ADT Solar: Read 1,446 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Jon Cunningham Dunbar, NE

Great interactions with everyone I came in to contact with. With the different crews throughout the process and the staff on the phone answered any and all the questions I had.

2 years ago

Reply from ADT Solar

Hello Jon,
Thank you for taking the time to leave us a 5 star review! I am so happy that you are pleased with your experience. If there is ever anything that myself or any of the ADT Solar team can do to assist, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Aug. 23rd, 2022

check_circle

Verified Customer

star star star star star_border

LeeAnn Haight Punta Gorda, FL

We had 46 panels put on being told that would be plenty to include a electric pool heater. Our bill right now is still including used kilowatts without the heater installed. So I don't understand why I still have a 40+ dollar usage in kilowatts.

2 years ago

check_circle

Verified Customer

star star star star star

James Fason Enola, AR

Their customer service with Rachel is great. She was very helpful. Answered all our concerns with professionalism. Was very polite. Had to work out a few bugs. Panels are working great.

2 years ago

Reply from ADT Solar

Hello James,
Thank you for taking the time to leave us a 5 star review! I am so happy that you are pleased with your ADT Solar experience. Please do not hesitate to reach out to me directly if I can ever be of additional assistance with your solar project.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jun. 23rd, 2022

check_circle

Verified Customer

star star star star star

Charles Gaynor Wichita, KS

The representatives from the company at all levels have been responsive and helpful and positive to work with the product of course is something that we chose because of environmental impact

2 years ago

Reply from ADT Solar

Hello Charles,
Responsive, helpful and positive is absolutely the kind of feedback we strive for. Thanks for the pat on the back!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCommpanies.com

May. 24th, 2022

check_circle

Verified Customer

star star star star star_border

Parrott Joshua Matthew Zebulon, GA

Watch the high pressure sale up front, but we were ready to move forward. SunPro worked through the Georgia state, Georgia Power, and county quagmire to get my two systems up and running and generating power. Communications we consistent and questions addresses quickly.

2 years ago

Reply from ADT Solar

Hello There,
Thank you for taking the time to leave the feedback. I am sorry you had a high pressure experience but am glad you were ready to move forward and have been pleased with everything else. If we can ever be of further assistance, don't forget we are here and happy to help!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 11th, 2022

check_circle

Verified Customer

star star star star star

Carey

I got a bad taste, it took eight months between sun pro and my electric company, and parts . parts should have been installed when the installation was done all in all they did a great job

2 years ago

Reply from ADT Solar

Hello Carey,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

check_circle

Verified Customer

star star star star star

Vicki Wilson

Customer service was excellent. They answered all of my questions. There was no pressure. Once the decision was made, they were fast and efficient. There employees were friendly, informed and informative.

2 years ago

Reply from ADT Solar

Hello Vicki,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

check_circle

Verified Customer

star star star star star

Alexandra

I looked at several solar companies before I chose them. I liked the price and the fact I am producing electricity for my own house. It only took a half a day to install. They are quick to answer my questions.

2 years ago

Reply from ADT Solar

Hello Alexandra,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

check_circle

Verified Customer

star star star star_border star_border

Mitch

The project was supposed to be completed months ago but we had problems that weren’t resolved until this week. They did compensate us for some of the payments, which was nice. It would have been nicer if it was done when it was supposed to be done. I am satisfied with the job they did. Though some of the wiring was wrong in the inspection so that had to be corrected. The salesman was fantastic. She did a great job.

2 years ago

Reply from ADT Solar

Hello Mitch,
I am sorry to hear that there were a few issues with your project. On the same token I am glad to hear we worked to get them resolved and compensated you for them. If there is anything I can do to help turn this into a five star experience, please do not hesitate to reach out to me directly!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Apr. 7th, 2022

check_circle

Verified Customer

star star star star_border star_border

James

So far is performing as expected. The sales lady made me aware they are the number 2 company in the US and they told me about the quality and shower my pictures. It was installed quicker than I expected. They did a good job. It was a better part of the whole experience. I don’t always hear back from customer service but usually after two calls they get me an answer.

