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Pink Energy

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4.8

Overall Score

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LAST UPDATED: March 15th, 2023
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Pink Energy, formerly POWERHOME Solar, is out of business. 

Due to customer dissatisfaction resulting from faulty Generac solar equipment, Pink Energy has closed its doors permanently. 

Pink Energy is one of the fastest-growing solar companies in the United States. It is headquartered in Mooresville, North Carolina, and specializes in solar energy and roofing services. 

The company was founded in 2006 as Rescomm. In 2014, the company rebranded and became Pink Energy and Roofing. 

In 2020, Pink Energy was ranked number 255 on the Inc. 5000 list of fastest-growing private companies in America. Pink Energy also boasts that it was ranked seventh nationally among residential solar installers by Solar Power World — making it the number one residential solar company in the Southeast and Midwest. 

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The Good

  • Cost Information
  • $0 Down, 100% Financing
  • Energy-Saving Upgrades
  • Lengthy Warranties
  • No Subcontractors

Cost Information

Pink Energy doesn't provide any exact pricing information on its website. This is completely expected within the industry as the cost of each solar system will vary from property to property.

Pink Energy explains that solar panel prices depend on your current energy consumption, the direction your home faces, the amount of sunlight your roof receives, and more. 

However, we applaud Pink Energy for including all the components that will affect your solar system's final price.

The company states that you will be given an all-inclusive price for your system and the final price will be based on the following factors:

  • Installation Equipment — This includes solar panels, inverter(s), wiring, conduit, mounting racks, and mounting hardware
  • Custom Designed Solar System — Once you sign a contract, you will work with the Pink Energy team to start designing the system, filing permits, and getting set up for installation
  • Time and Date for Installation — On the agreed-upon date, a Pink Energy team will carefully inspect and install the solar panels, ensure they're functioning properly, and clean up afterward. 

For many homeowners, trying to figure out the total cost of their new solar system can be like pulling teeth. We appreciate Pink Energy's transparency and providing consumers with at least some general information on exactly what will affect the total cost. 

$0 Down, 100% Financing

Pink Energy offers $0 down, 100 percent financing to qualified homeowners. 

The website doesn't exactly say the qualifications, so you will need to contact the third-party lender directly for complete details. 

Additionally, the company occasionally runs promotions offering savings to customers. As of this profile update, Pink Energy offers a rebate for 12 months of free solar for new customers based on the system you choose, customer usage, and your monthly loan. The actual rebate value varies depending on the customer. 

Energy-Saving Upgrades

The company's most popular package includes a solar panel system with solar panels and backup battery power in case of a power outage. When you purchase this package, you also get the following energy-saving upgrades with your purchase:

  • LED lightbulbs
  • Showerheads
  • Blown insulation
  • Nest thermostat
  • Attic staircase cover
  • Attic baffles 
  • Hot water heater blanket
  • How water temperature card
  • Faucet aerators
  • Smart power strips

Lengthy Warranties

Pink Energy boasts that it has some of the highest-quality solar panels that come with superior reliability and performance. Because the company fully believes that its solar panels are superior, all panels come with a 30-year linear power performance guarantee and a 25-year product workmanship guarantee. 

Additionally, the panels that Pink Energy uses guarantee that your panels will operate at 80 percent of their original capacity after 30 years.

Pink Energy also offers a 12-year warranty on solar inverters (don't worry, you can purchase an additional 13 years of coverage to match your solar system's 25-year warranty). 

No Subcontractors

Pink Energy doesn't hire subcontractors. Instead, the company's team consists of fully licensed electricians, with unlimited general contractors license and unlimited electrical contractors license. 

Pink Energy is also a GAF Master Elite roofer. In addition, the company has multiple employees who have completed either OSHA 10 or OSHA 30 training, and the project engineer/design manager is NABCEP-certified.

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The Bad

  • No Option to Lease
  • Not Available Nationwide

No Option to Lease

Homeowners looking to get a solar lease or PPA for their new system will have to look elsewhere.

