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Sunnova Reviews

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9.7

Overall Score

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martibj5 Nederland, TX

Excellent System. Well planned out. Doing the job we expected!

1 year ago

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Reply from Sunnova

Hi Martibj5! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

star star star star star

Jose Gonzalez

The excellent service and the excellent attention that they have

1 year ago

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Reply from Sunnova

Hi Jose Gonzalez! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

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star star star star star

michael burke

Installation was great. Financing was easy. Very happy with the system.

1 year ago

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Reply from Sunnova

Thank you, michael burke! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *CP

Jun. 12th, 2023

star star star star star

Joel Ferrer

Like the service and the equipments. Fell safe and confortable

1 year ago

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Reply from Sunnova

Hi Joel Ferrer! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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star star star star star

UnconqueredMindset by: Ty productions

Great product, good options, a modern solution for a modern problem

1 year ago

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Reply from Sunnova

Hi Ty Productions! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Jose Toro

The easiest and most convenient way to aquire my solar power system!!

1 year ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Jose Toro! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *CP

Jun. 12th, 2023

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star star star star star

Steven La Mesa, CA

All aspects of the purchase and installation process went smoothly!

1 year ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Steven! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ~AG

Jun. 12th, 2023

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star star star star star

John Jerosky Carlisle, PA

Liked how the installed it. Sent us our $500 quickly. Send a bill via email.

1 year ago

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Reply from Sunnova

Thank you for sharing your positive feedback, John! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ~AG

Jun. 12th, 2023

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Abe Garcia Kissimmee, FL

I liked the great quality of work! Including the great customer service.

1 year ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Abe! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ~AG

Jun. 12th, 2023

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star star star star star

Patricio AmatyLeon B. The Bronx, NY

Very good! I'm very happy with the service and the solar production

1 year ago Edited September 27, 2023

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Reply from Sunnova

Thank you, Patricio! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Duane A Judd Jr Derby, CT

Very reliable and helpful company. They have gone above and beyond for us.

1 year ago Edited September 26, 2023

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Reply from Sunnova

Hello Duane A Judd Jr, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

Jun. 12th, 2023

star star star star star

Marisol Samó-Goyco

They are efficient and attentive. Very prepared to carry out their tasks.

1 year ago Edited June 12, 2023

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Reply from Sunnova

Hello Marisol Samó-Goyco, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

Jun. 12th, 2023

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star star star star star

Tiffany Quinn Norwich, CT

Wonderful experience-trees removed, new roof and a solar system!

1 year ago

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Reply from Sunnova

Hello Tiffany Quinn, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

Jun. 12th, 2023

star star star star star

Paula K Haraga

Great service staff and products works efficient and cost was reasonable.

1 year ago Edited June 5, 2024

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Reply from Sunnova

Hello Paula K Haraga, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

Jun. 12th, 2023

star star star star star

Bolaji Tubo

The company has been very helpful but still need more information

1 year ago

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Reply from Sunnova

Hello Bolaji Tubo, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

Jun. 12th, 2023

star star star star star

Bruce Linkov

Installation was quick and well executed. System works perfectly

1 year ago

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Reply from Sunnova

Hello Bruce Linkov, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

Jun. 12th, 2023

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star star star star star

George Mendez

Excellent service and equipment. Fast response to solve any problem.

1 year ago Edited March 21, 2024

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Reply from Sunnova

Hi George! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Daniel Suarez

Getting Sunnova was easy, affordable, convenient and reliable!

1 year ago

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Reply from Sunnova

Hi Daniel! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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orlandovallejo43

Confiable buen servicio al cliente rapidos en todo el proceso

1 year ago

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Reply from Sunnova

¡Gracias, orlandovallejo43! Nuestro objetivo es proporcionar la mejor experiencia al cliente. ¡Estamos encantados de que ahora seas miembro de nuestra familia Sunnova! ~AG

Jun. 12th, 2023

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star star star star star

Artorias (LordDracoX)

Awesome service. Proud of a home with energy the 365 days of the year.

1 year ago

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Reply from Sunnova

Hi Artorias, we appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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star star star star star

Gypsy Palermo

La mejor alternativa no me arrepiento de haber escogido a Sunnova.

1 year ago

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Reply from Sunnova

¡Gracias, Gypsy! Nuestro objetivo es proporcionar la mejor experiencia al cliente. ¡Estamos encantados de que ahora seas miembro de nuestra familia Sunnova! ~AG

Jun. 12th, 2023

star star star star star

RyanLauren Staiano

Great company, super responsive. Made the process of going Solar easy!

1 year ago

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Reply from Sunnova

Thank you, RyanLauren! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 12th, 2023

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Delia Ramos Delano, CA

Very good customer service and saving energy and saving money.

1 year ago

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Reply from Sunnova

Thank you, Delia! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 12th, 2023

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star star star star star

Luis Medina Hesperia, CA

Works great and any problems were resolved with no headaches or delays

1 year ago

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Reply from Sunnova

Thank you, Luis! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 12th, 2023

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star star star star star

Adam J. Rosado Houston, TX

Excellent service and communication.Always there when you need them.

1 year ago Edited September 26, 2023

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Reply from Sunnova

Hi Adam, we appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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star star star star star

Bernie Slack Rohnert Park, CA

The process was fairly easy and the price was within the going range

1 year ago

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Reply from Sunnova

Thank you, Bernie! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 12th, 2023

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Louis Marzano West Haven, CT

Overall I would say that the process of getting the job done was pretty easy keep up the good work.

