AM Sun Solar Logo

AM Sun Solar Reviews

star star star star star_half

7.0

Overall Score

Star Rating

info

4.4

star star star star star_half

137 Reviews

Review Breakdown

5 grade

74%

4 grade

9%

3 grade

7%

2 grade

3%

1 grade

7%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jeramy Adams Arroyo Grande, CA

I contacted AM Solar in hopes of getting back up batteries for our existing solar system. They were super helpful and walked me though the process. We’re now approved to receive the batteries! Can’t wait to have them installed.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dan Himsworth Cambria, CA

Installation and followup with our solar installation has been excellent. I was told at the install that the company remotely monitors our system. After 1 3/4 years I got a call that they needed to come out and change a part on our panel.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Patricia Arroyo Grande, CA

The gentleman that sold me the system that came to the house he walked me through all the steps and when I had questions and concerns after he was done with his part of it and I would text him or email him he'd always get back to me or he'd always have the office staff get back to me right away. He really went above and beyond I felt.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Donald DICKERSON Templeton, CA

Service, product & customer service , had questions, called & they were answered. had an issue with the monitoring system. Problem was immediately solved. No run around or double talk

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nathan Nipomo, CA

We had a more complex installation than most homes because we didn't want to put it on our tile roof so we have a bank of panels and they did a really good job in installing them and yeah it's great.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Brian Cambria, CA

There needs to be better internal communication between departments so that the client does not receive emails that would lead to confusion. It is a great company but the communication could be better.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Martin Residential Solar

There were some details that had been left out of the estimate and caused some difficulty with actually implementing the plan. However in the midst of all of that they did a very good job of dealing with the issues and taking care of things about holding their end of the contract.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dave

Whenever I had an issue they came out and repaired it like I had a damaged paneled by a bullet. They came out and replaced the panel for me so they gave me good customer service.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous

The installation process went very well until the very last minute the final installation crew punctured the water pipe but they took care of it. I was very pleased at how they took care of it.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Rosa Struthers Lockwood, CA

I have called numerous times regarding a quote for two extra panels. We spent $44,000 on a solar system and cannot get a call back. I’ve called at least 6-7 times and I’m told each time someone will get back to me soon. I never get a call. I’m done. It’s a shame because we had excellent service while we were spending so much money, but now nothing. I would have given a rating if 10 at the end of December but not I’m just disappointed to the point I’m reluctant to refer AM Sun Solar.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ryan Paso Robles, CA

They are so communicative and professional that it’s comforting when people are working on your property. Even when we had a warranty issue the field personal were so professional.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Joe Atascadero, CA

Very good service Took a little longer than expected but not too bad great sales person great conscience installers price was right great company would recommend to anyone interested

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jenice Twomey Templeton, CA

Great service for closing the sale and professional, efficient installation. had my system a year and no problems. Zero monthly fee from SoCal Edison.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Anonymous Templeton, CA

The original getting everything together was fine. The sales person was nice and really helpful, but then they had a delay in getting it to us and getting it started. Just the whole process of doing things was very disorganized. They spelled my name wrong on the paperwork. We kept calling and nobody called us back, people not knowing what the heck they were talking about so it was just really confusing.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Charles Santa Margarita, CA

I think they were considerate and didn't leave a pile of junk. They explained what they were doing and kept us informed as to when they would be back.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Leslie Arroyo Grande, CA

It took a very very long time to be told that the project wasn't going to happen. It wasn't all their fault because they were waiting on the city but maybe they could communicate better.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Anonymous Templeton, CA

We had no communications whatsoever coming from them to us. we wanted to know an update on where our system was when it was going to be installed when the meter was going to be changed out the status of our rebate all of that none of that was communicated.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

David Cambria, CA

This is the first solar panel I've ever done and the only company that I've dealt with so they did everything very professionally and they seem to be working fine.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Atascadero, CA

Every time I've had a question or an issue with the timing on the installer or needed to move something, customer service was right there to take care of the issue.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Carol Atascadero, CA

We went with AM Sun Solar because of the price and the exceptional knowledge that they had and the quickness and thoroughness of the answers to the questions we asked.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mark Green Santa Maria, CA

