Elevation Solar: Read 629 User Reviews From Real Homeowners

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Gonzodoo22

They did an excellent job of setting up the panels on my roof quickly. They were very kind and provided me with all the information I would need once I received approval from the electric company.

1 year ago

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Tracy Tucker Tucson, AZ

Very satisfied! Green Team was courteous and concerned with doing a professional job. It was honestly a pleasant experience, 3hrs, and I could immediately FEEL the difference!

2 years ago

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dan cooke Plano, TX

Slow, bumbling, non responsive I like my solar and what it is doing, however Elevation solar made the experience far more difficult that needed, long in time, and incredibly poorly designed. Sales pre to installation is ok. Honest guy, but not at all detail oriented. Elevation delays a good marketing by ; a. 8 days between signing of documents and me calling to request invoice which then came within hour. b. 2 weeks later Elevation had yet to contact or know their registration in my town had lapsed. I called to inform and 3 weeks later the permits with town were signed. Elevation then took 10 days to pay for permit. Again slowing the process. c. After pushing them along, Aka managing their job, it's first of October, 2 months in and I'm in install mode waiting for the install date via a phone call that doesn't come. d. Call never comes so I call elevation and somehow I'm back in design phase. Turns out a tech was concerned that although the town had passed the project plan, it would fail inspection due to main placement. No one ever tells me this, and in fact eventually a supervisor tells me the delay is being caused by my town, which is simply not true, The delay was 100% caused by Elevation and horrid customer communication, and inter company communications and it takes me another 6 weeks to get said tech out and agree to an install. e. While this cluster was going on I'm learning about solar and in looking at my design I see that over 25% of my panels are being wasted in full sun. Meaning I have 295 watt micro inverters married to 400 watt panels. This waste or clipping, the industry word for waste, could have been fixed with smaller panels as I suggested or higher output micro inverters easily. Net result is my 8kw system maxes out at 5.9kw due to poor efficiency design. 20% better performance could be easily attained with proper design. The amazingly weak efforts Elevation has made, to complete this highly flawed transaction, have been driven almost purely by me. I do not believe my system would be up had I not pushed them along. The deal was in nothing land until I repeatedly called their concierge service. I like them, Nice to talk to, but near zero follow up, and they too are bad at doing what they say they will do. Seems to be the company mantra. Listen intently, create a bunch of action items. Do none them. Never follow up to see if customer was served.

2 years ago

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Carlos Rojas Phoenix, AZ

Great service! I was blown away by the professionalism and service provided by Dustin. He was very helpful with showing me how the equipment works and also helped me with the app.

2 years ago

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LLBChampion OVG Gilbert, AZ

Amazing. I called elevation solar to get insulation and my ductwork checked and a quote on solar panels and the guys did an fantastic job Lance was a great help my bills have been lowered i saved alot of money thanks

2 years ago Edited January 17, 2023

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Monica M Phoenix, AZ

Excellent communication from all the team. Everyone is so passionate, and very patient considering how complex solar projects can be. But my team is available in case of questions and have kept me in the loop.

2 years ago

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Dan W Phoenix, AZ

Panels are performing as expected. The original app to monitor the system was a little confusing and I found slightly inaccurate at times, but I really like the new version. Seems like the bugs are fixed. I would recommend Elevation Home Energy.

2 years ago

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Susan H Phoenix, AZ

Never regretted going solar, it was a smart choice that I’m glad we made at the time seeing how prices are now for utilities. From start to finish, we had a great experience and Elevation was super efficient.

2 years ago

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Annette McNaughton Pahrump, NV

Both Doug D. and Jessica B. were great to work with. They both were able to answer my questions my electric bill used to be over $300 a month and now it's under $100 a month

4 years ago

Reply from Elevation Solar

Thank you Annette for your review, we love hearing from our customers! Please keep us posted on your savings.

Mar. 1st, 2021

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Sally Stewart Tucson, AZ

Scott W. did a phenomenal job presenting his proposal as to why we should do solar!!! This guy knows his stuff!! Very happy, accommodating, and has been so helpful with our questions!!!

4 years ago

Reply from Elevation Solar

Thank you Sally for your review. We agree Scott is awesome! Please keep us posted on your savings.

