Pink Energy Logo

Pink Energy

star star star_half star_border star_border

4.8

Overall Score

error This company may not service all states.
See states serviced
LAST UPDATED: March 15th, 2023
Megaphone Icon

Pink Energy, formerly POWERHOME Solar, is out of business. 

Due to customer dissatisfaction resulting from faulty Generac solar equipment, Pink Energy has closed its doors permanently. 

Pink Energy is one of the fastest-growing solar companies in the United States. It is headquartered in Mooresville, North Carolina, and specializes in solar energy and roofing services. 

The company was founded in 2006 as Rescomm. In 2014, the company rebranded and became Pink Energy and Roofing. 

In 2020, Pink Energy was ranked number 255 on the Inc. 5000 list of fastest-growing private companies in America. Pink Energy also boasts that it was ranked seventh nationally among residential solar installers by Solar Power World — making it the number one residential solar company in the Southeast and Midwest. 

Top Ranked Companies

thumb_up

The Good

  • Cost Information
  • $0 Down, 100% Financing
  • Energy-Saving Upgrades
  • Lengthy Warranties
  • No Subcontractors

Cost Information

Pink Energy doesn't provide any exact pricing information on its website. This is completely expected within the industry as the cost of each solar system will vary from property to property.

Pink Energy explains that solar panel prices depend on your current energy consumption, the direction your home faces, the amount of sunlight your roof receives, and more. 

However, we applaud Pink Energy for including all the components that will affect your solar system's final price.

The company states that you will be given an all-inclusive price for your system and the final price will be based on the following factors:

  • Installation Equipment — This includes solar panels, inverter(s), wiring, conduit, mounting racks, and mounting hardware
  • Custom Designed Solar System — Once you sign a contract, you will work with the Pink Energy team to start designing the system, filing permits, and getting set up for installation
  • Time and Date for Installation — On the agreed-upon date, a Pink Energy team will carefully inspect and install the solar panels, ensure they're functioning properly, and clean up afterward. 

For many homeowners, trying to figure out the total cost of their new solar system can be like pulling teeth. We appreciate Pink Energy's transparency and providing consumers with at least some general information on exactly what will affect the total cost. 

$0 Down, 100% Financing

Pink Energy offers $0 down, 100 percent financing to qualified homeowners. 

The website doesn't exactly say the qualifications, so you will need to contact the third-party lender directly for complete details. 

Additionally, the company occasionally runs promotions offering savings to customers. As of this profile update, Pink Energy offers a rebate for 12 months of free solar for new customers based on the system you choose, customer usage, and your monthly loan. The actual rebate value varies depending on the customer. 

Energy-Saving Upgrades

The company's most popular package includes a solar panel system with solar panels and backup battery power in case of a power outage. When you purchase this package, you also get the following energy-saving upgrades with your purchase:

  • LED lightbulbs
  • Showerheads
  • Blown insulation
  • Nest thermostat
  • Attic staircase cover
  • Attic baffles 
  • Hot water heater blanket
  • How water temperature card
  • Faucet aerators
  • Smart power strips

Lengthy Warranties

Pink Energy boasts that it has some of the highest-quality solar panels that come with superior reliability and performance. Because the company fully believes that its solar panels are superior, all panels come with a 30-year linear power performance guarantee and a 25-year product workmanship guarantee. 

Additionally, the panels that Pink Energy uses guarantee that your panels will operate at 80 percent of their original capacity after 30 years.

Pink Energy also offers a 12-year warranty on solar inverters (don't worry, you can purchase an additional 13 years of coverage to match your solar system's 25-year warranty). 

No Subcontractors

Pink Energy doesn't hire subcontractors. Instead, the company's team consists of fully licensed electricians, with unlimited general contractors license and unlimited electrical contractors license. 

Pink Energy is also a GAF Master Elite roofer. In addition, the company has multiple employees who have completed either OSHA 10 or OSHA 30 training, and the project engineer/design manager is NABCEP-certified.

thumb_down

The Bad

  • No Option to Lease
  • Not Available Nationwide

No Option to Lease

Homeowners looking to get a solar lease or PPA for their new system will have to look elsewhere.

