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Meraki Solar

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6.0

Overall Score

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LAST UPDATED: May 17th, 2023

Meraki Solar provides comprehensive solar services to residential property owners in several states across the country. Since 2017, Meraki Solar has worked to provide clients with custom solar systems specifically designed to the property and the overall energy needs. Rather than involve multiple moving pieces, Meraki Solar will assist clients throughout the entire solar process.

The professionals at Meraki Solar will provide a free initial consultation to each property owner interested in having a solar system installed. Following this consultation, the Meraki Solar design team gets to work quickly identifying potential equipment options and mocking up what the system would look like aesthetically speaking. Once all parties come to an agreement on a design, the installation process moves forward and the actual system is installed. Finally, Meraki Solar will ensure that the system is successfully activated and clients are ready to utilize clean, renewable energy. 

Since its founding, Meraki Solar has quickly expanded its operations, allowing more residential property owners the ability to be energy independent. Prospective customers can request a free quote any time and get the solar process started. 

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The Good

  • Compare and Contrast Shopping Service
  • Broad Service Area
  • Payment Structure
  • Start to Finish Involvement

Compare and Contrast Shopping Service

The most unique service that Meraki Solar provides to its clients is the compare and contrast shopping service. Most solar companies will simply inform clients of what equipment can be installed or what equipment is accessible. Meraki Solar takes it a step further by shopping around on behalf of its clients.

After the initial home evaluation, a Meraki Solar professional will design the best solution for the home. After preparing, designing, and ultimately presenting the solar options, the Meraki Solar professional will go over these solutions with the client and compare and contrast the possibilities. This process ideally saves money and provides a completely customized experience that not all solar companies can provide. 

Broad Service Area

One of the most impressive aspects of the Meraki Solar operation is the fact that the company has rapidly expanded, servicing seven states with plans to reach even more. This is particularly impressive as Meraki Solar manages every aspect of the solar process for each client.

By offering services in multiple states, Meraki Solar is able to reach more prospective solar clients looking to become energy independent. To date, Meraki Solar offers services in the following states:

  • California — Laguna Beach
  • Florida — Clearwater, Destin, Ft. Lauderdale, Melbourne, Rockets, Orlando 300’s, Orlando Elit, Orlando Magic, Panama City, Pensacola, Tallahassee, Treasure Coast, and Empire
  • Texas — Brownsville, El Paso East, El Paso Elite, El Paso Strong, El Paso West, Horizon Strong, Rio Grande, and Valley
  • Colorado — Colorado Springs, Denver East and West
  • New Mexico — Albuquerque East and West, Santa Fe, Las Cruces East and West, Roswell, and Rio Rancho Ease and West
  • Utah — Provo
  • Arizona — Phoenix

Most solar installation companies only service one state or a select few of the more populated cities within a state. Meraki Solar has expanded to service multiple states and cities. 

Payment Structure

Most clients cannot pay for a solar system upfront and outright as the national average cost to have a solar system installed on a residential property ranges from $15,000 to $25,000. To combat this expense, many solar companies will offer some type of financing. Most commonly, solar installation companies will partner with a local credit union or bank to offer solar loans to clients.

Meraki Solar offers financing independent of these third-party sources. Clients will not have to put any money down initially for install. Clients will then pay for solar power by the month, just like a utility bill, but at a reduced flat rate. Over time, the panels themselves will be paid off and then the client owns them outright. 

Start to Finish Involvement

Typically, when a solar company expands into multiple states or covers a region of the country, there is some sort of outsourced work involved. Whether the installation process is outsourced to a local contractor or the sales process is handled by an entirely different company, that seems to be the most commonly seen makeup of expanded solar operations.

Meraki Solar has managed to keep all oversight and operations in-house, meaning the team handles all solar services from start to finish. There will not be middle man or outsourced work when clients decide to go with Meraki. 

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The Bad

  • No Solar Lease or PPA Options
  • Undisclosed Workmanship Warranty

No Solar Lease or PPA Options

Meraki Solar only provides customers with two financing options: direct purchase and solar loan. While both options grant homeowners to fantastic federal tax credit incentives, direct purchase can require tens of thousands of dollars upfront, while the solar loan can require even more money over time.

Solar lease and power purchase agreement (PPA) options are incredibly cost effective in that they place the financial burden of installation and maintenance on the company; the customer meanwhile only pays a flat monthly rate for either the system or the solar power — and often at a lower rate than the electric bill.