2 years ago

Reply from ADT Solar

Hello James,
I am glad you have had a positive experience overall but 2 calls for an answer is not where we need to be. If you ever need anything moving forward I hope you will not hesitate to reach out to me directly. I am here and happy to help in any way that I can.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Apr. 7th, 2022

check_circle

Verified Customer

star star star star star

Patrick Yukon, OK

A good experience so far. The salesman was good. Installation was very smooth. They are real good. I was very happy. They did have to reschedule because od snow and ice but other than that it was great.

2 years ago

Reply from ADT Solar

Hello Patrick,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

check_circle

Verified Customer

star star star star star

Beverly Santa Teresa, NM

We interviewed three or four companies and they seemed to know more about solar and they didn't over promise. They were very clear with installation. It was done quickly. There haven't been any problems.

2 years ago

Reply from ADT Solar

Hello Beverly,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

check_circle

Verified Customer

star star star star star_border

Anonymous Norman, OK

The only concern I guess we've had is that we were promised a credit and it took several months to get that. It took me calling to get the credit but we did eventually get them. The installation process was very smooth they were very professional friendly. Sun pro has been really good about doing what they said they were going to.

2 years ago

Reply from ADT Solar

Hello There,
Thank you for the review. I am so happy you chose Sunpro to be your solar provider. If there is anything I can do to help turn your experience into 5 stars, do not hesitate to let me know!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

check_circle

Verified Customer

star star star star star

Carla Humnoke, AR

I think they are a good company that will stand by what they say they will do. I haven't had any trouble with the with the equipment and all and when they put it in they explained everything to me as I got it.

2 years ago

Reply from ADT Solar

Hello Carla,
Thank you for taking the time to leave feedback. I am so happy you chose Sunpro to be your solar provider. Please do not hesitate to reach out to myself or any of the team if we can ever help with your solar journey!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

check_circle

Verified Customer

star star star star star_border

Gene Columbus, OH

They called me back to answer my questions. So far it's been working pretty good not bad either. It all went smooth, it was great and the guys cleaned up the mess when they were done. Still waiting on a rebate check and soemone was supposed to help me download an app.

2 years ago

Reply from ADT Solar

Hello Gene,
Thank you for the review. I am so happy you chose Sunpro to be your solar provider. If there is anything I can do to help turn your experience into 5 stars, do not hesitate to let me know!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

check_circle

Verified Customer

star star star star star_border

Anonymous Houston, TX

They are very fair and corrected any errors and offered me a good price on the second installation. The response time of the battery is very quick. The representative I spoke to was very responsive and very helpful. Install was delayed tremendously at many points by the lack of permits by the city of Houston.

2 years ago

Reply from ADT Solar

Hello There,
Thank you for the review. I am so happy you chose Sunpro to be your solar provider. If there is anything I can do to help turn your experience into 5 stars, do not hesitate to let me know!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

check_circle

Verified Customer

star star star star star_border

Mark Sugar Land, TX

There were a few hiccups as there are a lot of people involved and it can be hard to know who to ask questions to. Installation was done very quickly. They equipment is top notch. Overall it has been a positive experience. I am still waiting for the paperwork from the financing company.

2 years ago

Reply from ADT Solar

Hello Mark,
Thank you for the review. I am so happy you chose Sunpro to be your solar provider. If there is anything I can do to help turn your experience into 5 stars, do not hesitate to let me know!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

check_circle

Verified Customer

star star star star star

José zuluaga Wesley Chapel, FL

Because is the best company on install solar panels . We are very happy with the solar system I got the system installed for more the 8 months and working perfect. Thank you SUNPRO

2 years ago

Reply from ADT Solar

Hi Jose,
I am so glad you feel we are the #1 company in the industry. We work hard to provide our customers with an amazing experience every day. Thank you so much for the feedback.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

check_circle

Verified Customer

star star star star star

Gisela Chavez Schuyler, NE

Is really good work and personal, the only thing, but is because of circumstances out of their control, took a bit of time to get all installed, but other than that is really good!

