Name: Rocket Lawyer
Rating: 4.8

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David Jennings Fredericksburg, VA

Nice services and customer service at a low price for those of us who do not need the services of legal advice. The customer representatives have explained your services well and helped me pick the right plan for me. Thanks!

3 years ago

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SDM Smyrna, TN

I called with a billing issue & Kevin P was helpful, professional & resolved the situation quickly. He also provided great information about other services that may be helpful to me. He came across as helpful & knowledgeable without being too pushy.

3 years ago

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Monica Vinson Columbus, TX

Mrs R was a tremendous help. I couldn't have completed my document with out her. I was getting so upset before I called and wanted to throw the laptop across the room. But she gave me easy instructions on how to edit, complete and print my document. She is a life saver....

4 years ago

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DR Ronnie Moore Annapolis, MD

Mr. Kevin was very professional and most of all very helpful in providing the best service moving forward. I thank him for resolving my issue with no hesitation. Rocket lawyer will always be my go to service. Thank you very much Mr. Kevin.

4 years ago

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Brittney Mac Gregor Louisville, KY

I used Rocket Lawyer to draw up divorce papers when I was going through a divorce. This in the long run ended up saving me quite a bit of money. The legal papers based on your state are mostly legit. I did have to hire an attorney to be on the safeside, but saved big time by having just having him look over the divorce agreement that I drew up on Rocket Lawyer and making any necessary amendments. Because of that and because my ex and I were in agreeance with our terms, our divorce was speedy and reasonable priced. I will certainly be using Rocket Lawyer in the future for my contract needs.

4 years ago

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Kim Zuniga Las Vegas, NV

Kevin was able to help me with my membership and was very pleasant. It was really nice to talk to such a happy and pleasant person to close out my very busy workday. Kevin is truly an asset to your company. Thanks again Kevin! ~Kim Z.

4 years ago

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B scott walrond Greensboro, NC

I got the forms that I needed and they were certainly more than satisfactory. When I cancelled my subscription, I dreaded the process. Kevin P was very helpful and what a relief to hear a kind person on the other end of the phone. You certainly have a good person on your staff. You are lucky to have his as a representative of your company!!

4 years ago

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Ted Baltimore, MD

The person that took my call was very good at explaining what Rocket Lawyer was all about. I have never paid for such a service but it was explained very well. I was not aware of a service that did what you do. I need a little time to closely review the entire website but I will do that as soon as I can. I have a small business in which I may need to build a form. I plan to be on your site soon to view what else is possible and to determine if the price is right for me and my service (Charter bus service).

4 years ago

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Bianka Guerra Houston, TX

Wide variety of documents and very easy to use. I signed up for the free trial but didn’t end up needing the document after all. I called and requested a refund and was offered to downgrade to the $1 per month membership. The representative was very nice and resolved my issue quickly. Got my refund and decided to give the $1 membership a try.

4 years ago

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Wayne Wilson Tampa, FL

This is a great service. I was able to develop the exact document that I needed with clear direction from the app for each thing that had to be accomplished. They honored my free 7 day service with NO hassle and their chat service was prompt and clearly defined. Thanks!

4 years ago

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Anthony Anderson Plainfield, IL

Randy M. was EXTREMLY helpful with all of my questions and pointed me in the right direction so even though I had to cancel I will start a membership with Rocket Lawyer in the future because of Randy's AWESOME customer service and knowledge about who to talk to regarding the starting of our rental car business. Thanks again Randy!

4 years ago

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Angelique Peters Michigan City, IN

Very easy to use and navigate your way around the site. Forms are easy to complete, print, email, etc. The customer service is fantastic as well. Everyone I have spoken with are nice, friendly, and eager to help. You don't see that much nowadays, so it's nice and refreshing when you do.

4 years ago

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warren rasgo Buckeye, AZ

Their loan agreement document was easy to create. They allowed me to opt of their trial period without any hassles. The representative was very knowledgeable and shared a great offer choice which I may follow up and use Rocket Lawyer in the future.

4 years ago

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Mary Zaudtke Saint Paul, MN

I appreciated that I was able to have help creating my operating document for LLC. In a world where everything is expensive I appreciated it was free. I was grateful that when I cancelled my free trial that the agent happy to help me and offered me other options but was not pushy. Thanks!

