Name: Greenix
Rating: 1.3

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Kurt D

very pushy sales; I signed up to get rid of carpenter bees and was specific about this. Of course if I signed up right away I got their "discounted deal" . Come spring I had as bad of a carpenter bee problem as ever. When I called they said it was extra to treat for these. It was a scam. They are also very pushy at continuously trying to upsell you on mice control, mosquito control etc. Beware.

3 months ago

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Ed Zyrek

Very shady business practices and a complete lack of customer service. We never had a contract, and had called for pricing a 3 month plan. They set up a 12 month plan at $39.00 a month for pest control. At the time I called Greenix and was told the contract was cancelled and I would get a refund, which never happened. I wound up disputing the charge, I contacted customer service, who insisted we have a plan (even though I disputed their charges in Feb. with AMX). Now we got a text they will be showing up 6/4/24. I called and was on the phone for 45 minutes, trying to stop it- I believe we did, but they never came out and said it. I DID tell them if Greenix showed up, the police would becalled and charges for trespassing filed. Their customer servicer line is anything but helpful (if you can get thru). Stay far away from Greenix!

4 months ago

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Tanya Willis

I totally dislike this company!!!!!! They say that they showed up and didn't. I was not at home doing the times for them to come out. But I had my neighbors watching out for me. She told me they showed up and put a tag on my door saying I received service today, But I didn't. I called to complain. Nothing was ever done. I still have ants in my home after one year of service. I called to cancel my service and I was told I would be penalized. So I said ok, I will wait for my year to be up. Well long and behold I waited and when the year was up they still billed me for another month. Saying I didn't cancel what a rip-off. I am very disappointed in this company!!!!

5 months ago

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Chris Wallace

Beware of Greenix Pest Control: A Disappointing Experience I recently engaged the services of Greenix Pest Control to address a persistent ant problem in my new home. Unfortunately, my experience with this company has been nothing short of disappointing and frustrating, leaving me convinced that their practices are questionable at best. From the outset, I had reservations about signing a contract with Greenix, sensing that something wasn't quite right. Despite my instincts, I proceeded, hoping that their promises of eco-friendly solutions would prove effective. However, it quickly became apparent that their purported commitment to gentle, non-toxic chemicals was more of a marketing ploy than a genuine strategy for pest eradication. When I confronted them about the ineffectiveness of their treatments for ants, they offered little in the way of assistance or resolution. Instead, I was left to conduct my own research and find a suitable solution independently—a task that should have been handled by the professionals I had hired. Moreover, my trust in Greenix was further eroded when I discovered through my security cameras that their technicians were not performing the services they claimed. Despite billing me for quarterly treatments, they were neglecting to actually treat my property, opting instead to merely leave a note on my door to create the illusion of service. When I brought this evidence to their attention, they begrudgingly acknowledged their error but offered only a paltry $20 credit by way of compensation—an insult considering the extent of their deception and incompetence. In light of my experience, I strongly caution anyone considering Greenix Pest Control to proceed with extreme caution or, better yet, seek services elsewhere. Their lack of integrity, deceptive practices, and ineffective treatments make them a company to avoid at all costs. Save yourself the frustration and disappointment by finding a reputable pest control provider who values honesty and delivers on their promises.

5 months ago

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Verified Customer

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Jeff

My wife researched them and found they were the safest option. We has to get them to come back and do a couple of things a couple of times but they were very responsive in custom support, which is important to me.

3 years ago

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Verified Customer

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Anonymous

Good salesmen. The product is effective. I wasn’t able to get a hold of customer service, they were supposed to call before they came and didn’t do that.

3 years ago

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Verified Customer

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Wendy

Always a positive experience when I call them. It works. I don’t have any bugs. I don’t have to worry about it smelling or that I might touch or taste it.

3 years ago

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Verified Customer

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Renee

Pleasant and courteous staff, very professional customer service team. The follow up is good. They keep saying if there is anything else to let them know.

3 years ago

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Verified Customer

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Dave

Really satisfied. They got rid of what I couldn’t get rid of. I call and they are there on time and do it and leave. It is quick, easy, and seamless and efficient.

4 years ago

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Verified Customer

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Kent

I’ve been happy enough with the service so I’ve kept it. They’ve done a good job, I no longer have spiders always building webs inside my house.

4 years ago

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Verified Customer

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Christina

The past couple of months I haven’t had a really good experience with customer service. The requests I put in seem to be falling on deaf ears. It would be nice if they saved things because there have been a couple of times I have been accused of not calling and I provided proof of the time of the calla and still been told I am lying.

4 years ago

Reply from Greenix

Hi Christina. Thank you for reaching out! We are sorry to hear that you have had this experience and we want to make that you get taken care of! Please give our office a call at 844-233-7378 and request to speak with an account manager. They will be able to help you address your concerns. Thank you!