2 years ago

Reply from ADT Solar

Hello Gisela,
I am sorry the experience took longer than anticipated but I am very happy you were pleased with everything else. If there is ever anything else we can do to further assist you, please just reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

check_circle

Verified Customer

star star star star star

Kenneth Green Lawrenceville, GA

Customer service Reps and Project managers are very responsive. Do not sell you systems and technology if you don't need it. Always provide good guidance backed by their engineers.

2 years ago

Reply from ADT Solar

Hello Kenneth,
Thank you for the wonderful review. I am so glad that you had wonderful communication received from our customer service teams. We will be here for you if you ever need us!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

check_circle

Verified Customer

star star star star star

Joshua Heetderks Atlanta, GA

Sunpro stuck with me through a long process going back and forth getting permits approved by the city and ultimately managed to successfully get the solar panels installed and activated.

2 years ago

Reply from ADT Solar

Hello Joshua,
Glad we got that permit issue taken care of for you. Thanks for the great review!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2021

check_circle

Verified Customer

star star star star star_border

Robert Lester Justin, TX

Everything up through installation was excellent. However, after installation, my project manager was not very helpful in resolving issues regarding the setup of the Enlighten app. His response was slow-to-nonexistent. After spending over $40k on a solar panel installation, is it too much to ask for a follow up call?

2 years ago

Reply from ADT Solar

Hello Robert,
Thank you for the great review and for choosing Sunpro as your solar provider! Myself and the rest of the Sunpro team look forward to servicing your solar system for many years to come. Please do not hesitate to reach out if you still need assistance with the Enlighten App. I am happy to help!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2021

check_circle

Verified Customer

star star star star star

Gernot McHenry, IL

It’s a really good company. I recommend them to all my friends. The saleslady was really friendly and nice. She helped me a lot and answered all my questions. It is a good deal and it is really well made.

2 years ago

Reply from ADT Solar

Hi Gernot,
Thank you so much for telling your friends and family about us!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 7th, 2021

check_circle

Verified Customer

star star star star star

Tiffany Oklahoma City, OK

Equipment worked excellent. Went real well, they came on the scheduled date and completed the whole project can one day. They are quick and answer all your questions and explain everything.

2 years ago

Reply from ADT Solar

Hello Tiffany,
I am glad to see that you have had a very positive experience. Thank you for sharing your review.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 7th, 2021

check_circle

Verified Customer

star star star star star

Joseph Niceville, FL

5 this is our second time having installed and we haven't had any issues. They were Quick and efficient and they cleaned up after themselves. Any issues that developed were handled immediately.

2 years ago

Reply from ADT Solar

Hello Joseph,
I am so glad you are pleased with your experience. Thank you for the review!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 7th, 2021

check_circle

Verified Customer

star star star star star

Marie R Santana North Miami, FL

They are a great company who really put their customers first. They kept their promises and are very professional. I will and already recommended them to all my families and friends.

2 years ago

Reply from ADT Solar

Hi Marie,
Thank you so much for telling your friends and family about us. I am glad that you are happy with your experience so far!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Nov. 29th, 2021

check_circle

Verified Customer

star star star star star_border

Brian Mangan Collinsville, OK

I haven't worked with any other solar company, so it's hard to compare, but SunPro's communication was excellent, the installers were knowledgeable, professional, and friendly. The only negative is that follow up on two items after the install was slow. In fact I'm still waiting on one of them.

3 years ago

Reply from ADT Solar

Hello Brian,
Thank you for the great review. I am glad to hear you are pleased overall. I will work with our team to ensure we are getting all post install items tidied up ASAP. Please do not hesitate to reach out to me directly if there is anything else I can assist you with!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Nov. 23rd, 2021

check_circle

Verified Customer

star star star star star_border

Holly Marks Rockwall, TX

Professional, kept me informed, installed in one day, answered questions, has a team work with you on all the steps of the process and competitive pricing. Only downside was it too several weeks for tech to come to assess why the meter wasn't registering correctly.

