error This company may not service all states.

Terminix began in 1927, and with more than 90 years of experience in termite treatment and pest management, it has become a nation-leading termite and pest control service provider.

Terminix employs Ph.D.-level entomologists and certified members of the Entomological Society of America. Terminix has a team of more than 8,000 trained pest control technicians and helps over 2 million customers get rid of unwanted pests. The company is a household name in the pest control industry and currently operates in 45 states within the United States.

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The Good

  • Quarterly Pest Control Services
  • 100% Satisfaction Guarantee
  • Wildlife and Rodent Control
  • Additional Services
  • Residential and Commercial Pest Control

Quarterly Pest Control Services

Pests are active year-round. While some may only appear in the spring and summer, others will find shelter in your home during the fall and winter. With year-round pests, you'll need year-round protection.

Terminix's Pest Control plan offers flexible treatment plans that take into consideration pest activity, location, and the season. Homeowners can expect a technician to treat the outside of their home every season - a total of four treatments a year (including the initial service).

As a part of its 100% Satisfaction Guarantee*, Terminix states that if the pests come back, it will too.

100% Satisfaction Guarantee

Terminix attempts to respond to its customers within two hours of the initial contact every day of the year, 24 hours a day. To accomplish this goal, the pest control company deploys the closest available exterminator to the location. With more than 300 locations across the United States, Terminix is equipped to respond quickly to any ant, tick, or termite problem within its expansive service area.

Many Terminix plans, such as the Residential Termite, Pest, and Mosquito plans, are protected with a 100% Satisfaction Guarantee. Under this guarantee, Terminix will do whatever it takes, including coming back between treatments at no cost, until the pest problem is gone. If the bug problem persists, or the customer is not completely satisfied within 30 days of an inspection or treatment, Terminix has a money-back guarantee and will refund the treatment charges and cancel the current service plan.

To see how this guarantee compare's to Orkin, visit our compare page.

Wildlife and Rodent Control

Alongside providing pest control services for common pests, Terminix offers homeowners and commercial properties a wildlife control plan. This includes effective, humane traps for raccoons, possums, squirrels, and other nuisance animals that can cause hundreds — possibly even thousands — of dollars in damage. Wildlife can chew through wires, eat drywall, tear insulation, leave droppings behind, and destroy personal property and belongings.

A Wildlife Control plan with Terminix includes a free inspection — where a technician will identify any entry points the wildlife are using to get in — a guarantee to come back and eliminate, and remove trapped pests, repairs to any new damage, and the company will seal any new entry points the wildlife creates**.

Additional Services

Terminix covers more than just insect and pest infestation problems; it also provides crawl space services and attic insulation services. Terminix not only treats for pests but works hard to identify and correct conditions that encourage their presence. Many homeowners aren't aware that moisture in their crawl space attracts several pests — many of which who can cause thousands in property damage.

Terminix uses advanced solutions to help protect homes against water damage, fungi, mildew, and minimize the conditions that attract pests. The company also offers an Attic Insulation service. Terminix's attic insulation is made from 85 percent recycled materials, is ENERGY STAR certified, is flame retardant, and able to reduce noise. As insulation degrades, it increases the wear and tear on the air conditioner and heater. Terminix's attic insulation can help homeowners regulate the temperatures in their homes, therefore, lowering heating and cooling costs.

Residential and Commercial Pest Control

Terminix has been in business for over 90 years and has locations in 45 states. The company has a network of over 300 local branches that can provide residential and commercial pest control. Each branch employs trained pest control technicians who specialize in local pest and termite control.

Terminix can even assist the homeowner establish a termite bond prior to the sale of the house. Terminix's termite bond states that a home has been inspected for termite damage, and details the severity of any termite infestation found and its respective treatment recommendation. The pest control company also works with home insurance companies to establish a termite contract, which consists of both an initial and annual termite inspection. In the event of a termite pest issue, Terminix will provide its termite control services at no cost to the homeowner.

Each Terminix technician knows that common household pests and rodents in any building can spread disease and seriously damage the quality and reputation of the company's product or service. That's why Teminix's Commercial Pest Control plan includes custom solutions for businesses. Whether it's retail services, healthcare facilities, food processing, Terminix helps businesses protect their reputation and stops pests from disrupting day-to-day operations.

