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Palmetto Reviews

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6.7

Overall Score

Star Rating

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4.0

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206 Reviews

Review Breakdown

5 grade

61%

4 grade

10%

3 grade

11%

2 grade

6%

1 grade

12%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Fina Collins Stoughton, MA

After waiting and getting all documents in order the system was finally installed. The team led by Tom was terrific. They worked so well together. Tom listened to our concerns on where we wanted the line to be outside and inside. They did the best job! No visible wires in front of house. Install was seamless. The panels are gorgeous. The are matte and solid blackish with a dark bronze look. They don't stand out or look bulky. They look great and blend into the roofline.we are very pleased! Now we are just waiting for the connection with national grid in box in front of house. We will be able to start letting the sun provide our energy. Devon , our consultant, created the perfect design for us as well.

3 years ago

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Reply from Palmetto

Fina, thank you so much for your kind words. We are glad you like the look of the install. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!

May. 23rd, 2022

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Sabrina Adleman New York, New York

Customer Review Video

3 years ago

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Reply from Palmetto

Sabrina, thank you for taking the time submit a video of your experience. We sincerely appreciate it. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!

Apr. 18th, 2022

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Ty Neal NA

Customer Review Video

3 years ago

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Reply from Palmetto

Ty, thank you for taking the time submit a video of your experience. We sincerely appreciate it. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!

Apr. 18th, 2022

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Melissa Carlon Ada, MI

Customer Review Video

3 years ago Edited January 10, 2024

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Reply from Palmetto

Thank you so much for your kind words, Melissa. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days!

Feb. 10th, 2022

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Guy Santiago Clayton, NC

The whole experience, from the salesperson to the installation team, was outstanding. Usually, in my experience, once the sale is done, there's not much communication. With Palmetto, that was not the case. The communication continued throughout making sure all my needs and questions were addressed. Everyone we encountered was professional, friendly, honest, and went out of their way to keep us informed and provide us with very helpful information that one does not normally get. It was like dealing with a best friend. I would recommend Palmetto to anyone and everyone!!

3 years ago

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Reply from Palmetto

Guy, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days!

Feb. 17th, 2022

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justin campbell Johnstown, PA

Everything was done as they stated it would be done. System is up and running and being that it is winter we really don’t know the capacity or potential of electricity that we can generate. We have been monitoring it on the app, but with sun low in the sky we are only averaging about 40-50kw a week. Hopefully is it better in the spring and summer.

3 years ago

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Reply from Palmetto

Welcome to the Palmetto Family, Justin. We are glad you are here and glad to know you are joining us as we work towards a clean, green future!

Dec. 20th, 2021

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William Silsby Salisbury, MA

Brian F has been the representative for you people. I can not say enough good about him. He has been informative cooperative and has been accomodative in several situations .He has always been on time and extremely cordial. He is professional and extremely knowledgable

3 years ago

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Reply from Palmetto

William, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days!

Feb. 24th, 2022

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aknopes

Palmetto made the entire process easy from beginning to end. Everyone I worked with was friendly, courteous, and professional—I always knew what to expect and they always followed through and answered every question I had promptly. I’m excited to have my solar panels up and running. Highly recommend!

3 years ago

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Reply from Palmetto

Thank you for your kind words! We are just as excited as you are that your panels are up and running. We are looking forward to your clean energy journey with us and the rest of the Palmetto Family!

Jan. 5th, 2022

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Randy Lutz Camp Hill, PA

The experience has been great since I have always been kept up to date with the progress of the installation of the system. There was nothing that I had to do for the process other than the signature paperwork that was sent.

3 years ago

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Reply from Palmetto

Randy, we are so glad to know that you had a great experience. Thank you for trusting Palmetto on your journey to clean energy!

Dec. 22nd, 2021

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Laura McPherson Fontana, CA

Palmetto made my transition from electric to solar so, so easy. All I had to do was sign paperwork, everything else was taken care of on my behalf. Sara also kept in informed of all stages moving forward.

3 years ago

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Reply from Palmetto

Laura, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days!

Jul. 15th, 2022

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Audeen Netz Meadville, PA

The whole process was very easy because everything was taken care of and I was notified on every step along the way. The App is very easy to use to monitor the energy produced.

3 years ago

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Reply from Palmetto

Audeen, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!

May. 26th, 2022

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Mardi Ybarra

Palmetto made it going solar easy - they did all of the necessary paperwork with our state and local agencies. It did take about 8 weeks time to process and then installation was done in a day.

3 years ago

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Reply from Palmetto

Mardi, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!

Apr. 18th, 2022

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Dave Caccamise

Everyone I dealt with was very knowledgeable and professional. Installers were great. Have had system running for a month. Can't wait to see the results even though it's been raining and cloudy most of the time.

3 years ago

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Reply from Palmetto

Dave, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!

Apr. 14th, 2022

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Joshua Siemer and Shawn Becklund

Arwen, our sales associate was amazing! She coordinated everything and kept up with the communication. If it wasn't for her, we would have gone with a different solar company.