Feb. 23rd, 2021

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Linda Prewitt Las Vegas, NV

I am a retired person. During ALL the conversations, I don't remember being told that if you don't pay taxes, because of income, the TAX CREDIT is worthless. So the money I thought I would be getting back after doing my taxes, is nonexistent. My loan payment is now going to go up almost $50 a month after this initial 18 months of payments. Or I have to find extra money to pay into my loan, to keep my loan payment at the amount it is now. I told everyone up front, I was RETIRED!!!!

4 years ago

Reply from Elevation Solar

Hi Linda, we're sorry that the federal tax credit wasn't fully explained. We never aim to deceive people and set them up to pay more than they should. One thing we always advise is to check with a tax expert before moving forward because we are not tax professionals. With that being said, I'll have our monitoring team reach out to make sure everything is running as it should.

May. 7th, 2021

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Saul Sadowsky Los Angeles, CA

I had a 12.48 KW system installed in 2018 from elevation. At first things went smoothly, but when there's a problem, getting someone who knows what there talking about is a totally different story, Ive had a couple different concierge people in the 18 months Ive had this setup, they're really not knowledgable at all from a technical standpoint, just kids that answer the phone what it seems like Its unfortunate, there also not quick in returning phone calls nor emailing back. Its impossible too talk technical to anybody there. I just had the Tesla Powerwall installed a month ago, & they didn't install the Neurio energy meter which allows for demand shaving. They finally got around to installing it a few days ago, and there is no difference in performance or "Demand Shaving " as they call it. So when I asked to have them verify to me that it was hooked up correctly. "CRICKETS"

4 years ago

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Tomolson1949 Arlington, TX

Elevation was the first Solar Company that had offered the Panasonic solar panels. Tyler was quick to understand my need a large amount of power. He made it easy to understand the different panels and the percentage needed to meet my goal.

5 years ago

Reply from Elevation Solar

Thank you, we appreciate our customers and want to make sure we handle every part of your install diligently. We are glad to hear it shows! Thanks for review, let us know if you ever need anything!!

Jul. 8th, 2020

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kirsten ,

Elevation has been a stellar company to work with from the time the sales rep Ari came out to educate my husband and i on solar to the completion of my installation. i would recommend them to anyone who asks about solar.

5 years ago

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Annette Pahrump, NV

I liked how your representative Doug explained the program to me and how I can save money on my electric bill. He also explained how much Valley Electric was going to be raising their rates over the next 10 to 20 years.

5 years ago

Reply from Elevation Solar

Thank you, Annette! We appreciate you sharing your experience with Doug. We can't wait to hear about your solar savings!

Nov. 20th, 2019

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Jennifer Szymczak Pahrump, NV

Doug was very good. He explained the information about solar. Answered all my questions several times until I understood the answers. He answered my questions about the proposals he sent very quickly.

5 years ago

Reply from Elevation Solar

Thank you, Jennifer! Glad to hear that Doug took care of you and was so helpful.

Nov. 20th, 2019

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Devin Scottsdale, AZ

Tuesday was super helpful in guiding us through the solar purchase process. He was thorough, and patient with our questions and concerns. I would highly recommend elevation solar to family and friends!

5 years ago

Reply from Elevation Solar

Thank you for the recommendation, Devin. So glad to hear that Tuesday took such great care of you. Don't hesitate to reach out if you have any questions.

Aug. 29th, 2019

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Rey Adapon Las Vegas, NV

I had a very well conversation with the consultant. Helpful in every way. Explained everything I need to know. Answered all my questions and doubts before purchasing the unit . I’m giving them a rate of five star.

5 years ago

Reply from Elevation Solar

Thanks, Rey! We appreciate you and your feedback! Let us know if you ever need anything.

Aug. 29th, 2019

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Cedric Las Vegas, NV

The company from the beginning til now has been so professional on keeping me informed and up to date on everything and through each step! The installation team worked really hard and always showed up on time.👍🏾

5 years ago

Reply from Elevation Solar

Thank you, Cedric! We appreciate the feedback. We are so happy to hear our team took such great care of you.

Aug. 29th, 2019

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Tesfay Gselassie Keller, TX

Dru and Brandon were extremely professional and well informed. I really enjoyed the presentation and knowing that emerging technology that allows for cost savings initiatives is reality is great. Thank you.

6 years ago

Reply from Elevation Solar

Thanks, Tesfay, we really appreciate you taking the time to leave a review about your sales experience. We're so excited for you to make the switch to solar. Let us know if you have any questions about the next steps in the process.

