Boston Solar Reviews

I was referred to Boston Solar by my t-shirt. We had been seriously considering solar and had a few interviews with companies and I just didn’t have a good feeling from them. Then I noticed that Boston Solar was a sponsor for a 5K race I ran in my small home town and figured if they cared enough to sponsor our tiny charity race then I should do some research and give them a call. The reviews were good and we set up a meeting with their solar consultant. We met over Zoom due to the pandemic and it was fantastic. I hope they continue the Zoom option because it was a lot more low pressure than the in person meetings. Rick was our consultant and it didn’t feel like a sales pitch at all. It was all about problem solving. He had a plot of our house ready to go and put together a rough outline of how everything would look, went over the cost, the ROI, the incentives, and so on. Everything that we went over in terms of cost and array size lined up with the research that we had done on Project Sunroof and meeting with other companies so that was reassuring. We knew we wanted solar but we wanted to find the right company to do the work. I think the tipping point for us was the fact that Boston Solar does everything in house, they have no subcontractors and everyone you work with is employed directly by Boston Solar. Many of the other companies use subcontractors and I was concerned I might have the “lowest bidder” putting holes through my roof. Once we signed the contract we were assigned a coordinator Olivia who guided us through the process and who answered our emails and questions often within the hour. The installation took 2 days with supports/conduit being run on day 1 and the panels installed on day 2. I spoke with the foreman and the electrician and they were really knowledgeable and answered my questions about future projects. We may want to add an electric car charger and are panels someday in the future. They also worked with us to make a change to the plan as once they were on site they saw a better way to run the equipment than originally planned. I also appreciated how Boston Solar treated their team. The installation was in the summer and it was a hot day on a hotter roof and I noted that they were cycling people out, giving breaks, and drinking lots of water. It’s the right thing to do for people’s health and beneficial to the homeowner, if you are tired you are more likely to make mistakes. The day after installation we had torrential rains which was a good test as we observed zero leaks to the roof. The project passed inspection without issue, national grid swapped out meter, and we just turned the system on and are producing power. We are really happy with our decision to install a solar array. It will save us a significant amount of money long term while helping our community by taking demand off the grid and generating renewable energy. Definitely check out Boston Solar if you are considering it for your home.

Boston Solar hits it out of the Park. From start to finish the process was seamless n painless. All aspects of the project was described in detail, n boring as heck. I felt like a bobble head doll just shaking up n down. I finally told John my salesperson to just start giving me numbers. Cost, projected energy savings n excess energy resales. Bottom line 9 months no Electricity Bill from National Grid, Savings on the low side $100.00 per month, $1,200 per year, excess energy resale $305.00 per month, $3660.00 per year. Total savings per year $4,860.00 in my pocket. My loan cost per month from Umass Credit Union $253.00 yearly $3036 4860-3036= $1,824 my profit nice.

I was tired of getting calls from some of the “Big” Solar companies who were pushing no money down leases. After doing some research online for a local company then hearing their commercial on the radio, I called Boston Solar. The sales rep (Ray) was great, no pressure and very knowledgeable. Unlike others, Boston Solar sells more systems than leasing and although a lot of out of pocket money, first year tax benefit and short ROI due to Srec credits makes it affordable. Owning the system also helps resale value vs lease which can hinder sales. My ROI for a 10KW system is 4.5 years then it's all savings and profits while the SRECs last through year 10. Highly recommend Boston Solar but get 2-3 quotes and references.

Our 10 kW system was installed quickly and professionally. All of the employees were easy to communicate with and cared about their quality of work. My experience was similar to “Bibi188”, so I don't need to repeat. I will say that the workmanship warranty information (listed as one of the “Bad” items for Boston Solar on this review site) is included in the documentation that they provide before you sign the contract. Also, my advice to anyone who is considering solar is get recommendations from neighbors, friends, relative, etc. to find 3 or 4 Solar companies, and then get quotes from each of them.

Boston Solar installed my panels six months ago. I had nothing but great experiences with this company. The sales team was very informative and educating. The installation crew was very respectful and did a wonderful job. They were fast, professional, courteous, efficient and we're kind enough to take the time to answer any questions that I had. HIGHLY recommend this company. My electric company pays me now! Plus my system comes with a 20-year warranty.

Great experience beginning to present. Our sales rep was knowledgeable and ”normal,” not slick or pushy. He provided all the information we needed as we considered our options. We checked references w 3 people/parties who had gone with Boston Solar in the past year, all of whom were very happy. All steps from financing to inspections to installation to meter conversion to going “live” have been smooth, with great communication from Boston Solar thru each step. We have been very happy working with their team and now are waiting for more sunny days!

We had panels installed by Boston Solar early this year. Everything went very smoothly and we were up and running ahead of schedule. Boston Solar customer service is incredible. We had a project manager assigned to us and was extremely responsive including weekends. They took care of all the permits, studies and loan application. They gave us the choice between different technology and were actually recommending the one that had a better return on investment, which was a surprise to us considering what we saw before with other providers. I highly recommend Boston Solar.

Not bad on the installation side, minor issues that could have been avoided with some project managment. Panels are producing, however continuing issues with the Sunpower PVS5X power monitor. Not impressed with the number of issues with the companies web site/reporting portal. Was sold on the fact that the data provided by this would show production as well as usage in real time. Now I find out that real time is thru my local server to their remote server and then back to my server, and the web site has tech. issues with missing data. i could run a cat 5 cable directly to the unit, but customer service at Boston Solar is telling us that the issue will be resolved in 3 to 5 business days? Not a good recomendation for a system that I fully expect to be in constant use for the next 25 years.

Boston Solar installed our 34kW system 1.5 years ago and we're very happy with the job they did, and it's working well. We paid for it ourselves, keeping all the benefits. We didn't like the idea of anything on our house being owned by someone else.

I bought my panels they were very professional, at the time there was great tax incentives . They came in installed the panels quickly and neatly No electric bill since march 2017

Update to my last review. Inverter failure has now been confirmed by Sun Power and 7 weeks later Boston Solar has not fixed the problem. Safety hazards on my roof and I just get voicemail prompts from the service department. Stay away from this company. The installation process was flawed, technical support is poor or nonexistent​. I have spent over 2 years trying to get my system to perform as listed on the permit. Save your money and go somewhere else. Inverters that are underperforming and will not produce rated output from the solar panels, loosing money everyday the sun rises, I'm reminded of my mistake choosing BS.

Very quick turn around from signing to installation just over 2 months. Very responsive to questions/concerns prior and after installation. Great to work with. And lower priced for better panels than other quotes.

Boston Solar did a fantastic job with my house. They took care of everything and we are now in our 3 year and everything is functioning great. Thank You Boston Solar.

Great customer service. It was a challenge , but Mali walked me thru all the paperwork. Great workmanship on all workers that put the panels up.

I had them install a large residential system. I am not getting anywhere near the output they promised. They are trying to blame it on this years weather. Stay tuned!

Quality work. Easy to reach out to if and when needed.

I had a 6.9 KW system installed 1 year ago,. It put out just over what they projected for the year. I am a mechanical engineer in the energy conservation field so I was and am pretty knowledgeable about this type of work. My only dissapointment was they couldnt get all cells on the west side due to skylight windows and a few exhaust fans. There have also been no leaks, which was very important to me since I have never had a roof leak in the 17 years I have lived here. I'd recommend them for residential solar.