Undisclosed Workmanship Warranty

Although Meraki Solar provides customers with robust product warranties through their manufacturing partners, the solar company has not disclosed the terms of its own workmanship warranty, which provides additional protection for the system against installation errors and necessary maintenance. Leading solar panel installation companies provide workmanship or labor warranties of up to 25 years — the lifespan of the system.

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The Bottom Line

Meraki Solar provides a complete solar service to clients all across the country. With the company’s professional compare and contrast shopping service, clients can pick and choose equipment before it is drafted up or installed. Despite only having been in operation since 2017, Meraki Solar has found a way to expand into seven states and is looking to continue that trend.

To combat potential financial constraints, Meraki Solar offers a $0 down plan for anyone wanting to install solar sooner rather than laters. Lastly, Meraki Solar does not outsource any of their work. The company manages the entire solar process from start to finish. 

Even though Meraki Solar has been able to quickly expand, there are potential concerns prospective customers should be aware of. For starters, Meraki Solar does not have equipment partnerships and instead shops around for equipment. There is no way to disclose the equipment used because each case may be different. Also, Meraki Solar only does residential solar systems, so any other solar project will need to look elsewhere for services.

Considering all of the contributing factors, clients looking to use Meraki Solar should do thorough research and seek out experiences by former or current clients. There are some concerns mentioned, but there are also some proprietary services that can save clients money and allow for a better customized system.

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Star Rating

3.4

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133 Reviews

Review Breakdown

5 grade

37%

4 grade

15%

3 grade

17%

2 grade

11%

1 grade

20%

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Marvin

We researched what was available in our area and made a decision based off of that. The installation went great. It went a lot faster than I thought it would. The team they sent out was very organized. Everybody seemed to know exactly what they were doing. They actually sent out two teams because we had so many panels installed- I think there's a total of 39 panels. Each team knew what they were supposed to do, and they got it done really quick. We were really surprised. The one thing that I wish we knew more about is the mobile app and how to use it. They gave us information, as far as how to get to it and everything, but it would be a lot better if there was a little more training on it.

7 months ago

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Reply from Meraki Solar

Thank you so much for your kind words, Marvin! We appreciate you taking the time to share your experience with us.

Feb. 21st, 2023

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Earl

I had one solar company come by the house just cold knocking door to door. I reviewed their contract and didn't like it because there were a lot of items that I didn't agree with.Then I turned around and gave Meraki a call. They came out the next day, looked at everything, gave me a quote, I read over their contract, and everything looked great. I didn't have any issues with the contract, so I went with Meraki. The panels have been generating a great amount of electricity since the install, and I have not had any bill for electricity. With the solar panel install, I had no issues whatsoever. I realized that Meraki outsourced the generator installation to another company and then they outsourced the nest thermostat install out to another company as well. But it took them probably 3 months just to get the nest thermostat installed. And I kept having a call over and over about it and it seemed like no action was being taken. They came out to the house early one morning, got up on the roof, and started mounting the rails. By midday, they were mounting the solar panels and running electrical cable through the attic and by the end of that afternoon they were finished. It was a one day install, very quick.

7 months ago

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Reply from Meraki Solar

Thank you for your review, Earl! We’re glad that you had a positive experience with Meraki!

Feb. 21st, 2023

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Felipe

When I was looking for solar, Meraki Solar was the first company that came by and responded. After consideration, then we decided to go with you guys. I made a few phone calls looking for some information with customer service and I actually never got a call back. No issues with installation - it was really fast. When the system went down I was never notified by the system not working at all. I was called and told it was going to come back, but I never got any information on what happened or why it happened, even though I called back a few times. They did come and fix it, but I spent almost two months not knowing that the system wasn't producing any power.

10 months ago

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Reply from Meraki Solar

Thank you for sharing your feedback with us, Felipe. If you have any additional questions or if there are concerns, please feel free to reach out!

Nov. 28th, 2022

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Susan

The sales person was good with communication when we had to get him involved, but our Meraki representative with horrible - no communication whatsoever. There were issues with the installation and the guys that were out working on the House were not really informative. When they left, they left tools and stuff on the roof.

7 months ago

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Reply from Meraki Solar

Thank you so much for providing us with your feedback regarding your solar panel installation experience.

Feb. 21st, 2023

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Charles

Professional, fast and reliable. I think it went pretty smoothly. I had to make a few calls to get information as to what was going to be installed when, but overall, once that was coordinated I think it got done pretty quickly. It's durable.

7 months ago

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Reply from Meraki Solar

Thank you for your review, Charles!

Feb. 20th, 2023

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Elizabeth

I needed to decrease my cost of electricity and I had contacted some other solar energy companies and they were not willing to help me get things accomplished like Meraki was to eliminate the trees and things like that. I've emailed and called and have not got a return on either from customer service.

