I had little time to get to the bottom of it before I was sucked dry. I have always been skeptical of on line help requiring the most personal of information but I HAD to make a choice. I spent a good while comparing different firms and at this point I feel like I made the correct decision. I called Community Tax and was answered by a gentleman named Charlie H who understood my skepticism and assured me, on many different fronts, he understood and would help me through this entire process. I was then introduced to my practitioner Paul G who had Charlie's same cool, calm attitude, easing my anxiety and explaining things concisely, in a way my simple mind can handle. Both assured me they would do everything they could to help me out including expediting my case because of its impending doom! Within a week, a three month stop has been put on any garnishment. This was facilitated by Greg L who went above and beyond to be sure all based were covered before initiating the stop. As a carpenter, I always measure twice and cut once. Although I'm not finished (not even close) with my tax woes, I certainly feel quite comfortable with Community Tax and will continue to seek their guidance to get all this behind me.

4 years ago

Reply from Community Tax

Wow, Patrick, We love hearing stories like this, and thank you so much for sharing your experience! We're so happy we could help, and we will absolutely pass your kind words along to the team! Please don't hesitate to give us a call for any future tax needs. Thank you again.

Dec. 30th, 2019

star star star star star

Nadine Bland Silver Springs, FL

All practitioners are not created equal! Community Tax gets my FOUR-STAR rating for doing pretty much what my husband and I hired them to do: provide professional guidance, and allow us time to breathe, focus, regroup, and relaunch to meet the MONUMENTAL task of resolving our corporate and personal tax issues. There were periods of frustration, as some of the prior practicioners assigned to our case seemed somewhat distant, distracted, or detached. Not so with our most recent Community Tax practicioner, Jennifer B!! She gets my FIVE-STAR-plus rating!!!!! Jenn made the ongoing ordeal MUCH more bearable! She was attentive and astute, engaging and enlightening, patient, personable, polite, proactive AND professional! Before employing Community Tax, we entrusted most of our corporate and personal tax work to local, sole-proprietor preparers. As small business owners, we delighted in using the services of fellow, local professionals. However, one or two "dropped balls" helped propel us into our tax abyss. We were completely unprepared and overwhelmed! Community Tax's involvement allowed my husband and I the EXTENSIVE time we needed to attend to other personal and business matters, while back-tracking to address a MULTITUDE of UNPLEASANT IRS NOTIFICATIONS! Jenn B managed to RESTORE some of my dwindling TRUST in the "experts" we hired to assist us. I'll close with one of the things that most impressed me about Jenn: A recent corporate-related letter from the IRS mentioned receiving correspondence about which I was unaware. I asked Jenn, in a pre-scheduled phone session, if she could verify what correspondence the IRS was referring to. I was expecting an answer in a future session. However, while still in the current session she sent me an "e-doc" to sign and return, to authorize her access to the IRS correspondence in question. Our session ended with her saying she'd get back to me, shortly. " SHORTLY" came less than TEN MINUTES later!! In that short amount of time she had phoned and spoken DIRECTLY TO an IRS REP!! Have you ever been on hold for FOREVER, waiting to accomplish this feat!!? Yes! I was totally IMPRESSED! Yes, I told her so!! And yes, should any new "drama" arise (Lord, forbid!) with THE IRS, I plan to contact COMMUNITY TAX, and ASK FOR JENNIFER B, Esquire from the outset! Jenn, THANK YOU for doing what you do with excellence and grace. "Many are called. Few are chosen".

4 years ago

Reply from Community Tax

Wow, Nadine! We love hearing stories like this, and thank you so much for sharing your experience! We're so happy we could help, and we will absolutely pass your kind words along to Jenn B. and the team! Please don't hesitate to give us a call for any future tax needs. Thank you again!

Dec. 31st, 2019

check_circle

Verified Customer

star star_border star_border star_border star_border

Lisha Graham Denver, CO

The company stated that they could help lower the interest and penalties. All they did was set me up on a payment plan that more than triple in two years which I will not be able to pay. I have been trying to reach someone for almost two months and cannot get a response. I am a disabled senior citizen on a fixed income. The company has not provided the services they advertised.

9 months ago

Reply from Community Tax

Lisha, We are reviewing your case and will be contacting you to discuss the issues you have raised. You will be contacted within 24 hours to discuss everything. Thank You, Community Tax

Jun. 16th, 2022

check_circle

Verified Customer

star star star star_border star_border

Carolynne Noffsinger Omaha, NE

They told me they worked on 2018 and 2019 taxes. They only did 2018. And 2019 came back and I have to now work on that - plus it makes the 2018 IRS deal VOID. Plus it doesn't take care of the State Tax issue from 2018. I have to now file bankruptcy

1 year ago

check_circle

Verified Customer

star star star star star

Jeanine Melvin Covington, GA

Helpful and very easy. I did not have to worry about anything because they did the job with no problem and if I had any questions about anything they answered immediately

1 year ago

Reply from Community Tax

Hi Jeanine, thank you for your kind words! We are so glad you had a positive experience with us. Have a wonderful day!