3 years ago

Reply from ADT Solar

Hello Holly,
Thank you for the review. I am so glad you chose Sunpro as your solar provider. Don't hesitate to reach out to myself or any of the team and we will be happy to help with your solar journey!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Nov. 23rd, 2021

check_circle

Verified Customer

star star star star star_border

Misty Childers Vilonia, AR

I have had a great experience with Sunpro on price and contacting. The only issue I have had is the rebate for signing up for SunPro and the rebate for previous electric company. I understand that with Covid, Hurricanes and surge of new customer that it has caused a delay.

3 years ago

Reply from ADT Solar

Hi Misty,
Thank you for the review. I am happy to look into this for you and will have the team do all we can to expedite. If there is anything else I can do to further assist with your Sunpro experience, please do not hesitate to reach out to me directly!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Nov. 1st, 2021

check_circle

Verified Customer

star star star star star_border

Virgil Pensacola, FL

It's been good communication back and forth with emails and the salesman actually stopped in the second third and even a fourth time just to see how things were going when he had extra time on his hands and he was in this area. Installation went very smoothly they had it done in half a day.

3 years ago

Reply from ADT Solar

Hi Virgil,
It is great to read it looks like you have had a wonderful experience. Thank you for taking the time to leave us some feedback!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 29th, 2021

check_circle

Verified Customer

star star star star star_border

Susan Wichita, KS

I can monitor or how it's doing every day or use my phone app and makes me more aware the energy I'm consuming and wasting so I really appreciate all that. Installation was much longer than I thought it would be but all the people that I dealt with were extremely nice. There were some gap before I got some feedback but overall I'm very impressed.

3 years ago

Reply from ADT Solar

Hello Susan,
I am glad to read you are impressed overall! There are tons of moving parts with solar installations and sometimes it can be difficult to be super accurate with timelines. Please do not ever hesitate to reach out to myself directly if there is anything that can be done to help improve your Sunpro experience. I am here and happy to help!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 29th, 2021

check_circle

Verified Customer

star star star star_border star_border

Donald Aiken, SC

Their equipment is pretty good. My system's been down now for three days. I've called them a couple times, this is seems like I call them once a week having to come out and take them weeks before they get out here and they still didn't got it working. I paid for fifty panels and I've only got seventeen of them aren't working most of the time. The installation process went fine. They're not providing very much support at all, my system is down more than it's up.

3 years ago

Reply from ADT Solar

Hi Donald,
I am sorry to hear you are having issues with your solar panels. I would love to help you out with this right away and ensure they are working just as they should. Please reach out to me directly with any additional details and your property address and I will make sure we jump on this issue right away. Thank you - I look forward to helping!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 29th, 2021

check_circle

Verified Customer

star star star star star

xxxxx Warrenton, MO

They were very helpful, keeping in contact with us. Once they got up there they put up the brackets and then they mounted them and got all the electrical ran and had it all mounted within one day.

3 years ago

Reply from ADT Solar

Hello There,
Thank you for taking the time to leave a 5 star review! I am very thankful that you chose Sunpro as your solar provider. It is great to read that things are going well so far. Please do not hesitate to reach out to myself or any of the Sunpro team if we can ever help with your solar experience. Thanks again!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 29th, 2021

check_circle

Verified Customer

star star star star star_border

Adekola Richmond, TX

My salesperson David was always quick to respond. Installation was smooth, the team came early in the morning which I really appreciate because it shows a sense of responsibility. The only feedback I have for SunPro is that the pricing is a little bit high.

3 years ago

Reply from ADT Solar

Hello Adekola,
I am very glad to read that you are pleased with your experience! Thank you for the review.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 29th, 2021

check_circle

Verified Customer

star star star star star

Connie P Argyle, TX

Professional, prompt and efficient, explained the entire process was explained before and during installation. Everything was cleaned up just as it was prior to starting the job.

