New York Power Solutions Reviews

I have been with New York Power Solutions for about 15 Months and wanted to see the system at work and check the response time from Customer Support. I must say that to date it’s very impressive. Matt D. my Sales Consultant is amazing in explaining the process and assisted me through the entire process. Very happy and impressed with everyone even his assistant Megan who is also a pleasure to deal with. Love my system and the ease of using the app is a BIG PLUS! Thank you Matt!

Professional and courteous service, they go out of the way to give you the best system

I had a great experience with New York Power Solutions. I received more than 5 quotes from different contractors and NY Power Solutions gave me the best price with no hassle. Installation of 26 panels was less than a full day. It has been less than a month since the system has been turned on but so far I am receiving more solar production than I expected. Service, professionalism and responsiveness have been excellent. Would recommend them to anyone looking to go solar.

I’m one of those people who researches a project to an excessive level and rarely write reviews. I interviewed a total of four solar companies that service eastern Long Island to include personally speaking with prior customers and visiting two of the four companies office/warehouse. In the end I went with New York Power Solutions and I am quite pleased with their work. Carlos was my sales representative and he was very helpful as well as patient with my never ending questions. At no time did he pressure me and he guided me through panel selection, permitting, electrical and the structural inspection process. LIPS preliminary inspection of my home was far more thorough than the other companies. The installation was performed by Adam and “Team 6” who did an amazing job. They showed up on schedule and left the work site clean upon completion and demonstrated to me that the system was up and performing properly. NYPS offered competitive pricing and also arranged an 18 month no payment loan for half the cost of the system which I can pay off when I receive my tax credit refund next year. Talie Cohen who works in the office was very helpful in coordinating with my town’s building department to get my system inspected and the utility company to get my solar system online and crediting my account with kilowatts produced. My system has been up and running for over three months without a problem and my electric bill was less than thirty dollars.

We were pretty efficient, with utility bills about $2600/year, but we knew we wanted to bring in solar to reduce electricity consumption. Dave Kowalsky from Power Solutions described their system with net metering back to the utility company instead of buying storage batteries. His plan called for a 4.3 kWh system that meet our electricity demand. David was very clear and patient, explaining the benefits, warrantees, rebates, financing and installation details. Power Solutions took care of all of the utility company and local building department filing and paperwork requirements. Installation occurred on the scheduled day and was completed in 4 hours (11 panels with inverters and transfer switch). There is about a 2 week delay between installation and turning the system on due to utility company and building department inspection requirements. But now, since June '24, with this heat wave and two heat-pumps driving four air conditioners, the solar output is exactly covering our electricity consumption. We are so pleased with all of this. Especially with the financing. With currently available federal, state and utility company rebates and tax incentives, our net outlay is under 50% of the cost of the system. We're highly pleased with the experience and the product. We feel we've done something good for ourselves and something good for the environment. Don & MaryJane Rockland Co, NY

Getting solar panels can be intimidating. David, Megan, Talie and Joe (CEO) at New York Power Solutions were incredibly helpful. They held my hand through the entire process (from feasibility --- to NYSERDA financing --- to permitting --- to final implementation). I'm glad I made the decision to go solar (for environmental reasons, and to save on energy costs). New York Power Solutions was a terrific partner to work with to get this done!!!

I searched for a company that was truthful and honest. It took me a few quotes from companies to get in touch with Joe G. He was hands down the best choice we could have have made. The level of caring, and understanding through the whole process was unmatched. The installation was flawless, and the savings are real. Go with Joe and Power solutions, you will not be disappointed .

My home was in need of a new roof and we explored many options and opted to go with solar panels. We found New York Power Solutions. They were super helpful from the start. They contracted out the roof and once the roof was completed they installed the solar panels. I have had zero issues, install went smoothly. We highly recommend this company for all your solar needs.

This is a legit company. There's a lot of nonsense in the world of solar as i found out with many quotes but these people are legit. Got a great deal for a new roof, gutters and panels. Not a lease deal, you own the system and you get a great incentive for the government at the moment. The only annoying part of this will be your township with the permits. Make sure you button everything up on your end. As far as speed of installation, these guys were lightning fast and it only 2 them 2 days to rip my roof and install a new one with gutters and panels. You also get an app with a live feed in how your system is working which is nice to actually see your return. My rep Henry was very responsive throughout this project and never kept me waiting for an honest answer. Use them with confidence.

