Terminix began in 1927, and with more than 90 years of experience in termite treatment and pest management, it has become a nation-leading termite and pest control service provider.
Terminix employs Ph.D.-level entomologists and certified members of the Entomological Society of America. Terminix has a team of more than 8,000 trained pest control technicians and helps over 2 million customers get rid of unwanted pests. The company is a household name in the pest control industry and currently operates in 45 states within the United States.
Pests are active year-round. While some may only appear in the spring and summer, others will find shelter in your home during the fall and winter. With year-round pests, you'll need year-round protection.
Terminix's Pest Control plan offers flexible treatment plans that take into consideration pest activity, location, and the season. Homeowners can expect a technician to treat the outside of their home every season - a total of four treatments a year (including the initial service).
As a part of its 100% Satisfaction Guarantee*, Terminix states that if the pests come back, it will too.
Terminix attempts to respond to its customers within two hours of the initial contact every day of the year, 24 hours a day. To accomplish this goal, the pest control company deploys the closest available exterminator to the location. With more than 300 locations across the United States, Terminix is equipped to respond quickly to any ant, tick, or termite problem within its expansive service area.
Many Terminix plans, such as the Residential Termite, Pest, and Mosquito plans, are protected with a 100% Satisfaction Guarantee. Under this guarantee, Terminix will do whatever it takes, including coming back between treatments at no cost, until the pest problem is gone. If the bug problem persists, or the customer is not completely satisfied within 30 days of an inspection or treatment, Terminix has a money-back guarantee and will refund the treatment charges and cancel the current service plan.
To see how this guarantee compare's to Orkin, visit our compare page.
Alongside providing pest control services for common pests, Terminix offers homeowners and commercial properties a wildlife control plan. This includes effective, humane traps for raccoons, possums, squirrels, and other nuisance animals that can cause hundreds — possibly even thousands — of dollars in damage. Wildlife can chew through wires, eat drywall, tear insulation, leave droppings behind, and destroy personal property and belongings.
A Wildlife Control plan with Terminix includes a free inspection — where a technician will identify any entry points the wildlife are using to get in — a guarantee to come back and eliminate, and remove trapped pests, repairs to any new damage, and the company will seal any new entry points the wildlife creates**.
Terminix covers more than just insect and pest infestation problems; it also provides crawl space services and attic insulation services. Terminix not only treats for pests but works hard to identify and correct conditions that encourage their presence. Many homeowners aren't aware that moisture in their crawl space attracts several pests — many of which who can cause thousands in property damage.
Terminix uses advanced solutions to help protect homes against water damage, fungi, mildew, and minimize the conditions that attract pests. The company also offers an Attic Insulation service. Terminix's attic insulation is made from 85 percent recycled materials, is ENERGY STAR certified, is flame retardant, and able to reduce noise. As insulation degrades, it increases the wear and tear on the air conditioner and heater. Terminix's attic insulation can help homeowners regulate the temperatures in their homes, therefore, lowering heating and cooling costs.
Terminix has been in business for over 90 years and has locations in 45 states. The company has a network of over 300 local branches that can provide residential and commercial pest control. Each branch employs trained pest control technicians who specialize in local pest and termite control.
Terminix can even assist the homeowner establish a termite bond prior to the sale of the house. Terminix's termite bond states that a home has been inspected for termite damage, and details the severity of any termite infestation found and its respective treatment recommendation. The pest control company also works with home insurance companies to establish a termite contract, which consists of both an initial and annual termite inspection. In the event of a termite pest issue, Terminix will provide its termite control services at no cost to the homeowner.
Each Terminix technician knows that common household pests and rodents in any building can spread disease and seriously damage the quality and reputation of the company's product or service. That's why Teminix's Commercial Pest Control plan includes custom solutions for businesses. Whether it's retail services, healthcare facilities, food processing, Terminix helps businesses protect their reputation and stops pests from disrupting day-to-day operations.
Additionally, Terminix offers customized services for national companies. Its National Accounts team specializes is offering customized pest control services to businesses with multiple locations throughout the United States.
Before signing a contract with Terminix for a pest control plan, be sure to read the fine print and make sure the treatment plan provides the right coverage. For example, Terminix’s Guaranteed Pest Control Plan covers treatment for cockroaches, mice, rats, silverfish, “house” ants, clothes moths, non-poisonous spiders, scorpions, centipedes, millipedes, earwigs, house crickets, and paper wasps.
