star star star star star_border

Eric Perez Quail Valley, CA

I have been pleased with the quality and service I have recieved and would highly recommend it to anyone looking to install solar.

1 year ago

Reply from Sunnova

Hi Eric Perez! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

star star star star star

Ranell Krebbs Reedley, CA

Extremely satisfied with the quality of the solar panels and solar battery would recommend to anybody to use sunnova

1 year ago Edited September 12, 2023

Reply from Sunnova

Thank you, Ranell! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 12th, 2023

star star star star star

Jaime Rivera

I like the company because they allways responds my issues and solve the situations in a timely basis.

1 year ago Edited September 15, 2023

Reply from Sunnova

Hello, Jaime Rivera. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Sep. 20th, 2023

star star star star star

Susana Hall Lebanon, NH

Have been extremely satisfied with Sonova from my initial engagement with sales to getting my system on line.

1 year ago

Reply from Sunnova

Hi Susana Hall! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

star star star star star

Bill White Southbridge, MA

Although I am currently not live with my utility company yet, Sunnova service has been exceptional and professional

1 year ago

Reply from Sunnova

Hi Billie White! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

star star star star star

Mary Jane Collett New York, NY

The entire operation from sales to installation was seamless. Professional and focused on me. The customer

1 year ago

Reply from Sunnova

Hi Mary Jane Collett! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

star star star star star

Ram Maharaj Linden, NJ

Great choice. I had discussions with other solar companies. But I felt very comfortable with Sunnova. No regrets

1 year ago

Reply from Sunnova

Hi Ram Maharaj! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

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David Gouldner Hubert, NC

I like that my system finally works. We were paying $252 a month for the system and it just didn't work. Sunnova got it up and running.

1 year ago

Reply from Sunnova

Hi David Gouldner! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

star star star star star

Linda

Very please and with services and products. Looking forward to seeing savings and supporting energy efficient world.

1 year ago

Reply from Sunnova

Hi Linda! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 13th, 2023

star star star star star

Jay Le Air Rialto, CA

I am 100% impressed, and happy with my panels, and service, so far....the best investment I ever made.

1 year ago

Reply from Sunnova

Hi Jay Le Air! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

star star star star star

Luann Marie Sauls

I haven't had any issues since signing up with your company so I am happy to say I am a happy camper.

1 year ago

Reply from Sunnova

Hello Luann Marie Sauls, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.

Jun. 13th, 2023

star star star star star

Christopher Rivera

Excellent service and attention. Sunnova has given me much con fence that I made a correct decision.

1 year ago

Reply from Sunnova

Hello Christopher Rivera, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 12th, 2023

star star star star star

Rob Gomez Oceanside, NY

So far I am impressed with the people of Sunnova that I have had the pleasure of working with. They're all great as

1 year ago

Reply from Sunnova

Hi Rob! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

star star star star star

Scott Walter

Great service, pricing options, installation contractors and a fantastic product. Very customer focused.

1 year ago

Reply from Sunnova

Hi Scott! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

star star star star star

Justin Trejo

I’m satisfied with the level of professionalism that sunnova brings and the quality of their product.

1 year ago

Reply from Sunnova

Hi Justin! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

star star star star star_border

Maureen S

Very professional during the sales, design, and installation phases. Took longer than expected when the inverter failed.

1 year ago

Reply from Sunnova

Thank you, Maureen! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 12th, 2023

star star star star star

gary morrissey Avon, MA

Easy to work with. The panels produce more then I use and the savings on my monthly bill pays for itself.

1 year ago

Reply from Sunnova

Hello Gary, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

Jun. 7th, 2023

star star star star star

Toyo Lou Johnston, RI

Great service and great customer service best company for solar panels definitely recommend for you and your family

1 year ago

Reply from Sunnova

Hello Toyo, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ~AG

Jun. 7th, 2023

star star star star star

Kevin Wise Tampa, FL

It was an easy process overall from start to end. Someone was in contact with me each step of the way.

