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Rocket Lawyer

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6.3

Overall Score

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tamiko Collins Columbus, OH

Very friendly didn't give me a hard time great communication skills and wasn't trying to push other promotions on me done a great job

3 years ago

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melissa Grice Clanton, AL

wonder to be able to find things quickly and was able to help a person here in the library and the gentleman that helped me today was awsome.

3 years ago

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JB1980 Citrus Heights, CA

RANDY M IS THE BEST PART OF ROCKET LAWYER. HE PROVIDED A 5STAR SERVICE EXPERIENCE. PLEASE RECONIZE HIS EXCELLENT CUSTOMER SERVICE SKILLS.

3 years ago

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Ian Evans Venetia, PA

Fine service, no complaints there. However, they will keep charging your credit card even after you cancel the monthly membership. I had to get my bank involved and even then they still tried to do it. That’s how they get’cha!

3 years ago

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sam k Loyalton, CA

Being able to use the service at what was a very reasonable rate. However, I would liked to have been able to downgrade online without having to call. Thank you.

3 years ago

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Glen Sebald Middletown, OH

Easy to use and very effective. I was able to use your templates and Kaylee G was professional in helping me with my problems.

3 years ago

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Mike Drolick Madison, TN

Very easy to navigate. Signing the documents were easy. I was able to produce and sign multiple documents with little effort.

3 years ago

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Jennifer Monhollen Lafayette, IN

Dru was very polite, courteous, and with no questions as to why or tried to keep me she went ahead and started to issue me a refund.

3 years ago

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ANDREW GANGL Oak Harbor, WA

Excellent website! Easy and fast to use. Very helpful for the lay person to use. I will return in the future if needed, Thank You!

3 years ago

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Gerald A Baldonado San Pedro, CA

It was quick but a very friendly contact. Yes, I am differently going to do business with your firm and will suggest to all who need your services.

4 years ago

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James H Kunkel Manassas, VA

Very easy to use, allows you to walk through everything, go back and check before you finally come up with your final version.

4 years ago

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Robin Jansen ,

I needed a promisary note and a loan agreement drawn up. I was elated to find out that I could print them out from your web site. Thank you.

4 years ago

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Johnny Tremendous The Bronx, NY

Very easy to create a document without paying anything. Absolutely free! And the whole process was very clear and easy.

4 years ago

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Mary Eck Montgomery, PA

I love the Legal agreement that you helped me with it is very professional ,but there was no place for the tenants to sign with lines just the landlords.

4 years ago

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Sara Nelson Kennewick, WA

I took advantage of their free 7 day trial offer. When I called to cancel, they made it simple and easy (which I really appreciate!)

4 years ago

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Genesis Movers And Transporters LLC DeSoto, TX

Excellent firm and extremely knowledgeable of the law and contracts. I will used them anytime and I introduced them to friends and family already.

4 years ago

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Pauline Gross Peoria, AZ

I put together a promissory note document, easy to follow, easy to edit, straight forward amortization schedule. Love it!! Eriks Gross

5 years ago

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Ron Rydell Minneapolis, MN

Would like to have a “per document” relationship with Rocket Lawyer...all I need are about five “non disclosure agreements” per year.

5 years ago

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Cassidy Gundersen Orem, UT

I used Rocketlawyer for an NDA for my small business. They make you sign up for a free 7 day trial to use their service and then automatically charge you after that period is over. I cancelled my subscription after 5 days but they continued to charge me for 2 months after that. They would not get back to my repeated complaints and customer service requests and I have still not gotten a refund. Whatever you do, do NOT use Rocketlawyer.

7 years ago

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Sales Trique

Easy to navigate and helpful support behind the scenes if needed.

7 months ago

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Michele Herrmann

I liked that my concern was taken care of right away with no struggle.

7 months ago

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Jesi Walczak

When it was time to cancel my membership, there were no issues!

7 months ago

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tiffany Rea

Allison was very helpful and took care of what I needed in a quick phone call.

