New Star Solar is a solar company that's been in operation for more than five years. It began serving customers in South Carolina but has rapidly expanded to bring solar to Arizona, Colorado, Idaho, North Carolina, South Carolina, Texas, and Utah. New Star Solar is accredited by the Better Business Bureau with an A+ rating. It is also a member of the SEIA (Solar Energy Industries Association) and Solar Energy International. The company continually strives to teach the importance of going solar and gives customers the best deals in the industry to do so.
New Star Solar guarantees all of its customers will save money on their electric bills. This is the general goal of all solar companies, however in some cases, the cost of installation, maintenance, financing plans, and other fees end up costing more than the saved energy bill value, and many solar companies do not disclose this. With New Star Solar, customers can relax by knowing the company guarantees electric bills will be lower when customers switch to solar.
New Star Solar works with a variety of well-known lenders to help customers find an affordable way to pay for their solar panels. One unique promise New Star Solar makes is that its lenders will help customers find a low interest rate for a loan or other payment plan. This is important since the interest on loans or financing options for solar panels can be expensive and negatively impact the solar savings in the long run. With New Star Solar, customers don’t need to worry about high interest rates and can focus on enjoying the savings benefits of going solar.
New Star Solar offers a linear power warranty for 25 years. A linear power warranty ensures that as solar panels age, they still produce energy up to a certain standard of excellence. If solar panels begin underperforming within the first 25 years, New Star Solar will correct the issue. This is especially helpful given the company’s equipment warranty is only 10 years, 15 years shorter than the standard of excellence in the industry. Customers can be assured that their solar panels will produce sufficient energy for at least 25 years.
Some reviews about New Star Solar pointed out flaws in the communication between customers and the business. Most of these were resolved, however in some cases, lawsuits ensued and legal action was required.