Name: Greenix
Rating: 1.6

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Verified Customer

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Kelly Hebron, OH

If we still have bugs, they offer to come back. The people who the service the account are good.

3 years ago

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Anonymous Powell, OH

Courteous and friendly employees. It is a little expensive but I don’t see any issues with them.

3 years ago

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Ron Pickerington, OH

My wife wanted the ants to be taken care of and it has been a positive experience overall working with greenix.

3 years ago

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Anna Dublin, OH

Greenix gave me the best deal of all the people that knocked on my door in my neighborhood.

3 years ago

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Charlesetta Columbus, OH

Terrible. I thought they were going to be effective. They don’t come inside, they don’t go in the attic. It’s throwing away money for an expensive service that is not good at all.

3 years ago

Reply from Greenix

Hello! Unfortunately do to liability reasons we are not allowed to service in the attic. However, we do service the interior as a complimentary service. Please give our office a call and they can get that scheduled for you.

Sep. 23rd, 2020

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Joe & Anna Hilliard, OH

Doesn’t hurt my pets because it is all natural. They respond quickly and personable.

3 years ago

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Richard Delaware, OH

Not entirely sure the service is worth the amount of money I am paying or it since I don’t notice much of a difference.

3 years ago

Reply from Greenix

Hi Richard! We are sorry to hear this. Please give our office a call and they can schedule a free reservice.

Sep. 23rd, 2020

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Anonymous Columbus, OH

Seems like a very good service for a reasonable price. Things look better with the two treatments they have given me so far. Keep doing a good job.

3 years ago

Reply from Greenix

Thank you for your positive feedback. If there is anything else we can do for you, please let us know.

Sep. 23rd, 2020

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Tony Columbus, OH

In the past I had a lot of bugs and I don’t see them anymore so it seems to be doing what it is supposed to be doing.

3 years ago

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Lauren Fowlerville, MI

Greenix is quick and responsive. Exterminator, Dan, who was sent to help get rid of our hornet problem was very knowledgeable and helpful! Our issue was resolved quickly.

1 year ago

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Taylor Lander Niles, MI

Greenix has done an amazing job of getting rid of the mosquitos for us, and we have really loved the techs! Ricky and Leah have done a fantastic job and are very thorough.

1 year ago

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Sa'd Al-Quadan Frederica, DE

Bottom line, never use this company at all; 1-Poor customer service, very easy to get your money through annual contracts, however, once you sign it, you would not get your promised service and you are stuck with them for a whole year. 2-They would show up at your door step without any arrangements, if by any chance they gave you a time frame to arrange your monthly service, they show up very late by many hours, You have to be physically present to observe their work, otherwise, it will be done very poorly, i observed their "service technician" through many of my surveillance cameras around my house and yard as he though no one was watching him. 3-Their customer service is very poor, one of their customer service staff hang up the phone while i was talking because she was unable to find my account. Also when you call to complaint about how they manage their frequent service all they do is to apologize for you. YOU DO NOT NEED APOLOGIES, YOU NEED GOOD SERVICE. 4-Very poor communication between their customer service office and their on-ground technicians to update them. 5-Please spare your money and do things your self, unless absolutely necessary, then don't waste money using this company. 6-Most recent example to be given for their poor service...I was notified for my service at a certain date, i called earlier that day to verify time frame, i was told no later than 2pm, i had to stay at home to wait for them but no one showed up, i called them again but of course more apologies then had to reschedule in 2 days with specific time frame, on that upcoming appointment, no-one showed up to the appointment and then was called by their service tech many hours later stating that he apologize but his boss did not notify him regarding that service, i told him i need my service and you need to come in 1 hour, he agreed, then he called me back 10 min prior to my service and told me he cannot do service due to whether condition and i need to reschedule next day, i confirmed with him with a time frame again, no one showed up next day and no one called me to reschedule a true appointment, this is how poor their service is.

1 year ago

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Jerome Harrod Loveland, OH

Too many reminders regarding surveys for customer reviews and follow up calls. No way to stop this, they need to realize they are not the only service company out there. Day of service, ask how the service was. Day after service another survey and a follow up phone call…..really!