3 years ago

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Reply from Palmetto

Joshua and Shawn, thank you so much for your kind words and feedback. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!

Apr. 18th, 2022

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Jim Hale Port Clinton, OH

They were able to get the system installed in under 3 months while competitors were fumbling around. Solar panels are superior to the competition with higher efficiency and output.

3 years ago

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Reply from Palmetto

Thank you for the high marks, Jim, we sincerely appreciate it. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!

Feb. 17th, 2022

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Abel Rojas

From the initial consultation and conversation, i never felt pressured and representatives were always available for any concerns and questions. It was great rapport

3 years ago

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Reply from Palmetto

Abel, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!

Apr. 14th, 2022

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Samuel Wheatley Louisville, OH

Very nice people and hard workers. Not sure how it is going to be for MI electri bill. Onyhad 1 and a half bills since turned on. It 112.00 second 89.00 last 47.00

3 years ago

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Reply from Palmetto

Samuel, thank you for the high marks and kind words. We sincerely appreciate it. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!

Feb. 24th, 2022

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Carol Simons Sparta, MI

We are only 2 months in with our new solar panels but the process so far is great. Our panels look great and we are now waiting to see our electric bill start dropping.

3 years ago

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Reply from Palmetto

Carol, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!

Feb. 10th, 2022

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Ramon Merchantville, NJ

I recommend them for their service and because it is a company where they have people who speak Spanish, which is very important for the Hispanic community.

3 years ago

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Reply from Palmetto

Thank you so much for your feedback Ramon. We appreciate you taking the time to share experience with us. We are glad to have you part of the Palmetto family!

Feb. 3rd, 2022

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Josie Baltazar San Juan Capistrano, CA

Palmetto installed my solar system in June 2021 and it has produced more energy than what I use daily. They have excellent customer support and their app is very good

3 years ago Edited December 22, 2021

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Reply from Palmetto

Hi Josie, thanks for joining the clean revolution! We are happy to have you as part of the Palmetto family and are excited to see you keep saving money and making a positive impact on going green. Cheers to clear skies and sunny days!

Dec. 22nd, 2021

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NSellers North Charleston, SC

Palmetto made the process of getting everything approved through my HOA a breeze. They provided great support throughout the project and after everything was completed.

4 years ago

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Reply from Palmetto

Thank you for your feedback. Palmetto is committed to you and your solar system needs! We are so glad to hear that everything went so smoothly for you during the process of going green and becoming part of the Palmetto Family! Cheers to sunny days!

Nov. 18th, 2021

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Jerry Ross Powder Springs, GA

commination has been very good, crew was very professional, cleaned up afterwards. Everything we were told has been true so far

3 years ago

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Reply from Palmetto

Thank you so much for your kind words, Jerry. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days!

Jul. 29th, 2022

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Melinda Venice, FL

In spite of the craziness in the world today, Palmetto employees worked hard and diligently to install our system in a timely manor

3 years ago

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Reply from Palmetto

Thank you so much for your kind words, Melinda. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days!

Jul. 29th, 2022

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Rebekkah Bailey

The team was always helpful and knowledgeable. Whenever I had questions, even if they didn't know the answer, they would find someone who did.

3 years ago

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Reply from Palmetto

Rebekkah, thank you for the high marks, we sincerely appreciate it. We are glad to have you part of the Palmetto family this past year. We wish you decades of sunny days and lower utility bills!

Jul. 19th, 2022

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Linda L Minthorn

They have been very helpful but the electric company has been very slow. We still haven't been given full operation of the panels.

3 years ago

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Reply from Palmetto

Linda, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We see that the utility granted permission to operate today, 7/19/22. Congratulations! We are glad to have you part of the Palmetto family and wish you decades of sunny days!

Jul. 19th, 2022

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Gerard Joyce

From the first sales person to the final installer they were all very professional and responsive . Super App for viewing your energy production.

3 years ago

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Reply from Palmetto

Gerard, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days!

Jul. 19th, 2022

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Maria Martinez Methuen, MA

Customer service is exemplary. They explain the process from beginning to end. They are respectful of your property and your time.

3 years ago

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Reply from Palmetto

Maria, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days!

Jul. 15th, 2022

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Stephanie M. Aquino Clementon, NJ

If I had questions, they were quick to respond. There was one or two issues . They are courteous, professional, and quick to resolve.

3 years ago

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Reply from Palmetto

Stephanie, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!

May. 23rd, 2022

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Chanice meadows

Great customer service. Easy to contact and communicate with. Solar consultants were great and gave fantastic incentives

3 years ago

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Reply from Palmetto

Chanice, ,thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!

Apr. 15th, 2022

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Marve Wiessner Kalamazoo, MI

A great experience working with Palmetto and Victory Power. The process and people that we worked with were first class!!

3 years ago

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Reply from Palmetto

Marve, thank you for the high marks and sharing your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!

Feb. 17th, 2022

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Javier Ocampo Elgin, IL

Cause the serves was great and the serves was a little noisy but that what you expect for something being installed yo you roof

3 years ago

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Reply from Palmetto

Thank you so much for your kind words, Javier. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days!