While a solar lease or PPA can be a great solution for many homeowners, Pink Energy has several reasons for not offering these financing solutions.

The first and foremost reason Pink Energy doesn't provide solar leases is that it believes that everyone should own their power. When leasing, a third party essentially owns your solar system.

While there are some positives to a lease (the fact that you can get a solar system for little or no money down, you avoid the responsibility of repairs and maintenance, etc.), there are also a few negatives — the main one being that you lose control of your roof.

As leasing companies aim to maximize their profit, you could end up with a lot more panels than you wanted, the panels will be placed where the company wants, and you have to worry about selling the lease to another person should you move before the lease is up.  

The second reason Pink Energy doesn't offer solar leases is, so you (the homeowner) get the maximum return on your investment. 

Not Available Nationwide

Pink Energy is only available in 15 of the 50 states. 

  • Georgia
  • Kansas
  • Missouri
  • Pennsylvania
  • Texas
  • Illinois
  • Kentucky
  • North Carolina
  • South Carolina
  • Virginia
  • Indiana
  • Michigan
  • Ohio
  • Tennessee
  • West Virginia

The company is still young and growing, so it may be available to residents of other states soon, but there is no timeframe for when service areas will expand. 

gavel

The Bottom Line

If you've been thinking about renewable energy and reducing your carbon footprint, we recommend looking into a company like Pink Energy. The company specializes in solar systems and has even received a few awards praising its customer service and business model.

With this solar company, you only have two financing options to choose from (buy or loan), but the company gives a clear explanation of why that is.

In addition, we admire Pink Energy's transparency when it comes to pricing. Although the company doesn't give any exact pricing information (since every system will vary depending on the house, location, panel placement, and more), we appreciate the fact that Pink Energy goes into some detail about what will be included in the final cost — giving you an idea of what to expect. 

View Best Solar Companies

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

2.7

star star star_half star_border star_border

83 Reviews

Review Breakdown

5 grade

28%

4 grade

10%

3 grade

10%

2 grade

5%

1 grade

48%

Sentiment Criteria

Value

star star star_border star_border star_border

Quality

star star star_half star_border star_border

Service

star star star_half star_border star_border

Trustworthiness

star star star_half star_border star_border
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Review Source

star star star star star_border

Andy Henderson Alexandria, IN

Great company and product, but the communication is extremely lacking. We signed up to get the unit in July 2021 and was told it would be installed before the end of the year. It wasn’t installed until the middle of January 2022. We went several weeks with no word and when we did get word it was through a text; so impersonal. The text read the same every time “we are finalizing your system and we will call to make arrangements for install in 2-3 weeks”. This happened 4 months straight. Those and his installation crew were awesome!! He explained how the system works and answered questions that he could. I hope going forward the company doesn’t just leave us in the dark, as far as the rebate and paperwork needed for taxes.

1 year ago

Pink Energy Logo

Reply from Pink Energy

Hello Andy, We do appreciate your feedback, as we do want to provide the best communication to our valued customers. We are working to better the process with of the preferred contact methods for our customers. Our representative will be reaching out to you to address any questions or concerns that you may have to better your experience here wit PowerHome Solar.

Jan. 25th, 2022

star star star star star_border

Jeff in MI Saginaw, MI

Overall, very satisfied with whole system. Everyone was a professional, and took their job very seriously. The project planning, and execution was not without glitches, but every issue got addressed quickly, and to my satisfaction. I am an engineer and have managed many projects myself, and I give these guys high marks for the coordination of the whole project, from beginning to end. Inspections went very well - it is clear the installation crew did a high-quality job. I agree with other reviews that these guys are not the lowest priced option, but I have always believed that you get what you pay for. I watched these guys like a hawk during installation, and they did very good work. I did catch one rather significant error, and they corrected it immediately. Bottom Line: we installed a 7.4 kW system and the system has been producing anywhere from 10 kWH to almost 40 kWH each day for the first month of full operation, with a peak generating capacity of 6.7 kW. I will be anxious to see the impact on the first full billing cycle, which will be next month’s bill. So far - very satisfied.

