Croach

I've had no complaints about their work. my bug and spider population has been x

Reply from Croach

Mar 12, 2020

Billie that's great to hear that your bug population is now under control!

Excellent service, thorough, informative, all personnel in office and techs

Reply from Croach

Mar 12, 2020

Emillie thank you for the kind words, we appreciate your business!

Always 5 star service..today I had Donovan F and he did the exterior. Unfortunately the interior couldn't be done but I called and they rescheduled it for me no problem. Thank you Andrea Speare

We were very impressed with the tech Ralph M that came out to treat our home. He was very pleasant, friendly, and knowledgeable about or needs. We want him to treat our home moving forward! Shaneika

I used Croach for two years and had good service. There was a bee hive they missed. I switched because their fees were too high.

I have to say, I was very pleased with the service I received from Croach. I am very picky especially when it has to do with ANY type of pest in and around my home! When I first noticed a couple of ants in my bathroom, I called Croach immediately. They came out right away. The problem was nipped in the bud before it became a very serious problem. I keep a running plan in place so I am assured of no pest problem. Only during the normal times of the year, for Texas, when everyone sees a bug here and there, maybe looking for water or something, have I seen a roach. And I have a serious phobia of insects!! Believe me, if I am saying positive things about a service I’ve recently received, then you know that it is just that, a great service! Thank you, Croach! Kelly

I am very concerned as 2 men cane onto my property unsolicited today. My husband watched them walk down the driveway and started touching things in our yard. He opened the window as they approached the porch and asked them what they were doing. They identified themselves as employees of CROACH doing door to door sales in our area. First of all we do not live in CROACH service area, secondly in Washington State we are still on stay at home orders and should not have door to door salepeople from any company in our yard at this time. Please stop sending salespeople out into neighborhoods to go door to door it is not in the best interest of public health and safety. Also don't send them to counties you do not service, you do not service our area and it is simply reckless to ignore the current guidelines in place statewide.

While fairly new customer, experience will CROACH has been great

Great company and people. I wish at least 1 or 2 visits a year could be when I'm home.

Always courteous and I think motivated to do a complete job!

Every 3 months, my home is inspected for pests and treated to prevent infestations.

Very responsive to questions and concerns. Noticed when I had a serious problem and handled everything that needed to done to rectify and has followed up appropriately.

They are always good and I have already recommended them to another.

All has been well. Service Rep. is very accommodating.

Our experience with Croach has been very positive -- they're consistently professional and pricing is competitive.

Their awesome, professional, on time. Have had their services 3 yrs

We asked them to come back after the first visit as we had more spider eggs. They responded quickly and took care of the problem.

On Time, excellent service, great communication.

All the service people who have come out have been thorough and courteous.

Excellent, Doug T my tec is always on time, polite and makes sure I'm totally happy before he leaves.

Great Company to do business with. They are relioable and do a through job. If there is a poblem they will come back out and fix it. Since I have had their service I have no more mice, wasps or other critters to deal with.

We have had a great experience with Croach. They are responsive and have helped maintain the exterior of our home.

Scheduling is done well with a visit every three months.

Inspection and maintenance staff have been thorough, communicative and friendly. The charges seem too high for service once every two months that takes less than an hour to complete.

The technicians have been courteous and professional. The deceptive practice to hook you into a contract leaves something to be desired.

Make sure clients are home before starting the work, unless it was agreed to perform job without presence of client.

We are very pleased with Croach Pest Control. We had a different one previously and didn't do a thorough job. Croach takes their time and checks everything. They offer more services than previous company for the same price. They could improve a little one their arrival times but if you contact them they will give you a more accurate time of arrival.

John M once again amazing services! We could not be more appreciative of his service! Outstanding employee!! Dennis and Dawn Thompson

always on time.do good work.seem to care about work very careful .

Reply from Croach

Mar 12, 2020

Thank you, Kirk, for taking the time to leave a positive review, and thank you for choosing Croach!

Like the service. Had an issue with billing

Reply from Croach

Mar 12, 2020

We apologize for the billing issues you encountered, please send me a private message if you haven't gotten the issue resolved.

Good service and the pricing is decent and fair

Reply from Croach

Mar 12, 2020

Thank you Chris we appreciate your business!

They are very thorough and send me a detailed report of all they did each visit

Reply from Croach

Mar 12, 2020

Thank you, Bonnie, for taking the time to leave us a 5 star rating!

On time, very fast, professional, and do all the work agreed on

Reply from Croach

Mar 12, 2020

Kira, we are grateful for your business and look forward to serving you for many years to come!

They do a good job when they come out. However, the company does not consistently send out notification by email to let me know when they are coming out to spray. My communication preference is email.

Reply from Croach

Mar 12, 2020

Hello Liz, will you please message me with your account information and I will make sure to notate your account that you are not always receiving the notifications, and it is important that you receive an email before your service. Thank you for choosing Croach!

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Perfect, no issues whatsoever, they are on time and always leave a notice when they have been out

Friendly technician and how thorough he is.

We have had Croach for many years and all the technicians have been great

Great experience with Croach they always do what we need and are available if something comes up

I like everything so far and would like to suggest having a way to see the work they performed online with pictures.

Good communication, reliable service, prefer service be slightly less expensive

Reply from Croach

Mar 12, 2020

Hello, Aaron, it's great to hear that you can trust us as your pest professionals, thank you for taking the time to leave your feedback!

Technician always on time, polite, and helpful

communicate via phone as email is not always convenient so traps inside garage can be renewed.

Dependable, service technician is great.

Service crew has been professional and thorough

Very polite and nice people. They always come to front door before starting.

Experience has been good for the most part. The only thing I don't like is the fact that they schedule a service and then ask you if that works vs giving you a reminder that you are due and should get it on the schedule.

They always meet expectations and community well with me as a customer.

Reply from Croach

Mar 12, 2020

Craig thank you for your positive review and for choosing Croach as your pest control professionals!

the experience has been pleasant from a customer service perspective. Overall i'm very happy with the results and the service provided as I do notice that we don't have pest problems like we did in the past, especially living next to a greenbelt.

Croach personnel have been friendly and have solved all of our pest problems.

They are on time. And they contact me when they will arrive. Workers are very careful to get all areas.