Name: Greenix
Rating: 4.3

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Verified Customer

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Kent

I’ve been happy enough with the service so I’ve kept it. They’ve done a good job, I no longer have spiders always building webs inside my house.

2 years ago

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Christina

The past couple of months I haven’t had a really good experience with customer service. The requests I put in seem to be falling on deaf ears. It would be nice if they saved things because there have been a couple of times I have been accused of not calling and I provided proof of the time of the calla and still been told I am lying.

2 years ago

Reply from Greenix

Hi Christina. Thank you for reaching out! We are sorry to hear that you have had this experience and we want to make that you get taken care of! Please give our office a call at 844-233-7378 and request to speak with an account manager. They will be able to help you address your concerns. Thank you!

Oct. 22nd, 2020

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Kelly

We haven’t had any issues. It has been very helpful. They are always available for any questions and take time to answer it no matter how busy they are.

2 years ago

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Terry

My bug problem is gone so it is a pretty good, positive treatment. I never have any trouble with them. They always do what they say. I am happy with them.

2 years ago

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Joe

It is the time of year for a lot of spider and a lot of insects around. We thought we would do it ourselves so my 90 year old husband was spraying around the house and it was a little bit difficult for him so we signed up. I like the people. They are very nice and personable but I am not sure about the product because I am still seeing insects.

2 years ago

Reply from Greenix

Hi Joe! We are glad that we were able to help you and take care of your home! If you are still seeing bugs, please give our office a call at 844-233-7378 and a representative will be happy to help you schedule a free reservice to ensure that you have a pest-free home. Thanks!

Oct. 22nd, 2020

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Marc & Julie

We don’t notice a smell. We still have a few bugs but not as many as we used to. They were very responsive when we asked them to come back to drop off the traps that they forgot.

2 years ago

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Charles

Their follow up is very good. Every time they give a follow up call to make sure we are happy with our treatment. For the most part the pest control does a good job. Keep up the good work.

2 years ago

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Gary

They are very timely. They let me now ahead of rime that they are going to be here. They get their work done pretty quickly. I think it works pretty well.

2 years ago

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Luke Maurer

The technicians do not appear to provide the same service between each visit. some spend more time than others on making sure they give a complete service as described at the contract signing while others rush through the service.

2 years ago

Reply from Greenix

Hi Luke! We are sorry that you did not receive the full service. If you call our office they can schedule a free reservice.

Sep. 23rd, 2020

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Keith and Tarah Morris

The employees have been very pleasant & positive people, and we've appreciated that. However, though we are pretty new to the company, unfortunately we are very disappointed and are actually entertaining the idea of returning to Moxy when our contract is up. This is because twice we've mentioned the yellow jackets nest in one of the basement window wells. And, yet, they are still there making it difficult to mow around there. :(

2 years ago

Reply from Greenix

Hello! We are sorry that you are still experiencing these yellow jacket problems. Please give our office a call and they can schedule a free service to get that treated.

Sep. 23rd, 2020

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Heather Pickerington, OH

This summer I had a mouse in the house and when I called about it the only feedback I got was at least it died. I’ve had to put in two calls for incorrect billing and every time I get passed around from person to person until they correct the bill.

2 years ago

Reply from Greenix

Hello Heather! We are extremely sorry for this mishap. Please let us know how we can make this right.

Sep. 23rd, 2020

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Linda Tezak Smyrna, DE

1st visit from this company and I really impressed. My serviceman was professional, thorough and was timely. I am still amazed at the result after just one visit inside and out. I have seen minimal creatures since the visit. Greenix knows what needs to be done and they get it done! Thanks

9 months ago

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Martin Wilcox Newark, OH

The first time I heard of Greenix was from a salesman named Jonathan. He spoke about what his company did and how it could help me protect my home. I gave you a try and haven’t been disappointed in anything you have done. I would really have to be extremely disappointed in Greenix for me to go look for another service

10 months ago

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Opal Sky Newark, OH

Greenix provides the most thorough service to care for insect and rodent issues on your property. Their service people are so nice and always text inquiring about any problems you have concerns about. I recommend them highly.

