Rocket Lawyer

Name: Rocket Lawyer
Rating: 4.8

4.8

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366 User Reviews

8.1

Overall Score

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4.8

star star star star star

366 User Reviews

8.1

Overall Score

Visit Site

LAST UPDATED: September 26th, 2023

Rocket Lawyer offers affordable online legal assistance. It has created more than three million legal documents, answered more than 30,000 legal questions, and incorporated more than 900,000 businesses. Rocket Lawyer provides both personal and business legal aid and offers a broad range of resources for each client.

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The Good

Premium Membership and Pricing
Free Trial
Personal and Business Options
Online User Experience
Customer Service
Legal Resources

Rocket Lawyer has several great features to its online legal services. Not only does it provide options for personal and business needs but it offers a free trial so that customers can try Rocket Lawyer's services before making a final decision. Rocket Lawyer also has several educational and informative resources. These features are broken down as follows:

Premium Membership and Pricing

The Rocket Lawyer cost for a Premium Membership is $39.99 a month. This membership gives clients access to legal documents, customer service, and general counsel to legal questions for free. Rocket Lawyer does not require a contract so that clients may cancel their service anytime.

This membership also gives customers huge discounts on Rocket Lawyer's On Call Attorneys and Registered Agent services.

People can purchase its services or documents a la carte. But most of these products cost more than the monthly subscription. When compared to the cost of legal representation and other legal fees, Rocket Lawyer saves business owners thousands of dollars.

Free Trial Offer

If you want to try Rocket Lawyer before committing to a membership, you can create your first legal forms for free or sign up for a free one-week trial. This trial gives anyone access to Rocket Lawyer's legal documents, lawyers, and resources.

Personal and Business Options

Rocket Lawyer provides online legal services for personal and business needs. Small business owners have used Rocket Lawyer to navigate the difficulties of starting a business without having to spend tons of extra money on legal advice. Others may use it for personal needs, such as legal aid with divorce or support with a workers' compensation settlement without paying thousands to hire an attorney.

These online service features can often be minimal, but Rocket Lawyer gives customers legal advice on a plethora of options.

Types of Business Law Help and Documents

Start an LLC, Non-Profit, C-Corp, or S-Corp with statewide legal services.
Make A Business Contract- Make Non-Disclosure Agreements, A Release of Liability, or Independent Contractor Agreements.
Rent a Property- Create Lease Agreements, Eviction Notices, or Rental Applications.
Protect Your Ideas- Create Trademarks and Patents.

Types of Personal Law Help and Documents

Plan your estate- Create Last Wills and Testaments, establish power of attorney, and create a living will for old age.
Get a divorce- Get assistance with Child Custody, Divorce Papers, or ask personal legal questions to an attorney.
Lending someone money- Make a Promissory Note, Demand for Money Owed, or create a Debt Settlement Agreement.
Buy or Sell a Home- Get the documents and forms for Intent to Purchase Real Estate, Real Estate Purchasing Agreements, and Quitclaim Deeds.

Online User Experience

Not only is Rocket Lawyer's website very easy to navigate, but clients also have access to an online portal from any device at any time. The online portal also offers secure cloud storage for legal documents. Its online legal forms and reports have been clear to read and sign for Rocket Lawyer's clients.

Customer Service

Clients receive free registered agent service for 12 months. These agents provide excellent customer support by answering questions and sharing legal insights. Agents also file incorporation papers on your behalf, as well as, help its clients receive the paperwork needed for their legal matters. Rocket Lawyer reviews have been positive because of these features. Rocket Lawyers' customer service is incredibly useful for understanding contracts, the law, and complex legal forms.

Legal Resources

Rocket Lawyer's website has a very informative blog, attorney directory, legal articles, and a legal dictionary for anyone to access and reference.

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The Bad

File Your Own Documents
Lack of Attorney Information

Rocket Lawyer offers a wide range of valuable services to its customer base. However, there are a few drawbacks to its services.

File Your Own Documents

Clients have to file legal documents on their own. Rocket Lawyer does not submit the reports to an appropriate government agency, this will need to be done by the client. Although this company makes you file these forms yourself, it does give step-by-step instructions to help its clients fill out these forms.

Lack of Attorney Information

Rocket Lawyer does not give any information about how the attorneys and other legal staff in its network are screened. There is also no written standard on the website on how thorough the Rocket Lawyer team will review your documents for accuracy.

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The Bottom Line

Rocket Lawyer can offer general counsel, help with contracts, starting a business, as well as offers many other features, all without going to a law firm and paying the law firm steep pricing.

Of course, if your legal needs are a bit complicated, meaning you have a tricky legal issue, or you want to be able to gauge the quality of legal counsel, you may want to upgrade your Rocket Lawyer plan. We recommend looking into its service of On Call Attorneys or contacting a local law firm.