3 years ago

Reply from ADT Solar

Hello Connie,
Thank you for taking the time to leave us a review. I am very glad you chose Sunpro as your solar provider. If there is ever anything myself or any of the Sunpro team can do to assist with your solar experience, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 12th, 2021

check_circle

Verified Customer

star star star star star

Thomas D Hanson Las Cruces, NM

Fast install and great communication . The hookup had a little problem that was easily resolved.

3 years ago

Reply from ADT Solar

Hello Thomas,
Thank you for taking the time to leave us a review. I am very glad you chose Sunpro as your solar provider. If there is ever anything myself or any of the Sunpro team can do to assist with your solar experience, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 12th, 2021

check_circle

Verified Customer

star star star star star

Karen VanderVegt Fort Worth, TX

The salesman David Gibbs was so knowledgeable in this field anc he was able to answer all our many questions. Get team work, communication, all around the best solar company we foun!

3 years ago

Reply from ADT Solar

Hello Karen,
Thank you for taking the time to leave us a review. I am very glad you chose Sunpro as your solar provider. If there is ever anything myself or any of the Sunpro team can do to assist with your solar experience, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 12th, 2021

check_circle

Verified Customer

star star star star star_border

Sandy Zarwulkoff Houston, TX

It was easy to make the deal. Took a while to install, then get inspections. Only reason I didn’t give 5 stars is because when I finally activated the panels, half did not work. The company sent a worker and it was repaired quickly. Just wish I could have turned the system on and had all panels generating off the bat.

3 years ago

Reply from ADT Solar

Hello Sandy,
Thank you for taking the time to leave us a review. I am very glad you chose Sunpro as your solar provider. If there is ever anything myself or any of the Sunpro team can do to assist with your solar experience, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 12th, 2021

check_circle

Verified Customer

star star star star star

Elmore Breaux

One day installation, handled permit needed from Homeowner’s Association, and great Customer Service

3 years ago Edited January 10, 2024

Reply from ADT Solar

Hello Elmore,
Thank you for taking the time to leave us a review. I am very glad you chose Sunpro as your solar provider. If there is ever anything myself or any of the Sunpro team can do to assist with your solar experience, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 12th, 2021

check_circle

Verified Customer

star star star star_border star_border

Billy Bowden Buffalo, TX

Well I like the idea of going green. I just hope that I didn’t jump the gun on this. I was really wanting the Tesla battery for the price. Nobody told me that during the daytime, i can’t get phone signal. Which is very important, because I run a business. Nobody told me that during the daytime i can’t watch TV. I was just using antenna, which was free. Now I will have to pay for satellite.

3 years ago

Reply from ADT Solar

Hello Billy,
I would love to help you out. Will you please send me an email with your concerns and also include your property address so I can locate your account? I want to make sure and get this all addressed for you. Thanks!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 16th, 2021

check_circle

Verified Customer

star star star star star_border

Rachel Erin Camacho-McKee Phoenix, AZ

overall the process was ok. There was a piece missing from the original install (small inconsequential clip) but because it was missing the inspection failed. Then it took a while for the part to be special ordered and replaced. All in all it was better than worse, but just aggravating at points.

3 years ago

Reply from ADT Solar

Hi Rachel,
I am sorry to hear there were a few aggravating times during the installation phases of your project. There are a ton of moving parts in our home improvement projects and we work hard to get it all done timely with a clean good looking final product. I hate that you had to experience unexpected delays. If there is anything I can do to assist with your solar experience at this time please do not hesitate to reach out to me. Thank you for choosing Sunpro.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 17th, 2021

check_circle

Verified Customer

star star star star star

Wendy

Everybody was friendly and nice and efficient. I think it is a good company. I like that they don’t drill into the roof. They put up cinder blocks so there are not holes in the roof.

