Name: Greenix
Rating: 4.3

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Verified Customer

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Cynthia

Great job so far just wish I could pick a time slot for them to show up in

2 years ago

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Verified Customer

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Dawn

Person who came to service my home was very nice. However there has been more insect activity than before when I had other pest control companies

2 years ago

Reply from Greenix

Hi Dawn! We are sorry to hear that you are still experiencing pest problems. Please give our office a call and they can schedule a free reservice.

Sep. 23rd, 2020

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Verified Customer

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Trish Jones

Wonderful, they are very knowledgeable, thorough and professional

2 years ago

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Anonymous Columbus, OH

Good customer service. It’s a good service. I am very happy with them.

2 years ago

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Cheryl Saint Marys, OH

Customer service is excellent. They send text messages and follow up.

2 years ago

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Matt & Melissa Johnstown, OH

They’re always very friendly and helpful. It works to keep the bugs out.

2 years ago

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Chris Reynoldsburg, OH

The company rep showed up at my door so we went with them. It seems to eliminate any problems.

2 years ago

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Jitendra Lewis Center, OH

You can trust them. The people who come through with the service are good.

2 years ago

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Phil Lancaster, OH

The last time the guy was here, he did not knockdown all the cobwebs and stuff on the porch. I don’t think he did a complete service.

2 years ago

Reply from Greenix

Hi Phil! We are sorry the full treatment was not performed. Please give our office a call and they can scheduled a free service to get this taken care of.

Sep. 23rd, 2020

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Verified Customer

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Jeff Belle Center, OH

Still have spiders but I haven’t had any issues with the service and they are the cheapest.

2 years ago

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Verified Customer

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Teresa Lima, OH

They are always really good about recaching out to you beforehand to ask if everything is okay.

2 years ago

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Brad Bacher Cincinnati, OH

$250 Cancelation fee. Moving, and wanted to save money for future home vs. transfer services. you cannot cancel without paying a $250 cancelation fee. Would not recommend becoming a monthly customer. Was not happy with Carlos as their customer service line. Very disappointed to end this business relationship that way.

9 months ago

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Gregory Kitchen

Worst customer experience of my life!! Account manager Adam (refused to give me an employee #) was absolutely the most unprofessional employee I've ever talked to. I really hope the conversation was recorded and used as a perfect example how not to speak to a customer. Would never let them on my property again... the worst!

9 months ago

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Shpresa palucaj Naples, FL

Don’t try to cancel they keep you on hold for 10 minutes before they tell you can’t get out with out a fee even though you’re contract with them is over! Don’t sign your name Their is other companies out there way better and a lot cheaper

10 months ago

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Craig Clarkston, MI

Product works well and they are punctual and keep you informed on when they are arriving and what products they are using and what they do

1 year ago

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Della Faith Taylorsville, KY

Love their service! Everyone is so nice and we love that they don’t use toxic chemicals but still got rid of the spiders!

1 year ago Edited December 6, 2021

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Mike Cristante Belleville, MI

The Greenix employee was very concerned about reaching all problem areas and spent a lot of time looking over my property.

1 year ago

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E. Thies Orland Park, IL

Professional and accommodating. Was referred by my daughter and she was right about your service and customer service. I am very pleased so far!

1 year ago

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William House Bear, DE

Called customer service with a problem and they scheduled an appointment right away. I already use there service and it is excellent,

1 year ago

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Jesse B Pittsburgh, PA

Tonight my wife was verbally assaulted at our front door by a Greenix sales person who refused to leave our front porch and called her a "crazy b*tch" when she asked him to leave. Apparently, he has been harassing others in our neighborhood and is quite the talk on Nextdoor and the local Facebook group. We spoke with the local police and they recommend that others call in if they are harassed by the Greenix sales team (who appear to be soliciting illegally without a permit).

1 year ago

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David M Oxford, MI

I use a multitude of services through Greenix and every technician is efficient, knowledgeable, and friendly! Great service and results!

2 years ago

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Becky Shelton Chesterton, IN

The technician was very thorough and professional. He communicated regarding the service being done and answered any questions I had.

