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Solfinity Power

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5.9

Overall Score

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LAST UPDATED: October 31st, 2023

Solfinity was founded in 2022 with a new approach to solar sales and installation. Rather than conduct the entire solar process with an in-house team, Solfinity oversees the entire solar process for every client. Solfinity is equipped to handle both residential and commercial projects. 

Based in Phoenix, Arizona, Solfinity has rapidly grown to cover the west, south, and even states along the eastern border of the country. With Solfinity, clients can expect to choose from a wide selection of solar panels, inverters, and batteries or storage solutions depending on the property’s specific needs. 

The goal of each Solfinity design is to create a more integrated system where the equipment does not become the focal point of the home. Solfinity claims that with its designs and equipment, the system will be “60% less visible” when looking at the home.

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The Good

  • Industry-Leading Warranties
  • Expansive Service Area
  • Payment Plan

Industry-Leading Warranties

Warranties play a big role in the solar industry. Because solar is a major financial investment for most property owners, warranties protect that investment and offer the peace of mind many potential clients are looking for. Most solar installation companies will offer two types of warranties: equipment and workmanship. The industry average equipment warranty is 25 years and usually covers repair or replacement work. The workmanship warranty is generally 10 years in length and covers any issues stemming from installation. Solfinity takes warranties to a whole new level offering four warranties and extending the industry average workmanship warranty. The Solfinity warranties include:

  • Manufacturer Warranty —This specific warranty is managed and covered by the maker of the actual solar equipment. This warranty covers any issues with the equipment malfunctioning or breaking for any reason. 
  • Performance Guarantee — Solfinity then provides a 25-year performance guarantee meaning that all solar systems sold by the company will need to perform up to a certain efficiency percentage or repair work will be completed for free. 
  • Workmanship Warranty — Instead of offering the traditional 10-year coverage, Solfinity offers a 25-year workmanship warranty further backing its outsourced installation concept. 
  • Roof Penetration Warranty — Solfinity clients can also take advantage of a 25-year roof penetration warranty. This warranty covers any leaks or roof penetration issues that come as a result of the solar installation.

Solfinity blows most solar companies out of the water when it comes to warranties, including offering the roof penetration warranty which is not commonly provided by solar companies. 

Expansive Service Area

The Solfinity business model has allowed for one of the largest service areas in the industry. Since Solfinity oversees the entire solar process rather than being involved in every aspect of it, the company has been able to expand rapidly and continues to grow. To date, Solfinity offers solar services in the following states:

  • California
  • Nevada
  • Utah
  • Arizona
  • Colorado
  • New Mexico
  • Texas
  • Louisiana
  • Mississippi
  • Missouri
  • Illinois
  • Florida 
  • Georgia
  • South Carolina
  • North Carolina
  • Virginia
  • New Jersey

Solfinity has concrete plans to expand into even more states within the coming months and years. The company's website will have the most up to date information on state coverage. By providing one of the largest service areas in the country, Solfinity is able to service more potential clients than most geographically limited solar operations.

Payment Plan

While it is unclear what specific financing options are available to Solfinity clients, the company does offer a payment plan to qualifying customers looking to utilize clean, renewable energy. For $49 per month and $0 down, Solfinity clients can have a system installed on their property. Obviously exclusions apply and there is no specific information about this form of financing, but it is an option to Solfinity clients. 

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The Bad

  • Undisclosed Equipment Information
  • Solar Sales Over Installation
  • Company Experience 

Undisclosed Equipment Information

Despite making multiple claims about providing a more “sleek” design and offering the “most efficient solar panels on the market” there is no concrete evidence of this. Solfinity has not disclosed what equipment partners, if any, the company has. It also is not an authorized dealer or installer of tier-1 equipment.

Most solar installation companies make the equipment information public for a number of reasons. Clients often make purchasing decisions based on what equipment they wish to see installed on their property. While Sofinity claims to be able to access the best of the best in terms of equipment, there is no way to back up these claims. 

Solar Sales Over Installation

One of the reasons Solfinity has been able to expand so quickly, is the fact that the company does not handle the entire solar process with an in-house staff. Most solar installation companies do the sales and installation portions of the solar process. Solfinity focuses on the initial sale and then is merely oversees the design and installation process.

The company specifically claims to offer “customer care” services during the actual installation. What that entails exactly is unclear. Outsourcing the installation does not necessarily mean the installation will not be conducted in an efficient and satisfying manner. 

Company Experience

The most experienced solar companies in the industry were founded in the late 90’s or early 2000’s. While there are a few solar companies even older than that, this period seems to be where more competition started to pop up around the country. Then federal and state tax incentives to help reduce the cost of solar were introduced. This is when the popularity of solar started to skyrocket.

Many solar installation companies started to then pop up in the early 2010’s and the growing market has not seemed to slow down. Solfinity is a product of the ever increasing rise in solar system installation. While the team has over 20 years of combined experience, the company itself was not founded until 2022. It is still unclear if the business structure of Solfinity is sustainable or not. 

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The Bottom Line

Solfinity oversees the entire solar process for each residential and commercial client. The company offers industry leading warranties, backing several components many companies within the industry do not guarantee. Solfinity also boasts one of the largest service areas and is constantly expanding. Lastly, to help clients with some financial limitations there is a payment plan in place allowing clients to only pay $49/month to access renewable energy through a solar system. 

While there are interesting and somewhat proprietary services Solfinity has to offer clients, there are some concerns potential customers should be aware of. First, there is no mention of what brands or technology is used in these solar installations. There is no way to determine if the solar equipment is of tier-1 status or not. Additionally, Solfinity focuses on the sale of solar and then outsources the installation process. While Solfinity will still manage the customer care side of that process, there is no way to guarantee a positive installation experience. Lastly, Solfinity is a new player in the game, opening operations in early 2022. 

