DISH

• DISH TV Packages
  
• DISH High-Speed Internet Add-Ons
• Whole-Home HD DVR 
• Free Professional Standard Installation
• 24/7 Customer Service
• Voice Remote with the Google Assistant
• DISH Protect

DISH TV Packages

DISH network offers customers four TV packages that provide hours of entertainment. Customers can choose their package based on their unique preferences. Whether looking for sports channels, HD channels, Live TV, etc., DISH TV packages provide options for you. Each DISH TV package comes with a 2-year TV price guarantee, free HD for life, over 70 Sirius XM music channels, DISH Anywhere, and a free standard professional installation.

Additionally, each package comes with a Smart HD DVR and a free Voice Remote. For specific channel lineup, you can find more information on DISH's website.

190  TV Channels: America’s Top 120

• $59.99 per month with a 2-year contract
• Notable: ESPN, USA, CMT, Disney Channel, E!
• Local Channels
• Over 28,000 free On Demand Titles

190+ TV Channels: America’s Top 120 Plus

• $74.99 per month with a 2-year contract
• Notable Channels: SEC Network, Big Ten Network, Pac-12 Network, NFL Network, and Regional Sports Included
• ESPN and Local Channels
• Over 28,000 free On Demand Titles

240+ TV Channels: America’s Top 200

• $84.99 per month with a 2-year contract
• Notable Channels: MLB Network, NBA Network, NHL Network, and the Golf Channel
• Additional Top Channels: Hallmark, Disney, XD, Bravo, A&E, and Sundance
• ESPN, Local Channels, and Regional Sports
• Over 35,000 free On Demand Titles

290+ TV Channels: America’s Top 250

• $94.99 per month with a 2-year contract
• All of America’s Top 200 plus 17 movie channels: Turner Classic Movies, STARZ Encore Channels, The Movie Channel, and more
• ESPN, Local Channels, NFL Network, and Regional Sports
• Over 36,000 free On Demand Titles

Depending on the package, subscribers can enjoy upwards of 290 channels to choose from. Unlike some other satellite TV providers, DISH offers its services in all 50 states in the United States with 24/7 customer support. Although subscribers should be aware that all offers require credit qualification, 2-year commitment with an early termination fee, and eAutoPay.

With select packages, customers will receive a free 3 month trial of premium channels from SHOWTIME, STARZ, and Disney Movie Pack.

*After 3 months you will be billed $30 per month unless you call and cancel. 

DISH High-Speed Internet Add-Ons

One of the advantages of investing in DISH TV is the additional discounts that you will receive when you bundle your service with other services offered by DISH. For those that add high-speed internet to their DISH TV plans, pricing can start as low as $20 per month. This high-speed internet service will provide speed for surfing, streaming, and gaming.

*Internet services and pricing are subject to availability and some restrictions apply. For more information, it would be advantageous to speak with DISH customer service representative

Whole-Home HD DVR 

The Hopper 3, DISH’s award-winning Whole-Home HD DVR and secondary receivers allow customers to watch TV in any room in the house. Users can start watching a show in the living room and when they get tired can pause and resume the show once they’re in bed. Customers can also say goodbye to recording conflicts as DISH lets customers record 16 programs at once. Perhaps one of the most unique features from the Hopper 3 is the ability to watch four channels at once.

For customers with more than 2-3 TV’s in their home, DISH offers a small but powerful complimentary receiver, Joey. A Joey connects multiple TV’s in the home with the Hopper to help create what DISH calls a “whole-home entertainment experience.” The Joey has all the same benefits as the Hopper and can either be wired or wireless.

*All offers require credit qualification, 24-month commitment with early termination fee and eAutoPay. Prices include Hopper Duo for qualifying customers. The Hopper, Hopper with Sling or Hopper 3 is $5 per month or more. Upfront fees may apply based on your credit qualification

Free Professional Standard Installation

Unlike most service providers, DISH will mount the satellite dish and install the Whole-Home DVR system for free. The company is extremely transparent about what customers can expect on their installation day and what the installation includes.

