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Enerset Power Soltions

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Author: Kaitlyn Short

LAST UPDATED: February 18th, 2020

Enerset Power Solutions (EPS) specializes in the design, procurement, integration and post-sale servicing of industrial power generation solutions and power distribution equipment for the oil and gas, petrochemical, and power generation industries.

EPS supports the power system needs of energy companies across the United States, Mexico, and South America.

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The Good

  • Field Services
  • Partner Companies
  • ISO 9001-2015 Certified

Field Services

Enerset Power Solutions takes pride in offering tailored service and assistance. The company employs highly trained and experienced professionals who are well-versed in the latest technology in tooling — allowing customers to maintain productivity and equipment efficiency. 
ESP professionals on the field are readily available to provide support with the following:

  • Supervision and installation
  • Commissioning and startup
  • Planned and unplanned maintenance
  • Electrical, mechanical, controls, and process assistance

Partner Companies

Enerset Power Solutions is partnered with several big-name companies within the industry, such as Triveni Turbine Limited, Baker Hughes (a G.E. company), AEG Power Solutions, and Taikai USA Switchgear, Inc. 

ISO 9001-2015 Certified

Enerset Power Solutions is ISO 9001-2015 certified and follows a proven, integrated approach that includes engineering, integration, procurement, logistics, and field, and post-sale servicing.

ISO 9001 Certified means a company/organization has met the requirements in ISO 9001, which defines an ISO 9001 Quality Management System (QMS).  

ISO 9001 evaluates whether a company's Quality Management System is appropriate and effective while forcing companies to identify and implement improvements.

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The Bad

  • No Live Chat Feature or Frequently Asked Questions Page

No Live Chat Feature or Frequently Asked Questions Page

Enerset Power Solutions allows customers to contact them via phone or email, while that is a good thing we think it would be beneficial for the company to add a live chatbot on the site. Chatbots are a great way to interact with customers as they browse through the website and answer any potential questions they may have. 

Additionally, Enerset Power Solutions does not have a Frequently Asked Questions (FAQ) page on the website. While this may not be a deal breaker for everyone, many customers will often look at the FAQ section for general information. FAQ pages are an excellent resource for customers as it saves them time, prevents customers from having to contact the company for simple questions, and builds client trust.

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The Bottom Line

According to Enerset Power Solutions, the company offers a “wide variety of electrical equipment products or packaged distribution substation solutions for generation, transmission, and distribution applications and requirements. All products and solutions are flexible, custom-designed, engineered and built to meet project and customer requirements across all voltage levels.”

While the company could add a few consumer resources to its website — such as a live chatbot or an FAQ page — Enerset Power Solutions appears to be a reliable and trustworthy company. 

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