1 year ago

Reply from Sunnova

Thank you, Kevin! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 5th, 2023

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Jamie Bond Denton, TX

This company has the worst customer service, they do not communicate, they do not do what they say they will do , they will not resolve issues . It took more than 5 months for them to install work and we are still having issues and just get passed around

1 year ago

Reply from Sunnova

Hello Jamie, we are sorry to hear that. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where we can reach you at? ~AG

Jun. 5th, 2023

star star star star star

Firefighter K. Wann Reading, PA

The professionalism of the installers was amazing, very respectful, cleaned up everything, A very good expierence.

1 year ago

Reply from Sunnova

Hello Firefighter K. Wan, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

Jun. 2nd, 2023

star star star star star

Erica Sousa

Great service, communication and quality! Exceeded our expectations and experience with going solar !

1 year ago

Reply from Sunnova

Hi Erica! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 2nd, 2023

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Kristi Wood Onondaga, MI

You showed up to do some sort of maintenance on my solar system without even notifying us. In my camera I saw two men climbing onto my roof and sent my neighbor over to see what was going on. Since then it seems we haven’t been making the power we used to, by half. What is going on? What

1 year ago

Reply from Sunnova

Hello Kristi Wood, we are sorry to hear that. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where we can reach you at? ~AG

Jun. 2nd, 2023

star star star star star

Susan Harrison Chino Hills, CA

Love the system and the reduction in utility bills. I pay very little I’ve the cost of the system.

1 year ago

Reply from Sunnova

Hi Susan Harrison! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Jun. 1st, 2023

star star star star star

Adrian Aschmann

Felt Comfortable with the Sales Experience, Installation team, and Inspections, Nothing unexpected Happened

1 year ago

Reply from Sunnova

Hi Adrian! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 31st, 2023

star star star star star

Regina Helou Ridgefield Park, NJ

panels are made in GA, USA & need only half for my roof which allowed a permit to be approved for instatationl

1 year ago

Reply from Sunnova

Hi Regina! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 31st, 2023

star star star star star

Lisa Rolleri Fairfield, CT

From star to finish, it has been a great experience. My solar has been my best investment into my home.

1 year ago

Reply from Sunnova

Hello Lisa Rolleri! We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

May. 31st, 2023

star star star star star

Doris Hernandez Penitas, TX

Mark and Zach were very polite, friendly and knowledgeable about the process. Truly admire their professionalism.

1 year ago

Reply from Sunnova

Thank you, Doris! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 31st, 2023

star star star star star

Karen Farrell Brewster, MA

Great to work with and amazing results with our panels! Cannot say enough positive things about this company!

1 year ago

Reply from Sunnova

Hi Karen! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 31st, 2023

star star star star star

Renee Garcia

Sunnova has delivered as expected. Great service, professional staff and always on scheduled. Thank you!

1 year ago Edited September 15, 2023

Reply from Sunnova

Hello, Renee Garcia. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Sep. 20th, 2023

star star star star star

Jose Esteras

Incredible service, quick and efficient installation, and the technical support is the best in the industry!!! A+++

1 year ago Edited March 21, 2024

Reply from Sunnova

Thank you for your 5-star rating! We're honored to have you as a valued member of the Sunnova community!

Dec. 27th, 2023

star star star star star

Bob Alburger New Castle, DE

This company is so much better than Sunrun! Customer Service is what I look for in a company. SUNNOVA IS THE BEST !!!

1 year ago

Reply from Sunnova

Thank you Bob Alburger! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 31st, 2023

star star star star star

John Anderson Mesa, AZ

Sunnova has been great, easy to use app so I can monitor my system. And saves me money on my utilities.

1 year ago

Reply from Sunnova

Hi John Anderson! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

May. 30th, 2023

star star star star_border star_border

Lori Wetzel Ashland, PA

A week and the customer portal still isn’t showing data. I was told three times “ just give it more time” but no one can say how long. Great system lol.

