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DIRECTV

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7.5

Overall Score

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Ruben Delgado Houston, TX

They have great channel choices and picture quality is very good, but sometimes when we have a storm we lose the picture.

4 years ago

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Amanda Walker Arlington Heights, IL

I like the selection and variety of channels you are offered. I dislike the disturbance during bad weather.

4 years ago

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PJWILEY Austin, AR

I loved Directv until they started charging more and showing less. I love the setup of the programming and the ease of finding something to watch.

4 years ago

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Tanya A Long Beach, CA

Great selection and good equipment, but the service is very expensive and the customer service is terrible! They kept charging me for service after I canceled and for equipment I returned.

4 years ago

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Michelle Arduengo-Sandino Merced, CA

When my bill started to get higher and higher they were able to look at my bill and find ways to reduce fees without reducing programing.

4 years ago

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Corena Norcross, GA

Experience has been good the only part I don’t like is the free for 3 months then you forget at the end of 3 months and get hit with big bill

4 years ago

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Renee Tucker Gwynn Oak, MD

I have been satisfied with this service. I am understanding when the signal is loss due to a storm.

4 years ago

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Charlie Norcross, GA

Awesome company to work with and have service. Any problems were solved in a timely manner and very nice to talk too.

4 years ago

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Evita James King, NC

Rates are too high. Customer service was not the best. They have so many channels but after the 1st 50 to 60 channels the channels repeat with different numbers.

4 years ago

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Barracuda Sterling, IL

Let me see if I understand how this works. You own the equipment, I pay a rental fee monthly for the equipment then when it breaks I pay to have your property repaired. Am I understanding this correctly.

4 years ago

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Trent Pineville, LA

This is a very unproffesional company. I had them for a while and moved due to divorce and cancelled my contract. I went by a Direct TV providor store and paid in full the contract that i owed. Got a receipt for it and was told i never paid it. I'll neb=ver use them again or reccommend them to anyone.

4 years ago

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Ashlee Matthews , IL

Pretty good to work with. A bit annoying that I have to call each year to beg for the next available discount for my service.

4 years ago

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Benjamin LeBlanc Dallas, TX

DIRECTV is a mediocre at best television provider. Their consistency is flaky and the customer service is flaky as well. These aspects do not want the price either. Would not recommend.

4 years ago

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Janie Dennis Tallahassee, FL

I grew up with DIRECTTV which is why I love it! They had so many cool and interesting channels! Love it!

4 years ago

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Nick Hansen Eagle Mountain, UT

We enjoy the variety of channels offered from basketball and football games to holiday themed shows. Super easy to record shows.

4 years ago

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Erin Glendening Slidell, LA

When we moved houses DirectTv installed our TVs and satellite in about two hours. The representative was very helpful.

4 years ago

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Anne Tallahassee, FL

I got a variety of channels for a cheap price. Like most I didn't have service when it rained though, due to the satellite connection.

4 years ago

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A’lea Richardson Lake Butler, FL

Great TV provider. It holds up very well during bad weather. Customer service is always so helpful whenever I call.

4 years ago

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Angelina Hamilton Jackson, MS

In really like the channel packages that are available. They have all the channels I watch. Picture is great and I have no complaints.

4 years ago

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Roman Christiansen Pleasant Grove, UT

Really great television provider! No glitches and everything works smoothly! I would definitely recommend DIRECTV!

4 years ago

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Brandi Eox West Valley City, UT

When I first started with DIRECTV I was very happy with them as the years went by I became very displeased with the constant removing of channels for instance our local channel 5 was out for almost an entire year so about six months ago I moved over to dish network and I am so impressed with their services sorry

4 years ago

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Justin McMurtrey South Jordan, UT

Direct TV is a solid choice for satellite. They reasonable packages. They are somewhat limited in some of our local sports packages on the West Coast.

4 years ago

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Karen Hartnack Norcross, GA

I have had direct TV for twenty three year I have a great package with several channels for a great price

4 years ago

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Chase Reed , NH

DIRECTV is great for shows and movies, it even let's you rent or buy movies that just were released from the movie theater.

4 years ago

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BJ Tenney Woods Cross, UT

I never had any technical issues with Directtv, and loved their service, but I did feel like they were a little overpriced.

