- Croach
Croach
check_circle VerifiedCroach® is a family run pest elimination and prevention service company. The company focuses on providing homeowners with tailored pest management and long-term solutions. Croach knows that rats, mice, moles, spiders, wasp nests, and other insects can cause extensive property damage as well as a number of illnesses. Croach's treatments are customized to its customers' needs and are eco-friendly.
Croach assures homeowners that they’ll be pest free, so services are backed by a 100 percent re-treatment guarantee. Croach promises to take care of any bee, spider, cockroach, scorpion, and rodent problem or pest infestation.
Croach also provides attic insulation and crawl space repair.
Read what other homeowners are saying about Croach (below).
The Good
- Re-Treatment Guarantee
- Croach Pest Control Services
- Additional Services
- Extensive Blog
- Career Opportunities
Re-Treatment Guarantee
Croach provides its customers with a 100 percent satisfaction guarantee. Croach promises to provide re-treatments until the pest problem is taken care of, free of charge. If the company can’t resolve the pest issue after two treatments, the customer will be refunded their last payment. Providing this service shows confidence in its pest control solutions and dedication to its customer's satisfaction.
Croach Pest Control Services
Croach states that pest exclusion is just as important as pest extermination. A licensed technician will find, identify, and customize a tailored strategy for each homeowner's needs.
Upon the initial inspection, customers can expect these services:
- A licensed technician will perform a thorough pest inspection of the property and discuss findings and potential problems
- The technician will customize an extermination solution
- Interior and exterior of the home are treated
One month after the initial service, Croach will return to provide these services:
- Add another protective barrier to the outside of the property and apply exclusion methods
- Break egg and reproduction cycles
- Create a roadblock to prevent future infestations
After that, each regular pest control visit will include another inspection, exterior treatment (to create a liquid barrier), granulation, interior treatment, as well as de-webbing and wasp removal.
Additional Services
Attic Insulation Services
Croach provides attic insulation services for the Seattle, Washington, communities. Many rodents and pests find their way into a home through the attic and will start destroying the attic insulation.
These are some benefits customers can expect as a result of Croach’s Attic Insulation services:
- Reduced costs to heat and cool the home
- Superior fire resistance
- Eco-friendly maintenance
- Ability to maintain desired temps in the home
- Alleviate the formation of dangerous ice dams
- Pest control and prevention
Crawl Space Insulation & Repair
Croach provides crawl space and repair services with pest control in mind, something that many other crawl space repair companies overlook. Croach technicians are skillfully trained in eliminating pest problems but also licensed and experienced in construction. Technicians can provide these services:
- Identify and fix access openings
- Repair damaged vent screens
- Restore or replace crawl space doors and wells
- Seal entry points and gaps around pipes exiting the home
Croach aims to create a safe, clean, and energy efficient space for all homeowners.
Extensive Blog
Croach also provides an excellent blog with articles regarding different topics on pests and pest prevention. This can be a great place to become more informed and find some interesting and unique reading material. This blog doesn't just cover the pests that Croach helps to remove but also provides articles on other pests and prevention.
Career Opportunities
Croach boasts being the pest control leader in the Pacific Northwest and a recognized brand in the pest management industry. People interested in working for Croach can apply for several positions online. All that is needed to apply is a resume.
Available positions include:
- Service Manager
- Pest Control Technician
- Customer Service Representative
- Sales Inspector
The Bad
- Limited Service Locations
- Undisclosed Information
Limited Service Locations
Croach is only available in four states. It is currently available in limited locations in Colorado, Washington, Idaho, and Oregon. This availability limits the customers who can use their services.
Undisclosed Information
While the job openings page lists the available positions, it fails to disclose salary, benefits, hours, or location information. This is often the first thing a job-seeker looks for, and not disclosing this information may indicate that it is not as competitive as the company suggests.
The Bottom Line
Croach offers the standard pest control services, and some unique specialty services as well, such as attic insulation and crawl space repair. The company’s treatments are backed a 100 percent re-treatment guarantee, which shows confidence in its services.
However, Croach is only available to residents of Colorado, Washington, Idaho, and Oregon. Additionally, the specialty services are only available to residents in the Seattle, Washington, communities. Customers should double check that Croach services their area before choosing the company for their pest control needs.