It does not include coverage for carpenter ants, fire ants, pharaoh ants, tawny crazy ants, termites, wood-boring beetles, bed bugs, and mosquitoes.
Homeowners who want coverage for these pests will need to purchase an additional pest control plan for an additional charge.
While Terminix offers coverage in most of the United States, there are five states that Terminix does not service: Alaska, Montana, North Dakota, South Dakota, and Vermont.
Sign up for 5 years control and start charging for 1st thing in 2nd year.
Terminix strikes again. I cancelled my service in January. A few days later they sent a tech out to spray my house. I cancelled my service again thinking I had not given them enough notice since they only came a few days later. I got an email last week saying they would be at my house on the 29th....my OLD house, mind you, since I moved two days after they last sprayed my house in January (why I cancelled in the first place). I called them immediately, sat on hold for over 30 minutes, and cancelled my service a third time. I got an email again today saying they would come out next week to spray my house. I signed online and spoke with the chat tech in order that I would have an emailed record of the conversation. Halfway through discussing the matter, after two short, terse responses from the tech, the tech dropped off and stopped responding at all. Prior to this specific issue I had terminix for 2 years. Every. Single. Time. They came to spray I would have to call them back out no less than a few weeks later due to them doing a completely inadequate job in the first place. If they even did anything at all the first time. Please learn from my mistakes and use ANY OTHER company to service your home.
Terminix's review score is 60.0% lower than the average review score of the top recommended Pest Control Company
The best trap they have ever made is the contract. The only service they did is spray and set the bait base - all you can do by yourself with much less cost. And there is no service scheduled in advance, they just knock your door and start the service. The customer service is nightmare!!! They only call you for money collection and they won't strech their hand when you are in real trouble. Get away from these bugs!!!
Terminix was a lifesaver when we had an outbreak of Hobo spiders. They quickly eradicated the problem and the spiders haven't come back since!
Mr & Mrs AJ
Have used Terminix for over 18 years, since within 11 & 15 months of Redd & J&J treating our homes, Termites were back. It is easy to get frustrated having to deal with some person sitting somewhere who you can tell over the phone could careless 99% of the time they answer, but the Technicians and their Local staff you can tell make a great effort! Gulfport, MS Tech Ashley and Baton Rouge Freddy! Terminix is not always right, but which ones of us are - at least they care and try make it right.
We had a lot of spiders and mice before using Terminex. The techs are friendly and thorough. They always call in advance to let us know when they’re coming and inform us when the job is complete. We no longer have spiders and mice in our garage. I’d highly recommend this company.
when we moved into our home quite a few years ago we had a back yard full of trees ad worried about termites. We were with terminix many years until the trees were all removed and we had the home checked and felt like we were safe from termites. Yearly they came and checked our home and made suggestions as to how better our chances of not having to worry about the termites. they had us take the wood out of the garage, move the extra wood piled up in a lower storage area. They were very kind and efficient and were always easy to get ahold of.
We have previously used Terminix for our residential pest control. while the service was what we expected it was a bit challenging for them to have a technician available to service our home sometimes. Both times I used them it was more than 2 weeks before they could schedule someone to come out. other than that, service was adequate and what I expected.
Terminix was called out to treat our home for insects termites and mice. We were very satisfied with their service
Terminex is a great company. They took care of my insect/pest issue quick & fast.
I have actually had a really great experiences with this company. The technicians take time and listen to what my needs are around the home and go above and beyond to make sure they've done everything they can.
Great pest control company. They did a great job and their pricing was more than competitive. The service was fast but thorough and the tech was very good to work with. I will keep using them for all my pest control needs.
We have used Terminix in the past with a regard to bed bug infestation. Bed bugs are extremely difficult to get rid of as they can survive a very long time without food. Terminix was very helpful in setting up a plam for us to help us get rid of them. We were able to get rid of them within a few months with help from Terminix
while this is a well know company and im sure it is great on many different levels, we were using them for pest control for about 9 months. their prices we’re a bit more expensive than other places, but they insured me that there were services their company took care of that others did not. I stayed with them for a little while but when there was a price increase I stopped using their service.
We used Terminix a few years ago after we found out we had the dreaded bed bugs in one of our bedrooms. They were very knowledgeable and helped us set up a monthly plan to get rid of them. Once we started the plan with them we were able to get rid of them within a few months.