5 years ago

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sydney clark Gilbert, AZ

The only cable provider I still will use! I love the people who work here and they are fast at answering questions!

5 years ago

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Alyssa Boren American Fork, UT

The service is fast and the DVR has a good amount of space on it. Recording shows and movies was easy and you could record multiple things at once.

5 years ago

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L. Fowler Pleasant Grove, UT

We used Directv a few years ago before changing to cable. It was a little difficult to use in our windy neighborhood. Hopefully they have been able to fix that.

5 years ago

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Vincent Leuzze San Jose, CA

Watch this all the time and neved have had a complaint, best shows and very consistent connection all the time.

5 years ago

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Jami Howell Farmington, UT

It's too expensive for the packages that it offers and it hardly ever has the games and channels that I want. Always in "contract disputes". Freezes all the time and they never offer upgrades.

5 years ago

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Cynthia Carman American Fork, UT

It has a great selection of channels and very nice customer support, but they charge too much which is why I gave them 4 stars.

5 years ago

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Amy Boren American Fork, UT

Direct tv was fine, they were difficult to schedule and come out when we had problems. We discontinued with them when they dropped the pack twelve network.

5 years ago

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Kathy Castleton Saratoga Springs, UT

It's very slow most of the time. When we try to ask a question there is never a clear answer or anyone who can help give us a specific answer. The billing is confusing and unclear

5 years ago

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Pam Robello Marysvale, UT

Their customer service leaves a lot to be desired. We had Directv before switching to Dish. Their channel choices were also not as desirable as those from Dish

5 years ago

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Amy Decker Bloomington, IN

We were Directv customers for 3 years, and were pleased with the service, but did not feel that their pricing was competitive.

5 years ago

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Darrin Henry Pleasant Grove, UT

Direct tv is the best dish company out there because of the many channels it offers. It does cost more that the others though.

5 years ago

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Brooklyn May Logan, UT

DirecTv is affordable and has pretty good coverage. A few missing channels that are extra. But overall great reliable tv Provider.

5 years ago

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C B Hyrum, UT

I have been a customer for 5 years, over that time, I've never had as poor of service when it comes to solving a customers problems with their product. Their rates change without notifying customers

5 years ago

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Jason Draper, UT

I like Directv because they give you access to tons of shows and movies. I don't like, however, that you can't watch any show whenever you want.

5 years ago

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Maryn skinner Gilbert, AZ

I just got Direct TV and love it. There are so many different channels and options! I haven’t had a problem yet and have been very pleased so far.

5 years ago

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Rebecca Provo, UT

They have good channels, but it’s honestly too expensive for TV. With all the streaming sites now, paying for this service is always a waste to me.

5 years ago

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susie Kaysville, UT

my family switched to directv not to long ago and we love it. it works so good and has a lot of options.

5 years ago

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Scott Orem, UT

I never really had a great experience with DirecTV during the time I was a subscriber. It was overpriced for what we got in return. They also dropped channels from our package multiple times which was frustrating.

5 years ago

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J Crawley Provo, UT

Been a customer for the past ten years or so. I wish DIRECTV provided more variety in the movies offered. Unfortunately, most of the movies are recycled on a regular basis with very few new ones being offered.

5 years ago

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Ericka Bergstrom Lehi, UT

Directv is just hands down the best. Love the service, love the customer service and love the options.

5 years ago

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Tracey Hazel Orem, UT

DirectTV has been having issues with ABC for some time now and it’s very obnoxious. We aren’t able to watch any shows that play on the channel live.

5 years ago

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Brittney Miskin Riverton, UT

Beyer than many of the other satellite TV companies out there, howver, still a little expensive. Good customer service, easy to sign up and cancel.

5 years ago

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Customer Saratoga Springs, UT

I love Direct TV because I can create favorite lists and only have the channels I want. Great parental controls.

5 years ago

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Molly South Jordan, UT

I watch directv every day!! I love that I can watch it on my phone also!! It makes watching shows every easy

5 years ago

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Hailey Nilson Salt Lake City, UT

I’ve had direct tv for the last 5 years and I love them. The connections great and i get all the channels I want.

5 years ago