2 years ago

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Anthony R Berkley, MI

We have been dealing with voles in our yard around the house for a couple years. We tried homemade traps with poison and another wildlife control company, Wildlife X Team. While we understand voles are very challenging to get rid of, we specifically asked if Greenix could get rid of the voles. Greenix’s approach was only to use above ground rodent bait stations. Personally, we have been using this approach since the first signs of the varmints came on the scene. While it may take care of a few voles, it does not kill the fast-reproducing colony underground. Greenix does not provide any additional approach other than the rodent bait stations. There are other methods to try to get rid of, remove or annihilate the sweet little monsters, but Greenix does not have any additional resources. There is also a $249.00 early cancellation fee one should be aware of. Although their approach does not effectively eradicate voles, Greenix refused to waive the $249 early cancellation fee, but only offered to put out more stations. Other efforts we have tried includes: 1) destroyer smoke bombs – doesn’t kill them all; 2) TomCat Mouse traps – effective with peanut butter, but only takes care of those that come above ground; 3) plunger style mole traps – nothing, will try the alternative (scissor) style; 4) SuperCat gopher & Vole trap – nothing yet; and 5) VoleX and Ramik – not sure how effective as the little guys are still out there tunnelling and eating. We thought that Greenix would be the company that would take care of the problem, but not in this case. Greenix may be effective against other rodents or pests, but as it relates to getting rid of voles, we are not satisfied. Spent way too much money trying to get rid of the problem. We are dissatisfied with Greenix and would not recommend this company for anything and especially if you have a vole invasion. Don’t forget that you have to proactively call to make sure they do not continue to schedule you after the one-year contract is up. If anyone has a sure way of getting rid of these pests, patent it and start your own company. We need real solutions.

2 years ago

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Paul Applegate Sewell, NJ

Techs are comprehensive and very responsive to their customers needs. They have always shown to be skilled in their trade and take time to not rush during the service visit.

2 years ago

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Russ Grand Rapids, MI

Had questions about billing and scheduling. Very friendly, knowledgeable staff worked to make sure everything was in order. Smooth customer service experience!

2 years ago

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Djcronin Radcliff, KY

Greenix has excellent customer service. Their communication is explicit and their products work. A Greenix representative is only a text or phone call away.

2 years ago

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Ashley Boiano New Palestine, IN

Great customer service, technicians are always polite and do great work, the products work. My only complaint is it's extremely expensive. But we keep using them because they solved our pest problem

2 years ago

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JoeD Medina, OH

Fair price for a good product. The overall treatments seem to take multiple applications before they're effective but the fact they are using a green technology is worth the trade off.

2 years ago

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Bre Middletown, DE

Never impressed with the service. Decided to cancel when they never showed up in the month of November ( like the contract said they would) They decided to show up at my door step 5 days before Christmas with zero notice (which I was promised I’d get a few day notice before any treatment) when I called to cancel the sales rep said I had to have one more treatment and they would give it to me at a discounted price before I could cancel) 3months later Greenix shows up at my door step for a treatment (again no email notification a few days before- I also checked my spam) Thankfully I was home to tell the man I had canceled because they would have been making fraudulent changes to my bank account. I called the next day questioning why I was still being put on their treatment list and they said my contract was still active. The ignorant, disrespectful and cocky sales rep kept repeating himself, trying to sell me a cheaper deal when all I wanted to do was to cancel for the SECOND time. He was either making a joke out of the fraudulent situation or just could not comprehend any of the conversation. I’ve never been so disrespected that I needed to hang up on a sales rep before! Overall horrible experience!!!!!!

2 years ago

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Gail Funsten Mount Vernon, OH

Keaton was respectful and had a good knowledge of our needs for pest control. My husband and I loved his friendly personality. He will go far in whichever career he pursues.

2 years ago

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Michael Bowman ,

Very thorough service and always show up when they’re scheduled to. We use them for insects and rodent control and have had a successful experience.

3 years ago

Reply from Greenix

Hi Michael, thank you for the positive review! We appreciate you taking time to provide us with this feedback. We are so happy to hear that you are enjoying a pest free home from both insects and rodents. We try our best to be thorough and detailed. If there is ever anything we can do to improve our service please feel free to give us a call at 844-233-7378. Thank you!

Mar. 3rd, 2021

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Rosr Cleveland, OH

Professional workers very informative. They tell me step-by-step what they’re doing and check in with me when they get here and also when they leave I like that

3 years ago

Reply from Greenix

Hi Rosr! Thank you for taking time to provide this positive feedback. Our Service Professionals strive to be top notch in both their quality of service and communication. If there is ever anything we can do to improve our service please give us a call at 844-233-7378. Thank you for choosing Greenix!

Jan. 15th, 2021

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Enzo Croydon, CRY

Peter did a fantastic job in sorting out our mice problem in the garden. He give us lots of advice on how we can prevent future infestation. Greenix never disappointed our expectations.

1 year ago

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Luke Swierczynski San Jose, CA

Had some water logging issues in my backyard which allowed the Mosquitos to get out of control. Had greenix come out and and treat the area and it cut back mosquitos nearly 100%. Reasonable price to regain comfort outside.