While a solar lease or PPA can be a great solution for many homeowners, Pink Energy has several reasons for not offering these financing solutions.

The first and foremost reason Pink Energy doesn't provide solar leases is that it believes that everyone should own their power. When leasing, a third party essentially owns your solar system.

While there are some positives to a lease (the fact that you can get a solar system for little or no money down, you avoid the responsibility of repairs and maintenance, etc.), there are also a few negatives — the main one being that you lose control of your roof.

As leasing companies aim to maximize their profit, you could end up with a lot more panels than you wanted, the panels will be placed where the company wants, and you have to worry about selling the lease to another person should you move before the lease is up.  

The second reason Pink Energy doesn't offer solar leases is, so you (the homeowner) get the maximum return on your investment. 

Not Available Nationwide

Pink Energy is only available in 15 of the 50 states. 

  • Georgia
  • Kansas
  • Missouri
  • Pennsylvania
  • Texas
  • Illinois
  • Kentucky
  • North Carolina
  • South Carolina
  • Virginia
  • Indiana
  • Michigan
  • Ohio
  • Tennessee
  • West Virginia

The company is still young and growing, so it may be available to residents of other states soon, but there is no timeframe for when service areas will expand. 

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The Bottom Line

If you've been thinking about renewable energy and reducing your carbon footprint, we recommend looking into a company like Pink Energy. The company specializes in solar systems and has even received a few awards praising its customer service and business model.

With this solar company, you only have two financing options to choose from (buy or loan), but the company gives a clear explanation of why that is.

In addition, we admire Pink Energy's transparency when it comes to pricing. Although the company doesn't give any exact pricing information (since every system will vary depending on the house, location, panel placement, and more), we appreciate the fact that Pink Energy goes into some detail about what will be included in the final cost — giving you an idea of what to expect. 

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Star Rating

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2.7

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83 Reviews

Review Breakdown

5 grade

28%

4 grade

10%

3 grade

10%

2 grade

5%

1 grade

48%

Sentiment Criteria

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Quality

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Review Source

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Cheryl Lloyd Winchester, VA

Mrs. April C is a true blessing! I loss power due to the snow storm, and the backup solar and battery systems didn't work. I spoke with several PWS agents who could not help me. And then I spoke with April C, she answered my questions and immediately scheduled a service appointment to address the issue. She also arranged to reimburse me for the loss of groceries due to the failure of the load management system.

2 years ago

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Reply from Pink Energy

Cheryl, thank you for sharing your experience with us. Indeed, it is our goal to always help customers, and we are very glad we could do that for you. Thank you.

Feb. 15th, 2022

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MrsP Moneta, VA

So far an excellent experience. Honest and smart sales personnel. Excellent installation team. Caring support personnel. System gets inspected by the county next week then turned on by us and Southside Electric. Will let you know how the last steps go. So far the rating is excellent. Can't wait to do our share to help Mother Earth and to see the electric bills go down.

2 years ago

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Reply from Pink Energy

Ha, love the Mother Earth reference! Yes, it's all of our jobs to take care of her. You're doing that by going solar. All of our best to you!

Feb. 15th, 2022

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Clydesdale 528 Warrenton, VA

I had to wait 2 weeks for repair service. But once rhe technicians arrived they diagnosed the problem and made the appropriate repair. The technicians went beyond that and replaced all the simular components with updated ones to obvert any future equipment failures.

2 years ago

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Reply from Pink Energy

Hello,
We appreciate your feedback and we happy our technicians were able to provide you with the best service possible. We are working on improving each area within our company to express the value of our customers. If you need any additional assistance, please let us know. Thank you!

Jan. 24th, 2022

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Pam Miller Charlottesville, VA

Installation was quick and the workers cleaned up afterwards. Had a problem with an error code on the number 2 battery. Called in and requested a call back. Got a return call within 15 minutes. Due to recent snow and ice we were unable to get to the box and so Tech support had Generac fix the issue remotely. I highly recommend this company.