We had a package with Terminix for a couple summers for pest control. The service was good and the price was reasonable. I would recommend them to others because of the results we saw from their pest control service. Nice technicians and very on time.
I used Terminix for quite some time for basic pest control. During that time they always did the job but at the same time I was never blown away. I think that the pest control industry comes down to customer service since the products are very similar across the board. Terminix always had great customer service and that is where my rating comes from.
The techs are always quick and friendly. They come as expected, but it’s really pricey. And we’ve still had spiders in the house!!
They don't deserve any stars! The sales rep lied to us about the service we were buying. Paid up front $5800 (crazy!! I know!) but we were desperate to get rid of the rats in the house we just bought. Months later, we still have rats. Terminix NEVER completed the list of work we commissioned them to do. They said they'd be back with ladders to do some work on the roof and never showed up... haven't seen them since. We are very unhappy and feel like we were scammed big time. Stay away from this company and NEVER pay people upfront! Lesson learned. Oh, and if you call to complain they will not return your phone calls, and they do not issue refunds. SCAMMERS.
Terminix did great when I had a bug problem at home. The customer service was pretty good. I didn't have any more bug problems after them. The prices aren't the cheapest though.
Terminix is a life saver. They did a fantastic job, haven’t had problems with bugs since they got here! Also, they’re product is safe, doesn’t kill plants or harm pets! Definitely will use them again next year.
terminix has been great! their customer service was super awesome and easy to work with, and the process itself didn't take long at all which was convenient for me and my busy schedule! i highly recommend them and will be using them in the future.
Terminix is super affordable and they get the job done. They are super fast at what they do and make it easy to communicate with them. I will definitely be using them in the future.
I have had terminix before and it was a great service. They took a little while to get to my home to actually perform the service but once they did it was great.
Called the 1-800 number to initiate a contract with them due to problem with spider crickets in my house. When someone from the local branch arrived, he inspected my house, and tried to spray the basement with broken equipment. When my husband called the technician out on this, and told the technician that whatever he was spraying was not coming out of his equipment, he admitted his equipment was broken. We requested that he go back to his office and get equipment that’s in working condition and he stated that he couldn’t, and that we would have to reschedule the appointment- earliest they would give us was an appointment 5 days out. I told them this was unacceptable, as we waited around all day for them to come, as they gave us a time frame, and that we couldn’t rearrange our work schedules again. After calling the office manager to complain, they agreed to send another technician over to spray in the house. However, when the second technician finally arrived, his equywas broken as well. I called the 1-800 number to complain, and the customer service agent, Caleb, was very rude and told me that ‘life happens’. Very bad experience, especially as a new customer. I promptly cancelled my contract, and told them they better refund me the initial payment. I will NOT be doing business with them.
We had an infestation when i first bought our house. Of course nobody caught it during the inspection but we called terminix and someone came out right away gave us a good price and took care of the situation they come out ever so often for follow ups and we have no problems at this time.
Cori Jacobsen Ollerton
Arrives on time and works quickly. However, I bit over priced for service provided.
My place of living was infested with blood sucking roaches. Terminix came within an hour and bug bombed my house. No more roaches.
We had a problem with black widows at our home, and Terminix was able to take care of the spider problem within a month. Good service!!
i can always tell when terminix has been to the house cause there are never any bugs around. they do a good job
We got bedbug treatment done from them 6 months back. But they were never able to help us get rid of them. They treated our place 4 times over a period. Everytime they had different reasons for failing. Every time they had different requirements (1st without any specific requirements, 2nd - throw away your beds, 3rd - remove carpet, 4th remove carpet, and now they are telling to remove the wooden frame below carpet which no vendor does. not even the carpet company. And now we have again to pay almost $2000 to other vendor for treatment to get done. Because this people are not able to do the treatment till now and now they even refuse to do it. And they don't even refund for not being able to solve the problem. Please don't go with them. It is complete waste of money as well as time because every time you spend time preparing for treatment and also following up with them. I wish I could give them negative star rating which would take away their average rating. Even the manager over there is so rude and doesn't have any sense to talk. We spent too much time and energy before we finally give up on them now. I would really suggest you all to find another vendor who at least has sense of talking and understanding problem rather than just avoiding it.
