Name: DIRECTV
Rating: 2.8

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Lynn D Tarone Rio Rancho, NM

I liked the range of programming available. However, the cost was staggering and the service, when you had a problem was hit and miss.

4 years ago

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Nomar Glendale, AZ

I had direct tv for several years but when our contract expire they didn’t want to give us the same bonuses then when we were new customers ..

4 years ago

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Tatiana M Irvington, NJ

Slow service but okay overall. Good packages and good customer service. I tried them but I wouldn't go back to them.

4 years ago

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Victor Day Lawrence, KS

They required an expensive long-term contract I couldn't get out of when I moved unexpectedly. It cost me nearly $1,000 for services I could not use.

4 years ago

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Antonio Phoenix, AZ

very helpful when it comes to managing my account and helping me find deals to save me money.

4 years ago

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Maria Oquendo San Juan,

Excellent cable tv show. They have a variety of choices in programming and equipment.

4 years ago

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Tim Bishop , GA

Great selection of channels, good clarity even in storms, only down for all is that they have entirely too many up charges, so just watch your bill

4 years ago

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Ashley Brown New River, AZ

Over priced and feel as if customer services doesn't care about you at all. Would like to see this improve prior to considering going back with them.

4 years ago

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Rhonda Helms Vienna, VA

I had a very good experience with them. They have good deals when you first enroll.

4 years ago

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Ed S San Antonio, TX

I had Direct TV but decided to change due to price increase, failure to carry some desired channels and poor service and then they wanted me to climb onto my roof and return their antenna.

4 years ago

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James Los Banos, CA

Excellent service since they are one of the few providers in my area. Call center isn't all that great for help.

4 years ago

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Cynthia Griffin San Antonio, TX

when i lived out in country direct TV was the only way to get TV so it came in handy,

4 years ago

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Tracey Columbia, MD

service constantly cutting out with just a little bit of wind. the cost is too much when its always cutting out. i finally just switched to att tv.

4 years ago

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Cristina ,

Good television service, great customer service. At directv, they make sure youre happy with what you get

4 years ago

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Donna Shouldis Lancaster, OH

High prices, Channels deleted always Better service than other companies, Paying for local channels and not receiving them due to negotiations

4 years ago

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maria farias Los Angeles, CA

They have good service and I like their products they help you when ever you need help

5 years ago

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Brenda Bigler Rocky Mount, NC

I started out happy with channels, price and everything but then the price more than doubled even when I was told I was suppose to get a promo price, I canceled and never got a refund as promised

5 years ago

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Kassie Garland Glen Carbon, IL

The service is decent with Direct TV and the new customer deals are great, too bad they don’t treat existing customers as well as new ones.

5 years ago

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nichele thau ,

Great customer service and they helped every step of the way with all of my questions

5 years ago

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Maria Sena Torres ,

DirectTV is a good service and has a lot of good channels. There was always some good movies on.

5 years ago

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Kathie J Jones Alabaster, AL

My son likes their remote best. I think they are Ridiculously high! Not counting his add ons it's still highway robbery. Reception good.

5 years ago

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Coffee Los Angeles, CA

I use to be with direct T.V. the only thing I didn't like is changing your bill when you don't expect it.

5 years ago

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Barbara Marini Charlotte, NC

Love having the use of three TV's in my home that can be use with only one box. Recording and play back feature.

5 years ago

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Tiffany Johnson Florissant, MO

The packages are pricey so, you don’t have the popular tv networks. The picture quality is good til the rain and storms come

5 years ago

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Prince East Stroudsburg, PA

The shows and stations are great but there are too expensive you always loose signal when the sky is overcast

5 years ago

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Berenice Ramos Batavia, IL

Awesome service I live in the rural suburb and never have problem with the service

5 years ago

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Andy Vandros Rochester, MN

After 17 years we decided to leave them, customer service is bad, pricing is going through the roof. ATT ownership made it worst. Cannot get customer support, hidden fees and surprise fees are normal. STAY AWAY.

5 years ago

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Veridiana Orozco Fresno, CA

Good variety of channels for the price value. Additional perks if you are a att cell subscriber

5 years ago

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Lucy Salinas Weslaco, TX

Had direct Tv got what I thought was a good deal and prices kept going up and the satellite doesn’t work if it rained.

5 years ago

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joseph szymanski Cadillac, MI

need to come out yearly to realine the satilite dish, which they have not and we are getting more channels pixcelating

5 years ago

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Sandra Williams Montgomery, AL

No service in the rain. Plans to expensive for normal channels. The satellite look so terrible on your roof. Hopefully, my roof don't get damaged once I cancel my service and they come to remove it.

5 years ago

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Darrell C Union City, CA

Had this company for over 20 years. Then got to a point when I needed repairs. Lied about someone calling me back then didn't care when I called back. Went to Comcast after that.

5 years ago

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Yolanda Ramirez Rohnert Park, CA

I have them for 15 years and like them but to expensive. I feel like the longer you are with them he more you pay.

5 years ago

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Jenny Martinez Miami, FL

DirectTV was not expensive. Their channel packages were very good. Everyone in the home has something to watch

5 years ago

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Judy Feldmeier San Antonio, TX

The cost is high and we get so many infomercials as channels. Also when we try to record the recordings sometimes come out distorted.

5 years ago

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Emily Hernandez Belle Glade, FL

They charge way too much for simple television services ! Difficult returning equipment & getting a tech to service my area when needed. Every time it rained the service was not working :(

5 years ago

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Sandra Shepard Hayward, CA

I liked direct tv. When I had the subscription excellent service. The cost became unaffordable for me..

5 years ago

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chmills1cm San Antonio, TX

Cost too much for basic tv. But they work with you on bundled specials. I'm not quite a tv person

5 years ago

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Zapata Clute, TX

Good service great signal very professional technician fast installation clean work

5 years ago

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Jo Rosario Anchorage, AK

The company is able to give us vacation credit relief. Thank you for this kind of service!

5 years ago

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geovanna mogrovejo Ridgewood, NY

Amazing service. Great deals for business and at home. The best of both worlds !

5 years ago

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Theresa Beccaria Hollister, CA

I have been a customer (off and on) for almost 20 years. The only thing that has been consistent about this company is their severe lack of customer service and of their product.

5 years ago

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Leslie R Yuen Norcross, GA

I am a long time customer, and very happy with the care and service that they provide.

5 years ago

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Mandie Bremer Moncks Corner, SC

After a year they raise the price and the customer service is awful. Other than that the channels came in perfect even if it was storming out.

5 years ago

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Claudia Ochoa Sacramento, CA

We ended our service with Directv after being customers for over 10+years and returned our equipment only to be charged for it after it was returned.

5 years ago

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Cathy Aurora, OH

Have had them for almost 20 yrs. My only complaint is they offer new customers specials

5 years ago

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Mike Xavier Rocklin, CA

Changed from XFINITY and have never been happier!!! Awesome Customer Service; Highly Recommend!!!

5 years ago

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Kristen Yakima, WA

They started out great. Then every month my bill would increase. Soon I was paying over $200 a month just for TV! They always had excuses why my bill was so much.

5 years ago

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Devin Houston, TX

The price is affordable but the service cuts off during storms and the recordings space is wonderful

5 years ago

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Myken American Fork, UT

We had Direct Tv and the prices seemed to Increase every month. The channels offered were great but our charges got so high so fast we had to change providers.

5 years ago