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Sunnova Reviews

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9.7

Overall Score

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XGB Productions

Fast installation, clean and organized work!

1 year ago

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Reply from Sunnova

Thank you, XGB Productions
! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! HV

Feb. 27th, 2023

star star star star star

Matt Providence, RI

Was pleased with the prompt service in a timely manner

1 year ago

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Reply from Sunnova

Hello Matt, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *EO*

Feb. 25th, 2023

star star star star star

Ronnie Jeffrey Killeen, TX

Very affordable better than what I expected.

1 year ago Edited June 7, 2023

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Reply from Sunnova

Hello Ronnie Jeffrey, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *EO*

Feb. 21st, 2023

star star star star star

Chica Boricua

Excellent customer service Definitive recommend

1 year ago Edited June 13, 2024

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Reply from Sunnova

Hello Chica Boricua, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *EO*

Feb. 21st, 2023

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star star star star star

Dwayne Reevey Keansburg, NJ

Very fast process. Communication was great

1 year ago

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Reply from Sunnova

Hello Dwayne Reevey, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *EO*

Feb. 21st, 2023

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star star star star star

Suresh Padarthi Mechanicsburg, PA

Not really , Team did a great work at my home

1 year ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Suresh Padarthi! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *EO*

Feb. 21st, 2023

star star star star star

justin yaziel Padilla Molina Alpharetta, GA

Great service and user friendly systems!

1 year ago Edited September 15, 2023

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Reply from Sunnova

Hello Justin, Thank you for your review. We appreciate you helping us convert more homes into energy-saving powerhouses!

Sep. 20th, 2023

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star star star star star

Dionisio Ramos Top Paper Printing

The company that install was very proffecional

1 year ago

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Reply from Sunnova

Hi Dionisio Ramos Top Paper Printing! We appreciate your feedback. Thank you for being part of the Sunnova Family! *EO*

Feb. 17th, 2023

star star star star star

Eduardo Cardona

Service oriented personnel and competent

1 year ago

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Reply from Sunnova

Hello Eduardo Cardona, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *EO*

Feb. 17th, 2023

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star star star star star

Elizabeth Quinones

I like my system. I hope that I have no future problems.

1 year ago

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Reply from Sunnova

Hi Elizabeth Quinones! We appreciate your 5 star review. Thank you for being part of the Sunnova Family! HV

Feb. 15th, 2023

star star star star star

Robert Cairns San Antonio, TX

They were prompt and did what they said they would do

1 year ago

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Reply from Sunnova

Hi Robert Cairns! We appreciate your 5 star review. Thank you for being part of the Sunnova Family! HV

Feb. 15th, 2023

star star star star star

Shankar Achanta Frisco, TX

Great product offer. Smooth installation experience.

1 year ago

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Reply from Sunnova

Hi Shankar Achanta! We appreciate your 5 star review. Thank you for being part of the Sunnova Family! *EO*

Feb. 10th, 2023

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star star star star star

Carol Bair Hanover, PA

They took care of everything. Fast and efficient.

1 year ago

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Reply from Sunnova

Hello Carol Bair, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and being part of the Sunnova Family! JC

Feb. 9th, 2023

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star star star star star

Angella Dyer Queens, NY

Process / Information made simple and easy to understand.

1 year ago

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Reply from Sunnova

Hi Angella Dyer! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Feb. 8th, 2023

star star star star star

Angie Otero Orlando, FL

I like it that ALWAYS I have electricity

1 year ago Edited February 8, 2023

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Reply from Sunnova

Hello Angie Otero, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *DMS*

Feb. 8th, 2023

star star star star star

Noel Santos

There is nothing that Sunnova has not answered when I ask.

1 year ago Edited May 24, 2023

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Reply from Sunnova

Hi Noel Santos! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JA*

May. 25th, 2023

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star star_border star_border star_border star_border

Michael Teague San Antonio, TX

Installers were great and so was elite that sold me the system other than that I've been very disappointed with the whole process of going solar.

