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New Star Solar is a solar company that's been in operation for more than five years. It began serving customers in South Carolina but has rapidly expanded to bring solar to Arizona, Colorado, Idaho, North Carolina, South Carolina, Texas, and Utah. New Star Solar is accredited by the Better Business Bureau with an A+ rating. It is also a member of the SEIA (Solar Energy Industries Association) and Solar Energy International. The company continually strives to teach the importance of going solar and gives customers the best deals in the industry to do so.

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The Good

  • Savings Guarantee
  • Low Interest Rates
  • 25-Year Linear Power Warranty

Savings Guarantee

New Star Solar guarantees all of its customers will save money on their electric bills. This is the general goal of all solar companies, however in some cases, the cost of installation, maintenance, financing plans, and other fees end up costing more than the saved energy bill value, and many solar companies do not disclose this. With New Star Solar, customers can relax by knowing the company guarantees electric bills will be lower when customers switch to solar.

Low Interest Rates

New Star Solar works with a variety of well-known lenders to help customers find an affordable way to pay for their solar panels. One unique promise New Star Solar makes is that its lenders will help customers find a low interest rate for a loan or other payment plan. This is important since the interest on loans or financing options for solar panels can be expensive and negatively impact the solar savings in the long run. With New Star Solar, customers don’t need to worry about high interest rates and can focus on enjoying the savings benefits of going solar. 

25-Year Linear Power Warranty

New Star Solar offers a linear power warranty for 25 years. A linear power warranty ensures that as solar panels age, they still produce energy up to a certain standard of excellence. If solar panels begin underperforming within the first 25 years, New Star Solar will correct the issue. This is especially helpful given the company’s equipment warranty is only 10 years, 15 years shorter than the standard of excellence in the industry. Customers can be assured that their solar panels will produce sufficient energy for at least 25 years.


The Bad

  • Negative Reviews

Negative Reviews

Some reviews about New Star Solar pointed out flaws in the communication between customers and the business. Most of these were resolved, however in some cases, lawsuits ensued and legal action was required.


The Bottom Line

New Star Solar has been in business for more than five years and has since been providing service to Arizona, Colorado, Idaho, North Carolina, South Carolina, Texas, and Utah. The company is a member of several solar associations and has an A+ rating on the Better Business Bureau.

The company provides customers with a wide variety of financing options, promising low interest rates on loans and a savings guarantee. The equipment is warranted for 10 years, and although that is slightly lower than the typical 25-year industry warranty, the company's 25-year linear power warranty makes up for it. This warranty ensures the energy produced by New Star Solar’s panels will produce a high standard of energy for a full quarter decade after installation. 

Some negative reviews pointed out a lack of communication with the company. Most issues were resolved, but some required legal action. Customers discussed the great, low price of their solar panels, but poor communication (in some cases) seems to be the tradeoff. 

Customers who live in Arizona, Colorado, Idaho, North Carolina, South Carolina, Texas, or Utah and are looking for affordable solar panels can consider New Star Solar a great option. For those who value communication above all else, it may be a better option to look for another company, although you won’t find as many price guarantees or great savings as you will with New Star Solar.

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