1 year ago

Reply from Sunnova

Thank you, Lori Wetzel! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! Would you please provide us with your system ID or phone number to better assist you with your portal concerns? PL

May. 27th, 2023

star star star star star

Helena Donovan CT

Flexibility in scheduling. They kept me informed about the process and progress of the installation

1 year ago

Reply from Sunnova

Hi Helena! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! *VD*

May. 27th, 2023

star star star star star

Eric Acuna Desert Hot Springs, CA

This company LOVES it’s customers. Everything is easy and simple. Not over price. I strongly recommend Sunnova.

1 year ago

Reply from Sunnova

Thank you, Eric! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 26th, 2023

star star star star star

Jeffrey Amor Kailua-Kona, HI

I’d had a very good experience from sales to installation. My system works great and setup just how I want it.

1 year ago

Reply from Sunnova

Hi Jeffrey! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 26th, 2023

star star star star star

CJ Cannaday Austin, TX

Sunnova customer service is amazing! The culture of the company, their technology and team definitely shine.

1 year ago

Reply from Sunnova

Thank you, CJ! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *MG*

May. 25th, 2023

star star star star star

Mom saving money Bloomfield, CT

So glad we got the system we are truly saving money every month especially with all the kids and their Electronics

1 year ago

Reply from Sunnova

Hello ! , we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *MG*

May. 25th, 2023

star star star star star

Odalys Rivera

Very happy with the solar panels, Puerto Rico energy company doesn’t work and we suffer every day

1 year ago Edited May 25, 2023

Reply from Sunnova

Thank you for sharing your positive feedback, Odalys! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *MG*

May. 25th, 2023

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Jose Caceres

1 yr under Sunnova system and services, and no regrets so far. Everything has been as discussed prior to enter under the service agreement

1 year ago

Reply from Sunnova

Hello Jose, We are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *MG*

May. 25th, 2023

star star star star star

Aida Nitza Rosario

An Excellent Company and Excellent Service and Customer Service. 100% Recommended Response from BestCompany

1 year ago Edited May 26, 2023

Reply from Sunnova

Hi Aida Nitza Rosario! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 26th, 2023

star star star star star

Stepfanie McLaughlin Saint Joseph, MI

Very kind people they know what they are doing and they r respectful they take the time to explain things to u as well

1 year ago

Reply from Sunnova

Hi Stepfanie! We appreciate your feedback. Thank you for being part of the Sunnova Family! *VD*

May. 25th, 2023

star star star star star

Jonathan Coley Las Vegas, NV

Excellent service and I really like the fact that our energy bill has been significantly reduced by having solar.

1 year ago

Reply from Sunnova

Hi Jonathan Coley! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

star star star star star

Wally Glassmoyer

Sunnova is a great company to deal with. PJ who was my sales rep answered all my questions in a timely manner.

1 year ago

Reply from Sunnova

Thank you, Wally Glassmoyer! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

star star star star star

Langdon Tyrone Martin Victorville, CA

Sunova has been very helpful and efficient. Any time I spend interacting with this company is well purposed.

1 year ago

Reply from Sunnova

Thank you for your message, Langdon. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses! *DG

May. 25th, 2023

star star star star star

Cara Tuley Ashburn, VA

Sunnova is a wonderful company to cooperate with and use solar panels to reduce your footprint on Earth.

1 year ago Edited June 12, 2023

Reply from Sunnova

Thank you, Cara Tuley! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

star star star star star

Donna Wheeler Bakersfield, CA

Very happy with our service so far. Salesman Bryan is totally awesome. He explained everything in complete detail.

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Donna! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *DG*

May. 25th, 2023

star star star star star

Gerald Bove Lehighton, PA

I liked everything about my experience. From the salesman who came to my house, to the financing to the installation.

1 year ago

Reply from Sunnova

Hi Gerald Bove! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

star star star star star

José David Rodríguez Baton Rouge, LA

Excellent service, your Solar and Storage System improved the quality of life of my family, very grateful.

1 year ago

Reply from Sunnova

Hello José Rodríguez, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

May. 25th, 2023

Sunnova Reviews