Rocket Lawyers premium membership makes all of its features and pricing cheap and will help individuals with almost all of their legal problems. This membership gives customers access to legal forms, and general legal advice at any time, which can help small business owners get started.

If you are looking for a reliable and trustworthy service, Rocket Lawyer has shown that it is one of the best online legal services.

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User Reviews

Star Rating

4.8

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366 Reviews

Review Breakdown

5 grade

89%

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3 grade

2 grade

1 grade

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star star star star star

Charmaine Jay Hanford, CA

I made a mistake and the respresentative still helped me clear it up and reversed the charge. Then she explained more about Rocket Lawyers services and I went with the $1 a month service so I can look through a prepare any documents out family needs.

1 week ago

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jackmccallin Elizabethtown, PA

What did I like?…I cannot imagine that I would have been treated with the quality of customer service and expertise that Sabrina provided for me. Our conversation was pleasant while attempting to rectify a business name change. That procedure was accomplished with the professional guidance provided by Sabrina. Sabrina is a very valuable asset for Rocket Lawyer.

3 weeks ago

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Catherine C Cleburne, TX

Divorce is never a fun subject. After crying over the whole situation and frustration with my computer, editing, filing issues, etc...... I was lucky enough to get Tori. She fixed my problem and took a few minutes to talk and get me to smile through a broken heart. I've spent most of my adult life in management, so while I understand that time is money, that bright, compassionate young lady assured that everyone I speak with will hear about not only how easy and efficient your services are, but without a doubt the best customer service I have experienced.

4 weeks ago

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Bryanna Reyes Spring Hill, FL

Kristina was amazing to speak to! Very kind, helpful, and made resolving my question super easy. I was genuinely pleased with how simple and low-hassle our conversation was. I would recommend Rocket Lawyer to anyone needing their services simply because of how enjoyable this interaction was. Thank you!

2 weeks ago

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MH Pasadena, CA

This is one of the best site - convenient and they really have lawyers because I have a question in one of the docs I made and the lawyer answered within few minutes ! Justina is very professional, reliable and friendly!

2 weeks ago

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James Mccarty Wilmington, OH

Rocket Lawyer made the business setup process simple and pain free! The site was intuitive and clear and the customer serve was extraordinary! I couldn't be more pleased!

2 weeks ago

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Gary Hale Dallas, TX

I want to thank Rocket Lawyer, and the team I talked to. They helped with my free trial offer on a legal document. I will keep this app in my phone for future needs.

2 weeks ago

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Glen Vosselman Easton, MD

My concerns and questions were promptly addressed and I will be using Rocket Lawyer documents now and going forward. Thank you Rocket Lawyer for your professionalism.

3 weeks ago

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Diane Omori Inglewood, CA

I am completely blown away about both of your phone agents that helped me on May 1, 2023 and May 12, 2023. Tierra helped me so much by listening and informing me of everything I needed to know. She went above and beyond in assisting me with my phone inquirery. I can't say enough great things about her. She was so kind and seemed to really care. Then there is Ty, he was also great and listened to me requests with kindness as well Both of these phone agents made the dreaded legal paperwork calls to Rocket Lawyer so much easier than I anticipated. I am going to recommend your company to any of my friends that as fore your type of business and I will use you again if I ever have the need because of your phone agents. !00% five star rating for both Ty and Tierra! Great job and I hope you hold on to them!

4 months ago

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Rudy Reissig Oklahoma City, OK

website easy to navigate. Documents were easy to go through and finish. Randy in customer service was very helpful and professional.

2 weeks ago

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Dianne Cavaliere Denver, CO

I was able to create a HIPPA document that was accepted by my health care professionals.

1 week ago

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Daurice White Houston, TX

Great website to get legal forms for different situations that do not call for a lawyer.

1 week ago

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Karl H

Justina was a pleasure to deal with. Helped me out quickly and kept me in the program

1 week ago

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K.C. Jones Denver, CO

I had used Rocket Lawyer many moons ago to download a document I needed. Once I grabbed the document, I didn’t see it as being something I would really ever use. So I cancelled my subscription. I thought anyway. I’m seriously forgetful and I might have not completed some steps I needed to do. This morning; I was looking at one of my credit accounts and had seen a $1.00 charge from Rocket Lawyer. I looked at my history, and I had been paying every month for quite some time. So I called and spoke with Caitlyn, who was great! Very friendly, very knowledgeable, and quick to resolve my issue! One of the best customer service experiences I have ever had!