7 months ago

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Reply from Meraki Solar

Thank you so much for taking the time to leave us feedback.

Feb. 20th, 2023

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Donald Morin Palm Bay, FL

The Installation was excellent. The original presentation was good..a few things were not exposed in the presentation like the fact tat upon installation any warranty is terminated, and Maraki didn't offer to take over the Warranty. I am also disappointed that Meraki does not offer a backup battery (Finding a company that does is difficult, and something I would have appreciated).

9 months ago

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Reply from Meraki Solar

We are happy to hear that your installation process was smooth. We sincerely appreciate you taking the time to leave us valuable feedback.

Dec. 28th, 2022

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Earl

There are some things tht have been frustrating with communication issues, but overall. I've got the app on my phone and I can check it and see how much power is coming from the solar panels.

7 months ago

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Reply from Meraki Solar

We’re extremely grateful for your business and we appreciate you taking the time to share your feedback with us.

Feb. 20th, 2023

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Christopher

They described how it would go. They sent a guy in the attic and hooked it all up pretty well. The solar panels do a good job. They don't cover everything on my power bill. But I do keep my house a little cooler than normal. Overall I'd say it's pretty good.

9 months ago

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Reply from Meraki Solar

We are happy to hear that your installation process was smooth. We sincerely appreciate you taking the time to leave us valuable feedback.

Dec. 14th, 2022

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Rudy

It was a very smooth operation. They were in and out in one day. They did leave a little bit of stuff around, so there wasn't a perfect routine, but it was not bad. I'm very satisfied with what we have. The panels look good on the back of the house.

9 months ago

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Reply from Meraki Solar

We appreciate you taking the time to share your experience with us, Rudy!

Dec. 14th, 2022

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David

I was quick and the guys were very professional and they knocked it out. There were some leak with the first rainfall after the installation, but once we got the general manager involved it was fixed within 3 weeks.

9 months ago

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Reply from Meraki Solar

Thank you for that review. We are happy to hear that your issues were resolved. Please don’t hesitate to reach out if you have any additional comments, questions, or concerns.

Dec. 14th, 2022

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Joseph

I haven't had any problems with any roof leaks or anything, so everything's been working good. It was really fast and they were, they were done in a day, very simple. They always answer my questions when I call.

10 months ago

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Reply from Meraki Solar

Thank you for your review, Joseph! We’re glad that you had a positive experience with Meraki!

Nov. 28th, 2022

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Michele

Every time I had questions while they were installing and stuff I called and whoever they appointed towards my account, they were always answering my questions. I haven't had any issues with it. Nothing has broken.

10 months ago

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Reply from Meraki Solar

Thank you for your review, Michele! We’re glad that you had a positive experience with Meraki!

Nov. 28th, 2022

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G.

When I contacted them, even in the middle of the night, they responded that night and I appreciated that.

7 months ago

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Reply from Meraki Solar

Thank you for your review! We’re glad that you had a positive experience with Meraki!

Feb. 15th, 2023

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Edward William Sweeney Niceville, FL

Very happy with the product. Crews were efficient, friendly and cleaned up after themselves.

8 months ago

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Reply from Meraki Solar

Thank you so much for your kind words, Edward. We appreciate you taking the time to share your experience with us. Welcome to the Meraki Solar family!

Jan. 6th, 2023

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Harry Brinson Havana, FL

Customer service was good when I had HVAC issues and it was taken care of. Thanks Jessica for all your help !!

9 months ago

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Reply from Meraki Solar

Thank you, Harry, for your review and feedback! We are happy to hear you had a positive experience with Jessica and appreciate your sharing. If you have any questions or concerns, please feel free to reach out!

Dec. 28th, 2022

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Anonymous

Their website for the app needs to be updated more often than it is. Installation went smoothly.

10 months ago

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Reply from Meraki Solar

Thank you for your review and feedback!

Nov. 28th, 2022

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Anonymous

They were very polite. I'm happy with it and I haven't had any problems.

9 months ago

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Reply from Meraki Solar

Thank you for your review! We’re glad that you had a positive experience with Meraki.

Dec. 14th, 2022

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Harry Brodeen Daytona Beach, FL

Everyone was very professional and thorough.

9 months ago

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Reply from Meraki Solar

Thank you for your review and feedback!

Dec. 2nd, 2022

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Keith

Smooth. It held up through Hurricane Sally.

10 months ago

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Reply from Meraki Solar

Thank you for your review and feedback!

Nov. 28th, 2022