Croach encourages homeowners to call a customer service representative for questions or to set up a free pest inspection.
Read the Croach customer reviews to see what other homeowners are saying about this company.
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Message from
Croach
User Reviews
Star Rating
154 Reviews
Review Breakdown
Sentiment Criteria
bookmark Featured Review
Verified Customer
billie standifer
I've had no complaints about their work. my bug and spider population has been x
Reply from Croach
Mar 12, 2020
Billie that's great to hear that your bug population is now under control!
bookmark Featured Review
Verified Customer
Emilie Garcia
Excellent service, thorough, informative, all personnel in office and techs
Reply from Croach
Mar 12, 2020
Emillie thank you for the kind words, we appreciate your business!
George Lozier
I used Croach for two years and had good service. There was a bee hive they missed. I switched because their fees were too high.
Kelly Hartwell
I have to say, I was very pleased with the service I received from Croach. I am very picky especially when it has to do with ANY type of pest in and around my home! When I first noticed a couple of ants in my bathroom, I called Croach immediately. They came out right away. The problem was nipped in the bud before it became a very serious problem. I keep a running plan in place so I am assured of no pest problem. Only during the normal times of the year, for Texas, when everyone sees a bug here and there, maybe looking for water or something, have I seen a roach. And I have a serious phobia of insects!! Believe me, if I am saying positive things about a service I’ve recently received, then you know that it is just that, a great service! Thank you, Croach! Kelly
Debbie Stoll
I am very concerned as 2 men cane onto my property unsolicited today. My husband watched them walk down the driveway and started touching things in our yard. He opened the window as they approached the porch and asked them what they were doing. They identified themselves as employees of CROACH doing door to door sales in our area. First of all we do not live in CROACH service area, secondly in Washington State we are still on stay at home orders and should not have door to door salepeople from any company in our yard at this time. Please stop sending salespeople out into neighborhoods to go door to door it is not in the best interest of public health and safety. Also don't send them to counties you do not service, you do not service our area and it is simply reckless to ignore the current guidelines in place statewide.
Verified Customer
Robert
Always courteous and I think motivated to do a complete job!
Verified Customer
Roberta Hochreiter
Every 3 months, my home is inspected for pests and treated to prevent infestations.
Verified Customer
Karen
While fairly new customer, experience will CROACH has been great
Verified Customer
Rob Mathis
Great company and people. I wish at least 1 or 2 visits a year could be when I'm home.
Verified Customer
Sherry Budd
Very responsive to questions and concerns. Noticed when I had a serious problem and handled everything that needed to done to rectify and has followed up appropriately.
Verified Customer
Joyce Hamrick
They are always good and I have already recommended them to another.
Verified Customer
Wayne Jackson
All has been well. Service Rep. is very accommodating.
Verified Customer
Elizabeth Davis
Our experience with Croach has been very positive -- they're consistently professional and pricing is competitive.
Verified Customer
Jeff Shelton
Their awesome, professional, on time. Have had their services 3 yrs
Verified Customer
Lynne
We asked them to come back after the first visit as we had more spider eggs. They responded quickly and took care of the problem.
Verified Customer
David
On Time, excellent service, great communication.
Verified Customer
Diane Rogers
All the service people who have come out have been thorough and courteous.
Verified Customer
Larry Scafati
Great Company to do business with. They are relioable and do a through job. If there is a poblem they will come back out and fix it. Since I have had their service I have no more mice, wasps or other critters to deal with.
Verified Customer
Guy Freeman
Excellent, Doug T my tec is always on time, polite and makes sure I'm totally happy before he leaves.
Verified Customer
Mark
Scheduling is done well with a visit every three months.
Verified Customer
Jamie Farman
We have had a great experience with Croach. They are responsive and have helped maintain the exterior of our home.
Verified Customer
David M. Blanding
Inspection and maintenance staff have been thorough, communicative and friendly. The charges seem too high for service once every two months that takes less than an hour to complete.
Verified Customer
G Jones
The technicians have been courteous and professional. The deceptive practice to hook you into a contract leaves something to be desired.
