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Meraki Solar

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6.0

Overall Score

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LAST UPDATED: May 17th, 2023

Meraki Solar provides comprehensive solar services to residential property owners in several states across the country. Since 2017, Meraki Solar has worked to provide clients with custom solar systems specifically designed to the property and the overall energy needs. Rather than involve multiple moving pieces, Meraki Solar will assist clients throughout the entire solar process.

The professionals at Meraki Solar will provide a free initial consultation to each property owner interested in having a solar system installed. Following this consultation, the Meraki Solar design team gets to work quickly identifying potential equipment options and mocking up what the system would look like aesthetically speaking. Once all parties come to an agreement on a design, the installation process moves forward and the actual system is installed. Finally, Meraki Solar will ensure that the system is successfully activated and clients are ready to utilize clean, renewable energy. 

Since its founding, Meraki Solar has quickly expanded its operations, allowing more residential property owners the ability to be energy independent. Prospective customers can request a free quote any time and get the solar process started. 

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The Good

  • Compare and Contrast Shopping Service
  • Broad Service Area
  • Payment Structure
  • Start to Finish Involvement

Compare and Contrast Shopping Service

The most unique service that Meraki Solar provides to its clients is the compare and contrast shopping service. Most solar companies will simply inform clients of what equipment can be installed or what equipment is accessible. Meraki Solar takes it a step further by shopping around on behalf of its clients.

After the initial home evaluation, a Meraki Solar professional will design the best solution for the home. After preparing, designing, and ultimately presenting the solar options, the Meraki Solar professional will go over these solutions with the client and compare and contrast the possibilities. This process ideally saves money and provides a completely customized experience that not all solar companies can provide. 

Broad Service Area

One of the most impressive aspects of the Meraki Solar operation is the fact that the company has rapidly expanded, servicing seven states with plans to reach even more. This is particularly impressive as Meraki Solar manages every aspect of the solar process for each client.

By offering services in multiple states, Meraki Solar is able to reach more prospective solar clients looking to become energy independent. To date, Meraki Solar offers services in the following states:

  • California — Laguna Beach
  • Florida — Clearwater, Destin, Ft. Lauderdale, Melbourne, Rockets, Orlando 300’s, Orlando Elit, Orlando Magic, Panama City, Pensacola, Tallahassee, Treasure Coast, and Empire
  • Texas — Brownsville, El Paso East, El Paso Elite, El Paso Strong, El Paso West, Horizon Strong, Rio Grande, and Valley
  • Colorado — Colorado Springs, Denver East and West
  • New Mexico — Albuquerque East and West, Santa Fe, Las Cruces East and West, Roswell, and Rio Rancho Ease and West
  • Utah — Provo
  • Arizona — Phoenix

Most solar installation companies only service one state or a select few of the more populated cities within a state. Meraki Solar has expanded to service multiple states and cities. 

Payment Structure

Most clients cannot pay for a solar system upfront and outright as the national average cost to have a solar system installed on a residential property ranges from $15,000 to $25,000. To combat this expense, many solar companies will offer some type of financing. Most commonly, solar installation companies will partner with a local credit union or bank to offer solar loans to clients.

Meraki Solar offers financing independent of these third-party sources. Clients will not have to put any money down initially for install. Clients will then pay for solar power by the month, just like a utility bill, but at a reduced flat rate. Over time, the panels themselves will be paid off and then the client owns them outright. 

Start to Finish Involvement

Typically, when a solar company expands into multiple states or covers a region of the country, there is some sort of outsourced work involved. Whether the installation process is outsourced to a local contractor or the sales process is handled by an entirely different company, that seems to be the most commonly seen makeup of expanded solar operations.

Meraki Solar has managed to keep all oversight and operations in-house, meaning the team handles all solar services from start to finish. There will not be middle man or outsourced work when clients decide to go with Meraki. 