Additionally, Terminix offers customized services for national companies. Its National Accounts team specializes is offering customized pest control services to businesses with multiple locations throughout the United States.

The Bad

  • Pest Control Plan Exclusions
  • Service Available in Most but Not All Regions

Pest Control Plan Exclusions

Before signing a contract with Terminix for a pest control plan, be sure to read the fine print and make sure the treatment plan provides the right coverage. For example, Terminix’s Guaranteed Pest Control Plan covers treatment for cockroaches, mice, rats, silverfish, “house” ants, clothes moths, non-poisonous spiders, scorpions, centipedes, millipedes, earwigs, house crickets, and paper wasps.

It does not include coverage for carpenter ants, fire ants, pharaoh ants, tawny crazy ants, termites, wood-boring beetles, bed bugs, and mosquitoes.

Homeowners who want coverage for these pests will need to purchase an additional pest control plan for an additional charge.

Service Available in Most but Not All Regions

While Terminix offers coverage in most of the United States, there are five states that Terminix does not service: Alaska, Montana, North Dakota, South Dakota, and Vermont.

The Bottom Line

Terminix is one of the most well-known brands in the termite treatment and pest control industry and has more than 90 years of experience. The company offers free inspections for services that require an inspection before purchase, a variety of plans, a money-back guarantee, and 100 percent satisfaction on many services.

However, be sure to read the fine print on the contract before signing. The Standard Pest Control plan doesn't cover all pests and to receive coverage for certain pests (mosquito service, termite activity, bed bug issues, etc.), you'll have to pay a separate fee for an additional plan.

Terminix does stand out with its superior customer service. The pest control operators strive to respond to customers and deploy a local technician to any location as quickly as possible to ensure customer satisfaction. The Terminix C.O.D.E provides customers with 24/7 customer service, on-demand solutions, 100 percent satisfaction, and effective pest control strategies.

Overall, we recommend working with Terminix for your professional pest control needs.

View Best Pest Control Companies

*If within 30 days after an inspection or treatment you aren't totally satisfied, Terminix will refund the treatment or coverage charges, reimburse any prepaid services, and cancel your plan. Subject to additional limitations and restrictions. See Terminix Pest Control Plan for details.

**Covered pests include rats, mice, bats, tree squirrels, flying squirrels, raccoons, opossums, skunks, groundhogs, armadillos, pigeons, starlings, sparrows, and snakes. Limitations apply. See Terminix Rodent and Wildlife Exclusion Service Plan for details. Consult your plan for specific terms and limitations that may apply. Not available in all areas.

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User Reviews

Star Rating

2.8
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311 Reviews

Review Breakdown

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Michael B

June 18th, 2018 DETAILS arrow_drop_down
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high quality service. Backs up their service and great follow-up

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Tim Goodwin

June 18th, 2018 DETAILS arrow_drop_down
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Excellent. Great local service and quality products that work backed by a guarantee. Quarterly cost and cost of services are a bit higher than other services, otherwise everything else is excellent.

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Tom

June 11th, 2018 Pleasant Grove, UT DETAILS arrow_drop_down
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I have had Terminix come and take care of my termites and they did a great job and I would call them again.

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Adam Crawley

June 8th, 2018 Pleasant Grove, UT

I had a good friend that complained a lot about Terminix. They would come and spray all around his house, but he still had lots of bugs. The worst part was, was that he was locked into a contract and couldn't cancel the service.

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J

May 26th, 2018 Oxnard, CA DETAILS arrow_drop_down
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I had termites, they came and did the tent gas fumigation. Then I still found evidence of termites and the never came back. They took the money and didn't respond after that. I never got my money back ? I was not even offered...The guarantee is a joke. Don't trust them.

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Don & Sue Sue Applegate

May 25th, 2018 Altadena, CA DETAILS arrow_drop_down
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They've taken care of our needs - no termites - no fleas - no rats or mice - minimal spiders

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Susan Cohen

May 21st, 2018 San Antonio, TX DETAILS arrow_drop_down
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Mediocre service, somewhat overpriced. Still have bug problems.

