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AM Sun Solar

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136 User Reviews

7.0

Overall Score

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LAST UPDATED: May 18th, 2021

AM Sun Solar is professionally licensed in the state of California and its highly skilled team brings several years of experience in renewable energy, electrical, and construction. Since 2011, AM Sun Solar has designed and installed high quality, cost-effective solar energy systems throughout California and the Central Coast. The company delivers custom-tailored solar power solutions to residential, agricultural, and commercial clients while providing them with a superior level of customer service.

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The Good

  • High Quality Equipment
  • Wide Variety of Payment Options
  • Lengthy Equipment Warranty
  • Referral Program

High Quality Equipment

AM Sun Solar offers some of the best equipment in the industry, including LG panels and SMA inverters. LG solar panels rank among the best in terms of energy efficiency and durability. They also come with an industry-leading 25-year manufacturer's warranty, meaning if any defect or damage is founding during or after the solar installation process, LG will service or replace the faulty solar cell at no or limited cost to the homeowner.

Wide Variety of Payment Options

AM Sun Solar provides its customers with several ways to finance a solar energy system, including outright purchase, loan, solar lease, and power purchase agreement (PPA). The company explains the features and benefits of each payment option on its website, which can help customers to decide which option is most fitting for their needs and budget.

Lengthy Equipment Warranty

AM Sun Solar offers a 25-year equipment warranty, which covers the panels and inverter.

Referral Program

AM Sun Solar offers a referral program that pays customers $500 for every person they refer. The referral must be noted on the final signed contract.

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The Bad

  • Average Workmanship Warranty
  • Limited Availability

Average Workmanship Warranty

Although AM Sun Solar offers a lengthy equipment warranty, the company's workmanship warranty, which is set at 12 years and covers labor, is average relative to most solar installer companies. Compared to workmanship warranties offered by top companies in the industry (up to 25 years) this warranty is much shorter.

Limited Availability

Currently, AM Sun Solar only offers its services in California. Although being a local provider comes with its own unique set of benefits, it also limits the number of consumers who have the ability to do business with the company. Homeowners local to the company's service area are encouraged to read verified AM Sun Solar reviews to determine if the company's service, product line, and financing options match their needs best.

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The Bottom Line

AM Sun Solar offers a number of attractive features, including high quality equipment, a wide variety of payment options, a robust equipment warranty, and a referral program. Its 12-year workmanship warranty, while a step above several solar panel companies in the area, is still about half as long as the industry leaders; but homeowners are still encouraged to obtain a free quote from AM Sun Solar and compare its proposal with leading companies in their neighborhood.

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Message from
AM Sun Solar

Founded in 2011, A.M. Sun Solar has helped more than 2,500 customers make the change to solar. We specilize in creating custom solar solutions for homes and businesses. We’ve helped pave the way to lessen the amount of carbon dioxide emissions from entering the atmosphere; however, it wouldn’t have been possible without our amazing customers and the support they’ve given us to help our company grow throughout the years.

It’s no surprise that A.M. Sun Solar continues to receive outstanding reviews from our satisfied customers. For almost 20 years, we’ve been committed to bringing excellent customer service to every person we’ve crossed paths with — it’s just a part of who we are.

A.M. Sun Solar is the highest rated solar company on the Central Coast for customer service and for good reason. Between our wide variety of financing solutions, affordable pricing, and creative installation solutions, we take pride in going the extra mile for our residential and commercial customers.

Working with A.M. Sun Solar means working with local people who care about the community you live in.

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Star Rating

4.4

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136 Reviews

Review Breakdown

5 grade

74%

4 grade

10%

3 grade

7%

2 grade

3%

1 grade

7%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Dan Himsworth Cambria, CA

Installation and followup with our solar installation has been excellent. I was told at the install that the company remotely monitors our system. After 1 3/4 years I got a call that they needed to come out and change a part on our panel.

4 months ago

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Jeramy Adams Arroyo Grande, CA

I contacted AM Solar in hopes of getting back up batteries for our existing solar system. They were super helpful and walked me though the process. We’re now approved to receive the batteries! Can’t wait to have them installed.