Oct. 22nd, 2020

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Kelly

We haven’t had any issues. It has been very helpful. They are always available for any questions and take time to answer it no matter how busy they are.

4 years ago

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Terry

My bug problem is gone so it is a pretty good, positive treatment. I never have any trouble with them. They always do what they say. I am happy with them.

4 years ago

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Verified Customer

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Joe

It is the time of year for a lot of spider and a lot of insects around. We thought we would do it ourselves so my 90 year old husband was spraying around the house and it was a little bit difficult for him so we signed up. I like the people. They are very nice and personable but I am not sure about the product because I am still seeing insects.

4 years ago

Reply from Greenix

Hi Joe! We are glad that we were able to help you and take care of your home! If you are still seeing bugs, please give our office a call at 844-233-7378 and a representative will be happy to help you schedule a free reservice to ensure that you have a pest-free home. Thanks!

Oct. 22nd, 2020

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Marc & Julie

We don’t notice a smell. We still have a few bugs but not as many as we used to. They were very responsive when we asked them to come back to drop off the traps that they forgot.

4 years ago

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Verified Customer

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Charles

Their follow up is very good. Every time they give a follow up call to make sure we are happy with our treatment. For the most part the pest control does a good job. Keep up the good work.

4 years ago

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Verified Customer

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Gary

They are very timely. They let me now ahead of rime that they are going to be here. They get their work done pretty quickly. I think it works pretty well.

4 years ago

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Verified Customer

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Luke Maurer

The technicians do not appear to provide the same service between each visit. some spend more time than others on making sure they give a complete service as described at the contract signing while others rush through the service.

4 years ago

Reply from Greenix

Hi Luke! We are sorry that you did not receive the full service. If you call our office they can schedule a free reservice.

Sep. 23rd, 2020

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Keith and Tarah Morris

The employees have been very pleasant & positive people, and we've appreciated that. However, though we are pretty new to the company, unfortunately we are very disappointed and are actually entertaining the idea of returning to Moxy when our contract is up. This is because twice we've mentioned the yellow jackets nest in one of the basement window wells. And, yet, they are still there making it difficult to mow around there. :(

4 years ago

Reply from Greenix

Hello! We are sorry that you are still experiencing these yellow jacket problems. Please give our office a call and they can schedule a free service to get that treated.

Sep. 23rd, 2020

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Heather Pickerington, OH

This summer I had a mouse in the house and when I called about it the only feedback I got was at least it died. I’ve had to put in two calls for incorrect billing and every time I get passed around from person to person until they correct the bill.

4 years ago

Reply from Greenix

Hello Heather! We are extremely sorry for this mishap. Please let us know how we can make this right.

Sep. 23rd, 2020

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James Wright

While I've had billing issues with them, their services are top notch. We've had no pest issue the past 3 years using their services. Great technicians. Just watch to insure you're not double billed. If you have been, they will immediately correct it.

11 months ago

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Wendy Flanders Clearfield, UT

They always do a great job. They make sure I know when they’re coming, and ask if I have any specific pest control help, beyond the normal service. They are thorough and always pleasant. Adrian O. was our technician today, and he was extra courteous and I appreciated that. I guess the most important thing is they do help us stay pest free. Great service!

1 year ago

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Veronica Fishers, IN

Since I have started using this company I have not had any bugs get into my garage! Not even spiders during the Fall. No signs of insects anywhere. They also took are of my Vole problems that came from my neighbors yard. My yard is still good to go! All the guys that come do the service are so polite and friendly. Service/customer service people are so helpful and informative.

3 years ago

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Affinity Productions

Greenix Pest Control whose main location is located in Utah. I was hit by one of their drivers today and after contacting the company asking for help I was invited to come to the local branch to show the damage, but before I could I was contacted by the claims department manager and who I can only guess is one of their workers and told not to come to the branch and if I do they will call the police on me. I have never in my life been threatened with police action after being invited to come and resolve a matter. I feel very disrespected and a bit nervous that they will not hold up their end and fix the damage. If this is how they talk to and treat a victim of one of their employees I feel for their customers when they have a problem.

6 months ago

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Timothy M Bialas Omaha, NE

DO NOT USE THIS COMPANY!!! They don’t even deserve a one star. I’ve spent around $1,000 dollars with them. They came out and got everything set up but after that they didn’t maintain the traps like they said they would. They did a great job on the sale and after that they left me high and dry charging me every month. Had to call them several times to come out and service the traps, they never came out to service when they were suppose to. When they did come out they walked around my house and didn’t do anything. Didn’t reset tripped traps or resupply the traps. I watched them do this and I would check the traps after they left. I’ve been trying to get out of my contract and they won’t let me out and give me my money back. I have no problem paying for a service I receive but I didn’t receive the scheduled maintenance that they said they were going to pride and that I was paying for. They haven’t gotten rid of any pest so far. THIS COMPANY IS A JOKE!!!