I chose NYPS because they gave me the best value for my purchase. I was offered different purchasing options and was given a system that maximized production on the square footage I had available.

After speaking with several other company’s, going with Power solutions made the most sense. One company strictly wanted me to lease the equipment which after a lot of research is the worst thing to do! My main concern was not go have any panels on my front roof which could potentially decrease my curb appeal. After speaking with Steve M. and answering every question I could think of, the decision was a no-brainer!

Henry was fantastic to work with through the entire process from initial phone calls to closing out permits. He answered all calls, emails, and texts immediately. I always felt like I knew exactly what was happening in each step of the process. The install crew worked efficiently and got the job done in one day. I noticed of the 40 somewhat lag bolts to hold the racking system in place 2 of them missed a rafter by fraction of an inch. I called and a two man crew was at my house within 2 days and couldn’t be any better at explaining the fix and they even showed me the adjustment in the attic. Overall, LI Power has been a fantastic company to work with!

Very prompt, professional awesome crew. Wife didn’t like where panel was.They came and moved it N\C . Pretty installation.

Highly recommend for your solar choice!!! Justin and his team were amazing from day 1!!! Excellent communication and the install of the solar panels was perfect!! Truly a wonderful company to work with!

They found the right loan length and rate for us. Install was one day. Very clean install, no mess left behind. Solar inspection completed soon after. System up and running that week. The app for the system shows everything we need, easy to navigate app. Permit already closed. Excellent communication throughout. Would recommend this company over others, as we had 3 other estimates.

After shopping around with different solar companies we decided on New York Power Solutions. So glad we did. Steve and his crew were knowledgeable honest and very professional. Their price was the best and they walked us through the entire process with getting permits and rebates. They handled everything. I have had my solar for over 2 years and couldn’t be happier. I would highly recommend if you are thinking about solar to call New York Power Solutions

I was interested in Solar energy to defray some of the cost of my electric bill which runs particularly high since the installation of geothermal heating/cooling. I found New York Power Solutions through on-line resources and compared several vendors before choosing NY Power Solutions. The quality of the panels and inverters they use is quite high and I liked the warranty offered on both the hardware and the installation. After signing the contract, the actual installation process was extremely smooth. They took care of all the permits and necessary approvals needed from my local utility. They arranged all the inspections and sent a notary to my home to simplify signing the necessary documents. The installation crew were expert both for the roof installation and the electrical set up. Everything promised was delivered and done so in a timely way. The app that monitors my solar production is very intuitive and easy to use allowing me to track production, consumption and net import from the utility. Overall, a very straightforward process that was executed flawlessly. I would certainly recommend NY Power Solutions to anyone looking to install solar power.

Carlos and the team were amazing and answered all my questions. They were always quick to respond and called back to answer every little question I had. They took care of everything.

NY Power Solutions is exceptional! Their expertise, professionalism, and commitment to sustainability are unparalleled. From start to finish, their team ensured a seamless and efficient installation process. Highly recommended for anyone considering a switch to solar energy!

Did an amazing job from start to finish of the project. They were very detailed and provided a clear plan for how the job would save me significantly on my electric bill. I couldn’t be more satisfied with the overall experience. Henry did an amazing job!

The product itself works as the sales manager described, the installation team helped work through a solution to keep the visual impact of electric lines to a minimum, the project manager was flexible and flexible and everyone I interacted with was professional and knowledgeable!

Best experience from start to finish! It’s been 3 years since the install and I have not paid an electric bill since! Every question was answered for me during the process and to this day if I call with a question on anything I get a response right away! I currently have about 10 friends who have used them and every one is 100% satisfied

Happy that I did solar with Long Island Power Solutions. Joe was amazing in explaining the options and being very honest. All project went well, got updates about each step and company was keeping me informed about what's next. I like how the installation was done, all is running smoothly and already I'm producing more than consuming.

I heard about this company from a colleague and 100% enjoyed every part of the experience. They made it very easy for us and Matt was great. I also love my new electric (pseg) bill which is only like $20/month. It’s an absolute no-brainer and the app is also very rewarding.

I had the opportunity to have found a great company , they have outstanding product and are knowledgeable of what they offer to us the consumer. . They are professional in the work they did and very respectful . Since my solar panel system was installed about a year ago , haven’t had any issues .System is producing as promised. . From the sales representative to the installers everything was flawless , can not be happier - An excellent job.