3 years ago Edited January 10, 2024

Reply from ADT Solar

Hello Wendy,
Thank you for the 5 star review. I am glad to read that you are pleased with your Sunpro experience! Please do not hesitate to reach out to myself or any of the team if any questions or concerns come up. We are here and happy to help!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 7th, 2021

check_circle

Verified Customer

star star star star star_border

Travis Andover, KS

I am a numbers based guy and I had a spreadsheet for my requirements for price and saving and she blew me away answering all my questions. Customer service has been exceptional. The process has been pretty seamless. Once everything got stated it went fine.

3 years ago

Reply from ADT Solar

Hi Travis,
Thank you for the wonderful review! I am very pleased to learn you were pleased with the numbers. Please do not hesitate to reach out to myself or any of the Sunpro team if there is ever anything we can do to assist with your solar journey.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 10th, 2021

check_circle

Verified Customer

star star star star star

Dana Gordonville, TX

Initially I though the price was a little high but I now understand the value for the money. We have had few issues. I am pleased with the response time on the backup battery kicking in.

3 years ago

Reply from ADT Solar

Hello Dana,
I am very glad to read that you are pleased with the overall quality of the product and service you have received. We are hear and eager to help if you need us!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Aug. 31st, 2021

check_circle

Verified Customer

star star star star star_border

Thomas Live Oak, FL

It took a little longer than expected and the communication kind of broke down in the end. There was a delay on the battery. When they finally got someone out, the people were top notch, super professional and nice and it looks fantastic.

3 years ago

Reply from ADT Solar

Hello Thomas,
Thank you for the review. I am sorry to hear that we fumbled near the finish line but it is great to learn that you are pleased with our final product! If I can ever be of assistance, please do not hesitate to reach out to me directly. Happy to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Aug. 31st, 2021

check_circle

Verified Customer

star star star star star

Marcy Z Richards, TX

Customer Service has been impeccable from the first visit with the sales rep to the last confirmation of the system going active. Not to mention it has stormed for the past 3 days and we still are 70% independent.

3 years ago

Reply from ADT Solar

Hi Marcy,
Thank you for the 5 star review. I am very glad that you are pleased with your Sunpro experience. If there is ever anything I can do to help with your solar journey, please do not hesitate to reach out to me directly. I am here and happy to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jun. 7th, 2021

check_circle

Verified Customer

star star star star star_border

John Pike Hahira, GA

Had some trouble with obtaining battery, but we knew it ahead of time that they were on back order. Did not know system could not be used until whole purchase was complete so we were happy when the battery made it and we could use product.

3 years ago

Reply from ADT Solar

Hello John,
Thank you for the review. I am sorry for the delay with faced with your battery but am glad its all resolved now! Thanks for the feedback.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 25th, 2021

check_circle

Verified Customer

star star star star star

Andrew Nelson Krum, TX

No pressure sales, great customer service and warranties. The ONLY drawback has been length of time to receive our rebate check from them due to increase in people going solar.

3 years ago

Reply from ADT Solar

Hi Andrew,
Thanks for the review. I am sorry it has taken time to receive the rebate check. If this issue is still lingering, I would love to look into this for you and help resolve. Please just send me an email with the details and we will get to the bottom of it!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 20th, 2021

check_circle

Verified Customer

star star star star star

John T Velez Fort Walton Beach, FL

They were easy to work with. Not fast talkers to just sell a product, but really believe in it. They were true to their word. Passed inspection quickly with no issues. Communication was great and effective.

3 years ago

Reply from ADT Solar

Hi John,
I am so glad you found us easy to work with. We work very hard to make things as easy as possible. Thanks for the 5/5 review.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 20th, 2021

check_circle

Verified Customer

star star star star star

Dave Myers Benton, AR

The service we receive is outstanding from the sales agent to the installation process. They monitor the panels and fix any issues timely. We are pleased in the short time we have had our panels.

3 years ago

Reply from ADT Solar

Hi Dave,
Thank you for the amazing review. We are here if there is ever anything we can do to assist with your solar journey.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

ADT Solar Reviews