6 months ago

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Gautham Narayanan

Honestly the best customer care support I’ve ever received in my 8 year experience as a student and entrepreneur. Customer service representative was very patient and sweet, took time to understand my name, patiently reviewed my concern and explained why it’s s taking time on their end. Most importantly complimented me for being patient which was unexpected. At any circumstances when I raise my initial round for my startup, I’d consider rocket lawyer. The trial product saved my cost a lot and the customer care was very appreciative and connected. Representative ended with a positive stating good karma. It was touching for me. I really liked the management for recruiting that person. Just fantabulous!!!

6 months ago Edited March 2, 2023

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Jerry Benner Albuquerque, NM

Excellent Customer Service. Very prompt and friendly CSR.

4 days ago

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Paula Steger Valley Center, CA

If I could give Linda 6 stars here, I would. She answered my question quickly and efficiently, offering me the perfect solution to my issue. She was careful to explain everything and made sure I had received emails confirming our discussion. Furthermore, she did all of this in a very personable way - definitely not reading from a script, but interacting with me as a valued client.

6 months ago

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Kylie Orr Columbus, OH

The customer service was outstanding, and the information was exactly what I was looking for. I was so pleased with the service I received from Brittney D. She went above and beyond to answer all the questions i had about the company. I was very impressed with how kind, professional and informative she was. She was also very patient with me as i kept asking more and more questions!

6 months ago

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Lisa Coleman

I misunderstood a promotion that Rocket Lawyer was having and it resulted in a charge to my credit card that was unexpected. I called and Brittany D. was sooooo helpful. She sympathized with me and was attentive to me as I explained the situation. She helped me with my account and helped me figure out what would be the best solution for me in the future. I'm very happy with the outcome and I look forward to using rocket lawyer in the future. Thank you so much Brittany D. for giving me a pleasant experience and for all your help!!

6 months ago

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Donavon Long Avon, IN

Justina was great to work with fast and took care of everything i needed help with

3 weeks ago

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Jonathan Fylling Queen Creek, AZ

Very simple to use , fast and free pending on witch plan you go with! Great experience

4 weeks ago

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Ohshesdame0fficial Charlotte, NC

Danielle handled everything fast and she is a diligent worker

1 week ago

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Duvid | Lalechet Saint James, NY

Great customer service Linda B is the best!

1 week ago

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Anne Millians-Roche Clermont, FL

I have always been pleased with this service and their customer service! It is an excellent tool to use instead of having to visit an attorney for smaller issues. Tonight, I had a question and was connected to a chat immediately. Andrew assisted with my questions in a very professional manner.

5 months ago

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Kendra Davis-Roberts Philadelphia, PA

Easy to use documents that make the process simple! Rocket Lawyer takes the confusion out of document creation by providing a comprehensive service that has customizable templates and organizes and stores important documents in an easy to access system. Andrew was very helpful in the chat feature as well.

6 months ago

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Lisa James San Diego, CA

Jacob was great! He was friendly, professional, and patient and was able to help me resolve my issue. It's always refreshing to get an upbeat customer service rep, and he definitely made my customer service experience better than most I've had in the past!

6 months ago

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Shaun Snyder Cresson, PA

Great experience. I was constantly kept up to date with the status of my LLC and it took very little hassle. Rocket Lawyer took care of everything and was a lot cheaper than hiring a law firm to handle the paperwork and quicker. More than happy to use Rocket Lawyer again if the need arises.

6 months ago

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Tom Conway Ramona, CA

The speed to connect, the charm and knowledge of dealing with an AMERICAN that had a strong knowledge of product and process. She was very polite and efficient on explaining the options and informing me on future ways to be a customer in a manner where I didn't;t feel burdened by being upsold.

6 months ago

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Kim Weisenberger Dayton, OH

I inadvertently requested this subscription and it impacts my answers as I did not use the service. JoJo was the representative that I spoke to on the phone today was very approachable and helpful and amazing, and this was not expected since I was cancelling the service!

6 months ago

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Jamie Rogers Atlanta, GA

I couldn't have been happier with the wonderful service today! Spring went above and beyond to take care of what I needed, and did so with such a great attitude. She was quick, friendly and professional... definitely an unexpected yet pleasant surprise to the typical "not so friendly" reps at other places. Thank you Spring, you're awesome!

6 months ago

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Becky Arreaga Austin, TX

The company overall does exactly what it claims, provides easy to use legal contracts and forms. The customer service has been outstanding! Always helpful and very willing to help. Today, my service representative Maddie went above and beyond to help me resolve my billing issue.

6 months ago

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SFH Marketing Inc.

Vanessa assisted me. I found her a pleasure talk to. She was very helpful and went above and beyond in helping me to find the solution to my problem. She pointed me to the website I needed to go to and went through everything with me step-by-step. I am very pleased with the help she provided me.

6 months ago

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Angie Hoffman Mount Prospect, IL

Very happy person to speak with. Explained everything quickly and professionally. Solved my problem. Painless and great experience. I dread calling customer service for any company lately as it is always horrible. Good customer support is one in a million these days and Christina was the one. Thank you.

