Elevation Solar: Read 629 User Reviews From Real Homeowners

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Mitch Whitman Prescott Valley, AZ

I liked that they offered a lower price than SunRun and a no interest loan with no set payments. That sold me.

6 years ago

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Wilford Lindley Phoenix, AZ

vacation home, telephone contact followed by home visit. Great working on Saturday. We Have 2 solar systems in Calif.

6 years ago

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James N. Hogan Phoenix, AZ

Our experience with Elevation Solar was pleasant, fast, and helpful. We are enjoying our low monthly payments and the future is looking bright.

7 years ago

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Ian Campbell

Quick to respond and take care of an issue with our system

7 months ago

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Mike Lien

Great customer service. Friendly and helpful employees.

7 months ago

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Alan Arellano

Daniel was super helpful! Very professional

7 months ago

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Verified Customer

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Jason Jones Tucson, AZ

Actual install of solar panels was good. Project management, subcontractors, and follow up have been poor.

1 year ago

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Verified Customer

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Curtis Walker Jr North Las Vegas, NV

Ben has been a great help thought this entire process.

1 year ago

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Verified Customer

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Ealey Price, UT

I was missed informed that I would still be playing my electricity bill on top of the solar

3 years ago

Reply from Elevation Solar

Hi Ealey, we apologize that you were misinformed about no longer having an electric bill. We do our best to design systems to offset as much as your energy but anything in excess of your solar production will have to be purchased from your utility company.

May. 7th, 2021

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Verified Customer

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NATHAN BREKKEN Phoenix, AZ

over all good service and customer satisfaction

4 years ago

Reply from Elevation Solar

Thank you Nathan. Please keep us posted on your savings.

Mar. 29th, 2021

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Verified Customer

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Stan Price

The product itself seems to be fine but the service and communication has been lacking.

5 years ago

Reply from Elevation Solar

Hi Stan, we apologize that we missed the mark with communication. We are always looking for ways to improve our process so this feedback is helpful. We'll send this over to our customer service team so they can review our current touchpoints and adjust them so we're always keeping our customers up to date on their project and responding in a timely manner.

Mar. 18th, 2020

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Verified Customer

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Chris

Very Organized, quick to respond to inquiries

5 years ago

Reply from Elevation Solar

Thank you, Chris! Can't wait to hear about your savings.

Nov. 26th, 2019

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Verified Customer

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Teresa Jacobs

Customer service, installation & after sales are very good.

5 years ago

Reply from Elevation Solar

Thanks, Teresa! Customer service is our top priority so this is great to see. Congratulations on going solar!

Nov. 26th, 2019

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Verified Customer

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tim

price and service. solar is green and good

5 years ago

Reply from Elevation Solar

Thanks for the review, Tim. We are so happy to hear our team took such great care of you!

Nov. 26th, 2019

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Verified Customer

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Mike Meyer

good product, completed on schedule, good results

5 years ago

Reply from Elevation Solar

Thanks, Mike. We are so happy to hear our team took such great care of you!

Nov. 26th, 2019

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Verified Customer

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Jay Phoenix, AZ

Installation was a two day period. Very easy.

5 years ago

Reply from Elevation Solar

We will definitely give your team some kudos for taking care of business! So glad they made your installation process so easy for you. Thanks for the review, we sincerely appreciate it. Let us know if you ever need anything!

Nov. 20th, 2019

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Verified Customer

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Terry Bell Henderson, NV

Poor Quality and customer service, system not installed where directed, array shaded most pof the day

5 years ago

Reply from Elevation Solar

Hi Terry, we apologize that you aren't getting the production you were expecting. The panels might not be receiving as much as they did in the earlier months because you are consuming a bit more due to summer. You just need to wait for those credits to build back up and you will see the large savings again. Please let us know if you have any further questions.

Aug. 20th, 2019

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Verified Customer

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Monica French

Incorrrect information from sales person up front. Many issues throughout process

5 years ago

Reply from Elevation Solar

Hi Monica, we're sorry that things didn't go as smoothly as it should have. We're always looking to improve our process so your feedback is helpful.

May. 2nd, 2019

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Verified Customer

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Merly becasen

the people working at the solar are great

5 years ago

Reply from Elevation Solar

Thank you, Merly. We're always looking for ways to improve our offerings and customer service so let us know what we could have done to give you the 5-star experience we're always aiming for.

May. 2nd, 2019

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Verified Customer

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Josue Beltran

They installed the panels but lied on information given to me.

5 years ago

Reply from Elevation Solar

Hi Josue, we're sorry that you felt deceived on what you were sold. I will be sure to bring this up to our sales director to make sure training is up to par throughout the entire company.

May. 2nd, 2019

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Verified Customer

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Dennis

Quick, fair and honest and very dependable.

5 years ago

Reply from Elevation Solar

Thank you, Dennis! We appreciate you taking the time to leave us a review. We're always looking for ways to improve so let us know what we could have done to give you the 5-star experience we're always aiming for.

May. 2nd, 2019

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Verified Customer

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Justin specter Las Vegas, NV

I found out there prices are higher then other companies.

5 years ago

Reply from Elevation Solar

Hi Justin, our prices are a little higher because we offer premium products. While they have higher upfront costs, they are more efficient and offer longer warranties which pay off in the long run. We hope you're enjoying your system out there in Las Vegas and let us know if you ever have any questions.

Apr. 22nd, 2019

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Verified Customer

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B

Communication and followup was consistently horrible. Salesman did not do what he promised or followed through.