2 years ago

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Verified Customer

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Frank Clouse

Nice people,very professional. On time and clean cut

2 years ago

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Verified Customer

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Cherryl

Service is excellent. Courteous, reliable, good products.

2 years ago

Reply from Greenix

Hi Cherryl! We appreciate you taking time to reach out and provide this positive review. We are so happy that you have had a positive experience with both our employees and products. If there is ever anything that we can do to improve our service please let us know!

Nov. 17th, 2020

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Verified Customer

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Suzanne Armstrong

0

2 years ago

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Dawn

Customer support is not bad but their service sucks. They can’s get rid of any insects whatsoever. I would love a full refund.

2 years ago

Reply from Greenix

Thank you for your feedback. We are glad that you have had a positive experience with our customer support representatives. We are so sorry to hear that you feel like the treatments are not being effective. Please give us a call at 844-233-7378 so we can find a solution to best meet your personal needs!

Nov. 16th, 2020

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Verified Customer

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Mark

If I have an issue, greenix comes out and takes care of it.

2 years ago

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Tom Mueller

They are totally professional and through.

2 years ago

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Matthew Stein

Product did not work and yet, they do not refund your money. Oh, but they did "waive" my cancellation fee due to COVID.

2 years ago

Reply from Greenix

Hi Matthew! Thank you for your feedback. We are sorry to hear about this! We want to ensure you have a pest free home, so we would love to come back out for free to retreat and make sure that all of the pests around the home are gone. Please give our office a call and a representative will be happy to help you schedule that. Thanks!

Oct. 22nd, 2020

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Verified Customer

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Satish Barapatre

Pretty average. Personnel are not well trained and make common sense mistakes. Invoicing practices also are suspect.

2 years ago

Reply from Greenix

Hi Satish! Thank you for your feedback. We are sorry to hear that you had this experience and we would love to make it right. Please give our office a call at 844-233-7378 so that we can better address your concerns. Thanks!

Oct. 22nd, 2020

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Verified Customer

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Carol Goyena, his wife

Very good. They respond quickly and effectively to requests

2 years ago

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Charra Turner

They were honest and I have no more ants

2 years ago

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Robert

At this point we don’t have any pests that I can see.

2 years ago

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Stan

Really satisfied. It is very nice quality. I feel positive.

2 years ago

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Dan

I had an issue with mice and after six months I have no evidence of mice.

2 years ago

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Kathy Rausch

They are courteous, on time and do a thorough job

2 years ago

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reyna orozco

excellent service and technicians that go above and beyond

2 years ago

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Fred Fischbach

Professional and efficient Friendly helpful and informative

2 years ago

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Rich Roth

The techs have been very friendly and thorough.

2 years ago

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Sherry colombo

The service is great. The techs are very thorough

2 years ago

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Brian

The people are nice and provide good service but the product seems to be ineffective.

2 years ago

Reply from Greenix

Hello Brian! We are sorry to hear that our treatments have not met your expectation. Please give our office a call and we can schedule a free re-service.

Sep. 23rd, 2020

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Verified Customer

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Mike Columbus, OH

We had an ant problem and greenix quickly resolved that issue.

2 years ago

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Gary Saint Marys, OH

They were very knowledgeable and did everything they were gonna do.

2 years ago

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Kristina Columbus, OH

They’re friendly, nice, and get the job done. I like that it is organic.

2 years ago

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Jane Canal Winchester, OH

I had to have them redo it again because we still had spiders showing up.

2 years ago

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Karol Peterson Richland, MI

Very good service. The service providers are friendly, informative and thorough.

11 months ago

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tiger lion Novi, MI

I am current customer since last one year, they signed the contract for an year and just show up every quarter for the money, In my house there are bunch of ants and this problem remains since we signed the contract they don't respond. I am cancelling the service going forward and will not recommend anyone to use this company

1 year ago

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WILLIAM CATE Detroit, MI

Greenix is terrific. They show up when they say they will, and do a great job. i would recommend them to anyone.

1 year ago

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Rebecca Allison Maumee, OH

They are prompt and efficient. The techs always communicate what has been done, whether texting or in person.

1 year ago

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Happy Life Merrillville, IN

The personal associated with this company is incredible and I’m so glad they’re servicing my home.

1 year ago