I was super skeptical at first, dealt with many sales calls when I became interested in solar. So by the time I spoke with Rich H, I pretty much knew what to ask and what we wanted in panels. Rich was a straight shooter which we appreciated. He walked us through every single question we had and was super patient! On top of that NYPowers Solutions is local which means any issues if any would be addressed in a timely manner, the team who installed was pretty big and to our surprise left not even one piece behind. There was no trace that they even installed anything. They did such an amazing job. Our project manager Cindy was on top of everything from A-Z. She handled everything from permits, to setting up inspections, and closing the permits. This was VERY helpful because she is an expert in what needed to be done for a successful install. By the end of installation and app set up, Joe did an amazing job walking me through the app. Everyone was a pleasure to deal with. We had a complete installation in July. We haven't paid one cent to Central Hudson with the exception of the connection fee. I am so thankful we made the switch. If you're skeptical the way I was, don't hesitate. Call and ask for Rich! You won't regret it.

I wish there were more stars than just five -- I cannot recommend New York Power Solutions enough for anyone who wants solar panels -- even for those just considering it. One day when changing the air filters in my home, I noticed that they were very, very dark. Since I change them frequently, this was unusual. When I had my boiler looked at, it turns out that it was backing up with soot and, though I couldn't see it, this soot was slowly making its way into my house. Since I didn't want my kids breathing in that crap anymore, I decided it was time to at least entertain starting a transition to cleaner energy like solar. I met with Rich H and he carefully and thoughtfully stepped me through the whole process of having a solar panel system installed, including tax credits, the breakeven price of electricity, whether or not we should get battery backup, financing, the permitting process -- everything. There were no high pressure sales tactics -- after all, between the NYSERDA rebate, sales tax exemption, and federal and state tax credits, a solar panel system has never been more affordable. Nonetheless, I never felt pressured to buy. After I worked through the math myself and agreed to move forward, they did a site inspection to make sure that my roof was suitable and provided a more detailed estimate of how much energy my system would produce. They will not proceed with the install unless they think your roof can handle it. After that, our project manager Cindy walked me through what was required and the entire process from drawing up the blueprints to the final QA appointment. I had many, many (many, many) follow up emails which she patiently and promptly answered. I researched the panels, the microinverters, the rail system -- everything that they install is warrantied and top-of-the-line. No compromises in quality here. They even include critter guard (an essential for anyone getting panels) at no extra cost. Installation was quick and efficient -- they installed the best equipment and did it all in less than a day. After install, I had a quality assurance appointment, where I was walked through my system, the app to monitor it, and any questions that I had. The entire team was great and the process was streamlined. NY Power Solutions took care of everything - from the blueprints to permits, to installation, inspections, etc. I can't emphasize how important it is on a big project like this to have someone who is local and understands the process of permitting and dealing with large bureaucratic local governments -- especially in New York. You want a company that is large enough to be around to stand behind their warranty in 20 years, but also small enough that they know how to get things done in your specific neighborhood. New York Power Solutions has knowledge of how to get things done in local municipalities that large national carriers just can't match and their prices are competitive, as well. All material and labor is warrantied for the life of the system. I would highly recommend New York Power Solutions to anyone considering going solar. Their courteous and knowledgeable staff made a large and complex process easy as pie. No muss, no fuss -- and no more paying for my electricity! Thank you New York Power Solutions!

NY Power Solution was and has been fantastic throughout the ENTIRE process, from system design, permitting, installation, and service after the sale. Any issues were dealt with rapidly and met with kindness and professionalism. Shortly after installation, a micro inverter malfunctioned. We got a phone call before we even noticed am issue. The team scheduled the replacement and took care of it, and no one had to be home for the repair. Power output estimates were extremely accurate. We haven't had an electric bill in almost a year! Trust only the best, NY POWER SOLUTIONS!! Yes, I am a customer and I hope this will be verified. Jason Knapp

If you’re looking to do solar panels, I highly recommend NY Power Solutions. Their team is very thorough from the design phase, getting the paperwork ready for filing and following through the permit phase. The contractors are very knowledgeable and completed the project with no issues. They even came back the next day to double check things because they received an error message on their computers. Everything works fantastic, we had it installed during the tail end of winter so it took about a month or two before we started see energy being stored. Now, we’re at our 6 month and we’re storing a ton of energy. They have a team that walks you through the app on your phone to monitor everything. What I really thought was great in the field is that the contractors put a wire cage around the panels to prevent birds, squirrels or any kind of animal that can get on the roof and could potentially eat the wiring. So many panels companies don’t do that step and it’s very risky.