1 year ago

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Reply from Sunnova

Hello Michael Teague, we are sorry to hear that. Can you send an email to resolutions@sunnova.com with your system ID and a phone number where we can reach you? *DMS*

Feb. 6th, 2023

star star star star star

Anthony Ruiz

Excellent equipment and better service and quality

1 year ago Edited February 6, 2023

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Reply from Sunnova

Thank you, Anthony Ruiz! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *DMS*

Feb. 6th, 2023

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star star star star star

George C Schreiber Carlisle, PA

Was fine with 95% of process Trouble with some follow up.

1 year ago

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Reply from Sunnova

Hi George C Schreiber! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Feb. 1st, 2023

star star star star star

Mike Lagimoniere Columbus, MS

Great solar panels the money they save me

1 year ago Edited May 24, 2023

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Reply from Sunnova

Hi Mike Lagimoniere! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

Feb. 4th, 2023

star star star star star

Nancy Ruiz Los Angeles, CA

Awesome service and great results. Love it

1 year ago

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Reply from Sunnova

Hi Nancy Ruiz! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Jan. 25th, 2023

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star star star star star

John Alessi Philadelphia, PA

I am happy with the installation and the savings.

1 year ago Edited June 12, 2023

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Reply from Sunnova

Hi John Alessi! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Jan. 23rd, 2023

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star star star star star

amanda haro Yucaipa, CA

This company is great with customer service

1 year ago

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Reply from Sunnova

Thank you for sharing your positive feedback,amanda haro

amanda haro

amanda haro

Thank you for sharing your positive feedback, Amanda Haro! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! HV

Jan. 23rd, 2023

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star star star star star

Randall Witkos Wethersfield, CT

Great company, great products and excellent to deal with!

1 year ago Edited May 24, 2023

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Reply from Sunnova

Hello Randall Witkos, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *DMS*

Jan. 18th, 2023

star star star star star

Butch Frehafer

Saving money the only thing that I wish is to rent to buy

1 year ago

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Reply from Sunnova

Hi Butch Frehafer! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Jan. 17th, 2023

star star star star star

Arlene Wright Covington, VA

Fantastic service! Very impressive and knowledgeable.

1 year ago

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Reply from Sunnova

Hi Arlene Wright! We appreciate your feedback. Thank you for being part of the Sunnova Family! HV

Jan. 13th, 2023

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star star star star star

leo belanger Hartford, CT

Very good to do business with they do all the work

1 year ago

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Reply from Sunnova

Thank you, Leo Belanger! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *JM*

Jan. 8th, 2023

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star star star star star

Luis Cardenas Fort Lauderdale, FL

Professional services and customer service

1 year ago

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Reply from Sunnova

Thank you, Luis Cardenas! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *JM*

Jan. 8th, 2023

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star star star star star

Elaine Matthews Taunton, MA

Professional ism, courtesy and knowledgeable

1 year ago

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Reply from Sunnova

Hello Elaine Matthews, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *EO*

Jan. 3rd, 2023

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star star star_border star_border star_border

Anthony Dela Rosa St. Cloud, FL

I have had zero contact with anyone from sunnova; I would appreciate an email from an employee or a phone call.

1 year ago

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Reply from Sunnova

Hello Anthony, we will like to help. Could you send us your system ID and a phone number where we can reach you at?*EB*

Dec. 29th, 2022

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star star star star star

Hui Lan LEWIS Surprise, AZ

I like the fast service they provide so far

1 year ago Edited September 26, 2023

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Reply from Sunnova

Thank you, Hui Lan Lewis! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *LG*

Dec. 28th, 2022

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star star star star star

Margaret Pinero

Their fast response to any claim and follow up

1 year ago

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Reply from Sunnova

Hello Margaret Pinero, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *EO*

Dec. 27th, 2022

star star star star star

Todd Eades TX

Quick approval. Kept me in the loop about progress.

1 year ago

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Reply from Sunnova

Thank you, Todd Eades! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *KL*

Dec. 22nd, 2022

star star star star star

Felix suero

Great customer service and you do save on electricity

1 year ago Edited March 28, 2023

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Reply from Sunnova

Hi, Felix Suero We appreciate your feedback. Thank you for being part of the Sunnova Family! *XR*

Dec. 21st, 2022

star star star star star

Mark A Stocking Blythe, CA

Great service. Excellent product as advertised.

