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Greenix

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6.8

Overall Score

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Martin Wilcox Newark, OH

The first time I heard of Greenix was from a salesman named Jonathan. He spoke about what his company did and how it could help me protect my home. I gave you a try and haven’t been disappointed in anything you have done. I would really have to be extremely disappointed in Greenix for me to go look for another service

2 years ago

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Opal Sky Newark, OH

Greenix provides the most thorough service to care for insect and rodent issues on your property. Their service people are so nice and always text inquiring about any problems you have concerns about. I recommend them highly.

2 years ago

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G S Clarkston, MI

Using the service for 5 years. Great results. The squirrels, chipmunks, and field mice have stopped making winter quarters on my garage. Also, the wasp and yellow jacket population is under control. Spiders coming indoors in winter has stopped. Our love of nature is now outside.

2 years ago Edited May 2, 2022

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Amy Noblesville, IN

We’ve had a great experience with Greenix! The technicians are very communicative, on time, thorough and quick. Any time we’ve had to call, the company has been very responsive and technicians have been out the very next day.

2 years ago

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Jfliwoman IN

I always receive a phone call or text notifying me of the technician’s arrival 15-30 minutes beforehand. The tech is always considerate and polite. Spraying seems to be thorough because I have great results and never have had to call Greenix back.

3 years ago

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Edyth Wheeler Louisville, KY

Greenix techs are always thorough, professional, courteous, and prompt. They always answer my questions and I learn more about moles and critters from them each time. Thank you Jessica for calling to see how things were going.

3 years ago

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Paul Wade Mantua, OH

I have had my service technician, Logan, for several months and found him to be very diligent in his process of treating my home. Every time he advises me prior to service and follows up with a message regarding the condition of the premises along with any recommendations. I highly recommend Greenix and the service Logan provides.

3 years ago

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Shirley clark Cleveland, OH

I have never done business with a company like Greenix, I would describe them as a class act! Excellent in service, customer service and the Techs are first rate! I am so grateful to them for helping me with my mice problem and would highly recommend them to anyone looking for pest control. Great job Greenix!

3 years ago

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Chere Barron Dover, DE

The technician Aaron J. was great! He answered all my questions and informed me of what he was performing that day and would let me know after the service if he found anything that needed to be addressed. Thankfully, there weren't any issues. I appreciated his professionalism and customer service.

3 years ago

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Jan Bannon Plainfield, IN

Thé first application did not work well I think maybe the rain had a lot to do with the reapplied but I wasn’t home so they never got the inside it seemed to take care of the ants but the spiders were really bad inside and out especially on the bushes. The second application seems to be doing much better but I’m still seeing a few spiders inside but I’m giving it time again we had rain right after the application but so far it seems to be working much better hopefully the spiders will disappear

3 years ago

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Elise Plymouth, MI

Every Greenix employee who has done work in my yard has been amazing. They’re all very courteous and willing to answer questions. I use Greenix for bug control, flea/tick/mosquito control and chipmunk/pest control. I highly recommend this company!!

3 years ago

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ann boswell Erie, PA

The services are great, but the scheduling needs revamped. We have the mosquito and tick spraying service that needs done once a month. This year and last year they missed us an entire month, defeating the purpose. Once I called it was rectified quickly but really, how hard is it to preschedule a monthly appt.

3 years ago

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Leilani Gardner, KS

Eric the technician who came out to our house today was great and found a few spots where Pets could enter actually into the house so he called me up about that and then I called Maren to give her my new credit card number and she was just always so nice just a very pleasant person to talk with on the phone

3 years ago

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Robyn Brady Kent, OH

We used Greenix at out last house because we were seeing more and more spiders inside the house. They did a thorough inspection and came and sprayed and cleaned all the cobwebs from our garage. We thought we still had too many spiders so they came out again and sprayed again at no cost. Very friendly and courteous people.

3 years ago

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Sabra Webster ,

we experienced great customer service by the gentleman who came to our house for our monthly spray. He also answered all my questions about getting the boxes set outside our house for a possible mouse inside our house. He was very thorough with me.