Verified Customer
Victor Vera
Make sure clients are home before starting the work, unless it was agreed to perform job without presence of client.
Verified Customer
Marie
We are very pleased with Croach Pest Control. We had a different one previously and didn't do a thorough job. Croach takes their time and checks everything. They offer more services than previous company for the same price. They could improve a little one their arrival times but if you contact them they will give you a more accurate time of arrival.
Dawn Thompson
John M once again amazing services! We could not be more appreciative of his service! Outstanding employee!! Dennis and Dawn Thompson
Verified Customer
kirk
always on time.do good work.seem to care about work very careful .
Reply from Croach
Mar 12, 2020
Thank you, Kirk, for taking the time to leave a positive review, and thank you for choosing Croach!
Verified Customer
Diane
Like the service. Had an issue with billing
Reply from Croach
Mar 12, 2020
We apologize for the billing issues you encountered, please send me a private message if you haven't gotten the issue resolved.
Verified Customer
Chris Laird
Good service and the pricing is decent and fair
Reply from Croach
Mar 12, 2020
Thank you Chris we appreciate your business!
Verified Customer
Kira Khadem
On time, very fast, professional, and do all the work agreed on
Reply from Croach
Mar 12, 2020
Kira, we are grateful for your business and look forward to serving you for many years to come!
Verified Customer
Bonnie Daybell
They are very thorough and send me a detailed report of all they did each visit
Reply from Croach
Mar 12, 2020
Thank you, Bonnie, for taking the time to leave us a 5 star rating!
Verified Customer
Liz
They do a good job when they come out. However, the company does not consistently send out notification by email to let me know when they are coming out to spray. My communication preference is email.
Reply from Croach
Mar 12, 2020
Hello Liz, will you please message me with your account information and I will make sure to notate your account that you are not always receiving the notifications, and it is important that you receive an email before your service. Thank you for choosing Croach!
Verified Customer
Kathy Blanch
Great company. Friendly Courteous technician. They do a great job every time they are out here.
Reply from Croach
Mar 12, 2020
Kathy thank you for choosing Croach and recognizing your technician's hard work!
Verified Customer
Jen T
Service crew has been professional and thorough
Verified Customer
BJ
Perfect, no issues whatsoever, they are on time and always leave a notice when they have been out
Verified Customer
John Bales
Friendly technician and how thorough he is.
Verified Customer
Sam jones
They are very nice they send an email about what they did since I am not home when they come for the service
Verified Customer
Hilda Canales
I like everything so far and would like to suggest having a way to see the work they performed online with pictures.
Verified Customer
Aaron Snell
Good communication, reliable service, prefer service be slightly less expensive
Reply from Croach
Mar 12, 2020
Hello, Aaron, it's great to hear that you can trust us as your pest professionals, thank you for taking the time to leave your feedback!
Verified Customer
Mary
Technician always on time, polite, and helpful
Verified Customer
Carleen Powell
communicate via phone as email is not always convenient so traps inside garage can be renewed.
Verified Customer
Sheri Talbott
We have had Croach for many years and all the technicians have been great
Verified Customer
Gerrit Hansen
Croach personnel have been friendly and have solved all of our pest problems.
Verified Customer
Gary
Very polite and nice people. They always come to front door before starting.
Verified Customer
Anonymous
Experience has been good for the most part. The only thing I don't like is the fact that they schedule a service and then ask you if that works vs giving you a reminder that you are due and should get it on the schedule.
Verified Customer
Craig
They always meet expectations and community well with me as a customer.
Reply from Croach
Mar 12, 2020
Craig thank you for your positive review and for choosing Croach as your pest control professionals!
Verified Customer
Vincent Leone
Great experience with Croach they always do what we need and are available if something comes up
Verified Customer
Don Neidhart
They are on time. And they contact me when they will arrive. Workers are very careful to get all areas.
Verified Customer
Gregory Towerton and Susan Hull
They have been great, punctual, polite always ask if there any special requests or needs.
Verified Customer
Lee
the experience has been pleasant from a customer service perspective. Overall i'm very happy with the results and the service provided as I do notice that we don't have pest problems like we did in the past, especially living next to a greenbelt.