Name: Hawx Pest Control
Rating: 4.2

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Gerry W. O'fallon, IL

I would give a 5 star if they could help with getting rid of these Carpenter bees that keep digging into my cedar fence.

3 years ago

Reply from Hawx Pest Control

We always offer a free reservice if you are still seeing any pests.
Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 28th, 2021

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Linda Hall Kokomo, IN

The men doing the service are all so nice and they service all areas we request. Customer Service is a big plus also.

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 28th, 2021

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Gail B Beaton Kokomo, IN

Tell me when they are coming, get here when they say they will, do their job and are gone! Efficient!

3 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 25th, 2021

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Jeni Ogden, UT

The service did not work. When I tried to cancel they tried to hit me with a huge cancelation fee from a contract. Which I had no idea. They don't tell you about cancelation fees or that you do have a contract. Again service did not work on the bugs and mosquitos. Not happy at all with service and how they are sneaky with the contract and fees.

3 years ago

Reply from Hawx Pest Control

Jeni, We are sorry to hear about the negative experience you’ve had with our company.

Jun. 29th, 2021

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Irene Alexander Saint Louis, MO

You can always improve on something. Make sure your service guys know what they are suppose to do on a service call to make it complete.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Irene. We do our best to make sure the service is done best to our ability.

Jun. 28th, 2021

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Jeffrey Ramirez Austin, TX

Dependable and trustworthy. Always do a thorough job. Only wished the mosquito control lasted longer

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Jeffery! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 25th, 2021

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Amber Webb Gurnee, IL

The technician JB is excellent! No problem getting service in between quarterly services if needed.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Amber! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

May. 26th, 2021

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Anca Gurnee, IL

I will like to give me a call back so I can get some answers from being screwed over with the money and the deal after talking to several managers and it happened two years ago the same thing! Please call me at (773) 551-0788 thank you

3 years ago

Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We are unable to find your account in our system, so we ask that you please give our office a call at 855-527-2343 at your earliest convenience.

May. 26th, 2021

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Brenda Kingen Valley Park, MO

For the last 3 spring/summers we have had an issue with carpenter bees and wasp/hornets around our back deck. Before the last quarterly, I emailed to ask that they pay special attention to that area to no avail. Had you come back again. Still having the same issue.a

3 years ago

Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We are unable to find your account in our system, so we ask that you please give our office a call at 855-527-2343 at your earliest convenience.

May. 26th, 2021

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David Holschen Saint Peters, MO

Always calls beforehand. Knocks on the door to find out about any concerns you may have and dependable

3 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

May. 26th, 2021

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Bobby L LaBorde Red Oak, TX

Outstanding customer service and superior results. The technicians are always polite and conscientious.

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service for our customers. Don’t hesitate to let us know if there is anything else we are able to assist with!

May. 26th, 2021

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Sandra Simmons Texas City, TX

We had been having a big problem with spiders and some roaches ....also rats and it's been taken care of!

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service for our customers. Don’t hesitate to let us know if there is anything else we are able to assist with!

May. 26th, 2021

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Carissa R Owens-Crain El Macero, CA

They are prompt and are good about letting us know when they get to our house so that we can lock our dogs in.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Carissa! Feel free to let us know if there is anything else we are able to assist with!

May. 26th, 2021

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Dave Mason, OH

While most pests have been eliminated, we still have some insect issues periodically; apparently not related to the treatment schedule.

3 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

May. 26th, 2021

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Ryan Elm Grove, WI

great, been able to make a major dent in mosquitos in the back yard, and they make rescheduling super easy

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Ryan! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Apr. 29th, 2021

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Kay Leonard Hartland, WI

They have listened to my concerns and always respect my home, while explaining what they will be doing that day.

3 years ago

Reply from Hawx Pest Control

Thank you for the kind words, Kay. We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Apr. 13th, 2021

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Susan Fort Atkinson, WI

Customer service has been very helpful to me and I am happy with the outcome because all the insects are gone.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Susan! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Mar. 23rd, 2021

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Andrew Brookfield, WI

This is the worst company I've ever done business with. I would never recommend them to my worst enemy. I couldn't imagine a worse run business. I was coerced into signing a contract I was lied to by the salesman--this company is the worst.

3 years ago

Reply from Hawx Pest Control

Andrew, We are so sorry to hear of the frustrations you’ve experienced with our company. These are definitely not business practices that we follow, and we would like to look into this matter further. We are unable to find your account in our system, so we ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Mar. 22nd, 2021

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Stacy Plymouth, WI

Communication is excellent and we’ve noticed a significant improvement in our yard each time they come.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Stacy! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Mar. 23rd, 2021

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Aaron Sheboygan, WI

They have a very nice sales person. I have seen a lot less pests and I don’t have any negative things to say about it.

3 years ago

Reply from Hawx Pest Control

Thank you for the kind words, Aaron. We are delighted to hear that you have been satisfied with the services thus far. We look forward to keeping your home pest free!

Mar. 23rd, 2021

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Mike Janesville, WI

The salesperson did a very good job explaining things but customer service can be spotty sometimes. It needs some consistency. They never seem to answer my phone calls.

