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9.7

Overall Score

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Magali Alicea

The attention to the customer is very good.

1 month ago

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Reply from Sunnova

Hello, Magali Alicea. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best in business, offer excellent customer service, and be a pleasure to work with.

Mar. 22nd, 2024

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Jovet Kercado

Awesome and smooth process they are the best

1 month ago

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Reply from Sunnova

Hi Jovet Kercado, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 22nd, 2024

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Orlando F Morales Guzman

Always take care of my concerns. Great service team.

1 month ago

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Reply from Sunnova

Greetings! Thank you for your 5-star rating! We're honored to have you as a valued member of the Sunnova community!

Mar. 22nd, 2024

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Roma Pyle

Prompt service. We are very pleased. Thanks!

1 month ago

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Reply from Sunnova

Thank you for your 5-star review! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 22nd, 2024

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Kathleen LIsan

Efficient electric consumption and usage

1 month ago

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Reply from Sunnova

Hi Kathleen, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Cristian Rosa

Good and efficient service and quality work

1 month ago

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Reply from Sunnova

Cristian Rosa, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Wayne Fernandez

Best experience in customer service and products

1 month ago

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Reply from Sunnova

Wayne Fernandez, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Luis Gabriel Vega Valentin

Like the Quick response and disponibility

1 month ago

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Reply from Sunnova

Luis Gabriel Vega Valentin, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Angel Ostolaza

System works as it should and I have had no problems

1 month ago

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Reply from Sunnova

Angel Ostolaza, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Rev. Tino Cordova

Great customer service. The system is working great!

1 month ago

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Reply from Sunnova

Rev. Tino Cordova, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Josh Myer

Excellent service, follow through, and support.

1 month ago

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Reply from Sunnova

Josh Myer, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Xross Rosario

No generator need it, all my appliance are safe now

1 month ago

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Reply from Sunnova

Xross Rosario, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Freddie Carrasquillo

I love Sunnova!!! Excellent client service

1 month ago

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Reply from Sunnova

Freddie Carrasquillo, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Enn Bee

It has provoded great savings on power consumption!

1 month ago

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Reply from Sunnova

Hi Enn Bee! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Mar. 21st, 2024

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Rafael Lacomba

Excelent response and response. Vanessa is the best agent.

1 month ago

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Reply from Sunnova

Hi Rafel Lacomba! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Mar. 21st, 2024

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Alberto Santiago

The System and Customer service is outstanding 👍🏾

1 month ago

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Reply from Sunnova

Thank you, Alberto Santiago! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Kelly

Great customer service. Easy website to navigate

1 month ago

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Reply from Sunnova

Thank you, Kelly! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Sean Oh (MK)

excellent installation technician. love battery packs

1 month ago

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Reply from Sunnova

Hello Sean Oh (MK) , welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Mar. 21st, 2024

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Matt Furzland

Great service and affordable solar lease rates!

1 month ago

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Reply from Sunnova

Thank you, Matt Furzland! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Brian Stahm

Efficient and easy to work with friendly

1 month ago

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Reply from Sunnova

Thank you, Brian Stahm! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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T killam Stonington, CT

Very happy with my system, overall generates almost all power year round

3 months ago

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Reply from Sunnova

Hi T Killiam, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Jan. 31st, 2024

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William Laffoon Lakeport, CA

System works as advertised, and was done in a timely manner.

3 months ago

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Reply from Sunnova

Hello William Laffoon, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Jan. 23rd, 2024

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Hilda Grzybek Hartford, CT

I like Sunnova because explain all the steps for the installation and after .

3 months ago

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Reply from Sunnova

Thank you for your message, xxxx. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Jan. 22nd, 2024

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Randy Duckworth

Since this solar installation my breaker keeps going off. If this continues I will get rid of Solar.

3 months ago

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Reply from Sunnova

Hello Randy Duckworth, thank you for review. Please email us at [email protected] with your system ID and we will gladly reach out to you with assistance regarding your breaker. We look forward to providing the excellent service you deserve.

Jan. 18th, 2024

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Lyssa R Palm Bay, FL

Works well so far since we had just turned on the system in January 2024

3 months ago

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Reply from Sunnova

Thank you for for your review, Lyssa R . At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Jan. 15th, 2024

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Deborah Kilian Billerica, MA

The whole process was long and arduous. Reps were not good about answering texts. Still waiting for $500 sign on bonus.

3 months ago

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Reply from Sunnova

Deborah Kilian, thanks for sharing your feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family! Please feel free to visit sunnovarewards.com regarding your Sunnova incentive.

Jan. 8th, 2024

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John Koskinen Philadelphia, PA

Outstanding from start to finish as well as with follow up call!