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The Bad

  • No Solar Lease or PPA Options
  • Undisclosed Workmanship Warranty

No Solar Lease or PPA Options

Meraki Solar only provides customers with two financing options: direct purchase and solar loan. While both options grant homeowners to fantastic federal tax credit incentives, direct purchase can require tens of thousands of dollars upfront, while the solar loan can require even more money over time.

Solar lease and power purchase agreement (PPA) options are incredibly cost effective in that they place the financial burden of installation and maintenance on the company; the customer meanwhile only pays a flat monthly rate for either the system or the solar power — and often at a lower rate than the electric bill.

Undisclosed Workmanship Warranty

Although Meraki Solar provides customers with robust product warranties through their manufacturing partners, the solar company has not disclosed the terms of its own workmanship warranty, which provides additional protection for the system against installation errors and necessary maintenance. Leading solar panel installation companies provide workmanship or labor warranties of up to 25 years — the lifespan of the system.

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The Bottom Line

Meraki Solar provides a complete solar service to clients all across the country. With the company’s professional compare and contrast shopping service, clients can pick and choose equipment before it is drafted up or installed. Despite only having been in operation since 2017, Meraki Solar has found a way to expand into seven states and is looking to continue that trend.

To combat potential financial constraints, Meraki Solar offers a $0 down plan for anyone wanting to install solar sooner rather than laters. Lastly, Meraki Solar does not outsource any of their work. The company manages the entire solar process from start to finish. 

Even though Meraki Solar has been able to quickly expand, there are potential concerns prospective customers should be aware of. For starters, Meraki Solar does not have equipment partnerships and instead shops around for equipment. There is no way to disclose the equipment used because each case may be different. Also, Meraki Solar only does residential solar systems, so any other solar project will need to look elsewhere for services.

Considering all of the contributing factors, clients looking to use Meraki Solar should do thorough research and seek out experiences by former or current clients. There are some concerns mentioned, but there are also some proprietary services that can save clients money and allow for a better customized system.

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Star Rating

3.4

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133 Reviews

Review Breakdown

5 grade

37%

4 grade

15%

3 grade

17%

2 grade

11%

1 grade

20%

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Tracy

Every time I emailed or called, I received an immediate response within 24 hours of when they answered my question or my concern. They got their on time to install it and explained how they work, and what it meant. They accidentally damaged some of the brick In the installation, but they also sent someone to repair it within in a very timely manner.

7 months ago

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Reply from Meraki Solar

We’re extremely grateful for your business and we appreciate you taking the time to share your feedback with us, Tracy!

Feb. 21st, 2023

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Dirk

They were very communicative and they made the whole process as simple as it can be. Overall it was pretty straight forward. We had some delays due to having to get a roof. That's one thing which was disappointing, we didn't find out we had to get a roof until they actually came to install, even though it was inspected before. So that delayed the project by several months, but once the installation of the solar panels themselves was done, everything went very smoothly with no issues.

7 months ago

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Reply from Meraki Solar

Thank you so much for your kind words, Dirk. We appreciate you taking the time to share your experience with us. Welcome to the Meraki Solar family!

Feb. 20th, 2023

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Jeff

It was pretty quick and pretty efficient. They even worked in the rain, which kind of surprised me. They were able to pull it off in one day. They were very efficient, very respectful of our space. I was surprised how how quickly the turn around was. I had a contract with another company and they were gonna overcharge me. Customer support was very good about getting in touch with them and canceling that contract so I didn't have to. They were always pretty prompt with responding to me. Usually within 24 hour period or so I'd get a response back either a phone call or a text or an e-mail. There was one issue, It was very minor and it was corrected very quickly.

9 months ago

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Reply from Meraki Solar

Thank you so much for your kind words, Jeff! We appreciate you taking the time to share your experience with us.

