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radix solar

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7.4

Overall Score

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LAST UPDATED: February 1st, 2024

radix solar (formerly RDX Power) is a full-service solar provider that services residential property owners who want to utilize renewable energy and stabilize energy costs. Founded in 2019, radix solar employs experienced energy consultants that will work with individual clients to ensure project success and satisfaction. 

Many people are turning to solar as utility rates continue to increase. However, navigating the solar technology, design, and installation process can be daunting. radix solar exists to answer those questions and create a plan that will allow energy savings while potentially implementing a net metering structure. 

Those interested in locking in their energy rate, selling clean energy back to the power grid, and taking advantage of uninterrupted power solutions will find answers to all questions and concerns through an radix solar energy consultant. With extensive energy bill information, radix solar can supply interested solar clients with the data needed to make an informed and information-driven purchasing decision. 

Video Customer Reviews

Mike Friedrich Customer Review Video About radix solar

Mike Friedrich

Gabi Sanchez Customer Review Video About radix solar

Gabi Sanchez

Rodolfo and Isabel Customer Review Video About radix solar

Rodolfo and Isabel

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The Good

  • Complimentary Savings Report
  • Full-Service Solar Provider
  • Multiple Financing Options
  • Competitive Warranties

Complimentary Savings Report

The best aspect of the radix solar service is the complimentary savings report supplied to each interested client free of charge. When meeting with an energy consultant, the radix solar consultant will take information from the potential customer’s past utility bills and provide a data-driven savings report to accurately display what solar can do in terms of money saved and equipment needed.

While many solar companies provide some sort of complimentary initial consultation, few provide this level of specific data that is accurate and portrays the interested client’s individual situation. 

Full-Service Solar Provider

radix solar is a full-service solar provider, meaning the company sells and installs its solar in-house. Many solar companies are brokerages or they outsource installation, making it difficult to know what your experience will be like with that provider. radix solar, on the other hand, takes care of all of your solar needs under one roof, so it's clear that what you see is what you get. Full-service solar provides peace of mind to customers wanting to keep the solar process as simple and as straightforward as possible. The company also has a customer app that allows customers to track each stage of the project, so you'll never feel out of the loop.

Multiple Financing Options 

radix solar has multiple financing options available with Dividend, Goodleap, and local banks. This gives customers a variety of options to choose from so they receive the financing that works best for them. 

Competitive Warranties

radix solar offers a 10-year Workmanship Warranty and a 25-year Panel Warranty. Many solar companies only offer warranties close to 5 or 10 years for both, so radix solar is going the extra mile to offer its customers more robust warranty plans to make sure customers are taken care of. 

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The Bad

  • Limited State Availability

Limited State Availability 

radix solar is not available in all 50 states. You'll need to live in the following states to use radix solar: Arizona, California, Colorado, Florida, Hawaii, Idaho, Nevada, New Jersey, New Mexico, New York, North Carolina, Oregon, South Carolina, Texas, or Utah. However, choosing a solar company that only covers certain states isn't necessarily a bad thing, as that just means radix solar is well-versed in those states and can better serve its customers. 

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The Bottom Line

radix solar is a full-service solar provider operating in more than a dozen states. Before getting started, a radix solar energy consultant will sit down with each interested client to go over potential savings, equipment needs, and the overall solar process. 

Those interested in utilizing a solar provider that manages each stage of the project from start to finish will find what they are looking for with radix solar. radix solar handles the sale and the installation of solar and will ensure you are taken care of throughout the entirety of the solar process. The company even has an app that allows you to track each stage of the solar process, so you're never in the dark. 

With robust warranties, multiple financing options, and start-to-finish service, we highly recommend working with radix solar. 

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Star Rating

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4.0

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235 Reviews

Review Breakdown

5 grade

57%

4 grade

11%

3 grade

7%

2 grade

6%

1 grade

19%

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Catherine Stafford

It wasn't actually the customer service that was lacking communication. It was the people that would come to the house and not bother to knock on the door and let me know that they were here. It was very smooth, it was quick and done seamlessly and they were very, very careful. They picked everything back up.