6 months ago

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Mahatiarah San Francisco, CA

I love A professional with A Good Spirit and a honest approach in consumer development. I was given a pure approach for a service I can utilize to fit my needs right now and a fix it for the problem I had was given to me that I am satisfied with. Thanks So Much

6 months ago

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Eric Witt Prague, 10

There was a misunderstanding regarding the payment and Karen was very helpful to get me a reimbursement. She explained where the misunderstanding was and was very professional and let me know ahead of time when I would be getting it.

6 months ago

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Julio Robert Apple Valley, CA

Great Customer Service and very helpful with the questions i had.

2 weeks ago

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Marty Fraser Thousand Oaks, CA

Linda was great. Handled my cancellation and refunds quickly.

2 weeks ago

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cotton hobbs Colorado Springs, CO

I spoke with Lauren about my subscription. She was extremely polite and helped choose a plan that works best for me. She was very knowledgeable and described each level in detail so I could make an informed decision. I have dealt with many customer service reps at many companies and rarely received the attention and patience Lauren provided. Thank You for your help. Cotton Hobbs

6 months ago

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kp Trussville, AL

Jacob is awesome! I was really upset about Rocket Lawyer emailing my printer and causing a printer jam. Jacob was able to calm me down with his smooth voice and professionalism. I'm eating a beefy 5 layer burrito from Taco Bell so that probably helped too because I was hangry. I I fixed the paper jam and Jacob unsubscribed my printer email from the spam which was caused by my narcissistic abusive adoptive father trying to get a power of attorney over me by using Rocket Lawyer. I changed my printer email. We had a good laugh and Jacob and I bonded. Thanks Rocket Lawyer for this wonderful experience and opportunity I would have never had had otherwise since I don't use Rocket Lawyer for anything really. Shout out to Taco bell for being so tasty. Much love, -KP

1 year ago

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Shalom La Ferney Farmington, MO

I am truly thankful for God blessing me with you, Rocket Lawyer, being available for use by me (and anyone else) to get my divorce papers, not only completed to the fullest extent necessary, but completed with all the legal wording and setup of the pages, without leaving anything out. I trust that because of the formatting being legally correct, and I believe I didn't leave anything out of the papers at this point, that should my soon-to-be ex-husband agree with everything in our divorce papers and sign them, I will hopefully have my divorce granted shortly by the judge and be free of the living nightmare I have suffered with for a little over 3 years now. I thank God and you, Rocket Lawyer, for all of your help in this matter.

2 years ago

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Heather H Sanford, FL

Rocket Lawyer is an excellent tool to provide legal documents for customization. Their online forms are fabulous and the answers provide valuable insight.

5 months ago

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Dr. E. Kearney Paradise, CA

OUTSTANDING ASSISTANCE PROVIDED by Ellis who was knowledgeable, pleasant, and a good representative of your company's staff and dedication. Contratulations on having such a skilled and pleasant individual on your staff.

5 months ago

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David Fenigstein Washington, DC

Rocket Lawyer had a great simple questionnaire to help create a free lease agreement. Due to this being my only need, I canceled my trial before I was charged and Andrew made it quick and easy

6 months ago

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Andrea Gibson Destin, FL

My first call everyone was very helpful and got me set up and connected right away. So far the experience is five stars. I look forward to doing business with Rocket Lawyer

6 months ago

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Eric Morant Baldwin Park, CA

I never used your service, or where it even came from. I would like to recoup all the money I lost, but I noticed this months ago and didn’t get around to canceling it. But I am now. Kristina was great tho.

6 months ago

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Joseph R. Sellers Sykesville, MD

I think it's a great App, and very worth the time/price. It was easy to get it Notorized. the person handling my request offered a great deal for the future, and I hope to contact Rocket Lawyer for future needs.

6 months ago

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Toni Pompa Pompano Beach, FL

Randy was very knowledgeable, patient and efficient. He makes the caller feel comfortable and relaxed while resolving the issue. I hope every employee of Rocket Lawyer follows the same template. He was amazing!

6 months ago

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Tiffani Hudson Alpharetta, GA

I chatted with Justina, told her my requests and she assisted me instantly! She advised me of my options and sent me an email that clarified our discussion. Great attitude and very professional!

6 months ago

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Lynne McCarron

Lauren was very clear and concise on the directions that were needed for me to successfully complete and utilize an agreement that I needed in a very short time period. Nice work Lauren!

6 months ago

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Brett Racheter Columbus, OH

Tucker absolutely helped me out 110% and spoke with understanding and took the time to go slow so I understood everything he had to offer me to fix my account issue with Rocket Lawyer.

6 months ago