3 years ago

Reply from Hawx Pest Control

Mike, We are so sorry to hear of the frustrations you’ve experienced with our company. We will be looking into this matter further.

Mar. 23rd, 2021

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Susan Germantown, WI

I’ve been very happy with them Hawx. They are very nice and polite. We don’t have any trouble with bugs.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Susan! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Mar. 23rd, 2021

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Mike Hartland, WI

Mosquitoes have not been around since Hawx started coming out. They have been very professional and courteous.

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Mar. 23rd, 2021

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Fred Muskego, WI

They came out and did a good job but I was disappointed that they sprayed around my dogs kennel because he did not react well.

3 years ago

Reply from Hawx Pest Control

Fred, We are sorry to hear about the negative experience you’ve had with our company. These are definitely not business practices that we follow, and we would like to look into this matter further. We are unable to find your account in our system, so we ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Mar. 22nd, 2021

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Barbra Milwaukee, WI

I was having some issues when they came through the neighborhood and explained their service and they have resolved my issues.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Barbra! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Mar. 23rd, 2021

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Randy Horicon, WI

All the ants and other problems have been taken care of. They are very responsive and easy to work with.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Randy! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Mar. 23rd, 2021

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Mike Milwaukee, WI

They call before they came and take care of everything that needs to be done. I am really happy with the service.

3 years ago

Reply from Hawx Pest Control

Thank you for the review, Mike. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Mar. 23rd, 2021

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Jason Welsh Madison, WI

HORRIBLE. DO NOT SIGN UP! So a salesman showed up at my door over a year ago. I explained that I already had a pest service. He told me that he would give me a low one-time fee for a single treatment for our bushes that were outside of the area the other service treated. I signed up. Then nothing for over a year. A month or so ago, I have a tech arrive at my door and tell me they were there for our regularly-scheduled service. I told them they were mistaken, and that I had another service. They told me to call the office and get it straightened out. Then I get a guy calling, telling me that I had signed up for multiple services, but hadn't had them performed because they were cancelled every month (NOT by me BTW, except for that last one). He argued and argued saying that I had to fulfill the services - even though I didn't need them. He admitted that the fine print states I was contracted for 12 months - which was over. I was working, and had to go but let him know I would not be paying. Last week they charged my card over $300. Absolutely pathetic customer experience; they clearly do not care about their customers, are completely mismanaged, and can't keep track of their own customers and agreements.

9 months ago

Reply from Hawx Pest Control

Hi, this is Jenessa and I work for Hawx customer care, I would like to personally apologize for the negative experience you've had, and our team wants to investigate as best we can to assist your situation! Please clink this link https://tinyurl.com/Hawxs to start a chat or email jenessa@hawxservices.com

Oct. 16th, 2023

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Michael Greathouse Douglasville, GA

I would of put a negative score but it won't go any lower than 1. This was the worst service I have ever received. Morgan was extremely nice and offered to cut the cost of a monthly service. Likewise they threw in multiple services for free. Sounds great right? It was horrible. I had to have them come out multiple times over the course of 3 months and the problems never were fixed. No, it wasn't roaches or anything due to being nasty or infested, it was scorpions, yellow jackets , millipedes, and spiders. I asked the sales rep Morgan if there would be a cancelation fee if I was unhappy with the service, and I was assured that there would be no fees or anything, but he doesn't know of any reason why I would be unhappy. Well, I was unhappy the first tech who came forgot to do the services. To cancel I was informed I was lied to, and its 200 to cancel after I was laughed at by the first rep. He was very disrespectful, and told me that I only had two options. Either keep the service at a discount of 50 a month and one month free, or cancel and have a 200 charge. I asked to speak to someone who could help me and his response was, " It could take 72 hours or longer if I receive a call back at all from one of the managers. After persisting he finally put me on the line with a manager( She claimed to be one anyways), she said the same thing and that if I can't prove he lied about the fee then I would have to pay it or they could sue or put it against my credit. Bot were incredibly unprofessional. It was one of the worse business experiences I've had to go through with a company. 100% would not recommend, and If asked I would steer anyone who asked me to someone else.

10 months ago

Reply from Hawx Pest Control

Hi, this is Jenessa and I work for Hawx customer care, I would like to personally apologize for the negative experience you've had, and our team wants to investigate as best we can to assist your situation! Please clink this link https://tinyurl.com/Hawxs to start a chat or email jenessa@hawxservices.com

Sep. 24th, 2023

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Ann Thomas Lockhart, TX

they are friendly and do a good job. If you are away, they will change date of appointment. If you have a problem between appointments, they will come to you house to help with your pest problem.

2 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the service we have provided thus far. We look forward to keeping your home pest free!

Jun. 20th, 2022

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Cas W Greenwood, IN

For the most part Hawx is a good company for Pest Control. Mostly because they’ll schedule a re-do service with no questions asked. Whenever there’s an issue they’ll correct it. I’ve learned to request a favorite technician to do my pest and mosquito services to meet my satisfaction.

2 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 13th, 2022

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Dallas Scholes Dallas, TX

Dustin was very knowledgeable and professional. We are new to the area and he helped us choose the best treatment program for our hime based on where we live and the kinds of bugs most likely to infest our home.