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Philip C Major

May 21st, 2018 Manhattan, KS DETAILS arrow_drop_down
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External pest coverage is outstanding. They always call ahead of time, and notify me when complete. Courteous techs

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LORA

May 19th, 2018 DETAILS arrow_drop_down
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Terminix is the best pest control out there. I had tons of spiders in my home and out , it was so bad that we could no longer sit on our porch. I can not believe that with the first service there was such a difference. No more issues they will service me four times a year witch is outstanding for the price. BEST COMPANY BEST PRICE. THANK YOU TERMINIX

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PINK

May 17th, 2018 DETAILS arrow_drop_down
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The service is outstanding I was having issues with ants in my kitchen. the came the same day . They give you free fallow up service. NO MORE ISSUES. THANK YOU

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William Roethle

May 7th, 2018 DETAILS arrow_drop_down
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Not so good, very expensive, was treated unfairly

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Rob

May 7th, 2018 DETAILS arrow_drop_down
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They're all pretty much the same. I used this one because I was applying for a loan and they were the lowest priced provider.

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Stuart Hanken

May 7th, 2018 DETAILS arrow_drop_down
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they are competent, service is good, response is adequate

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BETH J POLAZZO

May 2nd, 2018 DETAILS arrow_drop_down
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Appointment times mean nothing. Unless one becomes proactive and demanding, excuses for not showing up or calling, you may or may not even get service. Wait times for phone calls are endless.

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Jeff Martin

April 19th, 2018 Layton, UT DETAILS arrow_drop_down
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Awesome company. The people they sent were really nice and took care of the problem efficiently.

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billy Adams

April 6th, 2018 Virginia Beach, VA DETAILS arrow_drop_down
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Good company and service.Very dependable.

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Jacqueline Proctor

April 6th, 2018 Feasterville, PA DETAILS arrow_drop_down
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Their service is very good. The arrive on time and do a thorough job.

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Patricia mendieta

January 31st, 2018 DETAILS arrow_drop_down
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This company is the worst. Their inspector don't even know how to write a professional report. After doing a mice inspection, all what I got was a bunch of paper and the over priced for an insulation that I don't even know if I needed. Trying to get in touch with the inspector again, it became an absolutely nightmare. I will never used this service again.

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Jameson Fairbourn

November 29th, 2017 Sandy, UT DETAILS arrow_drop_down
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They came out and sprayed the yard and did some spots inside as well. We didn’t have any issues with pets through the entire summer.

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Alex Rogerson

November 29th, 2017 Saratoga Springs, UT DETAILS arrow_drop_down
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We used to use Alterra, but they were bought out by Terminix in 2015. We did not love Alterra because of how difficult it was to get a technician to come spray when we found bugs inside. Terminix not only kept our pricing as we had with Alterra, but they are much quicker to respond and take care of our needs. Only reason for a 4 star instead of 5 is because it still does a phone call to get someone to spray between quarterly sprays. Would be nice if we could schedule it online or through an app.

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Glenn and Cynthia Colby

November 28th, 2017 Arlington, TX DETAILS arrow_drop_down
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Haven't had much interaction with them. They seemed to do their job good.

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Jan Watling

November 20th, 2017 DETAILS arrow_drop_down
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They show up, neat, clean, and their guarantee is enforcable.

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Phillip Schundlemire

November 20th, 2017 West Jefferson, NC DETAILS arrow_drop_down
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Cost of contract. My rates went up every year. Starts at 85.00 and went up to over 200.00

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Robert M Roder

November 20th, 2017 Pompano Beach, FL DETAILS arrow_drop_down
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They are always timely and perform the task. They carry pet friendly chemicals and I respect them

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Chuck Doria

November 20th, 2017 Greenville, SC DETAILS arrow_drop_down
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Good overall value. Most pests gone after the first trip.

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Eric Metzger

November 20th, 2017 Lake Grove, NY DETAILS arrow_drop_down
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Reliable in service and products along with their people whomdoes the service.