Feb. 15th, 2019

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Clay & Barbara Campbell

Modesto & Anthony of Elevation Solar were efficient and friendly. Did a great job for us -- we're impressed! Actually, all our interactions with Elevation Solar have been very professional.

6 years ago

Reply from Elevation Solar

Thank you so much for your review. We love to hear how our guys are doing out in the field. Enjoy your solar!

Jan. 23rd, 2019

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Angie San Antonio, TX

I sat and talked to Ryan. He was very informative and professional. He’s not like the other salesman who were pushy and annoying. I recommended him to a co-worker and was impressed by him as well.

6 years ago

Reply from Elevation Solar

Thank you, Angie! We never want to sell you something you don't really need or isn't a good fit so it is great to hear that Ryan was so respectful.

Jan. 2nd, 2019

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Michael Lathan Nolanville, TX

Joshua was very Professional and we enjoyed working with him. He explain every thing to us. We are please that Joshua work with us and hope to keep him in mind when anyone ask us where we got our solar system.

6 years ago

Reply from Elevation Solar

Thank you so much for sharing your experience, Michael. We agree that Joshua is fantastic and we're so lucky to have him on our team. He (and all our sales reps) works hard to stay educated on everything solar to be able to answer any questions you may have.

Jan. 2nd, 2019

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Ejann77 San Antonio, TX

Installation was excellent. From Start to finish, we had a great experience and are happy we didn't go with some of the cheaper providers here in San Antonio. Solar is lifetime decision-- do it right!

6 years ago

Reply from Elevation Solar

Thank you, we couldn't agree more! We think of solar as a "lifetime appliance" and we are dedicated to ensuring that the entire process and products we provide reflect that.

Jan. 2nd, 2019

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Bill Stout Henderson, NV

Billy did a great job of explaining how the solar system works. We feel like we have the information we need to decide what’s best for us now. Thanks Elevation Solar Bill

6 years ago

Reply from Elevation Solar

Thanks, Bill! If you ever have any questions, don't hesitate to reach out. We're always here!

Jan. 2nd, 2019

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Olivia Avondale, AZ

My initial appointment was on time and my sales associate (Ariel)answered all of my questions. I didn’t feel rushed and he was very detailed when it came down to explaining.

6 years ago

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G Martin Glendale, AZ

Javier and his team came to upgrade the insulation and duct work. They were very professional, courteous and cleaned up completely afterwards. They did a careful and thorough job. Awesome job gentlemen!

6 years ago

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Tim Green Carrollton, TX

I have just signed the contract. I feel that Dru B made an excellent presentation. Pricing seemed honest and strait forward from the first and was lower than the competition. He explained everything to my satisfaction. I am looking forward to the instillation of the panels and will review that later.

6 years ago

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Teresa Tan Henderson, NV

Sales rep was very knowledgeable & candid when presenting a home PV system. Billy answered all questions & did not apply any pressure to sign a contract the same day. He did follow up a week later.

6 years ago

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Ashley Neuschwander Arlington, TX

Very good experience with Elevation Solar! All of my questions were answered and exceeded my expectations. I would highly recommend this company. Brandon was very accommodating and knowledgeable.

6 years ago

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Edmund Wingert Phoenix, AZ

Ariel did a good job of explaining the whole process and cost breakdown for our system. He was able to show us instantly what our system would look like on our roof and how large of a system we would need.

6 years ago

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Rudy Falcon Surprise, AZ

Experience was fantastic no pressure walked us through everything actually a lot better than the other companies as far as explaining everything and how things work would recommend them and I have recommended them

6 years ago

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Richard N. Smith Sun City West, AZ

We are very happy with Elevation. The initial consultation went well and was informative. Adam, their rep, didn't try to pressure sell me, The price seems fair and the process is beginning.

6 years ago

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carey crysler Apache Junction, AZ

i spoke with ariel o, he was extremely knowledgeable and helpful about their services. any questions i had he answered in a very clear and concise fashion. i would highly recommend him by name to anyone.

7 years ago

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Chad S Los Angeles, CA

Eric K was awesome, can’t say enough good things about him. Elevation as a whole has been great to work with, no complaints. The system is saving me tons of $$$ and that is the best compliment I can give to any product/company.

