Name: Hawx Pest Control
Rating: 4.2

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Gerry W. O'fallon, IL

I would give a 5 star if they could help with getting rid of these Carpenter bees that keep digging into my cedar fence.

2 years ago

Reply from Hawx Pest Control

We always offer a free reservice if you are still seeing any pests.
Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 28th, 2021

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Linda Hall Kokomo, IN

The men doing the service are all so nice and they service all areas we request. Customer Service is a big plus also.

2 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 28th, 2021

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Gail B Beaton Kokomo, IN

Tell me when they are coming, get here when they say they will, do their job and are gone! Efficient!

2 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 25th, 2021

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Jeni Ogden, UT

The service did not work. When I tried to cancel they tried to hit me with a huge cancelation fee from a contract. Which I had no idea. They don't tell you about cancelation fees or that you do have a contract. Again service did not work on the bugs and mosquitos. Not happy at all with service and how they are sneaky with the contract and fees.

2 years ago

Reply from Hawx Pest Control

Jeni, We are sorry to hear about the negative experience you’ve had with our company.

Jun. 29th, 2021

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Irene Alexander Saint Louis, MO

You can always improve on something. Make sure your service guys know what they are suppose to do on a service call to make it complete.

2 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Irene. We do our best to make sure the service is done best to our ability.

Jun. 28th, 2021

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Jeffrey Ramirez Austin, TX

Dependable and trustworthy. Always do a thorough job. Only wished the mosquito control lasted longer

2 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Jeffery! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 25th, 2021

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Amber Webb Gurnee, IL

The technician JB is excellent! No problem getting service in between quarterly services if needed.

2 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Amber! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

May. 26th, 2021

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Anca Gurnee, IL

I will like to give me a call back so I can get some answers from being screwed over with the money and the deal after talking to several managers and it happened two years ago the same thing! Please call me at (773) 551-0788 thank you

2 years ago

Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We are unable to find your account in our system, so we ask that you please give our office a call at 855-527-2343 at your earliest convenience.

May. 26th, 2021

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Brenda Kingen Valley Park, MO

For the last 3 spring/summers we have had an issue with carpenter bees and wasp/hornets around our back deck. Before the last quarterly, I emailed to ask that they pay special attention to that area to no avail. Had you come back again. Still having the same issue.a

2 years ago

Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We are unable to find your account in our system, so we ask that you please give our office a call at 855-527-2343 at your earliest convenience.

May. 26th, 2021

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David Holschen Saint Peters, MO

Always calls beforehand. Knocks on the door to find out about any concerns you may have and dependable

2 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

May. 26th, 2021

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Bobby L LaBorde Red Oak, TX

Outstanding customer service and superior results. The technicians are always polite and conscientious.

2 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service for our customers. Don’t hesitate to let us know if there is anything else we are able to assist with!

May. 26th, 2021

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Sandra Simmons Texas City, TX

We had been having a big problem with spiders and some roaches ....also rats and it's been taken care of!

2 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service for our customers. Don’t hesitate to let us know if there is anything else we are able to assist with!

May. 26th, 2021

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Carissa R Owens-Crain El Macero, CA

They are prompt and are good about letting us know when they get to our house so that we can lock our dogs in.

2 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Carissa! Feel free to let us know if there is anything else we are able to assist with!

May. 26th, 2021

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Dave Mason, OH

While most pests have been eliminated, we still have some insect issues periodically; apparently not related to the treatment schedule.

2 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

May. 26th, 2021

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Ryan Elm Grove, WI

great, been able to make a major dent in mosquitos in the back yard, and they make rescheduling super easy

2 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Ryan! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Apr. 29th, 2021

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Kay Leonard Hartland, WI

They have listened to my concerns and always respect my home, while explaining what they will be doing that day.

3 years ago

Reply from Hawx Pest Control

Thank you for the kind words, Kay. We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Apr. 13th, 2021

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Susan Fort Atkinson, WI

Customer service has been very helpful to me and I am happy with the outcome because all the insects are gone.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Susan! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Mar. 23rd, 2021

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Andrew Brookfield, WI

This is the worst company I've ever done business with. I would never recommend them to my worst enemy. I couldn't imagine a worse run business. I was coerced into signing a contract I was lied to by the salesman--this company is the worst.