4 months ago

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Patricia Arroyo Grande, CA

The gentleman that sold me the system that came to the house he walked me through all the steps and when I had questions and concerns after he was done with his part of it and I would text him or email him he'd always get back to me or he'd always have the office staff get back to me right away. He really went above and beyond I felt.

4 months ago

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Donald DICKERSON Templeton, CA

Service, product & customer service , had questions, called & they were answered. had an issue with the monitoring system. Problem was immediately solved. No run around or double talk

4 months ago

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Nathan Nipomo, CA

We had a more complex installation than most homes because we didn't want to put it on our tile roof so we have a bank of panels and they did a really good job in installing them and yeah it's great.

4 months ago

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Martin Residential Solar

There were some details that had been left out of the estimate and caused some difficulty with actually implementing the plan. However in the midst of all of that they did a very good job of dealing with the issues and taking care of things about holding their end of the contract.

4 months ago

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Brian Cambria, CA

There needs to be better internal communication between departments so that the client does not receive emails that would lead to confusion. It is a great company but the communication could be better.

4 months ago

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Anonymous

The installation process went very well until the very last minute the final installation crew punctured the water pipe but they took care of it. I was very pleased at how they took care of it.

4 months ago

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Dave

Whenever I had an issue they came out and repaired it like I had a damaged paneled by a bullet. They came out and replaced the panel for me so they gave me good customer service.

4 months ago

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Ryan Paso Robles, CA

They are so communicative and professional that it’s comforting when people are working on your property. Even when we had a warranty issue the field personal were so professional.

4 months ago

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Rosa Struthers Lockwood, CA

I have called numerous times regarding a quote for two extra panels. We spent $44,000 on a solar system and cannot get a call back. I’ve called at least 6-7 times and I’m told each time someone will get back to me soon. I never get a call. I’m done. It’s a shame because we had excellent service while we were spending so much money, but now nothing. I would have given a rating if 10 at the end of December but not I’m just disappointed to the point I’m reluctant to refer AM Sun Solar.

4 months ago

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Jenice Twomey Templeton, CA

Great service for closing the sale and professional, efficient installation. had my system a year and no problems. Zero monthly fee from SoCal Edison.

4 months ago

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Joe Atascadero, CA

Very good service Took a little longer than expected but not too bad great sales person great conscience installers price was right great company would recommend to anyone interested

4 months ago

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Anonymous Templeton, CA

The original getting everything together was fine. The sales person was nice and really helpful, but then they had a delay in getting it to us and getting it started. Just the whole process of doing things was very disorganized. They spelled my name wrong on the paperwork. We kept calling and nobody called us back, people not knowing what the heck they were talking about so it was just really confusing.

4 months ago

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David Cambria, CA

This is the first solar panel I've ever done and the only company that I've dealt with so they did everything very professionally and they seem to be working fine.

4 months ago

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Carol Atascadero, CA

We went with AM Sun Solar because of the price and the exceptional knowledge that they had and the quickness and thoroughness of the answers to the questions we asked.

4 months ago

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Anonymous Atascadero, CA

Every time I've had a question or an issue with the timing on the installer or needed to move something, customer service was right there to take care of the issue.

4 months ago

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Leslie Arroyo Grande, CA

It took a very very long time to be told that the project wasn't going to happen. It wasn't all their fault because they were waiting on the city but maybe they could communicate better.

4 months ago

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Charles Santa Margarita, CA

I think they were considerate and didn't leave a pile of junk. They explained what they were doing and kept us informed as to when they would be back.

4 months ago

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Anonymous Templeton, CA

We had no communications whatsoever coming from them to us. we wanted to know an update on where our system was when it was going to be installed when the meter was going to be changed out the status of our rebate all of that none of that was communicated.

4 months ago

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Phalen Soto San Miguel, CA

There solar work and staff was professional. What really got me was when I signed up there was a promo gift that I never got. I asked several times for it. Then I referred another customer and I should have received a cash bonus from that and never got it. They don’t keep their marketing promises.

4 months ago

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Annie pech Atascadero, CA

They do care & solve problems. Any time we have a question or problems they get back to us as soon as they can. They have been very helpful and respectable.