2 years ago

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Reply from Pink Energy

Hello Pam,
We are so happy you have had a great experience with PowerHome Solar so far and that we were able to help you out so quickly. We love hearing that our customers are having the White Glove Experience!

Jan. 21st, 2022

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Clifton VanArtsdalen Shickshinny, PA

That five star rating is for today. It does not represent the total experience with power home. The representative I worked with today answered all my questions and is helping me. But I have experience a difference between verbal expectations an actual written expectations

2 years ago

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Reply from Pink Energy

Hello Clifton,

We truly appreciate your feedback regarding your recent and past experience! It is a pleasure to know that you are pleased with today's performance. We are working diligently on enhancing each area within our company to express the value of our customers. If you have any additional assistance that is needed please be sure to contact us!

Thank you!

Dec. 28th, 2021

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Charles Ghent Bristow, VA

Alison from the customer service department has been a big help and was very proactive in making sure we were kept in the loop with our recent issue. Really want to thank her for her diligence in making sure our service was complete.

2 years ago

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Reply from Pink Energy

Thanks for the review Charles! We're glad to hear about our team going the extra mile with our clients. That's what we're all about!

Nov. 23rd, 2021

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Dick Larkins Toronto, OH

When we have issues they do come back as many times as they have to til they get the issue solved. We don't like how the snow lays on the panels and we can't get up on roof where they are to get them cleaned off...wish they had some kind of heating unit to melt the snow...

2 years ago

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Reply from Pink Energy

Hello Dick,

We truly appreciate your feedback and understand your concerns regarding the snow being on the panels. Regarding the snow being on the panels, there is an option to purchase a snow rake. PowerHome does not sell this but can direct you in the right direction to purchase. If you have any additional questions or concerns, please feel free to contact us.

Thank you!

Nov. 23rd, 2021

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Zonda Lafayette, IN

They were punctual and courteous. Very professional and did an excellent job. They explained everything they were doing. Anything that wasn’t working initially, they were quick to send a skilled technician to correct it. Now everything works great.

2 years ago

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Reply from Pink Energy

Hello Zonda,
We are so happy to hear that you had a wonderful experience with our staff and Powerhome Solar and that you are happy with your systems performance! We pride ourselves on white glove service and I am happy to hear you received that.

Nov. 2nd, 2021

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Jewel Richardson Livonia, MI

They always respond quickly to any questions or problems we experience. We have been very happy with their services. We have had several outages since the panels were installed. It has been a relief to have the backup power.

2 years ago

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Reply from Pink Energy

Thanks for the review! Helping our customers own their power is our mission and we're glad to hear we've helped you do that!

Nov. 23rd, 2021

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Joseph Forman Saint Johns, MI

Very friendly and knowledgeable about product and what they were doing. Very clean and professional install. Cleaned up site as it was found.

2 years ago

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Reply from Pink Energy

Hello Joseph,

We are please to receive such wonderful feedback regarding your solar experience. It is an honor to know another valued customer is satisfied. If there ever comes a time when you will need additional assistance, please feel free to contact us. Thank you for taking time out of your schedule to share your review. We hope that you have a wonderful day, and best of luck with your solar system!

Thank you!

Nov. 10th, 2021

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Gerry Lawson Hillsdale, MI

You did a very good with the install of the system. All your employees are very polite and inform you how the system runs.

2 years ago

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Reply from Pink Energy

Hello Gerry,

We are extremely pleased to know that one of our valued customers are satisfied. At any time you find yourself needing additional assistance please feel free to reach out to your designated Concierge or our Customer Solutions department. We look forward to providing you with the best experiences and truly appreciate your feedback!

Thank you!

Oct. 27th, 2021

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Carol P Austin Maiden, NC

They arrived within the time window! They cleaned up before they left! They made sure it was in good working order!!

2 years ago

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Reply from Pink Energy

Hi Carol, thank you for sharing your experience with us about our crew! Glad to see that they provided you the white-glove service that we always aim to provide. All the best to you in going solar.

Feb. 15th, 2022

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Sam Parker Fayetteville, NC

This company is very responsive toward their customers. Great service provided by the technicians was a joy!!