Feb. 10th, 2022

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Steven Lancaster West Bridgewater, MA

From the begiining through the panel installation, the Palmetto staff have breen professional and answered all of my questions.

3 years ago

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Reply from Palmetto

Thank you so much for your kind words Steven. We appreciate you taking the time out to share your experience with us. Welcome to the Palmetto family and wish you decades of sunny days and lower utility bills!

Feb. 10th, 2022

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Daniel Grand Rapids, MI

Everything has been as they said it would be and everything has been working just fine so far even though I have not had it that long I like it

3 years ago

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Reply from Palmetto

Thank you so much for your kind words, Daniel. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!

Feb. 3rd, 2022

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Brenda Berry Charlotte, NC

Very smooth transition to solar power. Professional service . If you’re looking to go solar go with Palmer I highly recommend this company

3 years ago

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Reply from Palmetto

Brenda, we are so happy to hear that you had such a smooth transition to going green with Palmetto. We are delighted to have you help us in our journey towards a clean energy future..

Jan. 10th, 2022

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Tekeshia McMinns Port Saint Lucie, FL

They were quick and clean to setup. When i called to follow up or get a status the service was exceptional

3 years ago

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Reply from Palmetto

Thank you so much for your kind words, Tekeshia McMinns. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days!

Jul. 29th, 2022

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Michael Nault Methuen, MA

When something went wrong they were there to fix it right away and the customer service department was very helpful

3 years ago

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Reply from Palmetto

Thank you so much for your kind words, Michael . We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family this past year and wish you decades of sunny days and lower utility bills!

Jul. 29th, 2022

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Keif Finleyville, PA

They were very efficient and professional Did as they said they were going to do and were on time with it

3 years ago

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Reply from Palmetto

Thank you for the high marks Keif, we sincerely appreciate it. We are glad to have you part of the Palmetto family.

Jun. 6th, 2022

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Jo Anne Leonard Salem, OH

there were some electrical issues, but the electrician was sent back to correct them and he did that very quickly.

3 years ago

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Reply from Palmetto

Jo Anne, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are happy the electrical concern was resolved quickly. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!

May. 23rd, 2022

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Cheryl Brandon, FL

I had a great person named Hector who had to work with my development and it was very hard and he did a wonderful job

3 years ago

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Reply from Palmetto

Cheryl, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!

May. 23rd, 2022

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Aldric Rowe

Very Courteous, Professional and knowledgeable. I was able to have all my questions thoroughly answered.

3 years ago

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Reply from Palmetto

Aldric, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!

Apr. 15th, 2022

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Cheryl Scott

I had a hard time with my development and Hecket was wondering he had patience to work with my development

3 years ago

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Reply from Palmetto

Cheryl, thank you so much for your kind words. I am glad we were able to help with your HOA. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!

Apr. 18th, 2022

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Warren Wright

They were prompt, friendly, efficient and cleaned up; they did what they promised, which is always a high 5 for Jesus!

3 years ago

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Reply from Palmetto

Warren, thank you for the high marks, we sincerely appreciate it. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!

Apr. 15th, 2022

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Rich Griffin

They did exactly what they said they would from start to finish. All we had to do was be home when asked.

3 years ago

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Reply from Palmetto

Rich, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!

Apr. 18th, 2022

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Louis G Peterson Cranberry Twp, PA

Great salesperson, installation happened as planned, and system was commissioning and operating as planned

3 years ago

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Reply from Palmetto

Thank you so much for your kind words, Louis. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family. We wish you decades of sunny days and lower utility bills!

Feb. 24th, 2022

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Nada Aldirawi Valrico, FL

Perfect customer service they are fast and my panels looks amazing I'm really impressed with the quality

3 years ago

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Reply from Palmetto

Thank you so much for your kind words, Nada. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days!

Feb. 24th, 2022

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Richelle Gibson Mars, PA

We had great customer service and installation. The panels look great and are producing even in the middle of winter.

3 years ago

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Reply from Palmetto

Richelle, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad you are happy with your system. Welcome to the Palmetto family and wish you decades of sunny days!

Feb. 24th, 2022

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Frank Pedro Winter Haven, FL

Did great work and straight forward explained everything clearly to me and was aware of what it entailed.

3 years ago

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Reply from Palmetto

Frank, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days!

Feb. 10th, 2022

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Kristen N Sandula Yorkville, IL

Easy to work with, clearly explained everything throughout the process, better prices than other quotes we received

3 years ago

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Reply from Palmetto

Kristen, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days!

Feb. 10th, 2022

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Sheldon Best Canton, GA

The sales rep (Kevin) was excellent, he walked us through every step of the way.

3 years ago

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Reply from Palmetto

Thank you so much for your kind words, Sheldon. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days!

Jul. 29th, 2022

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Tina Biggert

Someone from the company always returns your call and is helpful through the process.

3 years ago

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Reply from Palmetto

Tina, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days!

Jul. 19th, 2022

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