4 months ago

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Mark Green Santa Maria, CA

They were very quick and professional. They addressed my concerns regarding roof flashing weather protection and the system is working exactly as designed and expected.

4 months ago

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Saundra Alvarez Paso Robles, CA

The lack of communication after installation was unfortunate. We were also told our solar would cover our monthly bill but instead we are paying our solar loan as well as a PGE bill. Definitely did not budget for the added expense. A bit more transparency in that regard would have been nice.

4 months ago

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Robin and Jerry Brownlee Atascadero, CA

Every step of the project went exactly as they explained. The entire staff worked with us in the most knowledgable and professional manner

4 months ago

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Kathy Atascadero, CA

Time of installation. I understand there is a shortage of batteries but I had to keep calling to have the gateway installed so when the batteries arrive the location would be prepared.

4 months ago

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Valerie Glahn Arroyo Grande, CA

Easy to work with, estimate for system was accurate and now that we have had it almost a year the size of system fits our needs perfectly!

4 months ago

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Tyler Paso Robles, CA

They let me know everything along the way. I did get a little confused. I guess they switched it and then didn't say anything but I figured out now.

4 months ago

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Anonymous Paso Robles, CA

The employees were very responsive and they were very polite, very courteous and you could tell that they were putting the customer's needs first.

4 months ago

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Anonymous Paso Robles, CA

They know their business, they stand behind their business and they're the only business to use if you want to get solar.

4 months ago

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Paul Pismo Beach, CA

Friendly and professional service, everything is explained to you in detail. Excellent communication

4 months ago

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Bob Lupoli Atascadero, CA

AM solar has to be the best Solar company on the central coast. always available and very professional

4 months ago

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Steve Moore Atascadero, CA

The sales team was proactive, the install was professional and flexible. They solved problems on the fly.

4 months ago

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Stephen Shelley San Miguel, CA

I have a roofing company and deal with a lot of solar companies, am sun solar was the most efficient company

4 months ago

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Ernest James Redman Templeton, CA

upon request for quote, quick to respond, explanation of cost and benefit, installing and going live and the savings.

4 months ago

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Liza Neville-Olson Atascadero, CA

I was impressed with the dedication to both efficiency and care that was done with the installation.

4 months ago

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WILLIAM Mehring Los Osos, CA

Price, customer service, follow through, Just so easy to work with. They always return my calls promptly.

4 months ago

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Anonymous Paso Robles, CA

The panels were installed where I needed them, nothing's gone wrong yet but they keep in touch just in case.

4 months ago

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Jim Paso Robles, CA

They said they were going to clean the panels and they didn't clean the panels. They didn't do a check up on me to see if things were going well.

4 months ago

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Curtis Atascadero, CA

The company did everything they said they would do and the savings on electricity has been incredible.

4 months ago

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Bill Pismo Beach, CA

Installation went smoothly. Part of my system isn't working right now and I am working with them to get that taken care of.

4 months ago

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Bob Atascadero, CA

The techiciations were always out here checking on the panels; they did everything that I have asked them to do.

4 months ago

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Jordan Morro Bay, CA

They were very responsive to me anytime I called and they're very helpful and they sent people out as needed.

4 months ago

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Matt Kingsburg, CA

I had a lot of questions along the way and customer support always got back to me in a timely manner.

4 months ago

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Ann Paso Robles, CA

The installation process was very easy, I was well informed and it was scheduled and met the schedule.

4 months ago

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Mark Houchin Nipomo, CA

I’m just happy to reduce/eliminate my energy bill while contributing to a more efficient use of electricity.

4 months ago

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Wofford Paso Robles, CA

Salesman can use to work the field of an installer to better instant the process but our installers did great and clean

4 months ago

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Aaron Cantrell Paso Robles, CA

The systems works even better than predicted! The staff are helpful and responsive to my questions!

4 months ago

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David King Los Osos, CA

I design they put on my roof was incorrect had to restart my own hardware hire a roofer to re-weld the boots and have them come back and re-seal everything also I recommended my brother to them and I did not get my finders fee

4 months ago

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Will Los Osos, CA

Amazing customer service, install was perfect with out a mess or any mistakes. Just an effortless process.

4 months ago

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