1 year ago

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Reply from Sunnova

Hi Louis! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Mimi Barnegat, NJ

I am very satisfied with using solar as an alternative to electric. Saving money is a plus.

1 year ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Mimi! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *LG*

Jun. 9th, 2023

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star star star star star

Enrique F. Bird

Once the system was up and running, our quality of life improved considerably.

1 year ago

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Reply from Sunnova

Thank you for your message, Enrique F. Bird. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses! *CP

Jun. 7th, 2023

star star star star star

Randy Plude Middletown, CT

Customer service so far but the system has not been turned on yet

1 year ago

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Reply from Sunnova

Hello Randy Plude! We appreciate your feedback and suggest contacting our Sunnova Inside Sales Team at 855-349-7652 or 833-349-7652 so they may better assist. *DM*

Sunnova Inside Sales Hours of Operation:
Monday - Friday: 10 a.m. – 9 p.m.
Saturday: 9 a.m. – 6 p.m.
Sunday: Closed

Jun. 7th, 2023

star star star star star

Cindy Rivera Miami, FL

Its a great company. Responsible, nice employees, great communication.

1 year ago Edited June 7, 2023

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Reply from Sunnova

Hello Cindy Rivera, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *DM*

Jun. 7th, 2023

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star star star star star

Bill Ruocco Wilmington, DE

Sales rep was phenomenal ..was very informative every step of the way !

1 year ago

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Reply from Sunnova

Thank you for your message, Bill Ruocco. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses! *DM*

Jun. 7th, 2023

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Debbie Gates

It was a hard start to get my system up and running It took almost a year and the people were not really helpful

1 year ago

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Reply from Sunnova

Hello Debbie Gates, we are sorry to hear that. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where can reach you. *LG*

Jun. 7th, 2023

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star star star star star

My Genevieve’s Channel Los Angeles, CA

The overall process from beginning to end was quick and efficient.

1 year ago

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Reply from Sunnova

Hi Sunnova Customer! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 7th, 2023

star star star star star

helen Brooklyn, NY

good company, starting from consultation to insulation , I had no issues@ all

1 year ago

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Reply from Sunnova

Hello Helen, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

Jun. 7th, 2023

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star star star star star

Xzeon Dracut, MA

Very happy with the solar panels and new roof! Thank you Sunnova

1 year ago

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Reply from Sunnova

Thank you, Xzeon! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 7th, 2023

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star star star star star

Brian Smothermon Phoenix, AZ

Great communication, very professional and people who care!

1 year ago

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Reply from Sunnova

Thank you, Brian Smothermon! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *LG*

Jun. 6th, 2023

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star star star star star

Carrie Lee Windsor, CT

Excellent service, follow up, follow through. Courteous and timely.

1 year ago

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Reply from Sunnova

Hi Carrie! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Jun. 5th, 2023

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star star star star star

Danny Fenerty Columbia, VA

Knowledgeable service tech helped me out with my system. Perfectly

1 year ago

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Reply from Sunnova

Hi Danny! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 5th, 2023

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star star star star star

Garman Pond Santa Rosa, CA

Customer Review Video

1 year ago

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Reply from Sunnova

Hi Garman Pond! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JA*

May. 25th, 2023

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John MacKenzie

Seamless process, worked well with my solar company. I love the customer portal and UX.

1 year ago

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Reply from Sunnova

Hi John! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 2nd, 2023

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Ann Warboy Everett, WA

They Helped me get reconnected to the internet. They were friendly and helpful.

1 year ago

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Reply from Sunnova

Hi Ann Warboy! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 2nd, 2023

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star star_border star_border star_border star_border

Melody Woods Joliet, IL

I found out that 8 (1/2) of my panels were not connected properly at installation. I've been calling for 3 weeks with no success. Disappointed is an understatement.

1 year ago

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Reply from Sunnova

Hello Melody, we are sorry to hear that. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where we can reach you at? ~AG

Jun. 2nd, 2023

star star star star star

Richard Somma Westville, NJ

Amazing company . Very happy with everyone I have worked with

1 year ago Edited June 8, 2023

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Reply from Sunnova

Hi Richard Somma! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

Jun. 2nd, 2023

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star star star star star

Kim Crossnoe Orange City, FL

Answered all my questions and kept me informed every step of the way

1 year ago

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Reply from Sunnova

Hi Kim Crossnoe! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

Jun. 2nd, 2023

star star star star star

Hector Torres Boston, MA

The website of Sunnova is great ,good informacions ,thank you.

1 year ago Edited June 5, 2023

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Reply from Sunnova

Hi Hector! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 5th, 2023

star star star star star

gamer 188

Great service and professionalims! The app is perfect! Thanks!!

1 year ago

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Reply from Sunnova

Hi gamer 188! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 1st, 2023

star star star star star

Yolanda Miranda Pacheco

Im placed excelent costumer service payment support and advise

1 year ago Edited June 1, 2023

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Reply from Sunnova

Hi Yolanda Miranda Pacheco! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 1st, 2023

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star star star star star

Justin Mafnas

Sunnova the product and customer service has been extremely helpful

1 year ago

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Reply from Sunnova

Hello Justin Mafnas, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

Jun. 1st, 2023

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star star star star star

David Casner Newville, PA

Pleasing look of the panels. Environmentally friendly power source.

1 year ago

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Reply from Sunnova

Hi David Casner! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JA*

Jun. 1st, 2023