Founded in 1980 by Charlie Ergen, Candy Ergen, and Jim DeFranco, DISH has grown from humble beginnings into a Fortune 250 company. It provides satellite TV to roughly 13 million users around the United States. DISH focuses on providing the best value, service, and technology in teh Pay-TV industry. DISH provides a variety of high quality programming to best suit every customer's needs. Additionally, DISH is a publicly traded company on the NASDAQ exchange with the symbol "DISH."
- Competitive Pricing
- DVR and Other Technology
- Mobile App
DISH offers a variety of packages, each with its own value and unique price. DISH's emphasis on value definitely holds true with its packages. For example, the "America's Top 120" is the most affordable option, but you still get over 190 channels like USA, CMT, Disney Channel, and ESPN, plus great add-ons like free installation and free HD for life. Depending on the package, you can enjoy upwards of 290 channels to choose from. Unlike some other Satellite TV providers, DISH offers its services in all 50 states in the United States with 24/7.
One feature it holds over other satellite TV providers is free DISH Movie Pack for three months. DISH Movie Pack is a premium movie streaming service only available with DISH packages. Like DIRECTV, DISH Network offers HBO, Cinemax, STARZ, and Showtime free for three months with America's Top 120 package and above.
DVR and Other Technology
DISH's premier product is Hopper 3 HD DVR. The Hopper 3 has a two terabyte hard drive, which is twice that of the Genie, DIRECTV's competing product. With the extra space, the Hopper can store up to 500 hours of HD recordings, more than DIRECTV.
If you ever get tired of commercials, DISH allows you to skip them during primetime programming on major networks. While DIRECTV allows you to view four different shows in four different rooms, DISH increases that standard by allowing six different shows in six different rooms.
If you ever lose your remote, you can use DISH's remote locator to find it. And once you find the remote, you can use it to choose from a selection of 15,000 On Demand movies, which is more than twice that of DIRECTV. Additionally, DISH has upgraded its remotes to include voice recognition. Now you can simply speak commands for an easier TV viewing experience.
DISH also offers its customers a user-friendly app to keep track of their favorite programs while on the go. Currently, they have been given 3.7 out of 5 stars on the Android Apps site for Google Play. There have been between 5,000 and 10,000 installs. New features of the app include the following:
- Home screen that allows user to quickly find content or On Demand.
- Manage your appointments and programming.
- DVR compatible control
- View or pay your bill
- Troubleshooting help
- Two-Year Contract
- Service and Equipment Issues
DISH requires its customers to sign a two year agreement when officially becoming a part of the DISH family. This is not unlike many other TV providers. DISH provides a ton of information regarding its packages and related fees. Even though you have to sign a two-year contract, there is a welcome assurance that DISH offers a two-year price-lock, which means your monthly rate will not increase over the duration of the contract.
Service and Equipment Issues
Another common user complaint involves problems with equipment and reception services. Having a TV provider that doesn't provide consistently good service is not worth the time or the money. Many customers have felt their service with DISH was poor in this regard, making their experience unsatisfactory. While many are quick to blame DISH as a company, a number of the issues complained about are simply results from the satellite industry as a whole and are not DISH specific. Unfortunately, simple things like weather can seriously impact the equipment and service provided.