Considering what Solfinity has to offer, clients should take advantage of the free consultation prior to making an agreement with the company. Make sure that all questions and concerns are addressed as there are some unknowns to the service as a whole. 

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Star Rating

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3.9

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13 Reviews

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5 grade

69%

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3 grade

8%

2 grade

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1 grade

23%

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David Sunnyvale, CA

Normally, we would never consider buying anything from a door-to-door salesperson, but that's what happened in this case. A very pleasant young man and his associate rang our doorbell asking if we were interested in solar. We were going to consider in our new home maybe in a year or two, but he was so nice we listened to his quick presentation. When we said we would be interested in hearing more, we set up an appointment later that day for the subject matter expert to come and visit. This person's name was Mike M, and he was very thorough with his explanation of numbers, costs, timeline, payback time, etc. We decided to go ahead and sign a contract for the solar as the federal and state incentives are very generous at this time in Arizona. This company uses local entities to do the installation, which in our case is Capital Energy. The approval process with Arizona Power was fairly quick, and the installation only took half a day. The final inspection took about two weeks and shortly after that, the panels were turned on and generating power immediately. We thought the cost was fair with a payback period of 5-7 years. Mike was very good about answering our questions during the approval and installation process. We are very pleased with all parties concerned, and hope to start enjoying savings every month!

6 months ago

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George Nunes Lincoln, CA

We wanted to increase our solar output to the maximum allowed by PG&E so we reached out to Solfinity Power for a quote. We had the very pleasant experience of dealing with Nick K, the local sales representative, before, during and after the installation. Yes, we actually had a sales representative that followed up from beginning to end. The communication level was great, the project went off without a problem and we suffered no inconvenience during the installation. The installation crews were very friendly and very professional so, overall, a very good experience. We highly recommend Solfinity Power and if you're lucking enough to have Nick as your representative, you will experience amazing professionalism.

7 months ago

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Jeanette R Woods Rohnert Park, CA

I am very happy that my agent- Ryan J! He stopped by my house one day in April to explain to me that PG&E would be changing how it dealt with solar after the April 14th 2023 deadline. I had no idea that things would be changing and that solar would cost a lot more after April 14th due to the changes PG&E was making. It sounded like everyone would have to have their own battery storage system in the future. I set up an appointment for him to come to my house and he spent at least 3 or more hours explaining everything to me about how it was important to sign up before April 14th and went through all the information about how many panels I would need and various ways of financing the installation. He allowed me to tape the conversation so I could share it with my son who was not able to be present. Being an older, single woman, I had qualms about investing in solar because I knew very little. I think we met a 2nd time and I decided to pay everything up front because I felt it would save money in the long run. Ryan was always very patient and understanding and insured me he would see the whole process through and he did!! It was his honest persona and patient explanations to all of my questions that convinced me to go with Better Earth and he made sure I had all the contacts and information I needed to proceed with the entire process. He was always very prompt in responding to any of my texts or phone calls and everything went smoothly from start to finish. Now I just wait to see how it all pans out when I review my PG&E bills in the future. I'm sure he will be there if I have any questions as time moves on. I highly recommend working with Ryan J if you ever consider going solar!!

8 months ago

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Peter Constancia Peoria, AZ

My contact to have solar added to my house was Frank I. I 've owned several houses in Az and added solar to all of them. Mr I was always ready to answer any questioner concerns about the instalation. He would call or text me with information with in minutes. to give an example. Frank called to warn me a roofer would be coming to inspect my homes roof. Right on time the roofer arrived. Roofer found a place of potential spot that needed repair. The repaired the the roof. I called Frank and said ok how much is this going to cost me? His reply was nothing extra, my cost will be exactly quoted in the contact. I've worked as a electrician for 34years. Any time I'd have need for information I call the contact I was given. I'd wait days for an answer. TO have some one like Mr I is asset to any company Pete Constancia

1 year ago

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George Grossman Mesa, AZ

We saw Solfinity Power installing solar on our next door neighbor's house. They worked quickly and efficiently and we were impressed in how clean they left the work area when they were done. In talking with the installers we expressed interest in learning more about this company and what they had to offer. We were then contacted by Robert R to set up a time to give us a presentation on the benefits of solar and this company. The presentation won us over and we signed a contract to have solar installed on our house. So far the panels and meters have been installed are waiting for SRP to do the final inspection and get solar active on our house. The installation went well, install team showed up promptly and completed their work. We have been impressed with the way they have kept us informed as to the progress in getting this project completed. Robert has stayed in touch with us, ensuring any questions we had were answered. Looking forward to getting the final inspection and then "going solar."

1 year ago

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Leana Lovejoy Alameda, CA

My agent- Jody P was fantastic to work with - she gave clear explanations, worked with me at exactly the right level and was very responsive to my questions and concerns. I am so happy with my solar system! This was a great experience. Thank you Jody P and Solfinity...

9 months ago

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Brenda Wood Sacramento, CA

Adam P was simply amazing to work with! From start to finish he kept us up to date. Honestly I didn't think I was going to like how the solar panels were going to look on our house, They look great. I highly recommend Solfinity and have already recommended Adam to friends and Co workers. He never came across as a pushy salesperson, he knew his stuff presented the facts and figures to me and my husband and gave us time to decide. Thank you again Adam.

1 year ago

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Jean Dunn Yuma, AZ

I want to thank Solfinity and in particular Mark W for working with me to get my solar panels installed in Yuma, Arizona. It went smoothly with Titan doing the actual installation. Every question I had or request was quickly handled to my satisfaction. Thanks, Mark!

1 year ago

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Elhaum Koshan Las Vegas, NV

Great leadership and very ethical staff!

1 year ago