Made the mistake of answering my door. A rep spoke to my husband about having our house sprayed. He was told he could try it for the first month for $100. If he was not happy he could cancel. He signed paperwork stating otherwise. Yhe cancelatation fee was $79. We paid the money after several call to the company . They did not care. Read the fine print and don’t trust the rep at your door.
Quality is good of the products but the customer service is not always the best.
This is probably the worse experience I've ever had. We agreed (with their salesman at the door) to pay by cash at the end of each service, but unfortunately, what their "salesman" promised at the door wasn't RECORDED onto their system. That's ok...but you failed to deliver what you promised: only showed up twice a year (supposed to be 4), the rest 2, you said you sprayed outside and left, didn't knock on the door or anything because you ASSUMED everything is "perfect", so no interior spray required, well.. how am I suppose to pay your service when you don't even let us know you're here? The worse part is that I just spoke on the phone with their "customer service", long story short, she wants her technician to get paid first then do the job that you promised to make up for us, but we want to see them do the job first then happy to pay them at the end with full amount. I requested to speak to their supervisor/manager, she said "sorry we don't have any manager, I AM the manager," then 20m later finally told me "my manager isn't around at this time" and hang up on me at the end of the call. Good job Terminix, You have totally disappointed me and my family. Hope you take some time reflect and train your staff with proper "system" and attitude towards your customers.
It works, bit pricey, but it got the job ddone. No complaints bfrom me. I'll use next year.
Good pest control. Pleased with service. They would come by every 3 months or so. I ended canceling service just cause it got expensive.
Terminix was our pest control service for a few years and were didn't have any issues. They always called to schedule a time to come by. They were in and out pretty quick. Eventually we canceled our service when we decided to cut back some expenses. The cancellation process was relatively simple.
The company was responsive and set an appointment right away, but within a month of having my home sprayed, we had pests again. They had to keep coming out. not impressed.
Stay away from this company. I would give them negative 5 stars if I could. There is a huge disconnect between the call center and the local office. The local number rings once and disconnects. They never come when they say they will and leave the consumer waiting around. We had a wildlife exclusion contract when we found out we had squirrels in our chimney. Three guys came out to tell me how to take care of them myself! I called the main number to say that that wasn't what I had paid for and they finally sent someone who grumbled about having to take care of it the whole time. Today I have spent another afternoon waiting around for them not to come. I give up. I will never contact them again for anything and go with a local company next time.
Lie about price, inspection, & services. Do not trust or use, after complaining they will send managers to your house, not listen to you and sweep it all under the rug. Only reason I would even give them a 1 star review is the technician we had was very nice and super knowledgeable.
After servicing my house for bees I still had them 8 days later. When I called them the said they couldn't get back to me for 6 days. When I asked for a manager I was put on hold for 30 minutes then I hung up!
I trusted them whenever they came out and did the inspections and treatments, that was my first mistake I didn't read the paperwork that they submitted saying what they used and what they did or didn't or what they. After 3 months of ants crawling up the side of my house and into bedroom, on my nightstand and into my bed . I finally read the review when he came out the third time and it said that he saw no activity of ants I called and complained yet again .They sent someone else out who found several colonies of ants I was thankful that the gentleman found them he sprayed them but now there throughout my house. It's been 2 weeks I can't get someone to come out there's phony excuses somehow after 5 years they've got the wrong phone number, they were here and knocked on the door and no one was home when somebody purposely stay home twice for them. I have a doorbell on the two main doors. I have dogs who raised Cain when someone pulls in the driveway let alone knocks on the door. The straw that broke the camel's back was when my grandson just sat down for dinner and had ants in his mashed I of course called irate. They called and said they'd see me next Tuesday.
The contact went very well. we agreed to have them perform a service at our home
Nobody from Terminix contacted me after my request for a quote on insect treatment.
No one ever called me to schedule an appointmen. Idon't Know if a glitch in the website or Terminex. The only reason I have given low rating is due to the non-callback. Terminex May be a great company, but I had to go with another who called back.
use at own risk !!!! no reliable service !!! no full treatments !!! waste of time !!!
Billing department/ manager was a little off. Both people that came out to do the work were GREAT!!
They never called nor emailed. Very disappointed
I am still seeing bugs, i called them back out and they sprayed and put traps, still seeing baby roaches and others , no happy at all
The operator was polite and professional but our inspection was scheduled from 1-3, no show, no call by 5:00 so we went with a competitor.