They were very quick and professional. They addressed my concerns regarding roof flashing weather protection and the system is working exactly as designed and expected.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Annie pech Atascadero, CA

They do care & solve problems. Any time we have a question or problems they get back to us as soon as they can. They have been very helpful and respectable.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Phalen Soto San Miguel, CA

There solar work and staff was professional. What really got me was when I signed up there was a promo gift that I never got. I asked several times for it. Then I referred another customer and I should have received a cash bonus from that and never got it. They don’t keep their marketing promises.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Saundra Alvarez Paso Robles, CA

The lack of communication after installation was unfortunate. We were also told our solar would cover our monthly bill but instead we are paying our solar loan as well as a PGE bill. Definitely did not budget for the added expense. A bit more transparency in that regard would have been nice.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Robin and Jerry Brownlee Atascadero, CA

Every step of the project went exactly as they explained. The entire staff worked with us in the most knowledgable and professional manner

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Kathy Atascadero, CA

Time of installation. I understand there is a shortage of batteries but I had to keep calling to have the gateway installed so when the batteries arrive the location would be prepared.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Valerie Glahn Arroyo Grande, CA

Easy to work with, estimate for system was accurate and now that we have had it almost a year the size of system fits our needs perfectly!

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Paso Robles, CA

The employees were very responsive and they were very polite, very courteous and you could tell that they were putting the customer's needs first.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Paso Robles, CA

They know their business, they stand behind their business and they're the only business to use if you want to get solar.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Tyler Paso Robles, CA

They let me know everything along the way. I did get a little confused. I guess they switched it and then didn't say anything but I figured out now.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bob Lupoli Atascadero, CA

AM solar has to be the best Solar company on the central coast. always available and very professional

3 years ago

AM Sun Solar Logo

Reply from AM Sun Solar

Thank you for your kinds words!

Dec. 9th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Paul Pismo Beach, CA

Friendly and professional service, everything is explained to you in detail. Excellent communication

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Steve Moore Atascadero, CA

The sales team was proactive, the install was professional and flexible. They solved problems on the fly.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Stephen Shelley San Miguel, CA

I have a roofing company and deal with a lot of solar companies, am sun solar was the most efficient company

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ernest James Redman Templeton, CA

upon request for quote, quick to respond, explanation of cost and benefit, installing and going live and the savings.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

WILLIAM Mehring Los Osos, CA

Price, customer service, follow through, Just so easy to work with. They always return my calls promptly.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Liza Neville-Olson Atascadero, CA

I was impressed with the dedication to both efficiency and care that was done with the installation.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jordan Morro Bay, CA

They were very responsive to me anytime I called and they're very helpful and they sent people out as needed.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Curtis Atascadero, CA

The company did everything they said they would do and the savings on electricity has been incredible.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bob Atascadero, CA

The techiciations were always out here checking on the panels; they did everything that I have asked them to do.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Jim Paso Robles, CA

They said they were going to clean the panels and they didn't clean the panels. They didn't do a check up on me to see if things were going well.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ann Paso Robles, CA

The installation process was very easy, I was well informed and it was scheduled and met the schedule.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Paso Robles, CA

The panels were installed where I needed them, nothing's gone wrong yet but they keep in touch just in case.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Matt Kingsburg, CA

I had a lot of questions along the way and customer support always got back to me in a timely manner.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Bill Pismo Beach, CA

Installation went smoothly. Part of my system isn't working right now and I am working with them to get that taken care of.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mark Houchin Nipomo, CA

I’m just happy to reduce/eliminate my energy bill while contributing to a more efficient use of electricity.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

David King Los Osos, CA

I design they put on my roof was incorrect had to restart my own hardware hire a roofer to re-weld the boots and have them come back and re-seal everything also I recommended my brother to them and I did not get my finders fee

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

ROSITA IGLESIAS Paso Robles, CA

Easy install big savings on electric, this month my bill was zero! The Tesla powerwall really helps too during outages!

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Aaron Cantrell Paso Robles, CA

The systems works even better than predicted! The staff are helpful and responsive to my questions!

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Will Los Osos, CA

Amazing customer service, install was perfect with out a mess or any mistakes. Just an effortless process.

3 years ago