Customers can expect their DISH technician to:

• Conduct a site survey and provide recommendations to where the satellite dish should be placed
• Assemble and mount the satellite dish
• Install DISH receivers (Hopper, Joey, etc.) for each television included in the service, in up to 6 rooms
• Program DISH remotes to work with the TV and DISH Receiver
• Answer any questions
• Provide prompt and courteous service

24/7 Customer Service

Because of the company’s focus on customer satisfaction, DISH has technical support agents standing by 24/7 to help troubleshoot, resolve issues, and get customers back to watching their favorite show. DISH has nine call centers located throughout the United States filled with customer service agents who are ready to help answer and resolve any questions.

Voice Remote with the Google Assistant

DISH offers a voice remote that is compatible with the Google Assistant. This has been done by integrating the smart assistant directly into each DISH set-top box. Users can change channels, open apps, search for specific actors or shows, ask questions, and even manage daily tasks like adding food items to the shopping list. Other features include a remote locator, backlit keys, and the ability to personalize specific hotkeys.  

DISH Protect

DISH Protect ensures customers that if something goes wrong with their equipment, DISH has them covered. Customers can select from a Silver, Gold, or Platinum plan — depending on how much coverage they want. Here are the current pricing and coverage for the DISH Protect plans:

Silver: $9.99 per month

• $0 Technician Visits (regular cost $95)
• Advanced Agent Access
• First Appointment of the Day
• Joeys at No Upfront Cost
• 10% Smart Home Services Discount
• Free Shipping on Replacement Equipment
• Identity Recovery

Gold: $12.99 per month (includes all features of the Silver plan)

• Identity Protection
• Cybersecurity and Anti-Virus
• Real-Time Tech Support

Platinum: $24.99 per month (includes all Silver and Gold plan features)

• Whole-Home Device Protection

*Not included in the 2-year price guarantee or advertised price (and subject to change) 

*All packages, programming, features, and functionality are subject to change without notice. For business customers, additional monthly fees may apply. DISH Protect plans are not available to all DISH subscribers, please contact the company to determine whether you qualify 

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• Additional Fees
• Does Not Offer NFL Sunday Ticket
• Weather Conditions Can Affect The Signal

Additional Fees

With all that DISH has to offer, customers may find themselves signing up for better equipment, more channels, and longer contracts. Although fees are standard throughout the industry, customers should be aware of what’s being added to their bill. Here’s a list of some of the current DISH Network fees that customers may come across:

DVR Service

• Hopper or ViP: $15 per month
• 922: $10 per month

Receivers

• Hopper 3, Hopper with Sling, or Hopper: $15 per month
• Super Joey: $10 per month
• 4K Joey, Wired Joey, or Wireless Joey: $7 per month
• Wally: $7 per month

Billing Transaction Fees

• Late Payment: $10 
• Returned Check/Electronic Funds Transfer: $20 
• Payment Extention: $15 

Appointment Fees

• Standard Technician Visit (with DISH Protect): $0
• Standard Technician Visit (without DISH Protect): $95
• Custom Work Install: $50

Shipping Fees

• Standard (with DISH Protect): $0
• Standard (without DISH Protect): $15
• Expedited (with DISH Protect): $20
• Expedited (without DISH Protect): $35
• Empty Boxes for Equipment Return: $15

Cancellation Fees

Early Termination (prorated per month remaining in the commitment)

• DISH’n It Up: $480
• dishNET Satellite: $420
• dishNET Wireline: $240
• New Customer: $480
• Preferred Customer Offer: $240

*2-year commitment: Early termination fee of $20 per month for the number of remaining months applies if you cancel early

Unreturned TV Equipment

• Hopper 3: $350
• Hopper with Sling: $300
• Hopper: $50
• Hopper Duo: $250
• 4K Joey: $50
• Super Joey: $100
• Wired Joey: $50
• Wireless Joey: $25
• Wally: $50
• LNB: $49
• SmartCard: $50

*Actual amounts may vary based on when your account was created or applicable services were added.

Does Not Offer NFL Sunday Ticket

While DISH does not offer NFL Sunday Ticket, customers/sports fans can get the Multi-Sports Pack which includes the NFL Network and the NFL RedZone.

Weather Conditions Can Affect The Signal

As many customers have noticed, a satellite dish is affected by the weather. Storms, clouds, and snow will all mess with the TV signal. While this isn’t a problem for cable TV, DISH customers should be prepared to deal with this. However, customers can still watch their DVR recordings during short-term outages.