2 years ago

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Taraq Attumi

Very good, professional and kept me informed about everything they did

3 years ago

Reply from Greenix

Hi Taraq. Thank you for taking time to leave us with a positive review! We are so happy that you are able to stay up to date on your treatments and the status of your home. If you ever have any questions please feel free to give us a call at 844-233-7378. Thank you!

Dec. 7th, 2020

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Ted

They are prompt, reliable, and provide value at a fair price

3 years ago

Reply from Greenix

Hi Ted, thank you for the positive feedback. We are so happy to hear that you have been able to experience our world class service! Thank you for being apart of the Greenix family!

Dec. 7th, 2020

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Linda Schlegel

employees are very nice; the products are not keeping spiders, etc. outside. Most bugs inside in last few years.

3 years ago

Reply from Greenix

Thank you for the feedback! We are so pleased to hear that you have had positive experiences with our employees. We are sorry to hear that you continue to see pests inside your home. Please give us a call at 844-233-7378 to get a free re-service scheduled to get this taken care of! We can also service the inside of your home if you would like to help reduce the pests even further. We look forward to your call!

Nov. 16th, 2020

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Brandon

It’s been as advertised. They have been responsive when we call.

3 years ago

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Anonymous

I am comfortble with it. I like the service. They are always on time and let me know when they are coming.

3 years ago

Reply from Greenix

Thank you for taking time to provide your feedback. We are glad that you have had a positive experience. If there is anything that we can do to improve your experience please give us a call at 844-233-7378 and we would be happy to help!

Nov. 16th, 2020

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Misty

Good experience, very responsive. Improvement on their upselling techniques

3 years ago

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Candace Koons

Good experience. Professional, always on time and ask about concerns before treating.

3 years ago

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Ed

I still see wasp and hornets around my house and thats what had to be dealt with. One tech left my gate open. and my dog got out.

3 years ago

Reply from Greenix

Hi Ed! We are sorry to hear about this experience. We would love to come back out and take care of those wasps and hornets for you. Please give our office a call and a representative will be happy to help you schedule that free service to get you taken care of. Thanks!

Oct. 22nd, 2020

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James

The people are very friendly and the technician's are very knowledgeable

3 years ago

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Roxanne

Very professional techs, punctual, courteous good follow through

3 years ago

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suzanne

Very good. Will go the extra mile and re-treat if necessary.

3 years ago

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Chad Jones

Always inform you before and after service, very professional technicians

3 years ago

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Steven

I think they do a good job with certain pests and insects like mosquitos but I have not had great success with others.

3 years ago

Reply from Greenix

Hi Steven! Thank you for your feedback. We are sorry to hear that you are still seeing bugs, and we would love to get you scheduled for a free reservice to take care of those bugs that have not been taken care of yet. Thanks!

Oct. 22nd, 2020

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Scott

Everyone was pleasant to work with. I no longer see the bugs that I had.

3 years ago

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Sandra

Went from a lot of cockroaches to very little cockroaches. I would recommend Greenix.

3 years ago

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Dave

Customer support did a good job when I called them but I am seeing more bugs than I saw before.

3 years ago

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Marc

Most of the problems were taken care of. They are easy to work with.

3 years ago

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Noureen

I haven't gotten any call back from your customer support. I have not received records for the service.

3 years ago

Reply from Greenix

Hi Noureen! We are so sorry to hear that! We will have a representative reach out to you about this!

Oct. 22nd, 2020

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Bill

We don’t have any problems with infestation so I guess it has taken care of all the issues.

3 years ago

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Sarah

I don’t really notice a difference. It is not better or worse. Their service is very underwhelming.

3 years ago

Reply from Greenix

Hi Sarah! Thank you for your feedback. We are sorry to hear that you haven't seen a difference yet at your home with pests. We would love to come and treat your home again for free to ensure that you have a pest-free home. Please give our office a call and a representative will be happy to help you get that appointment scheduled. Thanks!

Oct. 22nd, 2020

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Saba

Greenix is quality. It seems to be working. Customer service is responsive.

3 years ago

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Maureen

They take care of my problems and I never have any problems with them.

3 years ago

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Erin

Still see a few ants and spiders in my house. There haven’t been any serious issues though and we did get a discount.

3 years ago

Reply from Greenix

Hi Erin! Thank you for reaching out. We are sorry to hear that you are still seeing bugs in your home. Please give our office a call at 844-233-7378 and a representative will be happy to help you schedule an appointment to take care of those ants and spiders inside your home. Thanks!

Oct. 22nd, 2020

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David

The prices are little high but they have been very good and follow up.

3 years ago

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Anonymous

People are usually on time and do the work on a timely basis.

3 years ago