8 months ago

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Keonna Fields Dallas, TX

Brenna had excellent customer service all across the board. I will be reactivating my services soon.

1 year ago

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Lawrence Zupan

In both calls today I was treated to kind professional patient and courteous treatment. How wonderful!

1 year ago

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Kelona Hamilton Atlanta, GA

Great customer service, very high price and totally missed the subscription. Should have gotten reminders before these charges took place.

1 year ago

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King G

Rocket lawyer are very professional and works in a timely manner to get your requirements complete on time.

1 year ago

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Bianca Ouchana Canyon Country, CA

Excellent customer service over the years. Special thanks to Linda who handled any questions directly and efficiently.

2 years ago

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Traci Gura Palm Coast, FL

My representative was awesome she stayed on the phone with me the whole time and walked me through the process

2 years ago

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Phillip Slater Villa Rica, GA

Liked how I was able to send documents to have signed and then, get notifications of the signing process.

2 years ago

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AFHC LA

I liked that when I called to get a refund status the rep who assisted was was helpful and understanding.

2 years ago

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Alksandr Cherne New York, NY

Their customer service is very helpful, responsive and polite. Solved my issue fast. 100% would recommend.

2 years ago

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Chris G Annapolis, MD

Randy was incredibly helpful and extremely efficient in answering my question and resolving my customer service issue.

2 years ago

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Brian Connolly

Documents might be useful to some, but the subscription model is predatory. They never send any sort of e-mail confirmation or receipts, so it's easy for consumers to not realize they are being charged $39.99 per month unless they see the line item on their credit card statement.

2 years ago

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Henry Lopez Vite Edmond, OK

She was very attentive to my needs and knowledgeable in her field. Gave me great options that where helpful.

2 years ago

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Zdravka Rados Pittsburgh, PA

Patient, clear, listening, explaining, answered all questions I had, pleasant voice - felt I can trust him.

2 years ago

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Dragoljub Cuk Los Angeles, CA

It was quick and easy way to obtain Storage Rental legal document without having to go to see attorney.

2 years ago

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Rusty Miller Van Nuys, CA

Kevin was very helpful and was quick to help assist me with all my questions and needs. Thank you Rusty

3 years ago

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Tracy Diestel Palos Verdes Estates, CA

Found the service is very easy to manage and has helped us very much in our estate planning for our parents

3 years ago

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Jenna Westmoreland Valparaiso, IN

I thought Rocket Lawyer was a very simple service to use and I was able to easily find what I needed.

3 years ago

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Stephanie Linn Jacksonville, FL

Awesome! Thank you for allowing the free trial and the ease of creating a “lady will & testament.”

3 years ago

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Charma L'Heureux Knoxville, IA

Quick, fast. Got what I needed. I don’t know why you want me to write a certain amount of words for this review.

3 years ago

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Cassandra Tetzlaff Bend, OR

I was really pleased with how easy it was to use the website and get the contracts I needed quickly. Thank you!

3 years ago

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LeAnn Baytown, TX

I used Rocket Lawyer when I had my own business to set up come contracts. It was very helpful. I would definitely use it again.

3 years ago

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Customer Service conversation Navarre, FL

I had the pleasure of speaking with a representative who was courteous and addressed my issues sufficiently.

3 years ago

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james henry Denver, CO

service is inexpensive. Website is easy to negotiate. personal experience when talking with rocketlawyer representative was enjoyable.

3 years ago

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Ana Daresa Fisher Halethorpe, MD

He never send the email he supposed to for refund my money I have to call again today and I got an email from ms Isabel regarding the refund of my money to my account..

3 years ago

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Shelly Green Eagle, ID

Randy was kind and helpful. I was asking to extend my free trial at a discount and he expedited that.

3 years ago

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Diane Clinkscale DeSoto, TX

Great, smooth sailing, very clear instructions, I have already referred your site to a couple of people.

3 years ago

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D Koster Kalamazoo, MI

Ease of use. The ability to leave sections blank so prospect advocates can read before inserting their names.

3 years ago