Dec. 14th, 2022

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G

They walked me through the process of what would happen from start to finish, and gave me timelines on when I could expect equipment to be installed. I felt like I was being engaged throughout the entire process and I appreciated that. I haven't had any issues with the equipment as far as the installation, the setup, or the utilization of the equipment. For the instllation, they were in, they did their business, and they were out. They informed me what they were going to do, how they were going to do it, and how much time it would take. So it just seemed seamless to me. I honestly think that anyone who is not satisfied with the electric company they're currently using, if they feel like they're being overcharged for the service and getting very little in, I would recommend that they go with solar. And I would recommend, if this company is available in their area, that they would choose this solar company because they provide outstanding service. I'm glad I chose them.

10 months ago

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Reply from Meraki Solar

Thanks for the awesome review, G! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Nov. 28th, 2022

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Ronald

We actually had two separate installations. The second installation we had, the panels were even newer, so they were larger and more efficient. So we gotten even more electricity generation capability out of it. It was quite smooth. They showed up first thing in the morning, got up on the roof and had everything completely installed, attached, wired and set up in a day. We just had to wait for the electricity company to come out and inspect. It was actually a lot less noisy than we thought it was going to be. Everyone we talked to was very responsive, and very helpful. We got quick answers to the questions we had and the guys that did the installation and got all the permits and everything were absolutely fantastic.

10 months ago

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Reply from Meraki Solar

Thank you for your review and feedback! We are happy to hear you had a positive experience with our crews. If you have any additional questions or if there are concerns, please feel free to reach out!

Nov. 28th, 2022

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William

The installation went very smoothly, they were in and out in less than three hours from start to finish. They came on time and the salesperson followed up and made sure I had everything. I was positively impressed with how rapidly all the paperwork and approvals and everything went through the system. They had a trailer, they had all the equipment so they just jumped right on the roof and they were busy out there. I was home during the whole installation and everything just went smoothly. Everything looks very professional. There were no issues on starting the system up, no issues with the county inspections. By and large everything went very well.

10 months ago

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Reply from Meraki Solar

Thank you, William, for your review and feedback! We are happy to hear you had a positive experience with Meraki and appreciate your sharing. If you have any questions or concerns, please feel free to reach out!

Nov. 28th, 2022

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Charles

It has reduced my light bill and it seems to be working pretty fine for me right now. After the work was done there was some repair work that need to be done. I had to call several times to get the people over here. Install was timely, neat and clean. They had good manners and were very professional. I'm still satisfied with the work.

7 months ago

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Reply from Meraki Solar

Thanks for the awesome review, Charles! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Feb. 20th, 2023

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Michael

They're very professional, they're very timely. They worked with me because I had some delays. The only problem I have is the software for the solar array, they've not assisted me in a lot of training on it and understanding the things I can do with it. Other than that, they did an excellent job of the install.

7 months ago

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Reply from Meraki Solar

Thank you so much for your kind words, Michael! We appreciate you taking the time to share your experience with us. We will provide this feedback to the correct teams.

Feb. 15th, 2023

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Robert

Every time I talk to them, they answer my questions and they seem to be right. It seems to be working very good. It's it's easy to understand, with the app, what's being produced and what's being used. They came out and they installed them in one day, but they had a problem with one of the panels which they came back and replaced the panel and they cleaned up well. It looks nice. They were nice and friendly.

9 months ago

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Reply from Meraki Solar

Thank you so much for your kind words, Robert! We appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you!

Dec. 14th, 2022

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Hunter Panama City, FL

I think they found me a good loan for the equipment and the labor and everything. I haven't had any bill other than the minimum so I would assume they're working really great as far as I know. The install all went pretty smooth and in one day and I haven't had any issues as far as leaks or anything like that yet. The install was pretty fast, and the install crew was polite and professional.

9 months ago

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Reply from Meraki Solar

Thank you so much for your kind words, Hunter! We're glad that our install crew could provide you with such expert care and we appreciate you taking the time to share your experience with us.

Dec. 14th, 2022

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Anonymous

Meraki solar, the agent, came out, explained everything to me, made me feel comfortable with the decision, and the financing was a breeze. It has been a very positive. I only had one issue and they made sure that the issue was resolved within three days. And then they even checked back to make sure everything was still okay. The installation process was so fast, if you blinked, you missed it. They came in. Got up on the roof. The team knew exactly what they were doing. I thought it was going to take all day. They got 40 panels installed before lunch.