6 years ago

Reply from Elevation Solar

Hi, we apologize that you have had such a negative experience. We'd love an opportunity to fix your issues and make this right. Please call our customer service line at 480-492-4232 and ask for Amy. We hope you'll provide us the opportunity to resolve your concerns.

Apr. 10th, 2019

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Verified Customer

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Brian

It went up pretty quick and it was all good.

6 years ago

Reply from Elevation Solar

Thanks, Brian!

Apr. 9th, 2019

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Ella Fuller

Dustin did a great job. He finished the installation quickly and showed me how to use the app.

2 years ago

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Ralph Martin Phoenix, AZ

Install was great overall! Dustin was very professional and helpful! No complaints

2 years ago

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Sabastian Reeves

Overall great experience! Dustin was super helpful and installed the new equipment very quickly.

2 years ago Edited January 13, 2023

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Aaron Torres Mesa, AZ

Great customer service provided, I had a amazing experience and Javier did an amazing job

2 years ago

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Jay (3dahs)

Luc was professional and helpful. Thank you for your friendly demeanor and great service!

2 years ago

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Alma Duenas Chula Vista, CA

very helpful and personable…looking forward to using Elevation for future projects.

2 years ago

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Tyler Still Mesa, AZ

Javier did my Energy Efficiency install. I am very happy with the work that he did

2 years ago

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Amber Baker Phoenix, AZ

Elevation was definitely the right choice for us. Especially the help I received from Marilyn.

2 years ago Edited November 21, 2022

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Rick G Crowley, TX

The whole process was awesome. The pricing and the customer service was fantastic!

3 years ago Edited September 14, 2021

Reply from Elevation Solar

We appreciate our customers and want to make sure we handle every part of your install at an elevated level. We are glad to hear it shows. Enjoy your solar savings!

Aug. 1st, 2021

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angels house Columbia, SC

Haven’t tried the solar panels yet but the installers were really terrific folks.

4 years ago

Reply from Elevation Solar

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Our Energy Efficiency Teams are amazing. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Jul. 8th, 2020

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Dat Guy Mesa, AZ

Had a great meeting with Tuesday and went over a lot of great options for me and my family.

4 years ago

Reply from Elevation Solar

Thank you! Tuesday is amazing. We have so many options to fit all of our customers needs.
Feel free to reach out anytime should you have any questions.

Jun. 23rd, 2020

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Glenn Houston, TX

Very friendly reps, designed a system that would meet my needs, then executed the plan.

4 years ago

Reply from Elevation Solar

Love it Glenn. Thanks for the review! Sounds like our guys made everyone happy today! Let us know if you need anything.

Jul. 6th, 2020

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Gary Las Vegas, NV

Very knowledgeable and helpful. Able to make sure that I understood all my options.

5 years ago

Reply from Elevation Solar

Thank you for sharing your experience! We work hard to put our customers first, by using excellent products at the best prices. We look forward to hearing about your savings!

Nov. 20th, 2019

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Wendy Truelove Garland, TX

Reps are very responsive and informative, extremely helpful with respect to finding resources to help answer questions.

5 years ago

Reply from Elevation Solar

Thanks, Wendy! Happy to hear that the team was so helpful.

Nov. 20th, 2019

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Patricia Keller, TX

Jessica and Tyler were a pleasure to work with. Very knowledgeable of product(s) and processes.

5 years ago

Reply from Elevation Solar

Thank you, Patricia, we truly appreciate the feedback. Enjoy your solar and let us know if you ever need anything!

Nov. 20th, 2019

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Ernesto Arenivar Mesa, AZ

It was great customer service and he was so patient with us and answered all our questions.

5 years ago

Reply from Elevation Solar

Thank you so much, Ernesto! We work hard to put our customers first, by using excellent products at the best prices. We look forward to hearing about your savings!

Aug. 29th, 2019

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Clyde Gannon Arlington, TX

Dru gave me a solar consultation and explained the solar process and how everything works well.

6 years ago

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Javier Hernandez Tolleson, AZ

We were able to design a system that best suits our home for a very economical cost.

6 years ago

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Margarita Hernandez

Missed communication from technician support department

7 months ago

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Verified Customer

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Bruce

The installation went well, but they aren't that great at communication.

6 years ago

Reply from Elevation Solar

Hi Bruce, we apologize that we missed the mark with communication. Customer service is our top priority and we want to make sure you're happy with your decision to do business with us so someone will be reaching out shortly to address your concerns.

Apr. 9th, 2019

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Robert Buzzard Sun City, AZ

One of the most unprofessional companies I have ever dealt with! No follow through, poor customer service and lackadaisical attitude! Try another company.

1 year ago

Reply from Elevation Solar

Thank you for sharing your experience with us. We strive to provide the best customer at all times, and it is disappointing that did not meet your expectations. A Customer Experience manager has attempted to contact you multiple times. Please feel free to give them a call back at your earliest convenience at the number shared. We look forward to speaking with you.

Dec. 5th, 2023

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David Moran Phoenix, AZ

Fast work by Dustin. Install went well. Great communication and product.

2 years ago

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Emily Johnson Glendale, AZ

Luc was so professional and pleasant to work with! So grateful for his service!

2 years ago

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Chris Villanueva Oakland, CA

Luc was very professional and friendly. I’m very grateful for his service!

2 years ago

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MeGa_Assassin YT Atlanta, GA

Rigo and his crew did a fantastic job would definitely recommend.

2 years ago

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Michael Diaz Queen Creek, AZ

Rigo and his crew did a excellent job would definitely recommend.

2 years ago

Elevation Solar Reviews