2 years ago

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Reply from Pink Energy

Hi Sam, thank you for taking the time to write the review. We appreciate your business, and if you ever need us, please call 833-423-1132. Thank you.

Feb. 15th, 2022

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Dan Hoy Fredericktown, OH

The installation crew was the best. Before installation I would have preferred to work with an engineer.

2 years ago

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Reply from Pink Energy

Hello Dan,

We completely appreciate your feedback as our valued customer. Prior to installation, our design engineer should have communicated the drawings with you and received your approval. If you were in need of an electrical engineer that is not something we initially provide, however per your request we can absolutely schedule a phone call with one of our electrical engineers. We truly appreciate you choosing PHS as your solar provider and look forward to assisting you during this journey and experience. If you ever find yourself in need of additional assistance, please feel free to contact us.

Thank you!

Nov. 17th, 2021

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[email protected] Birchwood, TN

Tech’s we’re on time, got the repair done quickly and we’re very professional

2 years ago

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Reply from Pink Energy

Awesome to hear that our technicians delivered what was needed for you. Thanks for sharing!

Feb. 15th, 2022

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Heather Daniel Roanoke, VA

The installation crew was the best! Very polite and respectful and very hard working.

2 years ago

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Reply from Pink Energy

Hi Heather, awesome to hear you had a great experience with our crew. All the best in this new solar world of yours! BAM!

Feb. 15th, 2022

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Wayne Frye Woodstock, VA

So far they are taking care of all building permits an interface with the electric company

2 years ago

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Reply from Pink Energy

Hi Wayne, yes, doing that legwork is all part of our process here at POWERHOME SOLAR! Glad you find value in it. Best wishes to you!

Feb. 15th, 2022

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Wayne Jamieson Clarksville, TN

I have always had great service from the technicians whenever I have needed service on my system.

2 years ago

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Reply from Pink Energy

Hello Wayne,

We are honored to receive your feedback and pleased to hear our valued customers are enjoying their solar experience! If you ever find yourself in need of further assistance, please feel free to reach out to us. We wish you the best of luck on your solar journey!

Thank you!

Nov. 17th, 2021

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Cathy Price Franklin, IN

Generac and solar was what sold us. Their crew was very polite and did an impressive job.

2 years ago

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Reply from Pink Energy

Hello Cathy,

We are extremely pleased to receive your feedback. If there ever comes a time that you find yourself needing additional assistance please feel free to reach out to your concierge or our Customer Solutions department at 833-423-1132 option #3. We truly appreciate you being a valued customer and look forward to continuing on a positive route. Enjoy your day!

Thank you!

Nov. 8th, 2021

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Denise Farag Loveland, OH

Great people all around. Start to finish they answered all my questions. Awesome job

2 years ago

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Reply from Pink Energy

Hi Denise, thank you for taking the time to review us, we value our customers’ opinions and appreciate your feedback, enjoy your new system!

Jun. 29th, 2021

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William Taylor Mechanicsville, VA

Came and installed a broken part. System returned to working order.

2 years ago

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Reply from Pink Energy

Thank you for your review William, We appreciate the feedback from our customers. Powerhome Solar is proud to have more people going solar to own their power.

Dec. 7th, 2021

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Linda Kidd Tremont, IL

Curteous and knowledgeable people. Fast

2 years ago

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Reply from Pink Energy

Hello Linda,

Thank you so much for your feedback. We truly appreciate and honor that another valued customer is satisfied. If you ever find yourself in need of further assistance, please feel free to contact us.

Thank you!

Nov. 17th, 2021

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John Chapin

Very perfessional and polite and rather enjoyable

2 years ago

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Reply from Pink Energy

Hello John,

We are truly honored that you have not only chose us to be your solar providers, but in addition have enjoyed your experience. Your feedback is truly appreciated! If you ever find yourself in need of any assistance, please feel free to contact us at any time. We hope that you have a wonderful day, and wish you the best of luck with your solar system!

Thank you!

Nov. 10th, 2021