11 months ago

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Veronica Fishers, IN

Since I have started using this company I have not had any bugs get into my garage! Not even spiders during the Fall. No signs of insects anywhere. They also took are of my Vole problems that came from my neighbors yard. My yard is still good to go! All the guys that come do the service are so polite and friendly. Service/customer service people are so helpful and informative.

1 year ago

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Nate Harper Waukee, IA

Not only did they not catch any of the rodents that they claimed I had, but when notifying them we had some financial crunch to take care of, they wouldn't let us out of their 12 month contract that we pay monthly fees for. Yup, that's right, you either keep paying or they'll hit you with a $250.00 fine. To even get to that point, you have to call them multiple times, email them notification/signatures to cancel. Stay away, and just take care of pests yourselves, there is better options than this scam company.

4 months ago

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Lauren Fowlerville, MI

Greenix is quick and responsive. Exterminator, Dan, who was sent to help get rid of our hornet problem was very knowledgeable and helpful! Our issue was resolved quickly.

8 months ago

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Dawn

I was impressed with the sales person when he came to my door and the experience of them doing it was fine but the quality of the pest control is poor as we still have all kinds of bugs everywhere. I like the people and the process just not the outcome.

2 years ago

Reply from Greenix

Dawn, thank you for taking time to provide this feedback for us! We are happy that you have had a positive experience with our employees! We are so sorry that you continue to see pests. Please give us a call at 844-233-7378 so we can schedule a free re-service to ensure that your home is pest free. We look forward to your call!

Nov. 16th, 2020

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Michelle

Chose it because they have a more natural product. They are very friendly and thorough. They respond quickly and have a great service.

2 years ago

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Caetana

Every time I call them, for anything, they’ve shown up right away. They are professional and polite and offer me good price.

2 years ago

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Fabiola

It is not cheap but it is fine. We never have any problems with them. It is a great company and we get results. They are always nice and attentive.

2 years ago

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Sandy Burkett

The employees are polite and thorough. They call to give you and estimated arrival time and check if there is any area that needs special attention.

2 years ago

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Kyndall Wilson

They got rid of my big spiders, but not my spiders and webs in my bushes and I Didnt like how they dont do the whole yard and that fleas and ticks are an extra fee.

2 years ago

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Barb

They are only here for maybe 5 minutes, walk around with a "duster" and get cobwebs,and then go to their truck and get some bug spray or powder and the are done. All for $129 a visit. You are bound by a contract for 18 mo. I got a call from a representative from the company asking how I liked the service. I told him how I felt, he said he was sorry and told me he would cancel my contract.

2 years ago

Reply from Greenix

Hi Barb! Thanks for your feedback. We are sorry to hear that you had this experience and we want to make it right. Please give our office a call and we can get you scheduled for a free reservice to ensure that you have a pest-free home. Thanks!

Oct. 22nd, 2020

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Chris Mayfield

The service seems to be working and your staff are delightful to interact with. I'm not a fan of contracts and upsells are a turnoff.

2 years ago

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Dan

Courteous, polite, excellent communication with me, arrive on time. Only receiving services for two months so hard to say if it is working well just yet.

2 years ago

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Patrick

Detail oriented, they send good people and the ones they have sent are not only friendly but really try to make sure they do what needs done.

2 years ago

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Virginia

Every time they come, they are very nice and pleasant and do a great job. We switched from FC’s because it is less expensive.

2 years ago

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Daniel

Little cost and good value. There are not many bugs though I do see some occasionally. Even when I have problems, they are great to work with.

2 years ago

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Ken

We don’t get spiders inside anymore but I think they should be more friendly, the guy that was here was not very friendly.

2 years ago

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Kendra

Sometime we are charged for the outside when I don’t think we should be but customer service is very friendly and I like that it is natural.

2 years ago

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Anonymous

For me they have done a really good job. He does the job then leaves and I pay the bill and that is the extent of it. We don’t have any bugs.

