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New Star Solar Reviews

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Star Rating

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4 Reviews

Review Breakdown

5 grade

75%

4 grade

25%

3 grade

0%

2 grade

0%

1 grade

0%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Emily Comstock West Jordan, UT

Service was a disaster. Getting a direct prompt answer was like pulling teeth. The sales rep was very friendly and helpful but after signing up, we never got notice of power going out, never knew how long it took to set up the panels (took 3 days), was not sure when they were done installing because they left supplies and extra panels in my garage (took almost 2.5 weeks to get it removed). The power guy to install the box was nice and quick. After everything was supposed to be done the review revealed that they put the panels on the wrong side of the roof. Also didn't help that their bank pops up on my phone as spam call. Company did finally respond to me for help and was able to get our system on and the app sent. It does work well and the app is good.

3 years ago Edited January 10, 2024

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David Julius

1 I was a little impatience. We had a ton of rain that slowed up the project. 2 The people their are top notch and very friendly to work with. 3 I can't wait to see the new bill.

3 years ago Edited January 10, 2024

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Lance Youngberg Salt Lake City, UT

Attentive Service/Efficient installation

3 years ago

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Reply from New Star Solar

Thank you for the pleasure of being able to serve you Lance.

Dec. 8th, 2021

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David O Callister Tooele, UT

Professional and open to all my questions

3 years ago

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Reply from New Star Solar

Thank you for the pleasure of being able to serve you David.

Dec. 8th, 2021