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Jessie Ellerbee

November 20th, 2017 Atlanta, GA DETAILS arrow_drop_down
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Didnt follow up, so we decided to work with another company

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Nancy D

November 20th, 2017 San Antonio, TX DETAILS arrow_drop_down
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Terminex evaluated a terminate problem in my home and provided a reasonable solution with a great warranty!!

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Joseph Ricks

November 20th, 2017 Canyon Country, CA DETAILS arrow_drop_down
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Always prompt, great customer service, no problem ever with billing.

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Walter W Domingo

November 14th, 2017 Redwood City, CA DETAILS arrow_drop_down
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They killed the termites eating my house. They maintain the bug suppression at my house

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Robert Epstein

November 14th, 2017 Wappingers Falls, NY DETAILS arrow_drop_down
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It cost to much and they are not thorough, had show them where the ants mounts were.

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Randy Hubbard

November 14th, 2017 Mckinney, TX DETAILS arrow_drop_down
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very good techs that come out, always let you know when they are comong

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Nan13

November 14th, 2017 Scottsdale, AZ DETAILS arrow_drop_down
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Did the job well, Fair prices, Friendly service

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laurie bagwell

November 14th, 2017 Wickenburg, AZ DETAILS arrow_drop_down
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They come when they are supposed to. Willing to return if there is a problem. A lot of turnover with service technitions.

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Kimberly Gingrich

November 14th, 2017 Medford, OR DETAILS arrow_drop_down
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No bugs! They took care of my critters too

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Kevin Jones

November 14th, 2017 DETAILS arrow_drop_down
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They are ok, not fantastic. Just like all the rest, don't stand out.

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Karen Seibert-Combs

November 14th, 2017 Markle, IN DETAILS arrow_drop_down
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I asked them to come out 6 times to fix my roach issues, they sprayed every crevis, & outside around my entire house. maybe its not due to their lack to resolve the issue, my neighbors have the same problem.

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John M Stanley

November 14th, 2017 Burleson, TX DETAILS arrow_drop_down
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Terminix is very professional, prompt and reliable.

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John Sparks

November 14th, 2017 Placentia, CA DETAILS arrow_drop_down
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Always on time, very courteous, if you see any bugs after they've been out they are more than happy to come back and retreat for free

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Jay T

November 14th, 2017 Fremont, CA DETAILS arrow_drop_down
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They have been helpful when needing a termite certificate

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George/Flore

November 14th, 2017 Huntsville, AL DETAILS arrow_drop_down
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Excellent experience. Had my home tented and they did a professional job.

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Elsbeth

November 14th, 2017 Modesto, CA DETAILS arrow_drop_down
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Service is great Trustworthy. Clean.

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Don Chambers

November 14th, 2017 Lakewood, CA DETAILS arrow_drop_down
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Terminix came to my old house multiple times but never fully completed the task

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Dennis

November 14th, 2017 Eagle Mountain, UT DETAILS arrow_drop_down
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Average service and spotty customer service

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Cambraia

November 14th, 2017 Fort Lauderdale, FL DETAILS arrow_drop_down
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Good service, on time, on schedule, efficient pest control.

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Brison

November 14th, 2017 Burlington, NC DETAILS arrow_drop_down
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Sometimes cancel appointments which can be annoying

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Brenda Mariani

November 14th, 2017 Murrieta, CA DETAILS arrow_drop_down
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Expensive and ineffective. Waste of money. All talk and no redults

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B.S.

November 14th, 2017 Corpus Christi, TX DETAILS arrow_drop_down
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Their product is good but I have to remind them to do their job. This time they promised that I don't have to remind them any more.

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Great job, as promised!

November 14th, 2017 Novato, CA DETAILS arrow_drop_down
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Despite 40 years of Terminix high-end service, small bugs weren't exterminated. The bugs ate holes in $100K of art and rare musical instruments. When I called the service manager to report the disaster, he had a lackadaisical and refused to cover the loss with insurance. Plus, their mosquito eradication is worthless.

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Anonymous

November 14th, 2017 Long Beach, CA DETAILS arrow_drop_down
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Sold me an overly expensive service and did not clean up their equipment when the service was terminated