2 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 13th, 2022

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Elaine Brents Greenfield, IN

Curtis did an excellent job selling the Hawx product. He was well versed and informed about pest control. His expectations and mine for a vendor mirror, and I look for great service based upon the customer experience I shared with Curtis.

2 years ago

Reply from Hawx Pest Control

We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

Jun. 13th, 2022

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Rodolfo ortiz Austin, TX

Had our home serviced yesterday by Mr H he was very thorough, and very friendly he knew just exactly what to look for and did an awesome job getting it done ,very satisfied customer thank you ten stars to Mr h

2 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the service we have provided thus far. We look forward to keeping your home pest free!

Aug. 13th, 2021

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Christelle Bublitz Atlanta, GA

From a Georgia prospective, this is one of the best pest control companies out there. Very professional, on time, respectful of the property, efficient, and ready to Walk you through every step. Their product is efficient but results are seeing slowly after some repeat and consistency. I gave them 4 stars because the after service is just a mess. They hardly pick up or return calls when service has been delivered. They will get you with the little print on their contract sheet so ve aware. Other than that, they do the job!

1 year ago

Reply from Hawx Pest Control

Awesome to hear Christelle!! Thanks for the review!

Dec. 29th, 2022

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Johnny Sigmon Cumberland, MD

So whan the man come to my house from Hawx pest control he was very respectful and wanted to get the job done for me so he did what I wanted to have done an again mad my home comfortable again. I give Hawx pest control a 5 ⭐⭐⭐⭐⭐. Thanks

1 year ago Edited March 30, 2023

Reply from Hawx Pest Control

Happy to hear!!

Dec. 29th, 2022

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Rhonda Villasenor Mebane, NC

Professional, courteous, and punctual. If needed, they explain everything involved.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Rhonda.

Jun. 24th, 2021

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Sally Jo Blanchard Lancaster, SC

They complete the job without disrupting my life and I've yet to see any pesky bugs.

3 years ago

Reply from Hawx Pest Control

Thank you for the review, Sally We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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Sharlene Ferrin Galveston, TX

I don't see live bugs much anymore I'm my house amd the guys who come out are very courteous

3 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 24th, 2021

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Srikanth Potluri Folsom, CA

Well communicated prior to arrival, and gave heads up on the work upon arrival; very professional

3 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 24th, 2021

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Kevin Kiernan Rancho Cordova, CA

I'm not sure what services are available vs. being provided when coming out. Areas sprayed, granulated or dewebbed are not consistent.

3 years ago

Reply from Hawx Pest Control

Kevin, We are so sorry to hear of the dissatisfaction you've experienced with our company. Please give our office a call at 855-527-2343 at your earliest convenience to get those taken care of!

Jun. 28th, 2021

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Steve Sandy, UT

They are fine. Don't think they came for last scheduled appointment.sometimes they didn't do backyard and still got charged

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Steve. We ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 28th, 2021

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Pat Anderson Anaheim, CA

I have a very large property, they spend 7min or less to do. I believe it should take a little longer if the job is done right

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Pat. We will look into this.

Jun. 28th, 2021

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Marcus Humble, TX

They are good and we have no problems once they come out. They take care of things we have not notice yet.

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Marcus! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 28th, 2021

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Shaun arlo Egbert Brigham City, UT

Its hard to have 100% pest control, but since we started using Hawks, our house has been much much better

3 years ago

Reply from Hawx Pest Control

We appreciate the feedback, Shaun! We are happy to hear that our team was able to address the concerns you were seeing around the home in a professional and thorough manner. Thank you for being a valued customer!

Jun. 28th, 2021

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Susan Kinkade Indianapolis, IN

They do outside spraying and I'm usually not home when they come. We have had to respray for outside ants.

3 years ago

Reply from Hawx Pest Control

We always offer a free reservice if you are still seeing any pests.
Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 24th, 2021

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Kenneth Woodhouse O'fallon, IL

Timely and readily available when we contact them to service our yard. Very grateful

3 years ago

Reply from Hawx Pest Control

Thank you for the kind words, Kenneth.

Jun. 24th, 2021

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Mandy Lowe Fairburn, GA

The service works, the scheduling is flexible, reasonable prices, and great customer service!

3 years ago

Reply from Hawx Pest Control

Thank you for the review, Mandy. We strive to provide great service, and we are happy to hear that our team went above and beyond to address the concerns you were seeing around the home. Feel free to let us know if there is anything else we are able to assist with!

Jun. 24th, 2021

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Lawrence Brigham San Antonio, TX

They are very reliable in that I've never known them to come at an unexpected time.

3 years ago

Reply from Hawx Pest Control

We are happy to hear that our team was able to address any of the concerns you were seeing around the home. Thank you for being a valued customer!

Jun. 24th, 2021

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Yolanda Chappel Kendleton, TX

Good service, professional, call before they arrive at your home, arrive on time

3 years ago

Reply from Hawx Pest Control

We are delighted to hear that you have been satisfied with the services we have provided thus far. We look forward to keeping your home pest free!

Jun. 24th, 2021