Croach
check_circle VerifiedCroach® is a family run pest elimination and prevention service company. The company focuses on providing homeowners with tailored pest management and long-term solutions. Croach knows that rats, mice, moles, spiders, wasp nests, and other insects can cause extensive property damage as well as a number of illnesses. Croach's treatments are customized to its customers' needs and are eco-friendly.
Croach assures homeowners that they’ll be pest free, so services are backed by a 100 percent re-treatment guarantee. Croach promises to take care of any bee, spider, cockroach, scorpion, and rodent problem or pest infestation.
Croach also provides attic insulation and crawl space repair.
Read what other homeowners are saying about Croach (below).
The Good
- Re-Treatment Guarantee
- Croach Pest Control Services
- Additional Services
- Extensive Blog
- Career Opportunities
Re-Treatment Guarantee
Croach provides its customers with a 100 percent satisfaction guarantee. Croach promises to provide re-treatments until the pest problem is taken care of, free of charge. If the company can’t resolve the pest issue after two treatments, the customer will be refunded their last payment. Providing this service shows confidence in its pest control solutions and dedication to its customer's satisfaction.
Croach Pest Control Services
Croach states that pest exclusion is just as important as pest extermination. A licensed technician will find, identify, and customize a tailored strategy for each homeowner's needs.
Upon the initial inspection, customers can expect these services:
- A licensed technician will perform a thorough pest inspection of the property and discuss findings and potential problems
- The technician will customize an extermination solution
- Interior and exterior of the home are treated
One month after the initial service, Croach will return to provide these services:
- Add another protective barrier to the outside of the property and apply exclusion methods
- Break egg and reproduction cycles
- Create a roadblock to prevent future infestations
After that, each regular pest control visit will include another inspection, exterior treatment (to create a liquid barrier), granulation, interior treatment, as well as de-webbing and wasp removal.
Additional Services
Attic Insulation Services
Croach provides attic insulation services for the Seattle, Washington, communities. Many rodents and pests find their way into a home through the attic and will start destroying the attic insulation.
These are some benefits customers can expect as a result of Croach’s Attic Insulation services:
- Reduced costs to heat and cool the home
- Superior fire resistance
- Eco-friendly maintenance
- Ability to maintain desired temps in the home
- Alleviate the formation of dangerous ice dams
- Pest control and prevention
Crawl Space Insulation & Repair
Croach provides crawl space and repair services with pest control in mind, something that many other crawl space repair companies overlook. Croach technicians are skillfully trained in eliminating pest problems but also licensed and experienced in construction. Technicians can provide these services:
- Identify and fix access openings
- Repair damaged vent screens
- Restore or replace crawl space doors and wells
- Seal entry points and gaps around pipes exiting the home
Croach aims to create a safe, clean, and energy efficient space for all homeowners.
Extensive Blog
Croach also provides an excellent blog with articles regarding different topics on pests and pest prevention. This can be a great place to become more informed and find some interesting and unique reading material. This blog doesn't just cover the pests that Croach helps to remove but also provides articles on other pests and prevention.
Career Opportunities
Croach boasts being the pest control leader in the Pacific Northwest and a recognized brand in the pest management industry. People interested in working for Croach can apply for several positions online. All that is needed to apply is a resume.
Available positions include:
- Service Manager
- Pest Control Technician
- Customer Service Representative
- Sales Inspector
The Bad
- Limited Service Locations
- Undisclosed Information
Limited Service Locations
Croach is only available in four states. It is currently available in limited locations in Colorado, Washington, Idaho, and Oregon. This availability limits the customers who can use their services.
Undisclosed Information
While the job openings page lists the available positions, it fails to disclose salary, benefits, hours, or location information. This is often the first thing a job-seeker looks for, and not disclosing this information may indicate that it is not as competitive as the company suggests.
The Bottom Line
Croach offers the standard pest control services, and some unique specialty services as well, such as attic insulation and crawl space repair. The company’s treatments are backed a 100 percent re-treatment guarantee, which shows confidence in its services.
However, Croach is only available to residents of Colorado, Washington, Idaho, and Oregon. Additionally, the specialty services are only available to residents in the Seattle, Washington, communities. Customers should double check that Croach services their area before choosing the company for their pest control needs.
Croach encourages homeowners to call a customer service representative for questions or to set up a free pest inspection.
Read the Croach customer reviews to see what other homeowners are saying about this company.
Why Can I Trust Bestcompany.com arrow_drop_down
User Reviews
Star Rating
129 Reviews
Review Breakdown
Sentiment Criteria
Verified Customer
kirk
always on time.do good work.seem to care about work very careful .
Reply from Croach
Mar 12, 2020
Thank you, Kirk, for taking the time to leave a positive review, and thank you for choosing Croach!
Verified Customer
Chris Laird
Good service and the pricing is decent and fair
Reply from Croach
Mar 12, 2020
Thank you Chris we appreciate your business!
Verified Customer
Diane
Like the service. Had an issue with billing
Reply from Croach
Mar 12, 2020
We apologize for the billing issues you encountered, please send me a private message if you haven't gotten the issue resolved.
Verified Customer
Kathy Blanch
Great company. Friendly Courteous technician. They do a great job every time they are out here.
Reply from Croach
Mar 12, 2020
Kathy thank you for choosing Croach and recognizing your technician's hard work!
Verified Customer
billie standifer
I've had no complaints about their work. my bug and spider population has been x
Reply from Croach
Mar 12, 2020
Billie that's great to hear that your bug population is now under control!