10 months ago

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Reply from Meraki Solar

Thank you so much for your kind words! We appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you!

Nov. 28th, 2022

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Malinda

It went pretty smoothly, no problems. They worked with me throughout the process, they kept in contact with me if I had any questions. They're always available to answer They work with me throughout the project.

7 months ago

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Reply from Meraki Solar

Thank you so much for your kind words, Malinda. We appreciate you taking the time to share your experience with us. Welcome to the Meraki Solar family!

Feb. 15th, 2023

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James

When I need something I always gotta get an immediate response. It was done in a timely fashion. When I needed assistance there was always someone there. There was some wired stuff with the tax credit, but other than that it was good. My electric bill will stay low while everyone else's increases, so I'm happy about that.

9 months ago

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Reply from Meraki Solar

Thank you so much for your kind words, James. We really appreciate you taking the time out to share your experience with us. Welcome to the solar family!

Dec. 14th, 2022

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Kenneth

Very smoothly, they were quick about it. There was only one day they had a delay and that was due to weather. They were always there and they've done a great job putting them in the solar panels very quickly. Very professional.

9 months ago

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Reply from Meraki Solar

We’re extremely grateful for your business and we appreciate you taking the time to share your feedback with us!

Dec. 14th, 2022

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Ray

It was wonderful. The people that came out and did the cleaning of our ducts and checking everything out and putting in the smart thermostat and the people that put in the Solar panels, they were great. They could have explained the tax credit better.

9 months ago

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Reply from Meraki Solar

Thank you so much for your kind words, Ray! We appreciate you taking the time to share your experience with us and we truly value your feedback.

Dec. 14th, 2022

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Vicente

The panels have done what they're supposed to do. They could have had better communication with the installers. Their customer service is good. When we had an issue they sent someone out to fix it. I could always get a hold of Crystal.

9 months ago

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Reply from Meraki Solar

Thank you, Vicente, for your review and feedback! We are happy to hear you had a positive experience with Crystal and appreciate your sharing. If you have any questions or concerns, please feel free to reach out!

Dec. 14th, 2022

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Sarel

They are awesome, terrific people and they were there the whole time. We needed them. We've had no problems with any of the equipment. It went quick and easy. Anything we need help with. They were there immediately, and they fixed it immediately.

9 months ago

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Reply from Meraki Solar

Thank you for your review and feedback! We are happy to hear you had a positive experience with our teams. If you have any additional questions or if there are concerns, please feel free to reach out!

Dec. 14th, 2022

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Diane

So far it appears everything is first class. I can't imagine there being an any smoother transition. Everything is extremely regimented every step of the way. Extremely smooth. It was very organized in the way everything was planned out and executed.

9 months ago

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Reply from Meraki Solar

Thanks for the awesome review, Diane! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Dec. 14th, 2022

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Debra Coker Milton, FL

The panels have helped me significantly lower my power bill. Also, when the workers who installed the system were here, they were always polite, did their work, didn't dally, and were gone with a handshake. I am VERY pleased with the system, and I can sell the loan with the house if I ever sell.

10 months ago

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Reply from Meraki Solar

Thanks for the awesome review, Debra! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Nov. 28th, 2022

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Christopher

It worked great and never had any power outages the whole time that I was using it other than a couple flickers when power went out in the area. They were quick to get it done and kept me updated the whole time. We spoke to one of the guys and he was very friendly.

10 months ago

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Reply from Meraki Solar

Thanks for the awesome review, Christopher! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Nov. 28th, 2022

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Janice

They seem to have it under control. They do a good job, they do it quickly. And they've always been friendly. I've never had any problems with it and I've had it for a couple of years. If I need them, they'll come out. They don't give you a hard time and they were very professional.

10 months ago

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Reply from Meraki Solar

Thank you so much for your kind words, Janice. We really appreciate you taking the time out to share your experience with us.