DO YOUR RESEARCH! I sat down with 5 different Solar Panel Companies before I purchased. Joe Strzelecki from Long Island Power Solutions came to my house and sat with me and went over step by step what I could expect and answered all my questions. But to be honest... after Joe finished up his meeting with me.... there were very few questions I had. All the companies go over the same things and say the same things but where Joe shined was that he gave me the pro's and con's of materials used, installation methods, production numbers, accountability, buy vs lease, etc. So based on Joe's perfromance I decided to go with LI Power Solutions. But it did not just end on a great sales presentation! Once the work began... LI Power Solutions shined even more. They took control and handled everything from scheduling roofer to setting up inspections to the installation. Their support staff in the office was fantastic in keeping me fully updated. The project was was done with no disturbance to my home and nothing more needed on my end. When the job was done... it was done. No loose end for me to take care of. The materials and mehod of installation used was exactly what was promised by Joe. The production numbers Joe presented to me that I could expect from my installation and the savings was spot on. 3 years later my panels are still producing perfectly and my electric bill from PSEG ranges between $12 -$15 per month. Yep that is right... 3 years... $12/$15 per month. It is a no brainer!!! I literally brag to all my friends when ever I get the chance. And to top it off even more... a couple of months ago I had a simple question. I reached out to Joe thinking "I'll probably have to call the main office"... Joe answered me back THAT DAY... three years later! I can say with confidence that if you go with another company you will not get the same level of service, quality materials, installation or dedication to customer satisfaction. Skepticle??? Call Joe... make sure you get Joe Strzelecki! Invite him to take a look at your house. If after meeting with him you are still unsure, I have personally told Joe I would talk to anyone unsure to tell them my experience and show them my installation at my house. That is how happy I am with the work LI Power Solutions provided and the dedication of Joe S. Best Home Improvement Investment I ever made to my house!

Great process from start to finish. Everyone was so professional and communicated well through the entire solar project. I am very satisfied with the job!

Clear explanations of what we could expect as far as the costs and installation were the deciding factor for us in choosing a solar company. We were very satisfied with the neat and professional work.

The whole process, from quote to installation, was incredibly smooth. Everyone I dealt with was kind and professional. Compared to similar providers prices were very competitive

I am pleased to share my positive experience with Power Solutions. Their professionalism and clear communication throughout the process were commendable. Everything was transparent, and they delivered on their promises. The immediate response from their customer service added to the overall satisfaction of the service.

NYPS delivered the system as promised on time for a competitive price. The entire process from sales pitch to operational was an exceptional experience. All of my questions (and I had many) were answered and proved to be factual. Highly recommend!

When I was looking to go solar these guys did an amazing job explaining everything. I spent many hours over several phone calls and they were easy to reach and answered my questions. On install day they were professional, neat, and the system works great.

Everything they said would happen, happened. They were in control of the process from start to finish, very little leg work required from me. Two years in, I mistakenly thought i had a problem with a panel. I messaged my salesman Rich. Within an hour a technician called me and explained that I had nothing to worry about, everything was functioning as normal. Everyone I've spoken to from the company has taken the time to ensure I completely understood what was happening and why it was happening. I couldn't have asked for better service.

Very professional from start to finish. Our rep was Justin R and he did a great job of giving us various options on how to proceed. Justin, along with the Power Solutions team in the office, helped us with the application process and kept us abreast of the progress. The installation was fast and professional and we're very happy with our new solar system and the independence it gives us from our monthly electric bills.

We had a great experience getting solar panels installed with New York Power Solutions. We dealt with responsive and responsible people at all times. We are saving money every day. I highly recommend the company. It took about seven months between contract signing and installation (this disclosure is not possible below). I believe the time frame eas related to my town, the utility, and volume/demand at the company.

Clear plan for design and installation. Professional conduct of all installers, designer, sales. Very smooth process!! The savings are tremendous!!

A good sales process which was not pushy at all - and a very thorough preparation (including permits) performed by the company ahead of installation. The installation was smooth and the system has performed as promised. Service after the sale has also been outstanding.

Overall happy going with LI power solutions. It’s been almost an year and we are very satisfied with the panels and services the company offered Ken was very helpful in explaining and reviewing our concerns and worked with our requirements.

NYP Solutions are professionals in their industry. The team did a flawless job for my project and support throughout was top notch. They continue to be topic experts and would highly recommend them for your Solar project.