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AM Sun Solar

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6.6

Overall Score

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LAST UPDATED: February 21st, 2024

AM Sun Solar is professionally licensed in the state of California and its highly skilled team brings several years of experience in renewable energy, electrical, and construction. Since 2011, AM Sun Solar has designed and installed high quality, cost-effective solar energy systems throughout California and the Central Coast. The company delivers custom-tailored solar power solutions to residential, agricultural, and commercial clients while providing them with a superior level of customer service.

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The Good

  • High Quality Equipment
  • Wide Variety of Payment Options
  • Lengthy Equipment Warranty
  • Referral Program

High Quality Equipment

AM Sun Solar offers some of the best equipment in the industry, including LG panels and SMA inverters. LG solar panels rank among the best in terms of energy efficiency and durability. They also come with an industry-leading 25-year manufacturer's warranty, meaning if any defect or damage is founding during or after the solar installation process, LG will service or replace the faulty solar cell at no or limited cost to the homeowner.

Wide Variety of Payment Options

AM Sun Solar provides its customers with several ways to finance a solar energy system, including outright purchase, loan, solar lease, and power purchase agreement (PPA). The company explains the features and benefits of each payment option on its website, which can help customers to decide which option is most fitting for their needs and budget.

Lengthy Equipment Warranty

AM Sun Solar offers a 25-year equipment warranty, which covers the panels and inverter.

Referral Program

AM Sun Solar offers a referral program that pays customers $500 for every person they refer. The referral must be noted on the final signed contract.

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The Bad

  • Average Workmanship Warranty
  • Limited Availability

Average Workmanship Warranty

Although AM Sun Solar offers a lengthy equipment warranty, the company's workmanship warranty, which is set at 12 years and covers labor, is average relative to most solar installer companies. Compared to workmanship warranties offered by top companies in the industry (up to 25 years) this warranty is much shorter.

Limited Availability

Currently, AM Sun Solar only offers its services in California. Although being a local provider comes with its own unique set of benefits, it also limits the number of consumers who have the ability to do business with the company. Homeowners local to the company's service area are encouraged to read verified AM Sun Solar reviews to determine if the company's service, product line, and financing options match their needs best.

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The Bottom Line

AM Sun Solar offers a number of attractive features, including high quality equipment, a wide variety of payment options, a robust equipment warranty, and a referral program. Its 12-year workmanship warranty, while a step above several solar panel companies in the area, is still about half as long as the industry leaders; but homeowners are still encouraged to obtain a free quote from AM Sun Solar and compare its proposal with leading companies in their neighborhood.

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Star Rating

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4.4

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137 Reviews

Review Breakdown

5 grade

74%

4 grade

9%

3 grade

7%

2 grade

3%

1 grade

7%

Sentiment Criteria

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Quality

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Service

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Rosa Struthers Lockwood, CA

I have called numerous times regarding a quote for two extra panels. We spent $44,000 on a solar system and cannot get a call back. I’ve called at least 6-7 times and I’m told each time someone will get back to me soon. I never get a call. I’m done. It’s a shame because we had excellent service while we were spending so much money, but now nothing. I would have given a rating if 10 at the end of December but not I’m just disappointed to the point I’m reluctant to refer AM Sun Solar.

2 years ago

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Anonymous Templeton, CA

We had no communications whatsoever coming from them to us. we wanted to know an update on where our system was when it was going to be installed when the meter was going to be changed out the status of our rebate all of that none of that was communicated.

2 years ago

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Phalen Soto San Miguel, CA

There solar work and staff was professional. What really got me was when I signed up there was a promo gift that I never got. I asked several times for it. Then I referred another customer and I should have received a cash bonus from that and never got it. They don’t keep their marketing promises.

2 years ago

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Kathy Atascadero, CA

Time of installation. I understand there is a shortage of batteries but I had to keep calling to have the gateway installed so when the batteries arrive the location would be prepared.

2 years ago

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B Roberts San Luis Obispo, CA

The sales person was incompetent he misrepresented the number and facts and was not able to do the job that he was supposed to do.

2 years ago

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Anonymous San Luis Obispo, CA

The installers did quality work, coordination with the office was horrible and they had a hard time scheduling anything. I felt they didn't listen.

2 years ago

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David G. Evers Atascadero, CA

Lack of response to my request for answers regarding the battery backup we "purchased" a year ago.

2 years ago

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George

They did the installation and such and they've been pretty good about following up.

2 years ago

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Rick Arroyo Grande, CA

Customer service doesn't return phone calls when you have a problem.

2 years ago