Greenix

Greenix has done an amazing job of getting rid of the mosquitos for us, and we have really loved the techs! Ricky and Leah have done a fantastic job and are very thorough.

Bottom line, never use this company at all; 1-Poor customer service, very easy to get your money through annual contracts, however, once you sign it, you would not get your promised service and you are stuck with them for a whole year. 2-They would show up at your door step without any arrangements, if by any chance they gave you a time frame to arrange your monthly service, they show up very late by many hours, You have to be physically present to observe their work, otherwise, it will be done very poorly, i observed their "service technician" through many of my surveillance cameras around my house and yard as he though no one was watching him. 3-Their customer service is very poor, one of their customer service staff hang up the phone while i was talking because she was unable to find my account. Also when you call to complaint about how they manage their frequent service all they do is to apologize for you. YOU DO NOT NEED APOLOGIES, YOU NEED GOOD SERVICE. 4-Very poor communication between their customer service office and their on-ground technicians to update them. 5-Please spare your money and do things your self, unless absolutely necessary, then don't waste money using this company. 6-Most recent example to be given for their poor service...I was notified for my service at a certain date, i called earlier that day to verify time frame, i was told no later than 2pm, i had to stay at home to wait for them but no one showed up, i called them again but of course more apologies then had to reschedule in 2 days with specific time frame, on that upcoming appointment, no-one showed up to the appointment and then was called by their service tech many hours later stating that he apologize but his boss did not notify him regarding that service, i told him i need my service and you need to come in 1 hour, he agreed, then he called me back 10 min prior to my service and told me he cannot do service due to whether condition and i need to reschedule next day, i confirmed with him with a time frame again, no one showed up next day and no one called me to reschedule a true appointment, this is how poor their service is.

I hired Greenix in early 2020 for a problem with voles. Initially the service was good. The problem has worsened in the past month. I had three scheduled appointments for someone to come out and check the bait boxes. No one showed up and appointments weren't canceled. Today was another, no show appointment. The vole holes went from 10 three weeks ago to more than 50 over the weekend. Obviously, their treatment is ineffective. The problem may now require new topsoil to cover the holes that have become a fall hazard. I called the Utah headquarters for assistance. All they can do is pass the message onto the local franchise.

I use Greenix for our pest control and have seen a big improvement! Also Brandon worked so hard to fit me into the schedule when I had needed to change my appointment date. Thank you Brandon!

I’ve been happy with the service provided. I recently had to call due to ants inside. And realized I hadnt seen anyone recently and called to have someone come out. Jenson was very helpful and got everything scheduled .

Great pest control service. Eco friendly and pet safe. The service technicians are knowledgeable, proactive and very considerate. I’ve been using their service for almost a year and I would highly recommend them to anyone. The only con is their prices are a little on the high end but it’s been worth it so far.

This is the first time I have had consistent pest control at my house. It has made all the difference with ants and spiders in particular. Their service representatives are courteous and thorough.

All Greenix employees have been professional, hard working and courteous. Their pest control significantly reduced any bugs we had in the house and the rodent control took care of our chipmunk problem within a couple weeks.

For the most part great, customer service on the phone is 5.5 stars, Elmer was extremely helpful, knowledgeable and a pleasure to talk to. Some of the guys that have come out to my house could of done a better job clarifying when trying to sell me new services, but overall very nice!

The technicians were really nice and personable and made sure that all of my needs are met. The price was very similar to all of the other pest control companies so that wasn't a problem. I was very pleased with my service from Greenix.

They have kept up with our pest control.

This poor review is strictly for the misleading agreement and cancellation process. I was told it was a one year contract, when I tried to cancel the contract I was told it was a 18 month contract. Canceling this contract has been nothing but a nightmare. I never want to deal with this company again.