2 years ago

Pink Energy Logo

Reply from Pink Energy

Hello Jeff! We are extremely pleased to hear you are satisfied and any concern has been addressed. If there is any further assistance needed please feel free to reach out to our Customer Solutions Department to receive the additional assistance that you need. Customer Solutions: 833-423-1132 opt. 3 Thank You!

Oct. 27th, 2021

star star star star star_border

Timothy Foote Detroit, MI

We had 16 Solar Panels installed, in April 2019. So far, everything has worked well. Our electric bill has been about 1/4 what it used to be. We are perplexed, though, with the news of Power Home Solar (aka Pink Energy) has closed its doors. Questions about the 25/30 year Warranty and maintenance seem to be pertinent, at this time. Financing has worked smoothly, with only minor issues with Government Tax Credits. In fact, we hope to have our entire system paid off, in about a year and a half; well short of the projected 20 years.

1 year ago

star star star star star_border

Tammy Davis Willow Springs, NC

Over all it took to long to get my solar panels fix. It took four different crews to come out .last crew is the one that got everything right without a problem. I want to thank the young lady that made everything possible because she went above the call of her job to make sure everything went right and send the most awesome crew that respectful and so helping. Thank you Allison props

1 year ago Edited December 31, 2021

Pink Energy Logo

Reply from Pink Energy

Tammy, We are so happy to hear that you have had a great experience so far. Congratulations on going solar and please do not hesitate to let us know if you need anything in the future!

Dec. 3rd, 2021

check_circle

Review Source

star star star star star_border

Frank Cochran Kansas City, MO

They seem to be a very good company. The only issue I have had is that instead of them following up when they have had an issue that could not initially be resolved, I have had to call to get the follow up. Many times when they do "attempt" to call, my phone does not ring and suddenly I see a voice-mail pop up. Overall, I have been very satisfied with their service, quality of work, and their overall responsiveness when needing help with any issue surrounding the solar power installed at my home

2 years ago

Pink Energy Logo

Reply from Pink Energy

Hello Frank, Thank you so much for your feedback. We are completely apologetic for the delayed communication and are pleased to know that you are overall satisfied with your solar experience and system. However, to ensure that you receive the most reliable communication I want to provide you with our Customer Solutions number which is 833-423-1132 option #3. In addition, a representative will reach out to you to provide their contact information as well. Again, thank you so much for your feedback and we look forward to working with you. Thank you!

Nov. 8th, 2021

star star star star star_border

Reef Morse Westland, MI

Cost was a bit high but the installers were excellent. Got approval to turn on the unit in a week. Only difficulty was that the array was located under a big tree that had to be cut down. I bought a 4.3 kW array and have been getting 20-25 kWH on sunny days. I want to expand the system as I have an electric car. All in all a pleasant experience with few glitches.

2 years ago

Pink Energy Logo

Reply from Pink Energy

Hello Reef, We truly appreciate your feedback! If you are still interested in expanding your system please respond with the name that is listed on the account. Once confirmed, I will follow up with a phone to further assist you. We look forward to working with you! Thank You!

Oct. 27th, 2021

check_circle

Review Source

star star star star star_border

Philip McPherson TX

The replacement of my failed inverter went well. The technicians were well versed in what they needed to do. One challenge they had was the van they were given to use for the work did not have all the tools necessary to properly perform the task.

1 year ago

Pink Energy Logo

Reply from Pink Energy

Hello Philip, I am happy to hear that your site visit regarding your inverter replacement went well. A representative will be reaching out to you to retrieve more information regarding the challenges that the crew on site endured. We do appreciate your feedback.

Feb. 4th, 2022

star star star star star_border

Esther Hong Gainesville, VA

Overall good experience …only cons, process with inspection and repeat work order and another inspection… taking too long.

2 years ago

Pink Energy Logo

Reply from Pink Energy

Hello Esther, We truly appreciate your feedback regarding your solar experience. However, we do apologize for the delay regarding your inspection. After reviewing your account, I have verified that we are consistently working to get the discrepancies taken care of. If you need any further assistance, your Concierge should be more than happy to help. If you are in need of additional assistance, please contact our Customer Solutions department at 833-423-1132 option #3. We hope that you continue you enjoy the good experience of going solar with PowerHome. Thank You!

Nov. 29th, 2021