Name: DIRECTV
Rating: 2.5

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Dean Hammond Los Angeles, CA

too expensive, extra charges for what one DOES want to watch...400 plus channels of what one doesnt want

6 years ago

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Judge cowart Davenport, IA

Ok service, pricing and new additional channels not a option, without more charges $$

6 years ago

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jack vierling

mostly reliable except in bad weather-help line personnel very friendly and willing toi help.

6 years ago

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Marc Lipman

Comparable to Cable companies in price and services. Loses signal in bad weather.

6 years ago

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Joe Silva Riverside, CA

Wish there was a way to choose the channels I would like to watch and omit the ones I never watch

6 years ago

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Michael Patterson Salt Lake City, UT

We sometimes loose signal and they isn't always access to the sports programs of my favorite universities.

6 years ago

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Connie Patchett Corpus Christi, TX

I did not lose service while watching TV and it was simple to operate.

6 years ago

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Rick davis

I wanted to transfer to a house next door same family member dad passed away wanted to charge me 100 so I'm canceling

6 years ago

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Msclark Hayward, CA

Clear Picture and Reasonable Cost. Customer service is excellent

6 years ago

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Rob Santini San Clemente, CA

ease of use of the technology and great selection of content

6 years ago

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JC Houston, TX

Every time the wind blows hard or it rains the TV goes out. To get the thing up & gong again it could take 30_45 minutes rebooting.

6 years ago

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Mike Tierney Palm Desert, CA

Wide selection of channels, competitive costs, decent remotes.

6 years ago

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Jeff Baker, FL

just fair reception and priced too high. Started out at a reasonable price level but just kept increasing

6 years ago

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James McGee Sun City, CA

Never had a problem although I'm paying for a lot of channels I never watch

6 years ago

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Princess Glendale, AZ

I probably don't utilize all they have. Nothing special over any other supplier I've had over the years

6 years ago

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Darrell Clinton Bartlesville, OK

The quality of the transmission is great and it' almost never interrupted.

6 years ago

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Larry Coleman

They are seamless and the system works well. Only complaint is it is too expensive

6 years ago

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Brandon Amelia, LA

My satellite has a tendency to freeze a lot while watching and the weather is sunny and clear

6 years ago

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Kenneth Garwood Chicago, IL

Very, very difficult to get someone to help when there is a problem and to resolve it when I do get someone.

6 years ago

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Helen Rose Cleveland, OH

The Rep's have always been helpful, courteous and considerate.

6 years ago

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albert lohse Aledo, TX

Picture quality excellent customer service over 20 years of service

6 years ago

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James OKeefe Sacramento, CA

It works good all the time; only once was there an outage in the last year

6 years ago

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Jim Brown Slidell, LA

In spite of their claims, TV goes out with the slightest of rainfall. Periodically have to reboot receivers for no apparent reason.

6 years ago

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Tonya Manteca, CA

The cost for the package I have with no movie or sports channels is expensive- costs more than my water bill!

6 years ago

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CharlesEtz Lorton, VA

Problems are few and when service is needed the response is excellent.

6 years ago

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Miteykwin

High quality, great picture, great options, great customer service, great.

6 years ago

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Bryan K Ross Effie, LA

The freakin commercials are totally out of control. I been using my stopwatch to time the commercial breaks and...over 6 freakin mins...wtf???

6 years ago

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Ernie Valentin Daytona Beach, FL

Great service -love all the sports -been with them for over 15 years!!

9 years ago

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David Shaffer Washington, DC

Bad customer service. If you want to buy something it happens quickly. If you need service or repair it is done slowly. I wish I could get cable where I live

9 years ago

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Rob Williams Winter Haven, FL

Excellent service, good selection of programming options. However, an expensive approach to tv.

9 years ago

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Brad Bakalyar Medford, OR

long outages phone support is a joke \ charges are bunch of s*** renting used equipment then they want you to pay for repairs on used equipment fees are a JOKE

9 years ago

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marilyn mathis

I been with diretv all most 3 years and i love diretv they have good channel

10 years ago

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Alan kendall Chicago, IL

don't like the fact that I can't move my TV from one side of living room to other with out paying for it or have cable ran across my ceiling

10 years ago

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Rudy Almaraz Sanger, CA

Pay to much and I don't have any premium channels, called customer service and was given one day of premium channels. Been a customer for five years, but they didn't care.

10 years ago

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Amber Dover, AR

Ask them to suspend my service because I had medical problems. They did not do it and started taking random amounts of money out of my account. Sometimes twice a day.

10 years ago

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Robin Wheeler Wake Forest, NC

Have had Direct TV for almost 18 years love it even have it in my camber

10 years ago

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Lyssa Havana, FL

I love DIRECTTV and the tons of channels they offer. Customer service is also great and helpful!

2 years ago

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Amie Tatro Dalton, GA

I like that they offered a customer retainment price when I went to cancel service. However, I went to cancel because the price was outrageous.

3 years ago

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RD Owens Charlotte, NC

Good service over the years. The only issue was the install of the dish on my roof that caused a leak.

3 years ago

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Q Kelly Hallandale, FL

Those deaths that they place on your property are ugly once you’re finished with the service they will not remove them any type of rain drops or if the birds jump on the house you lose service

3 years ago

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Cassandra Tetzlaff Bend, OR

Like every company, Direct tv has its pros and cons. I do like the channel lineup and being able to pause live tv.

3 years ago

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Chris Bright Tempe, AZ

Customer service was more like a sales center, we could never get service because they were always aggressively trying to up sale us rather than take care of our needs as customers.

3 years ago

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L L3 San Antonio, TX

Customer service is really good but the corporate side is awful and you don’t get your money’s worth out of it.

3 years ago

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Traci Cannon Windermere, FL

No Customer service, they want the Customer to diagnose the problem before sending out a technician. Price is ok but not worth the aggravation.

3 years ago

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Mr Fields Manning, SC

The price is too high. Multiple channels that show the same thing is their way of making you think you have tons of channels you choose from.

3 years ago

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Cody Castillo Tucson, AZ

They have a good selection of shows as well as very little issues. The customer service can sometimes be a hassle.

3 years ago

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Jana Price Texas City, TX

I like this service except they keep going up on price. Have not experienced very many outages.

3 years ago

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K.H. Tehachapi, CA

When we had their service I found it to be unreliable and ver expensive. It seemed like almost every month our bill would increase, but our service wouldn’t. I would never return to DIRECTV.

3 years ago

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Mary Greenwood Anniston, AL

We have been charged for channels we did not order. We called twice to have them canceled and reimbursed. Poor customer service.

3 years ago

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Lynn D Tarone Rio Rancho, NM

I liked the range of programming available. However, the cost was staggering and the service, when you had a problem was hit and miss.

3 years ago