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Croach

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7.7

Overall Score

Author: Kalicia Bateman

LAST UPDATED: February 2nd, 2024

Croach® is a family run pest elimination and prevention service company. The pest control company focuses on providing homeowners with tailored pest management and long-term solutions. Croach knows that pests can cause extensive property damage as well as a number of illnesses. Croach's treatments are customized to its customers' needs and are eco-friendly.

Croach assures homeowners that they'll be pest free, so services are backed by a 100 percent re-treatment guarantee. Croach promises to take care of any stinging insects (bee, wasp), ant, spider, cockroach, bed bug, scorpion, and rodent problem or pest infestation. 

 

Croach also provides attic insulation and crawl space repair.

Read what other homeowners are saying about Croach (below).

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The Good

  • Re-Treatment Guarantee
  • Croach Pest Control Services
  • Additional Services
  • Extensive Blog
  • Career Opportunities

Re-Treatment Guarantee

Croach provides its customers with a 100 percent satisfaction guarantee. Croach promises to provide re-treatments until the pest problem is taken care of, free of charge. If the company can’t resolve the pest issue after two treatments, the customer will be refunded their last payment. Providing this service shows confidence in its pest control solutions and dedication to its customer's satisfaction.

Croach Pest Control Services

Croach states that pest exclusion is just as important as pest extermination. A licensed technician will find, identify, and customize a tailored strategy for each homeowner's needs. Croach covers a wide variety of common household pests:

  • Rat and Mouse Control
  • Wasp and Bee Control
  • Cockroach Control
  • Bed Bug Control
  • and more

Upon the free professional pest inspection, customers can expect these services:

  • A licensed technician will perform a thorough inspection of the property and discuss findings and potential problems
  • The exterminator will then customize a recommended treatment plan
  • Interior and exterior of the home are treated

One month after the initial service, Croach will return to provide these services:

  • Add another protective barrier to the outside of the property and apply exclusion methods
  • Break egg and reproduction cycles
  • Create a roadblock to prevent future infestations

After that, each regular pest control visit will include another inspection, exterior treatment (to create a liquid barrier), granulation, interior treatment, as well as de-webbing and wasp removal. 

Additional Services

Attic Insulation Services

Croach provides attic insulation services for the Seattle, Washington, communities. Many rodents and pests find their way into a home through the attic and will start destroying the attic insulation.

 These are some benefits customers can expect as a result of Croach’s Attic Insulation services:

  • Reduced costs to heat and cool the home
  • Superior fire resistance
  • Eco-friendly maintenance
  • Ability to maintain desired temps in the home
  • Alleviate the formation of dangerous ice dams
  • Pest control and prevention 

Crawl Space Insulation & Repair

Croach provides crawl space and repair services with pest control in mind, something that many other crawl space repair companies overlook. Croach technicians are skillfully trained in eliminating pest problems but also licensed and experienced in construction. Technicians can provide these services:

  • Identify and fix access openings
  • Repair damaged vent screens
  • Restore or replace crawl space doors and wells
  • Seal entry points and gaps around pipes exiting the home

Croach aims to create a safe, clean, and energy efficient space for all homeowners. 

Extensive Blog

Croach also provides an excellent blog with articles regarding different topics on pests and pest prevention. This can be a great place to become more informed and find some interesting and unique reading material on everything from roach and rodent control to stink bugs. This blog doesn't just cover the pests that Croach helps to remove but also provides articles on other pests and prevention.

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The Bad

  • Limited Service Locations
  • Undisclosed Information

Limited Service Locations

Croach is only available in four states. It is currently available in limited locations in Colorado, Washington, Idaho, and Oregon. This availability limits the customers who can use their services.

Undisclosed Information

While the job openings page lists the available positions, it fails to disclose salary, benefits, hours, or location information. This is often the first thing a job-seeker looks for, and not disclosing this information may indicate that it is not as competitive as the company suggests. 

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The Bottom Line

Croach offers the standard pest control services, and some unique specialty services as well, such as attic insulation and crawl space repair. The company's custom pest prevention program is backed a 100 percent re-treatment guarantee, which shows confidence in its services. 