8 months ago

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Verified Customer

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Dawn

I was impressed with the sales person when he came to my door and the experience of them doing it was fine but the quality of the pest control is poor as we still have all kinds of bugs everywhere. I like the people and the process just not the outcome.

3 years ago

Reply from Greenix

Dawn, thank you for taking time to provide this feedback for us! We are happy that you have had a positive experience with our employees! We are so sorry that you continue to see pests. Please give us a call at 844-233-7378 so we can schedule a free re-service to ensure that your home is pest free. We look forward to your call!

Nov. 16th, 2020

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Verified Customer

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Michelle

Chose it because they have a more natural product. They are very friendly and thorough. They respond quickly and have a great service.

3 years ago

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Caetana

Every time I call them, for anything, they’ve shown up right away. They are professional and polite and offer me good price.

3 years ago

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Verified Customer

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Fabiola

It is not cheap but it is fine. We never have any problems with them. It is a great company and we get results. They are always nice and attentive.

3 years ago

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Verified Customer

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Sandy Burkett

The employees are polite and thorough. They call to give you and estimated arrival time and check if there is any area that needs special attention.

4 years ago

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Verified Customer

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Kyndall Wilson

They got rid of my big spiders, but not my spiders and webs in my bushes and I Didnt like how they dont do the whole yard and that fleas and ticks are an extra fee.

4 years ago

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Verified Customer

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Barb

They are only here for maybe 5 minutes, walk around with a "duster" and get cobwebs,and then go to their truck and get some bug spray or powder and the are done. All for $129 a visit. You are bound by a contract for 18 mo. I got a call from a representative from the company asking how I liked the service. I told him how I felt, he said he was sorry and told me he would cancel my contract.

4 years ago

Reply from Greenix

Hi Barb! Thanks for your feedback. We are sorry to hear that you had this experience and we want to make it right. Please give our office a call and we can get you scheduled for a free reservice to ensure that you have a pest-free home. Thanks!

Oct. 22nd, 2020

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Chris Mayfield

The service seems to be working and your staff are delightful to interact with. I'm not a fan of contracts and upsells are a turnoff.

4 years ago

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Dan

Courteous, polite, excellent communication with me, arrive on time. Only receiving services for two months so hard to say if it is working well just yet.

4 years ago

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Verified Customer

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Patrick

Detail oriented, they send good people and the ones they have sent are not only friendly but really try to make sure they do what needs done.

4 years ago

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Verified Customer

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Virginia

Every time they come, they are very nice and pleasant and do a great job. We switched from FC’s because it is less expensive.

4 years ago

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Verified Customer

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Daniel

Little cost and good value. There are not many bugs though I do see some occasionally. Even when I have problems, they are great to work with.

4 years ago

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Verified Customer

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Ken

We don’t get spiders inside anymore but I think they should be more friendly, the guy that was here was not very friendly.

4 years ago

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Verified Customer

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Kendra

Sometime we are charged for the outside when I don’t think we should be but customer service is very friendly and I like that it is natural.

4 years ago

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Verified Customer

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Anonymous

For me they have done a really good job. He does the job then leaves and I pay the bill and that is the extent of it. We don’t have any bugs.

4 years ago

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Verified Customer

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Anonymous

Everything is great. We have a standby order. Anytime there is stuff in between, they come back and fix it. Very responsive.

4 years ago

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Phyllis Gorman

Pretty good experience. The technicians are personable and professional. They seem to be competent as far as I can tellsont really have anything they could improve upon.

4 years ago

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Verified Customer

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Christopher Tieken

So far its been great. Living in a preserve and on a large pond, we haven't had pest problems at all. Keep doing what your doing!

4 years ago

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Verified Customer

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Heather

I use them for insect and rodent control. It really works and they are happy to provide that little extra bit for complete satisfaction.

4 years ago

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Anonymous Dublin, OH

Since we’ve had them, we’ve seen a dramatic reduction in pests. We always receive timely updates both before and after treatment.

4 years ago

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Anonymous Powell, OH

Pretty trustworthy business, they are always pretty friendly and it is nice to have a notification when they’re coming and a summary after the visit. It might be expensive.

4 years ago

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Paula Blue Rock, OH

I appreciate their professionalism and their follow ups and their courtesy calls. They listen to my needs. I see results.

4 years ago

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Verified Customer

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Lubna Dublin, OH

Good promotions and the salesperson was really good and the service so far has been good. I like that they cleat the spider webs.

4 years ago

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Verified Customer

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Enrique Pickerington, OH

I had wanted to try a new company and I would say it has been a very positive experience the two services I have used them for.

4 years ago

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Verified Customer

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Maria Columbus, OH

It's all natural so it is not going to hurt my pet. If there is an issue, they are prompt sending someone out to you. I am happy with them.

4 years ago