4 years ago

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Matt Mercure Lansing, MI

Always good :) Good people, good communications, nice people on follow-up confirmations. Work done in an environmentally caring and considerate way. Effective too, helped me with both an old Carpenter Ant problem as well as mice overall. Everything you'd want in home service on pest control.

4 years ago

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Reply from Greenix

Hello Matt. Thank you for taking time to provide us with this positive feedback. We are so grateful you appreciate our efforts to be green and environmentally friendly as that value is what stemmed our company name of Greenix. We appreciate you being a loyal customer Matt. If there is ever anything we can do to help you, please don't hesitate to reach out.

Mar. 3rd, 2021

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ben craner ,

Great service! I love it that they use safe, green, eco friendly products. It’s also pretty great that they send me a text message before and after each visit letting me know what’s been done and recommended in the future. Totally recommend using them.

4 years ago

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J Thomas Grand Haven, MI

Now available in Michigan as well. Professional, organic pest control. Examined our property, asked questions and made recommendations. We are completely satisfied with the service. Happy with the information provided and contract terms.

5 years ago

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larry deiter

bugs returned outside after about 2-3 weeks - reached out to have a return service and didn't get a response - reached out again and they scheduled - tech never showed up at our house and submitted a note that he was told to cancel - he obviously went to the wrong place- asked to reschedule and have been waiting a couple days to get it scheduled - they charge my account on time every month, but don't do anything to take care of what they are supposed to.

6 months ago

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Tom Carbajo

These people are the worst. I signed up for rodent control and when I called to cancel a year later, they kept Pest Control going when I never even ordered Pest Control. It wasn’t till after my tenant asked me why they were continuing to spray that I realize I was getting scammed. I talked to two different managers that kept telling me it was my fault. This thing doesn’t allow me to give them a zero but that’s what they would get .

7 months ago

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Kurt D

very pushy sales; I signed up to get rid of carpenter bees and was specific about this. Of course if I signed up right away I got their "discounted deal" . Come spring I had as bad of a carpenter bee problem as ever. When I called they said it was extra to treat for these. It was a scam. They are also very pushy at continuously trying to upsell you on mice control, mosquito control etc. Beware.

8 months ago

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David

The salesman convinced me choose them. I have had a question, customer support was able to answer it promptly.

4 years ago

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Kamelia Masad

My experience with Greenix has been great, they do there work very well, they are very respectful people

4 years ago

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Don Adair

Very good and take care of problems. Customer service and pricing is very good. We had ants now we don't...

4 years ago

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Marty Fultz

Great!!! They have handled all of our concerns. Very neat and orderly. Always one time. Good company!

4 years ago

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Sandi Dinovo

Could improve by replacing my black mice boxes in garage without charge...Terminix always replaced them at no additional charge & I paid less quarterly than I pay now.

4 years ago

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Reply from Greenix

Hi Sandi! Thank you for reaching out! We are always striving to improve and we appreciate your feedback.

Oct. 22nd, 2020

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Sonya

I feel like the service is good but we've seen more spiders and insect indoors then we have in the past using other companies. Not sure why.

4 years ago

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Trish

Very nice workers.. improvements would be that they need to make a connect contact with me to be able to come inside to spray.. They have yet to do this and I've asked

4 years ago

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Reply from Greenix

Hi Trish! Thank you for reaching out! We would love to come and service the interior of your home for free. Please give our office a call and a representative will be happy to help you schedule a time and date that works for you to let the technician inside. Thank you!

Oct. 22nd, 2020

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Matt

Excellent customer service and on-site support is fantastic. All of the reps are personable and go beyond the "normal" treatments.

4 years ago

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Corey Gibson

The company tricks you into signing up for a longer period than originally thought. I dont feel like it does that good of a job for what you pay. I would not have signed up if I knew what I know now.

4 years ago

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Reply from Greenix

Hi Corey! Thank you for your feedback. We are sorry to hear that you have not had a good experience and we would love to make this right. Please give our office a call at 844-233-7378 and a representative will be happy to better address your concerns. Thank you!