6 months ago

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Kailah

If I had any questions, they were quick to respond. I haven't had any issues with it seems to be functioning perfectly. It would be nice if the mobile app included how much energy is being used, not just produced.

6 months ago

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LESLIE HOLDEMAN Apache Junction, AZ

Great group in getting the financing and the engineering of the system in the beginning. Then something happened to the local branch and communications broke down with my install not being finished for almost 2 months. And then another month for the inspections and Permission to Operate. But everything was resolved and I was able to start producing power this month.

1 year ago

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Reply from radix solar

Hi Leslie Holdeman, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Dec. 2nd, 2022

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Raymond San Lorenzo, CA

Customer Review Video

9 months ago Edited January 10, 2024

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Reply from radix solar

Hi Raymond, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 and we can take a look at what is going on with your system.

Jun. 19th, 2023

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Barbara Grudzien Spartanburg, SC

Felt they answered questions better, still felt not full disclosure. Or perhaps there was just so much information that it was hard to absorb all of it and missed some finer details. Cost of system seems ridiculous and not logical to buy. Still bought it anyway. Took almost a year to be completely installed.installed

1 year ago

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Reply from radix solar

Hi Barbara, I am glad to hear that you had a good experience but also want to apologize for there not being a better relay of information. If you want to provide me the name of your Energy Expert we will work on providing better training moving forward. If you need anything from us, please reach out to our Customer Care team at (888)-919-0980 and we will look into your account.

Nov. 17th, 2022

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Rob Olding

The installers were very professional and polite. They appeared highly organized and efficient in doing their work, and were helpful with any and all questions I asked. As for the system which was the product of their install, I have no experience with it at this point. Therefore I cannot as yet comment on that aspect.

6 months ago

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Adrian Bonet Prescott, AZ

I’m still not hooked up yet. There are a couple of glitches that need to be handled before I can turn on the solar power. APS just approved me today to start my solar, but there are a couple of things that need to be done so I haven’t begun my solar energy yet.

7 months ago

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milt moore

Experience with Radix was very good. The sales ref Blake was very good about explaining the cost options and the whole process. There was a lag period of about of about six week from first meeting with Blake until panels were installed, witch seemed a little excessive. The installation crew led by Rubin was extra good. Arrived on time, met with me and went right to work, completed the job in four hours and cleaned up every scrap . Finished job was very neat and professional.

11 months ago

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Reply from radix solar

Hi milt moore, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a great experience and happy to hear that we hit the mark. I do apologize for the lag period, there is a lot of paperwork that has to be completed in order for us to be able to install your panels. Give us a call at 888-919-0980 and I would be happy to discuss the process and anything else further. I will also pass along that great feedback to Blake and let him know what a great job he is doing.

Apr. 22nd, 2023

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Tonya Bolling-Gray Teaneck, NJ

It took a little while with a couple of bumps in the road however, they came out an resolved the issues quickly. I'm quite impressed the the service.

1 year ago

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Reply from radix solar

Hi Tonya Bolling-Gray, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give us a call at (888)-919-0980 to learn more about our referral bonuses and incentives, and be sure to check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 17th, 2022

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Jessica

There's two panels that aren't working. We had no problems with them. They were wonderful. The installers were great. They just have never followed up afterwards

1 year ago

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Reply from radix solar

Hi Jessica, we are so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. We understand that you are experiencing some issues with your panels, feel free to reach out to our Customer Care team at (888)-919-0980, and we would be happy to see how we could be of assistance. Also, be sure to check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 4th, 2022

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Anonymous San Jose, CA

The installation itself went quick but it took a year for it to be officialized. It was just sitting on the roof for a year I think, or 6 months.

1 year ago

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Reply from radix solar

Hello, we are so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. We understand that the process of turning your solar panels on took longer than expected and we do apologize for that. If you ever need to reach us, our Customer Care number is (888)-919-0980 and we would be happy to help in any way that we can. Also, be sure to check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 4th, 2022

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Jacob McMinn Lewisville, TX

RDX delivered on what was promised. We had the pleasure of working with Jared during our solar investment. He gave us all the information we asked for in an easy to understand format. The install of our solar project took a little longer than we hoped, but other than that it was installed with few problems.