3 years ago

Reply from Hawx Pest Control

Andrew, We are so sorry to hear of the frustrations you’ve experienced with our company. These are definitely not business practices that we follow, and we would like to look into this matter further. We are unable to find your account in our system, so we ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Mar. 22nd, 2021

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Stacy Plymouth, WI

Communication is excellent and we’ve noticed a significant improvement in our yard each time they come.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Stacy! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Mar. 23rd, 2021

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Aaron Sheboygan, WI

They have a very nice sales person. I have seen a lot less pests and I don’t have any negative things to say about it.

3 years ago

Reply from Hawx Pest Control

Thank you for the kind words, Aaron. We are delighted to hear that you have been satisfied with the services thus far. We look forward to keeping your home pest free!

Mar. 23rd, 2021

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Mike Janesville, WI

The salesperson did a very good job explaining things but customer service can be spotty sometimes. It needs some consistency. They never seem to answer my phone calls.

3 years ago

Reply from Hawx Pest Control

Mike, We are so sorry to hear of the frustrations you’ve experienced with our company. We will be looking into this matter further.

Mar. 23rd, 2021

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Susan Germantown, WI

I’ve been very happy with them Hawx. They are very nice and polite. We don’t have any trouble with bugs.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Susan! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Mar. 23rd, 2021

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Mike Hartland, WI

Mosquitoes have not been around since Hawx started coming out. They have been very professional and courteous.

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Mar. 23rd, 2021

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Fred Muskego, WI

They came out and did a good job but I was disappointed that they sprayed around my dogs kennel because he did not react well.

3 years ago

Reply from Hawx Pest Control

Fred, We are sorry to hear about the negative experience you’ve had with our company. These are definitely not business practices that we follow, and we would like to look into this matter further. We are unable to find your account in our system, so we ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Mar. 22nd, 2021

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Barbra Milwaukee, WI

I was having some issues when they came through the neighborhood and explained their service and they have resolved my issues.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Barbra! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Mar. 23rd, 2021

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Randy Horicon, WI

All the ants and other problems have been taken care of. They are very responsive and easy to work with.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Randy! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Mar. 23rd, 2021

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Mike Milwaukee, WI

They call before they came and take care of everything that needs to be done. I am really happy with the service.

3 years ago

Reply from Hawx Pest Control

Thank you for the review, Mike. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Mar. 23rd, 2021

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Nader Ramsi

I signed up for Hawx pest control services on May 16th after a representative came to my door. After much discussion and questions with the Rep., I specifically asked the Rep. about the cancellation policy as many pest control companies have no problem canceling within 30 days no questions asked. The rep’s response was the same which was 30 days. I was also given a complimentary mosquito treatment for signing up which supposedly lasts 90 days (complete LIE) for free and if I wanted to add the Mosquito service after 90 days, then I would have to pay for it. Since I signed up for the service, I had to call the company (Hawx) 3 times to come back and re-do the service as I have not seen any improvements, in fact, the mosquito issue was even worse to which they responded that they cannot do anything about the mosquito since I don’t have the subscription for that. I reminded them that the rep. who signed me up specifically told me that the mosquito service lasts for 90 days, and I only took the service 2 weeks ago! They refused to perform the mosquito service. I was very frustrated by the wait time on the phone every time I called so I requested to cancel my subscription to which they responded you can only cancel after 3 days and now you must pay a $199.00 cancelation fee. I reminded them That I was told specifically by your agent that I can cancel within 30 days and not 3 days and the guy told me that he is only following procedure and doing his job and that there is nothing he could do. That’s ironic how some people and companies are dishonest to make money and go to the extent to cheat people out of their hard-earned money. Their business ethics and integrity are in question. I would caution everyone to think twice before signing up for this crooked company’s services. WHAT’S UP WITH THAT HAWX PEST CONTROL?

9 months ago

Reply from Hawx Pest Control

Hey! This is Jenessa from Hawx Pest Control. I am so sorry to hear about your bad experience with our company, I would love to help. Please reach out to my email [email protected] and I would be happy to help!