Verified Customer
Emilie Garcia
Excellent service, thorough, informative, all personnel in office and techs
Reply from Croach
Mar 12, 2020
Emillie thank you for the kind words, we appreciate your business!
Verified Customer
Kira Khadem
On time, very fast, professional, and do all the work agreed on
Reply from Croach
Mar 12, 2020
Kira, we are grateful for your business and look forward to serving you for many years to come!
Verified Customer
Bonnie Daybell
They are very thorough and send me a detailed report of all they did each visit
Reply from Croach
Mar 12, 2020
Thank you, Bonnie, for taking the time to leave us a 5 star rating!
Verified Customer
Liz
They do a good job when they come out. However, the company does not consistently send out notification by email to let me know when they are coming out to spray. My communication preference is email.
Reply from Croach
Mar 12, 2020
Hello Liz, will you please message me with your account information and I will make sure to notate your account that you are not always receiving the notifications, and it is important that you receive an email before your service. Thank you for choosing Croach!
Verified Customer
Barb Robillard
Good communication. Responsive to needs.
Reply from Croach
Mar 12, 2020
Thank you Barb for the kind words, we are grateful for your business!
Verified Customer
Aaron Snell
Good communication, reliable service, prefer service be slightly less expensive
Reply from Croach
Mar 12, 2020
Hello, Aaron, it's great to hear that you can trust us as your pest professionals, thank you for taking the time to leave your feedback!
Verified Customer
Craig
They always meet expectations and community well with me as a customer.
Reply from Croach
Mar 12, 2020
Craig thank you for your positive review and for choosing Croach as your pest control professionals!
Verified Customer
Sam jones
They are very nice they send an email about what they did since I am not home when they come for the service
Verified Customer
Judy Whipple
They always do a very professional job! Always answer my questions and very knowledgeable.
Verified Customer
Lee
the experience has been pleasant from a customer service perspective. Overall i'm very happy with the results and the service provided as I do notice that we don't have pest problems like we did in the past, especially living next to a greenbelt.
Verified Customer
Vincent Leone
Great experience with Croach they always do what we need and are available if something comes up
Verified Customer
Anonymous
Experience has been good for the most part. The only thing I don't like is the fact that they schedule a service and then ask you if that works vs giving you a reminder that you are due and should get it on the schedule.
Verified Customer
Don Neidhart
They are on time. And they contact me when they will arrive. Workers are very careful to get all areas.
Verified Customer
Sheri Talbott
We have had Croach for many years and all the technicians have been great
Verified Customer
Gerrit Hansen
Croach personnel have been friendly and have solved all of our pest problems.
Verified Customer
Jen T
Service crew has been professional and thorough
Verified Customer
Norma O'Neill
They are clean and polite. They do their job quietly and quickly. And, no bugs. Price is a little high.
Verified Customer
Gary
Very polite and nice people. They always come to front door before starting.
Verified Customer
Carleen Powell
communicate via phone as email is not always convenient so traps inside garage can be renewed.
Verified Customer
Gregory Towerton and Susan Hull
They have been great, punctual, polite always ask if there any special requests or needs.
Verified Customer
John Bales
Friendly technician and how thorough he is.
Verified Customer
Mary
Technician always on time, polite, and helpful
Verified Customer
Bob
Dependable, service technician is great.
Verified Customer
BJ
Perfect, no issues whatsoever, they are on time and always leave a notice when they have been out
Verified Customer
John Lennox-Gentle
Our Croach Technician is very professional and friendly, and always asks if we need to do inside the house if if we are "in".
Verified Customer
Hilda Canales
I like everything so far and would like to suggest having a way to see the work they performed online with pictures.
Verified Customer
Shelley Durham
They are an awesome company! If we ever have a problem they always come out to rectify the problem!
Verified Customer
Jonas
So far the experience has been great. Good service and friendly people.
Verified Customer
Diana Davenport
Appreciate their flexibility. Their representatives are friendly and professional.
Verified Customer
Robyn
I appreciate that they keep to a schedule and know when we need service even when I forget. The people we've worked with have always been kind and helpful.
Verified Customer
Pam
It has been a very good experience. They are timely and always leave a flyer that they have been to my house. I would like if they would specify what was done instead of saying regular service was performed.
Verified Customer
Lynda Anderson
It is excellent and professional! They are timely and polite ! Have recommended
Verified Customer
Marilyn Hansen
Always satisfied with the work and knowledge.
Verified Customer
Hopper
Professional, personable staff. Good customer service.
Verified Customer
Diane Kugler
Croach has been easy to work with and has satisfied our needs
Verified Customer
Josaine Weston
Croach provides top class service, efficient and knowledgeable about their products and gives excellent service
Verified Customer
Sharon Lamey
It's effective and I'm glad my home is free of critters
Verified Customer
Joseph Christensen
reliable, and thorough always on time. personable employees
Verified Customer
Iwane
Very good. Perhaps more advance notice on technician schedule is helpful.
Verified Customer
Wayne Green
Great group that do normal spraying for us.
Verified Customer
Todd
Great, I have been pleased with your service over the years.
Verified Customer
Sandra Adams
No problems at all with Croach...quick to respond and great service!
Verified Customer
Robert Bush
They've been easy to deal with. I like that If you call between services, they will come out... maybe improve on communicating when the next service will be done.. I don't know until the day before
Verified Customer
Richard
Polite and professional. I think the price per treatment is to high.
Verified Customer
Patrick
I very satisfied with Croach.They're ontime and do a good job.