3 months ago

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Reply from Sunnova

Hello John Koskinen, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Jan. 8th, 2024

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Augustus Herrington Baltimore, MD

They came on time, worked diligently and let me know when they were finish

2 months ago

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Reply from Sunnova

Thanks for reaching out to us, Augustus Herrington. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Feb. 13th, 2024

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Kimberly Hernandez

Awesome service and with the problems we have with electricity I'm PR Sunnova is our best choice

4 months ago

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Reply from Sunnova

Hello Kimberly Hernandez, we appreciate your positive feedback and are happy to welcome you to the Sunnova family!

Jan. 2nd, 2024

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Rori Roberts

Aras was the reason I decided to do this because of her helping to make this change.

4 months ago

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Reply from Sunnova

Hello Rori Roberts, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Jan. 2nd, 2024

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Vasni Hernandez

Nice service and excellent payment. The client service aleays help us to resolve any problem

4 months ago

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Reply from Sunnova

Vasni Hernandez, thank you for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses. We sincerely appreciate your contribution!

Jan. 3rd, 2024

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Orlando/Maria T Rodriguez Tampa, FL

The best salesman. Always available and knowledgeable. Easy to talk to and reach on the phone.

4 months ago

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Reply from Sunnova

Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Jan. 3rd, 2024

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bigjon1359 Phoenix, AZ

They are very good at communication. The people are very courteous and friendly.

4 months ago

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Reply from Sunnova

Hello bigjon1359 thank you for your positive feedback! We're incredibly excited that you've decided to go solar and join us in our mission to Power Energy Independence™. Your choice to harness the power of the sun showcases your commitment to a cleaner and more sustainable future. We're honored to have you as a valued member of the Sunnova community!

Jan. 3rd, 2024

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B. Martin

The process has been great, and the work that has been done was quality craftsmanship!

4 months ago

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Reply from Sunnova

Thank you, B.! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Brad Cofrancesco

Great support and service. Stephen was really helpful and prompt getting back to me.

4 months ago

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Reply from Sunnova

Thank you, Brad! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Jackie's Life Torrington, CT

So far while having sonnova, i’ve had no problems whatsoever and I’m loving, having my solar.

4 months ago

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Reply from Sunnova

Thank you, Jackie's! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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William D Patton

I am pleased with the quality of the solar panels and installing of the roof by their employees.

4 months ago

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Reply from Sunnova

Thank you, William! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Bob Weinstein New York, NY

We liked all of the installation from start to finish. No up front money, and easy payments.

4 months ago

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Reply from Sunnova

Thank you for your 5-star rating! We're honored to have you as a valued member of the Sunnova community!

Dec. 26th, 2023

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Jennifer Díaz-Rosado

Very satisfied with the application process, equipment installation, and results.

4 months ago

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Reply from Sunnova

Thank you, Jennifer Diaz - Rosado, for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Welcome to the Sunnova community!

Dec. 26th, 2023

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Michelle Díaz

Excelent service!!! Al my system is perfect to my home and all my questions answer!

4 months ago

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Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Jason Hague Indianapolis, IN

The techs that came to the house were great. Friendly and gave us lots of information.

4 months ago

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Reply from Sunnova

Thank you for your 5 star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 26th, 2023

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Ben S. Jonesboro, GA

Fast approval and very professional. Sunnova make you feel like they are supporting.

4 months ago

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Reply from Sunnova

Hello Ben S. , welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 26th, 2023

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Bobby Slayton Canyon, TX

They are very easy to work with if you ask a question they will have the answers

4 months ago

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Reply from Sunnova

Thank you, Bobby! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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naseer ahmad

Quick and easy system. I am new just been one month if using the system. Lets see how it works

4 months ago

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Reply from Sunnova

Hello naseer ahmad, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Dec. 26th, 2023

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Matt D Waltham, MA

Product and service work as explained. Professional people with good customer service

4 months ago

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Reply from Sunnova

Thank you Matt D, for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Welcome to the Sunnova community!

Dec. 26th, 2023

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Andrea McCarthy

Great to work with. Very informative and was able to explain the entire process the fees etc

4 months ago

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Reply from Sunnova

Thank you, Andrea! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 27th, 2023

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Darren Rhyne Birdsboro, PA

I’ve had nothing but positive experiences from the beginning to the end of our project.

4 months ago

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Reply from Sunnova

Thank you, Darren! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 27th, 2023

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Stacey Nickels California City, CA

We are not completely installed and hooked up as of today but Sunnova and our Sales Rep Dane have been great so far

4 months ago

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Reply from Sunnova

Hello Stacy Nickles, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 15th, 2023

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Janery Astacio-Marrero

In general, the communication has been excellent and overall, a positive experience.

4 months ago Edited December 15, 2023

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Reply from Sunnova

We appreciate your review, Janery Astacio-Marrero. We aim to ensure you comprehend each step of our procedure completely. Your comments and participation are crucial in enabling us to provide energy-saving solutions to more homes. We appreciate your support!

Dec. 16th, 2023

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Eileen Zieba Adams, MA

was very easy to install, I like the fact that I don't have any high bills to worry about.

4 months ago Edited December 14, 2023

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Reply from Sunnova

Hello Eileen Zieba , welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 14th, 2023