2 years ago

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Anonymous

Everything is great. We have a standby order. Anytime there is stuff in between, they come back and fix it. Very responsive.

2 years ago

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Phyllis Gorman

Pretty good experience. The technicians are personable and professional. They seem to be competent as far as I can tellsont really have anything they could improve upon.

2 years ago

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Christopher Tieken

So far its been great. Living in a preserve and on a large pond, we haven't had pest problems at all. Keep doing what your doing!

2 years ago

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Heather

I use them for insect and rodent control. It really works and they are happy to provide that little extra bit for complete satisfaction.

2 years ago

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Anonymous Dublin, OH

Since we’ve had them, we’ve seen a dramatic reduction in pests. We always receive timely updates both before and after treatment.

2 years ago

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Anonymous Powell, OH

Pretty trustworthy business, they are always pretty friendly and it is nice to have a notification when they’re coming and a summary after the visit. It might be expensive.

2 years ago

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Paula Blue Rock, OH

I appreciate their professionalism and their follow ups and their courtesy calls. They listen to my needs. I see results.

2 years ago

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Lubna Dublin, OH

Good promotions and the salesperson was really good and the service so far has been good. I like that they cleat the spider webs.

2 years ago

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Enrique Pickerington, OH

I had wanted to try a new company and I would say it has been a very positive experience the two services I have used them for.

2 years ago

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Maria Columbus, OH

It's all natural so it is not going to hurt my pet. If there is an issue, they are prompt sending someone out to you. I am happy with them.

2 years ago

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Mark Columbus, OH

Greenix is very thorough and very polite. It has been very positive working with them. Their customer service is supportive.

2 years ago

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Damian Columbus, OH

Friendly service. Timely updates. There is a reduction in the pest problems that I had in the past. I would recommend their service.

2 years ago

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Anonymous Westerville, OH

I like that it is not toxic for the grandchildren. They seem to be conscientious. They always get back to me if I have a complaint.

2 years ago

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Van Dublin, OH

We haven’t had any pests since they started. They’ve always been responsive to any questions or needs to reschedule.

2 years ago

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Jenn Pickerington, OH

We’ve definitely noticed a decreased in spiders and cobwebs and bugs. They’ve been great. They seem to be more than the company we had prior.

2 years ago

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Charmaine Blacklick, OH

They have pretty good customer service, it is pretty reachable when I call about concerns. They respond quickly when you need their free reservice, which I had to use since I was still seeing spiders everywhere.

2 years ago

Reply from Greenix

Hi Charmaine! Thank you for your postiive feedback. Please call in and schedule another free reservice to get those spiders treated, we want to make sure you are living in a pest free home.

Sep. 23rd, 2020

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Sarma Tekumalla Mechanicsburg, PA

The company is environmentally friendly by using earth-conscious, sustainable practices and products. There was no sales pressure to purchase the sevices and the experience was amicable.

5 months ago

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Austin VanWyk Newton, IA

Joke of a company. They pressured me into signing up for service for a year, each visit in 3 month increment has left me feeling like I was gypped. Its super expensive and the tech just brushes the downspouts says to call back if there are any issues. I gave a 2 star review because the latest tech although quick, have always been nice. The first tech sent out I had to remind to spray in multiple places. He was like "oh yeah, I forgot". Made me feel like he was rushing to just be done. The biggest problem I have is they say "just call if you need anything in between scheduled services". Problem is, they coincidently never have time to come out. I recently had a bad ant issue, I called to have them come back, told me it would be 2 weeks away. Since then they have called and left messages to reschedule multiple times. I spend 5-10 minutes each time on the phone and they end up saying "I can't find a time, I'll send this to another team to get back to you." I've just counted 8 separate phone calls for this one service and have yet to have anyone come out. I'm fairly young so I can take care of my own lawn but if I were elderly or disabled and I had a major issue relying on them just to say "we'll be there in a month"!?!? Those rats and ants cant wait right!? NO thanks! If you are even mildly able to do these things yourself, do it. Save your money, its not worth the headache.

11 months ago