Nov. 28th, 2022

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Stephen

I could still call in to this very day and they'll reach out to me and take a look and see what is going on. Great customer service. They ended up getting everything put in properly and clean, nice and neat after a couple visits.

10 months ago

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Reply from Meraki Solar

Thank you for your review, Stephen! We’re glad that you had a positive experience with Meraki!

Nov. 28th, 2022

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Randal

They did everything right and it's working good. They came and looked it over, drew it out and then installed them. It just took longer to have them turned on because of the electricity. They've been very helpful in the whole process.

10 months ago

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Reply from Meraki Solar

Thanks for the awesome review, Randal! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Nov. 28th, 2022

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Joe

They were pretty punctual, they were pretty alert, they talked to me, explained everything as they went. I think they did a good job just keeping me informed.

7 months ago

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Reply from Meraki Solar

Thanks for the awesome review, Joe! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Feb. 15th, 2023

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Steve Sofge Miccosukee Cpo, FL

Am impressed with sales person William H on his informative sales brief and follow ups. I was also impress with the work crew that installed the system.

8 months ago

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Reply from Meraki Solar

Thank you for your review, Steve! We’re glad that you had a positive experience with Meraki!

Jan. 6th, 2023

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Donald Snell Port Saint Lucie, FL

The communication, execution of work and speed of getting the project completed is top notch. As I have had other services done with other businesses that have been far below Meraki Solar standards.

10 months ago

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Reply from Meraki Solar

Thank you so much for your kind words, Donald! We appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you!

Nov. 28th, 2022

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Ewerton

Overall it was okay, but there was some misinformation. An inspector came and the first time didn't approve it, so they came by real fast and fixed everythingthey way they were supposed to.

10 months ago

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Reply from Meraki Solar

Thank you for your review and feedback! We are happy to hear you had a positive experience with Meraki. If you have any additional questions or if there are concerns, please feel free to reach out!

Nov. 28th, 2022

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Anonymous

I didn't really have to do anything for installation. I just opened the door for them and said hello, and showed them the roof and that was it. They kept me in communication for everything and they did a really good job.

10 months ago

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Reply from Meraki Solar

Thank you for your review! We’re glad that you had a positive experience with Meraki!

Nov. 28th, 2022

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Shantel

They're accessible. It was quick and easy, no problems. They cleaned up everything and put stuff back how they were. It looks good.

7 months ago

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Reply from Meraki Solar

Thank you for your review, Shantel! We’re glad that you had a positive experience with Meraki!

Feb. 20th, 2023

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Stutson

Anytime I've had an issue or question, I could talk to them personally instead of getting machines or recordings, so it kind of made a big difference. It was very fast.

9 months ago

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Reply from Meraki Solar

Thanks for the awesome review, Stutson! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Dec. 14th, 2022

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Allen

I'm satisfied with this installers, they did a real good job. Everybody that I've talked to knew what was going on instead of having asked somebody else.

9 months ago

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Reply from Meraki Solar

Thank you for your review and feedback! We are happy to hear you had a positive experience with our install team. If you have any additional questions or if there are concerns, please feel free to reach out!

Dec. 14th, 2022

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Ronaldo

Crystal responded back and did whatever we needed. Install of the solar panels was pretty quick. I had the materials come one day and installed the next.

10 months ago

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Reply from Meraki Solar

Thank you so much for your kind words, Ronaldo! We're glad that Crystal could provide you with such expert care and we appreciate you taking the time to share your experience with us.

Nov. 28th, 2022

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Walter

It's been a very, very successful endeavor. It is unobtrusive. It was well placed, it was well thought out.

7 months ago

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Reply from Meraki Solar

Thank you for your review, Walter! We’re glad that you had a positive experience with Meraki!

Feb. 20th, 2023

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Chris

The installation process went very smooth and very quickly. I'd suggest instruction on how to use the app.

7 months ago

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Reply from Meraki Solar

Thank you for your review, Chris! We'll forward your feedback to the appropriate teams.