2 years ago Edited September 13, 2022

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Jmarsh Macomb, MI

During a home renovation in Chandler, Arizona, I opted for the use of solar power to lock in my energy costs and energy efficiency after learning about it from a company called Elevation. They were able to teach me in easy to understand terminology about "elevating my life and home" and provide a hassle-free experience.

3 years ago

Reply from Elevation Solar

Thank you for sharing your experience! We work hard to put our customers first, by using excellent products at the best prices. We look forward to hearing about your savings!

Sep. 2nd, 2021

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Verified Customer

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Han Irvine, CA

Ease of having a single relationship direct with sales, installer and after-sales support.

1 year ago

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Verified Customer

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kathy bennett Menifee, CA

The best solar company available. Communication is excellent. Product works well

1 year ago Edited February 15, 2024

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Verified Customer

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John Rancho Cucamonga, CA

Very happy we choose Elevation for our installation. Very professional and a pleasure to deal with.

1 year ago

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Verified Customer

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Lawrence Jackson North Las Vegas, NV

Very efficient, did a great job. Everyone was courteous and answered all my questions.

3 years ago

Reply from Elevation Solar

Thank you, Lawrence, we love hearing this kind of feedback. We work hard to provide the best customer experience so it's great to hear. Congrats on going solar!

Jun. 3rd, 2021

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Verified Customer

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Robert Cunningham Las Vegas, NV

Great product! Everything presented was straight forward and easy to understand!

3 years ago

Reply from Elevation Solar

Thank you Robert! We realize purchasing solar is an investment in your home and we want our customers to be well informed. Please keep us posted on your progress.

Apr. 28th, 2021

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Verified Customer

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Conrad Garland, TX

There were some delays on the installation and delivery of materials. But the installers provided good job

3 years ago

Reply from Elevation Solar

Thanks, Conrad!

May. 7th, 2021

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Verified Customer

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Anonymous Austin, TX

Great service but you didn't follow through about matching another company's price for an equivalent product

3 years ago

Reply from Elevation Solar

We're happy to hear about the great service but apologize that the price was not matched. As long as it is an apples to apples produce, we do match the price.

May. 7th, 2021

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Verified Customer

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Ralph Alamillo Buckeye, AZ

Great company- communication excellent. So far everything has been going great. All calls and texts answered timely.

4 years ago

Reply from Elevation Solar

Thank you Ralph for your review, are customers satisfaction is our #1 priority, please keep us posted on your progress.

Mar. 29th, 2021

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Verified Customer

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Dominic Scorza Las Vegas, NV

Great. Only problem was communication between elevation and my hoa resulting in a long delay for installation

4 years ago

Reply from Elevation Solar

Dominic, we're always looking to improve our process, so your feedback is extremely helpful.

Thank you and enjoy your Solar Savings!

Jun. 23rd, 2020

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Verified Customer

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Jill Math

Process for obtaining solar vet easy and their employees are very friendly and knowledgeable

4 years ago

Reply from Elevation Solar

Another Solar 101 done right! Thanks for letting us know Jill, we appreciate you and your review! Let us know if you ever need anything.

Jul. 6th, 2020

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Verified Customer

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Dean Ontiveros

Took a minute to get all equipment installed. Guess it was the counties mishap. But the company is solid.

5 years ago

Reply from Elevation Solar

Thank you for sharing your experience Dean! We work hard to put our customers first, by using excellent products at the best prices. We look forward to hearing about your savings!

Jul. 8th, 2020

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Verified Customer

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Jim Calkins

Far exceeded expectations after hearing what they said about their experience with other companies.

5 years ago

Reply from Elevation Solar

Thank you, Jim!

Mar. 18th, 2020

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Verified Customer

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Scott Brugge

Easy purchase and transaction...Installation in one day..they took care of all permits also

5 years ago

Reply from Elevation Solar

Thank you, Scott. We consider ourselves experts when it comes to navigating city permits and applications so we're glad it shows. We'll be sure to give your install team some kudos for knocking it out so quickly.

Mar. 9th, 2020

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Verified Customer

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Louis Lugo

THe company does not follow up after the sale is completed. I had to call several times to have after the sale issues resolved

5 years ago

Reply from Elevation Solar

Hi Louis, we apologize for the lapse in communication. We are always looking to improve and one process we're working on providing better follow up with our customers.

Mar. 9th, 2020

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