Jun. 26th, 2023

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Clay Fessier Los Angeles, CA

SLAM THE DOOR on these guys. PREDATORY sales tactics. Hawx salespeople are the only pests in my front yard I need to worry about. I blame myself for not reading the fine print, but this was their plan the whole time. As a new home owner, this will be the last time I'll be tricked into signing a contract from a solicitor at my door. They pull you in with a low introductory rate, but you'll wind up signing for a six month contract that extends into the next year. Their website is difficult to sign into to attempt to find out your own account info and if you call to cancel, they will transfer you to another department. Of course I had to wait forever for them to answer. But I wasn't done yet! After reading so many other bad reviews, I was prepared to be taken advantage of just one more time before closing my account. After the predatory sales rep offered me a lower rate of $80 a month and I declined, I was informed that I'd be incurring a cancellation fee if I were to end my service "early." My other option was that I could have them visit just two more times and we'd be done. Hell no. I'm not going through this cancellation process again. I'd rather lose money. I told him, "Lets just go ahead and move forward with my original plan." "Schedule your services?" he responded. I said, "No, I'll pay the $195 (wtf) cancellation fee and be done with it." Guy couldn't believe it, but he said "Okay, your account is closed." But it wasn't yet because he didn't have my card on file that I had removed, which he had not realized yet! Another predatory sales tactic to keep stringing me along. After giving him my credit card info, my annoyance with Hawx Pest Control was finally over. Do yourself a favor and go with a reputable mosquito control service and give these CLOWNS the cold shoulder the next time they ring your doorbell looking for their next victim. They're out for blood more than the ankle biters are!

11 months ago

Reply from Hawx Pest Control

Thank you so much for leaving a review. I am so sorry that you had a bad experience with our company. Please reach out to me through email at [email protected]

May. 22nd, 2023

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Tracy Abildskov Salt Lake City, UT

I am not a fan of there policy or service. There are several things I do not like about there service. They come out when they want to. This is a problem since we have animals that walk the yard and potentially they are exposed to pesticides that could and have made them sick. We have not had any animals die but I really do not like them showing up unannounced. They do not consult you before they spray your yard. This is a problem because they may put on more pesticides than what is needed. Yards change with the application of they pesticides and insects move. If they consulted with the owner then they could find out what they need to look for or what to change in the application of pesticides. They do not allow you to skip months. This is simple, why spray when not needed. Putting on more pesticides is bad for the environment and the home. They have an over-inflated valuation on there service. This is a little harder to explain. The simple example is that they only come out once in a while but charge you every month. They they pesticides are so expensive that you are paying for service even when they do not show up. They have early termination fees. You may feel you no longer need there service but whey will keep charging you until the contract is up or you give them there $200. The family has had more health problems since using there service. The people that are there to fix problems have no empathy and laugh at you. I cannot say strongly enough how much I dislike Hawx. I would suggest to everyone to avoid them. If you do need pest control and you have no choice BE SURE TO CANCEL SERVICE BEFORE THE 30 DAY EARLY TERMINATION PERIOD EXPIRES.

11 months ago

Reply from Hawx Pest Control

Thank you so much for leaving a review. I am so sorry that you had a bad experience with our company. Please reach out to me through email at [email protected]

May. 22nd, 2023

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Ann Thomas Lockhart, TX

they are friendly and do a good job. If you are away, they will change date of appointment. If you have a problem between appointments, they will come to you house to help with your pest problem.

1 year ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the service we have provided thus far. We look forward to keeping your home pest free!

Jun. 20th, 2022

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Cas W Greenwood, IN

For the most part Hawx is a good company for Pest Control. Mostly because they’ll schedule a re-do service with no questions asked. Whenever there’s an issue they’ll correct it. I’ve learned to request a favorite technician to do my pest and mosquito services to meet my satisfaction.

1 year ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 13th, 2022

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Dallas Scholes Dallas, TX

Dustin was very knowledgeable and professional. We are new to the area and he helped us choose the best treatment program for our hime based on where we live and the kinds of bugs most likely to infest our home.

1 year ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 13th, 2022

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Elaine Brents Greenfield, IN

Curtis did an excellent job selling the Hawx product. He was well versed and informed about pest control. His expectations and mine for a vendor mirror, and I look for great service based upon the customer experience I shared with Curtis.

1 year ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 13th, 2022

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Rodolfo ortiz Austin, TX

Had our home serviced yesterday by Mr H he was very thorough, and very friendly he knew just exactly what to look for and did an awesome job getting it done ,very satisfied customer thank you ten stars to Mr h

2 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the service we have provided thus far. We look forward to keeping your home pest free!