Feb. 15th, 2023

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Iva J Peterson Panama City Beach, FL

They were very thorough in their explanations and prompt in their service, always on time extremely polite and professional.

9 months ago

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Reply from Meraki Solar

Thank you for your review, Iva! We’re glad that you had a positive experience with Meraki!

Dec. 28th, 2022

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Diane Dodge Pensacola, FL

I have had absolutely no problems with my solar panels. Everything with my power is working just fine and my bill is around $30-35 dollars monthly.

9 months ago

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Reply from Meraki Solar

Thank you for your review, Diane! We appreciate you taking the time to share your experience with us. Welcome to the Meraki Solar family!

Dec. 28th, 2022

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Ashmeed Mohammed Fort Pierce, FL

Great team from start to finish...cro was my salesman and the team who installed did a great job...cannot complain about anything....

9 months ago

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Reply from Meraki Solar

Thank you so much for your kind words, Ashmeed! We appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you!

Dec. 2nd, 2022

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Eunice

Every time I've called they've helped me with the issue. They were very, very wonderful.

7 months ago

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Reply from Meraki Solar

Thank you so much for your kind words, Eunice! We appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you!

Feb. 15th, 2023

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Alice

Anytime I've contacted them, they've always helped me. They were very, very quick and clean.

9 months ago

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Reply from Meraki Solar

Thank you for your review, Alice! We’re glad that you had a positive experience with Meraki!

Dec. 14th, 2022

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stephen ludy

Excellent service and follow up. I wish I had more panels to get my bill down to where I thought it should be. This is not your fault as we added a pool heater at the same time. Our electric bill did not reflect this in the past because we didn't have it in the past.

10 months ago Edited November 17, 2022

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Reply from Meraki Solar

Thank you for your feedback!

Nov. 28th, 2022

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Larry

Installation went very smoothly, done in one day.

7 months ago

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Reply from Meraki Solar

We appreciate you taking the time to share your experience with us. Welcome to the Meraki Solar family!

Feb. 15th, 2023

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Don Huldt Fort Walton Beach, FL

Keeps my electric bills consistently low

8 months ago

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Reply from Meraki Solar

Thank you so much for taking the time to leave us a review!

Jan. 6th, 2023

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Angela Carter Fort Walton Beach, FL

Professional staff and painless and fast installation

8 months ago

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Reply from Meraki Solar

We’re extremely grateful for your business and we appreciate you taking the time to share your feedback with us.

Jan. 6th, 2023

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star star star star star

Tommy St. Amantno Lynn Haven, FL

Very professional and ready to answer any request or questions.r

9 months ago

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Reply from Meraki Solar

Thank you for your review, Tommy! We’re glad that you had a positive experience with Meraki!

Dec. 28th, 2022

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star star star star star

Derrick

Overall it is a good product and good customer service. Install was simple.

9 months ago

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Reply from Meraki Solar

Thank you for your review, Derrick! We’re glad that you had a positive experience with Meraki!

Dec. 14th, 2022

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star star star star star

Terri Culverwell Fort Walton Beach, FL

Quality people and product All questions were answered timely

9 months ago

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Reply from Meraki Solar

Thank you for your review, Terri! We’re glad that you had a positive experience with Meraki!

Dec. 2nd, 2022

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star star star star star

Carlton Ray Belden II Panama City, FL

Quick service, informative customer support, and no nonsense approaches

10 months ago

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Reply from Meraki Solar

Thank you for your review, Carlton! We’re glad that you had a positive experience with Meraki!

Nov. 28th, 2022

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Verified Customer

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star star star star star

David Rios Palm Bay, FL

Very knowledgeable good experience guys doing a great job

9 months ago

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Reply from Meraki Solar

Thanks for the awesome review, David! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Dec. 28th, 2022

star star star star star

Toni Hudson Cantonment, FL

Meraki, hires the right people to take care of their investment. Their teams that serve and come out to do the Energy efficiency are top notch.

2 years ago