Oct. 22nd, 2020

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Connor

Everybody that has been to the house has been really nice and I don’t see to many bugs around the house. The price is really good.

4 years ago

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Tim

Customer support is very friendly and did a good job communicating. It is much better than the competition.

4 years ago

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Lisa

Appeared to be relatively environmentally friendly but I still have problems so I don’t know what I am getting for my money and I am not really happy with it.

4 years ago

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Reply from Greenix

Hi Lisa! Thank you for your feedback! We are sorry to hear that you are still seeing bugs. We would love to come out and retreat your home for free! Please give our office a call at 844-233-7378 and a representative will be happy to help you schedule that appointment. Thank you!

Oct. 22nd, 2020

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Lora

There are still some pest issues but it is better. They are very pleasant and always contact me and give me ideas of what to do.

4 years ago

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Pauline

Always when I call they answer and seem to be concerned about my needs and that I still have problems.

4 years ago

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Mark

Like the product they use and that they approached me on a door to door campaign. They do good work.

4 years ago

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Lesia Ray

Hasn't been good. The last person that came dented the flashing around two of my windows. She told me if I would by the mouse package she would treat my wasp problem. Found out later that's included in my package any way.

4 years ago

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Reply from Greenix

Hi Lesia! Thank you for reaching out. We are sorry to hear about that and we would love to fix the dents for you. Please email us at office@greenixpc.com and we will be happy to take care of that for you as well as any other problems. Thanks!

Oct. 22nd, 2020

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Roland Luna

We’ve had a very positive experience. Logan (the tech that visits) communicates great before & after the appt.

4 years ago Edited January 10, 2024

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Bob Walton

They are professional and reasonably thorough. They could pay a little closer attention to addressing the spider issues.

4 years ago

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Dannie Pierce

Service is good; polite technicians. Have had call back for retreatments and still have issues outside with ants and spiders.

4 years ago

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Cathy Delaware, OH

Less pests inside and outside the house since we switched to greenix from a different pest control company.

4 years ago

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Rebecca Dublin, OH

We don’t have to worry about bugs anymore. It has been very good. Communication is always really good.

4 years ago

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Laura Pickerington, OH

The salesman that came around was really nice. They came oud and did the service but I did not quite get rid of all the bugs.

4 years ago

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Bright Galena, OH

Some technicians are better than other. I would like it better I there was a normal technician that showed up at my property.

4 years ago

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Mary Ann Columbus, OH

They give good feedback after they visit for the treatment through lately I have been seeing some very large spiders. Until I see great results I wouldn’t recommend them.

4 years ago

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Reply from Greenix

Hi Mary! We are sorry you are still experiencing those bug problems. Please give our office a call and they can schedule a free reservice.

Sep. 23rd, 2020

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Michael Columbus, OH

If I call them, they seem to follow instructions. They do it in adequate time, but they don’t rush, they put in the time.

4 years ago

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Deron Powell, OH

They listen to our concerns. I like that techs always contact us to see if we have additional needs.

4 years ago

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Tina Saint Marys, OH

The reason why I like them is every time I ask somebody to do it, they are very courteous. I love their staff.

4 years ago

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Anonymous Powell, OH

Neighbors used them so we decided to use it too. There have been no bugs since we started the service.

4 years ago

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Ed Zyrek

Very shady business practices and a complete lack of customer service. We never had a contract, and had called for pricing a 3 month plan. They set up a 12 month plan at $39.00 a month for pest control. At the time I called Greenix and was told the contract was cancelled and I would get a refund, which never happened. I wound up disputing the charge, I contacted customer service, who insisted we have a plan (even though I disputed their charges in Feb. with AMX). Now we got a text they will be showing up 6/4/24. I called and was on the phone for 45 minutes, trying to stop it- I believe we did, but they never came out and said it. I DID tell them if Greenix showed up, the police would becalled and charges for trespassing filed. Their customer servicer line is anything but helpful (if you can get thru). Stay far away from Greenix!

9 months ago