1 year ago Edited September 26, 2023

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Reply from Sunnova

Hi Mark A Stocking! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! *XR*

Dec. 16th, 2022

star star star star star

Ellen San Diego, CA

Excellent costumer service and professional.

1 year ago

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Reply from Sunnova

Hi Ellen! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! *XR*

Dec. 16th, 2022

star star star star star

Mitchell Crespi Santa Paula, CA

Joel and Jessie were terrific Thank you. All the best.

1 year ago

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Reply from Sunnova

Hi Mitchell Crespi! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Dec. 14th, 2022

star star star star star

minnie lin Houston, TX

Their service is very professional and good

1 year ago

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Reply from Sunnova

Hello minnie lin, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *XR*

Dec. 13th, 2022

star star star star star_border

Nipon Sribanpot Wellfleet, MA

Good customer services, knowledgeable staffs to answer many questions.

1 year ago

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Reply from Sunnova

Hi Nipon Sribanpot! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Dec. 13th, 2022

star star star star star

Orlando Pagan St. Petersburg, FL

Great service was fast and great information.

1 year ago

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Reply from Sunnova

Hi Orlando Pagan! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! HV

Dec. 8th, 2022

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star star_border star_border star_border star_border

David Valencia Darien, CT

I just got solar and already starting to recieve installation problems. If I don't contact anyone it stays without any production.

1 year ago

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Reply from Sunnova

Thank you for reaching out and bringing this to our attention. We are sorry to hear about your experience. We are currently reviewing your account and will have one of our agents reach out to you shortly to address your concerns. Please know we take this matter seriously and look forward to addressing your concerns. HV

Dec. 6th, 2022

star star star star star

ERLINDA MANGOSONG Antioch, CA

Great job of being very on time with appointments!

1 year ago

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Reply from Sunnova

Hello ERLINDA MANGOSONG, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.HV

Dec. 6th, 2022

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star star star star star

John Sinnott Wareham, MA

Very professional, no bs, good folks. thanks

1 year ago

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Reply from Sunnova

Hello John Sinnott, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *EO*

Dec. 6th, 2022

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star star star star star

Michael vess Macungie, PA

Great experience! Very knowledgeable team!

1 year ago

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Reply from Sunnova

Thank you, Michael vess! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *DMS*

Dec. 5th, 2022

star star star star star

Carol Wernli Cassville, NJ

Everything was well handled by the team. No worries !

1 year ago

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Reply from Sunnova

Hi Carol Wernli! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Dec. 1st, 2022

star star star star star

Felix Rodríguez

Awesome design and performance. Good quality panels.

1 year ago

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Reply from Sunnova

Hello Felix Rodríguez, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *DMS*

Dec. 1st, 2022

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star star star star star

Kadijatu Samba Los Angeles, CA

I love everything about, I. Satisfied with everything

1 year ago Edited November 30, 2022

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Reply from Sunnova

Hi Kadijatu Samba! We appreciate your feedback. Thank you for being part of the Sunnova Family!HV

Dec. 7th, 2022

star star star star star

Hurbens

You do good job and you guys are very respectful

1 year ago

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Reply from Sunnova

Hi Hurbens! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Nov. 28th, 2022

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star star_border star_border star_border star_border

Niall King Calgary, AB

Customer Service Does NOT KNOW how to answer difficult questions, That means a question outside of their 17 or so scripted questions.

1 year ago

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Reply from Sunnova

Thank you for reaching out and bringing this to our attention. We are sorry to hear about your experience. We are currently reviewing your account and will have one of our agents reach out to you shortly to address your concerns. Please know we take this matter seriously and look forward to addressing your concerns.HV

Nov. 23rd, 2022

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star star star star star

Coray Seifert White Plains, NY

Great install, great product. Happy to be a customer.

1 year ago

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Reply from Sunnova

HiCoray Seifert! We appreciate your 5-star review. Thank you for being part of the Sunnova Family!HV

Nov. 22nd, 2022