New Star Solar
4.8
4.8
Author: Kaitlyn Short
New Star Solar is a solar company that's been in operation since 2015. It began serving customers in South Carolina but has rapidly expanded to bring solar to Arizona, Colorado, Idaho, North Carolina, South Carolina, Texas, and Utah.
The solar installer also a member of the SEIA (Solar Energy Industries Association) and Solar Energy International. The company continually strives to teach the importance of going solar and gives customers the best deals in the industry to do so.
Top Ranked Companies
The Good
- High-Quality Solar Products
- Savings Guarantee
- Low Interest Rates
- 25-Year Linear Power Warranty
- Broad Availability
High-Quality Solar Products
New Star Solar has partnered with some of the best equipment manufacturers in the solar industry, and supplies homeowners with premier solar energy systems. The company installs solar panels from LG, Canadian Solar, and Hyundai, along with solar inverter technology from SolarEdge. These products offer high energy efficiency levels and create systems that are built to last.
Savings Guarantee
New Star Solar guarantees all of its customers will save money on their electric bill. This is the general goal of all solar companies, however in some cases, the cost of installation, maintenance, financing plans, and other fees end up costing more than the saved energy bill value, and many solar companies do not disclose this. With New Star Solar, customers can relax by knowing the company guarantees electric bills will be lower when customers switch to solar.
Low Interest Rates
New Star Solar works with a variety of well-known lenders to help customers find an affordable way to pay for their solar panels. One unique promise New Star Solar makes is that its lenders will help customers find a low interest rate for a loan or other payment plan. This is important since the interest on loans or financing options for solar panels can be expensive and negatively impact the solar savings in the long run. With New Star Solar, customers don't need to worry about high interest rates and can focus on enjoying the savings benefits of going solar.
25-Year Linear Power Warranty
New Star Solar offers a linear power warranty for 25 years. A linear power warranty ensures that as solar panels age, they still produce energy up to a certain standard of excellence. If solar panels begin underperforming within the first 25 years, New Star Solar will correct the issue. Customers can be assured that their solar panels will produce sufficient energy for at least 25 years.
Broad Availability
New Star Solar currently installs residential solar technology across the following US states:
- Arizona
- Colorado
- Idaho
- North Carolina
- South Carolina
- Texas
- Utah
Considering this broad service area, homeowners are encouraged to read verified New Star Solar reviews in their area to see how this company compares to industry leaders.
The Bad
- Undisclosed Workmanship Warranty
- No NABCEP Certification
Undisclosed Workmanship Warranty
New Star Solar has not disclosed the terms of its workmanship or labor warranty, which covers the solar installation process and associated solar panel maintenance. Leading solar providers warranty their systems for up to 25 years or greater, essentially the lifetime of the system.
No NABCEP Certification
New Star Solar does not appear to be certified by the North American Board of Certified Energy Practitioners (NABCEP). The NABCEP is an industry-recognized organization responsible for leading solar power technician training programs. Solar providers with this designation mark themselves as true experts in solar installation best practices.
The lack of a certification, however, is no judgment against New Star Solar's quality of service; but the presence of one can make the difference to homeowners comparing multiple providers.
The Bottom Line
New Star Solar has been in business for more than five years and has since been providing service to Arizona, Colorado, Idaho, North Carolina, South Carolina, Texas, and Utah. The company is a member of several solar associations and installs solar products from some of the best in the business.
The company provides customers with a wide variety of financing options, promising low interest rates on loans and a savings guarantee. This warranty ensures the energy produced by New Star Solar's panels will produce a high standard of energy for a full quarter decade after installation.
Some negative reviews pointed out a lack of communication with the company. Most issues were resolved, but some required legal action. Customers discussed the great, low price of their solar panels, but poor communication (in some cases) seems to be the tradeoff.
Customers who live in Arizona, Colorado, Idaho, North Carolina, South Carolina, Texas, or Utah and are looking for affordable solar panels can consider New Star Solar a great option. For those who value communication above all else, it may be a better option to look for another company, although you won't find as many price guarantees or great savings as you will with New Star Solar.
