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6.6

Overall Score

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LAST UPDATED: September 11th, 2023

The Boston Solar Company was founded in 2011 and offers solar services to residential, commercial and non-profit entities. Since 2011, the Massachusetts-based solar company has completed more than 1,800 solar installations and has become a major provider of solar services in the New England area.

Boston Solar has over 130 employees and was named the number one residential solar installer in Massachusetts by Solar Power World.

Read on to discover The Good, The Bad, and The Bottom Line about Boston Solar, as well as view Boston Solar reviews from verified customers.

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The Good

  • Accreditations and Accolades
  • Customer Feedback
  • Fantastic Payment Options
  • Solar Energy Storage with Tesla Powerwall
  • Inverters from Enphase

Accreditations and Accolades

Excellence can sometimes be measured by the recognition a company receives. And The Boston Solar Company has proudly earned the North American Board of Certified Energy Practitioners (NABCEP) certification, the Northeast Sustainable Energy Association (NESEA) recognition, Solar Energy Business Association of New England, Mass Save Home Energy Services Program Participating Contractor and was listed in the Top 100 Residential Solar Contractors of 2014 (in the country and in Massachusetts).

Customer Feedback

The Boston Solar Company has an impressive list of positive customer testimonials on its website.

Additionally, the solar installation company has received exceptional customer feedback ratings on the public online forums. On such forums, whether the customer feedback was positive or negative, The Boston Solar Company strived to provide exceptional customer service and always replied to the customer with a solution (if there was a problem) and a thank you, which is what you would expect from a top-notch solar services provider.

Fantastic Payment Options

The Boston Solar Company offers a variety of payment options from which you each homeowner can choose for their solar panel system.

The clean energy company offers an outright purchase as well as 100% financing programs through its partners. With this option, you could make a profit in your first year, while also taking advantage of the Federal Tax Credit and other rebates that are available to you.

The solar company also offers a lease option, which simply means a third-party will buy the solar energy system and have it installed on your roof and you pay nothing. However, with a lease, the owner of the system keeps the rebates and incentives, but you will still get the benefit of lowered monthly electric bills based on the energy your rooftop solar panels produce. And with a lease, you won't be responsible for any of the system maintenance either.

Solar Energy Storage with Tesla Powerwall

Boston Solar offers battery storage from leading manufacturer Tesla. The Tesla Powerwall harnesses surplus power collected by the solar system that can be used for EV charging, or be stored for emergency use. Solar batteries like the Powerwall improve the system's overall energy efficiency and also help reduce the homeowner's dependence on the national grid.

Inverters from Enphase

While the specific brands of solar panels are not listed, Boston Solar explicitly mentions Enphase as its preferred solar inverter partner. Enphase builds some of the most efficient solar inverters available; its products are a great addition to any residential or commercial solar project.

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The Bad

  • Website Lacking a Few Pieces of Vital Information

Website Lacking a Few Pieces of Vital Information

In order for a customer to make an apples to apples comparison when looking at solar providers, they need as much information as possible so they know whether or not any given company is the right for their particular situation.

However, The Boston Solar Company's website is missing some vital pieces of information. The solar panel installation company has neglected to state whether it offers any type of moving service, which you will need if you ever have to relocate or replace your roof. Additionally, the company doesn't disclose whether or not your contract is transferrable to a new homeowner should you decide to sell your home.

That means you will have to note these questions and make sure you get the answers to them before making any final decisions. Then you will need to make sure that information is clearly written in your contract before you sign it.

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The Bottom Line

The Boston Solar Company appears to be a reputable solar services provider. And, it offers a wide variety of payment options as well.

However, we would like to see Boston Solar be a little more transparent by adding more information to its website regarding its monitoring systems, if any, its moving policies, and whether or not its solar contracts are transferrable to a new owner.

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Star Rating

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4.6

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17 Reviews

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2 grade

12%

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David Hatton Natick, MA

Update to my last review. Inverter failure has now been confirmed by Sun Power and 7 weeks later Boston Solar has not fixed the problem. Safety hazards on my roof and I just get voicemail prompts from the service department. Stay away from this company. The installation process was flawed, technical support is poor or nonexistent​. I have spent over 2 years trying to get my system to perform as listed on the permit. Save your money and go somewhere else. Inverters that are underperforming and will not produce rated output from the solar panels, loosing money everyday the sun rises, I'm reminded of my mistake choosing BS.

4 years ago

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bob bland Acushnet, MA

I had them install a large residential system. I am not getting anywhere near the output they promised. They are trying to blame it on this years weather. Stay tuned!

6 years ago