1 year ago

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Reply from radix solar

Hi Jacob McMinn, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a great experience. Thank you for your feedback on your representative Jared, I will be sure to pass that along to him. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Jan. 3rd, 2023

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Enrique San Bernardino, CA

I really like how Dalton was always in communication with me anytime I had a question or concern. He was always quick to answer call back or return a text.

10 months ago

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Reply from radix solar

Hi Enrique, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a great experience and happy to hear that we hit the mark. I will definitely let Dalton know what a great job he is doing!

May. 3rd, 2023

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Argelia Corona, CA

Dalton is a great person, responds quickly. I'm a little dissapointed it's taking so long to activate the solar system. Installation was done efficiently

11 months ago

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Reply from radix solar

Hi Argelia, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a great experience and happy to hear that we hit the mark. I am sorry you are having issues with your system getting activated, there is a lengthy process that we have to go through in order to get your system up and running. Give us a call at 888-919-0980 and I would be happy to discuss any of that with you.

Apr. 22nd, 2023

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Jo Klue Payson, AZ

very happy with how much we are selling but don't know if it kicks in when our power is our

1 year ago

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Reply from radix solar

Hi Jo Klue, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Dec. 2nd, 2022

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Delbert Emmett, ID

I was sold on the solar panels been installed on my house very well but after the installation I was not communicated with the inspection.

10 months ago

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Reply from radix solar

Hi Delbert, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

May. 30th, 2023

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Gene Gardner

Installation had been great without any problems. I am waiting on the final inspection from radix and APS. Have not started using solar yet.

11 months ago Edited June 7, 2023

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Reply from radix solar

Hi Gene Gardner, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along that great feedback to our team and let them know what a great job they are doing! Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 25th, 2023

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Walter Phoenix, AZ

The communication was good at first but at the end of the project not so good. I signed the contract in May of 22 and I Just got the system up and running 1- 24 -23.

1 year ago

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Reply from radix solar

Hey Walter, I am sorry to hear that the communication wasn't the best, I can assure you we are working on being better and if you have any questions or concerns in the future, please reach out to our customer care team at 888-919-0980 and they will be happy to assist you. Glad things have gotten up an running, hope solar is treating you well!

Jan. 31st, 2023

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Sheela

Installation went very smoothly. The delivery people are very excellent.

1 year ago

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Reply from radix solar

Hi Sheela, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a great experience. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Jan. 19th, 2023

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Marjorie Zakrzewski Mesa, AZ

Savings on electric bill. Doing something for future generations.

1 year ago

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Reply from radix solar

Hi Marjorie Zakrzewski, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give us a call at (888)-919-0980 to learn more about our referral bonuses and incentives, and be sure to check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 17th, 2022

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Alfredine

I've never had any problems with it. They provided a lot of information.

1 year ago

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Reply from radix solar

Hi Alfredine, we are so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 4th, 2022

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Bruce Phoenix, AZ

There was an issue with the initial application that required a resubmission in order to get our inspection done

11 months ago

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Reply from radix solar

Hi Bruce, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a great experience and happy to hear that we hit the mark. I do apologize with the delay in the initial application, but hope things have been smooth since. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Robert New Phoenix, AZ

So far it's been easy. Patiently waiting for aps to inspect

7 months ago Edited August 4, 2023

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Tony DeIntinis

They had a good price point and they have a quality system. They installed my solar panels in the wrong location and made holes in my overhang and they had to come back and redo it but they still haven't fixed the holes properly. I'm still waiting, it's been a month. Installation was fine and the guys that put it in were very good, other than putting 5 panels in the wrong location, which wasn't their fault, it was the paperwork's fault. They did a great job. They need to have more personal customer service attention because they don't always call you back. I have to chase them to get things done and I shouldn't have to do that.

8 months ago Edited January 10, 2024

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Milton

Nate was very nice! Quick to help and answered our questions honestly.

11 months ago

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Reply from radix solar

Hi Milton, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along your great feedback to Nate and make sure he knows what a great job he has done. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Gerald

Answered all my questions. Felt I could trust his answer.

11 months ago

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Reply from radix solar

Hi Gerald, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a great experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

May. 1st, 2023