Jul. 29th, 2021

check_circle

Verified Customer

star star star star star

Leandre D Byrd Savannah, GA

Simply put, I've never had to worry once since being with Community Tax. For as long as I can afford their services, even the most basic ones, I will be with them.

1 year ago

Reply from Community Tax

Hey Leandre, thank you for your kind words! We are so glad you had a positive experience with us. Have a wonderful day!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Bob Halase Bassett, VA

Very prompt and professional. Helped me get such a load off my shoulder. With the virus and my moms passing. They helped keep the stress levels down.

1 year ago

Reply from Community Tax

Hey Bob, thank you for your kind words! We are so glad you had a positive experience with us. Have a great day!

Jun. 15th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Roy Burns South Holland, IL

Do not fall for this company.they bring you in with a nice line saying how much they can help and all the contacts they have at the IRS and how they can get you the best deal and how their team will be in touch with you making sure that you have the best information to help your case in the end there is lack of communication they’re making final decisions without your consent or consideration and you actually end up paying more with the fees that are added on. In my opinion it’s best to do this on your own and skip the added fees charged by community tax. I wouldn’t recommend this company to anyone I know. If you have not signed a contract with them I suggest you do it yourself

1 year ago

check_circle

Verified Customer

star star star star star_border

Reynaldo Denver, CO

Somebody told me they used this company and now I’ve been with them for like 3 years. We have trouble sometimes when they send me information, it gets lost in the mail but other than that they are good for me.

2 years ago

check_circle

Verified Customer

star star star star star

Ralph Gorbea

They have a professional manner and the reason they attend to your needs and they respect how you feel I would recommend to everyone thank you so much

2 years ago Edited September 14, 2021

Reply from Community Tax

Hey Ralph! Thanks so much for your kind words. We think Erika is great as well — we will be certain to pass your praise on to her. Have a great day!

Jul. 17th, 2020

check_circle

Verified Customer

star star star star star_border

Chris Leludis Geneva, ID

It was long painful process, but definitely worth the money. Thank you and a big shout out to Chris L for having the patience with me and helping me get throughout the whole process.

2 years ago

Reply from Community Tax

Thanks for the feedback! We're thrilled that you got the resolution you deserve. We'll pass the praise on to Chris as well!

May. 4th, 2020

check_circle

Verified Customer

star star star star star

Bryant Concord, CA

They have done an excellent job every year. I've been with them for about five or six years and I will stick with them. They've done right by me. The support is excellent.

3 years ago

Reply from Community Tax

Hi Bryant, thank you so much for your kind words! We appreciate that you have stuck with us for so long and we look forward to continue exceeding your expectations!

Mar. 9th, 2020

check_circle

Verified Customer

star star star star star

Shirelle Ellenwood, GA

They did a wonderful job for me. They worked with me and gave me the best solution. It was a pleasure working with them but they switched who was helping me many times.

3 years ago

Reply from Community Tax

Hi Shirelle, thanks so much for your feedback! We are so happy that you had a fantastic experience with us. In order to get the best result possible for our clients, we employ a large team of tax professionals — that is why you heard from so many people throughout the process. We will be sure to pass your praise on to everyone involved. If anything comes up in the future, please don't hesitate to reach back out to us. Thanks again!

Mar. 9th, 2020

check_circle

Verified Customer

star star star star star

Bobby Fort Lauderdale, FL

Community Tax reached a settlemented for me today that was reasonable. I usually call them a couple times a day and sometimes I wasn't able to get through to them.

3 years ago

Reply from Community Tax

Hey Bobby. We are so glad to hear you had a good experience, and we were able to get you a great end result! Please don't hesitate to give us a call come tax season.

Dec. 21st, 2019

check_circle

Verified Customer

star star star star star

Radcliffe West Palm Beach, FL

They had done something that I didn't even expect. They followed up almost everything. It was satisfactory. Each time you called them, you got someone explaining things well.

3 years ago

Reply from Community Tax

Hello Radcliffe-We are so glad you had a great experience! We certainly appreciate your positive feedback.

Sep. 17th, 2019

check_circle

Verified Customer

star star star star star

John Joliet, IL

Community Tax is a great company. What they do is very accurate. I like how they explain things to me to make me understand about my taxes and I appreciate that.

3 years ago

Reply from Community Tax

Hi John! We are so glad that you had an amazing experience with our team. Please don't hesitate to reach to us for your future tax needs!

Sep. 17th, 2019

check_circle

Verified Customer

star star star star star

Jose Denver, CO

Every time I have a question or feel that I don't understand information, I call up and they are there for me. I feel really satisfied and comfortable with them.

3 years ago

Reply from Community Tax

Thanks Jose! We are thrilled to hear that you are happy with our services. It's great to know you feel comfortable and know that we are here for you!

Sep. 10th, 2019

check_circle

Verified Customer

star star star star star

Stefanie Cruz and Juan Melendez Centralia, WA

They provide great costumer services every time I have a question they took the time to answer it and they able to work out my resolution with the IRS

3 years ago

Reply from Community Tax

Thank you so much for the feedback! We work really hard to provide top notch Customer Service to all of our clients, and we are so glad to hear we are succeeding! Please give us a call if there is anything else we can help you with in the future!

May. 23rd, 2019