Aug. 13th, 2021

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Christelle Bublitz Atlanta, GA

From a Georgia prospective, this is one of the best pest control companies out there. Very professional, on time, respectful of the property, efficient, and ready to Walk you through every step. Their product is efficient but results are seeing slowly after some repeat and consistency. I gave them 4 stars because the after service is just a mess. They hardly pick up or return calls when service has been delivered. They will get you with the little print on their contract sheet so ve aware. Other than that, they do the job!

1 year ago

Reply from Hawx Pest Control

Awesome to hear Christelle!! Thanks for the review!

Dec. 29th, 2022

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Johnny Sigmon Cumberland, MD

So whan the man come to my house from Hawx pest control he was very respectful and wanted to get the job done for me so he did what I wanted to have done an again mad my home comfortable again. I give Hawx pest control a 5 ⭐⭐⭐⭐⭐. Thanks

1 year ago Edited March 30, 2023

Reply from Hawx Pest Control

Happy to hear!!

Dec. 29th, 2022

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Jellie Gandhi Gastonia, NC

I would like to warn everyone for not using Hawx Pest control. "Hawx Pest Control misled me into signing a contract and continued to charge my card even after I canceled their services. Despite my attempts to cancel, they refused and instead pressured me into signing a 12-month contract in an attempt to retain my money."

6 months ago

Reply from Hawx Pest Control

Hi, this is Jenessa and I work for Hawx customer care, I would like to personally apologize for the negative experience you've had, and our team wants to investigate as best we can to assist your situation! Please clink this link https://tinyurl.com/Hawxs to start a chat or email [email protected]

Oct. 9th, 2023

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Rhonda Villasenor Mebane, NC

Professional, courteous, and punctual. If needed, they explain everything involved.

2 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Rhonda.

Jun. 24th, 2021

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Sally Jo Blanchard Lancaster, SC

They complete the job without disrupting my life and I've yet to see any pesky bugs.

2 years ago

Reply from Hawx Pest Control

Thank you for the review, Sally We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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Sharlene Ferrin Galveston, TX

I don't see live bugs much anymore I'm my house amd the guys who come out are very courteous

2 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 24th, 2021

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Srikanth Potluri Folsom, CA

Well communicated prior to arrival, and gave heads up on the work upon arrival; very professional

2 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 24th, 2021

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Kevin Kiernan Rancho Cordova, CA

I'm not sure what services are available vs. being provided when coming out. Areas sprayed, granulated or dewebbed are not consistent.

2 years ago

Reply from Hawx Pest Control

Kevin, We are so sorry to hear of the dissatisfaction you've experienced with our company. Please give our office a call at 855-527-2343 at your earliest convenience to get those taken care of!

Jun. 28th, 2021

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Steve Sandy, UT

They are fine. Don't think they came for last scheduled appointment.sometimes they didn't do backyard and still got charged

2 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Steve. We ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 28th, 2021

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Pat Anderson Anaheim, CA

I have a very large property, they spend 7min or less to do. I believe it should take a little longer if the job is done right

2 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Pat. We will look into this.

Jun. 28th, 2021

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Marcus Humble, TX

They are good and we have no problems once they come out. They take care of things we have not notice yet.

2 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Marcus! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 28th, 2021

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Shaun arlo Egbert Brigham City, UT

Its hard to have 100% pest control, but since we started using Hawks, our house has been much much better

2 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Shaun! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 28th, 2021

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Susan Kinkade Indianapolis, IN

They do outside spraying and I'm usually not home when they come. We have had to respray for outside ants.

2 years ago

Reply from Hawx Pest Control

We always offer a free reservice if you are still seeing any pests.
Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 24th, 2021

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Kenneth Woodhouse O'fallon, IL

Timely and readily available when we contact them to service our yard. Very grateful

2 years ago

Reply from Hawx Pest Control

Thank you for the kind words, Kenneth.

Jun. 24th, 2021

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Mandy Lowe Fairburn, GA

The service works, the scheduling is flexible, reasonable prices, and great customer service!

2 years ago

Reply from Hawx Pest Control

Thank you for the review, Mandy. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021