However, Croach is only available to residents of Colorado, Washington, Idaho, and Oregon. Additionally, the specialty services are only available to residents in the Seattle, Washington, communities. Customers should double check that Croach services their area before choosing the company for their pest control needs. 

Croach encourages homeowners to call a customer service representative for questions or to set up a free home pest control inspection.

Read the Croach reviews to see what other homeowners are saying about this company. 

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Star Rating

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4.5

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171 Reviews

Review Breakdown

5 grade

76%

4 grade

15%

3 grade

2%

2 grade

0%

1 grade

7%

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Roberta

Love that they email you ahead of there next scheduled visit. BUT sometkime the message they leave does notk match our service contract?? We contracted for only mice control but when I had to call them the person on the phone begins to talk about spider control checking traps in garage etc. That is not in our contract. They have been sending out the same tech each time which has bee

5 years ago

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David M. Blanding

Inspection and maintenance staff have been thorough, communicative and friendly. The charges seem too high for service once every two months that takes less than an hour to complete.

5 years ago

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Liz

They do a good job when they come out. However, the company does not consistently send out notification by email to let me know when they are coming out to spray. My communication preference is email.

5 years ago

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Reply from Croach

Hello Liz, will you please message me with your account information and I will make sure to notate your account that you are not always receiving the notifications, and it is important that you receive an email before your service. Thank you for choosing Croach!

Mar. 12th, 2020

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Anonymous

Experience has been good for the most part. The only thing I don't like is the fact that they schedule a service and then ask you if that works vs giving you a reminder that you are due and should get it on the schedule.

5 years ago

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Pam

It has been a very good experience. They are timely and always leave a flyer that they have been to my house. I would like if they would specify what was done instead of saying regular service was performed.

5 years ago

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Shirley Schartung

We have had Croach for years and really like them. Would like to see them more vocal when they are here so we know what they are doing and asking if we need more.

5 years ago

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Victor Vera

Make sure clients are home before starting the work, unless it was agreed to perform job without presence of client.

5 years ago

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Norma O'Neill

They are clean and polite. They do their job quietly and quickly. And, no bugs. Price is a little high.

5 years ago

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Sam jones

They are very nice they send an email about what they did since I am not home when they come for the service

5 years ago

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Marv

Good experience. They are timely and accomodating for scheduling an appointment, keep up good work.

5 years ago

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Rob Mathis Molalla, OR

Great company and people. I wish at least 1 or 2 visits a year could be when I'm home.

4 years ago

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Emily

Good, although I once had to call them back to finish an inspection. They came at no charge.

5 years ago

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Neely New York, NY

Happy with the services provided. They saved our house from cockroaches. The only thing I would change is to have the possibility to choose the time of service.

3 years ago

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Robert Corvallis, OR

Always courteous and I think motivated to do a complete job!

4 years ago

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Jeff Shelton

Their awesome, professional, on time. Have had their services 3 yrs

5 years ago

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kirk

always on time.do good work.seem to care about work very careful .

5 years ago

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Reply from Croach

Thank you, Kirk, for taking the time to leave a positive review, and thank you for choosing Croach!

Mar. 12th, 2020

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Gary

Very polite and nice people. They always come to front door before starting.

5 years ago

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Iwane

Very good. Perhaps more advance notice on technician schedule is helpful.

5 years ago

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smb

It was just fine. Tech was polite and professional as usual. Thank you.

5 years ago

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Wayne Jackson Otis Orchards, WA

All has been well. Service Rep. is very accommodating.

5 years ago

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Diane Olympia, WA

Like the service. Had an issue with billing

5 years ago

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Reply from Croach

We apologize for the billing issues you encountered, please send me a private message if you haven't gotten the issue resolved.

Mar. 12th, 2020

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Jen T

Service crew has been professional and thorough

5 years ago

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Sharon Lamey

It's effective and I'm glad my home is free of critters

5 years ago

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Gordon McDowell

Always polite and willing to check under the house.

5 years ago

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Marilyn J Clark

They show up as scheduled and do the job well.

5 years ago