4 years ago

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Carol Oswalt Winter Haven, FL

Victoria in Tech Services was professional, helpful, considerate and a GREAT ASSET to your company. She should get a raise. Just go back and listen to our conversation. She addressed every need, allowed me to take my time downloading some documents, and knew exactly what I was talking about regarding my "issues."

4 years ago

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Orlando Soto Odessa, MO

There are many web base pages that claimed to help the customer 100%, I found out that is not the case. However when I came across Rocket Lawyer I felt really good plus I was able to ask questions and and get the proper answer and get my documents in the right way. Thank you for the job well done.

4 years ago

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Bob K Vancouver, WA

I just needed the one document. Printed & filled it out. On presentation to the proper institution it effected the desired result immediately! My "live", local lawyer still has not responded to the very same issue. You saved the day for me!

5 years ago

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Joe Milton, MA

I was selling a motorcycle and needed a bill of sale so i found rocket lawyer and found a bill of sale pdf I signed up for the free trial period and the sale was completed and everything worked out well. I called back and downgraded and canceled my free subscription which was done effortlessly thank you again Rocket Lawyer

5 years ago

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Lisa Benson, AZ

I really liked that they had templates for basically everything you could ask for. I obtained a template for a Letter of Agreement and was so grateful for how easy it was to use and complete. Everything is already there just add what you need to add and done. To easy. If the need arises I will be using Rocket Lawyer in the future.

5 years ago

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Linda Thomas Chicago, IL

The entire process of finding the legal document you NEED, understanding the legal terminology and filling it out to completion without an actual attorney makes this company OUTSTANDING in every way for ALL OF THE LAY PEOPLE in the world! Thank you! Thank you! Thank you!

5 years ago

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John W Aiple O'Fallon, IL

I don't need much in legal documents but when I do Rocket Lawyer has been there. I would be more than happy to pay but my limited usage doesn't make sense to pay annual fees. Maybe a per document fee or a lesser annual fees with a set number of docs per year. But I do like the documents and the ease of use.

5 years ago

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Jake Yasgur Malvern, PA

I would have like a page to add individual issues which I did an an addendum so it is a very minor recommendation. The process was easy and I am very happy to not need the old way of getting a blank at the store any more. PS: I stink with technology and use an I Pad and it went well for me. Thank you Rocket Lawyer

5 years ago

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Martha Miami, FL

Rocket Lawyer makes it so easy to create documents. I needed a document in a hurry and Rocket Lawyer was able to make that happen! I would recommend Rocket Lawyer to everyone. As a matter of fact I already have a friend who will be using you.! Thank you for your service

5 years ago

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cotton hobbs Colorado Springs, CO

I spoke with Lauren about my subscription. She was extremely polite and helped choose a plan that works best for me. She was very knowledgeable and described each level in detail so I could make an informed decision. I have dealt with many customer service reps at many companies and rarely received the attention and patience Lauren provided. Thank You for your help. Cotton Hobbs

2 years ago

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Keaten Powell

I didn’t cancel my trial on time and got charged the $60 membership fee when I didn’t have the intent to use the services again. Andrew got me a refund right away with an excellent attitude.

1 year ago

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Marti Davis

I was able to create some documents that I needed for our business last year. The customer service is very good too when I had a request. I would recommend using them if you have a small business and need legal documents.

1 year ago

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Steve Stich

Easy to contact and quick to react with a solution that met our needs. We use Rocket Lawyer for business documents as well as a resource for legal questions. Great experience and highly recommend!

1 year ago

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Simple Science Minneapolis, MN

I liked the easy of use. In particular, the customer service was outstanding. Raabi'a was helpful, courteous, fast, and professional. No transferring, no fuss. A refreshing phone experience that is very rare today.

1 year ago

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Krishna A Amsterdam, NH

Talked to Christina. She was awesome and it was very easy communicate the problem with her. She did understand my concern and did the needful Immediately. I'm very happy about the customer service

1 year ago

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MOLLY Chetty

I like how easy it was to sign up, for the easy, no fuss way to cancel. The customer service agent was helpful, and took care of me instantly with no questions. Great customer service

1 year ago

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Sara Molden Thornton, CO

The documents were really clear (unlike some of the other similar online forms I found.) Customer service was unbelievable great in helping to anwer any questions. I would use them again whenever needed.

1 year ago

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masooma rafique

I wanted to just take a free trial but forgot to unsubscribe after 7day and got charged however Rocket Lawyer was kind enough to cooperate to resolve my issue . I am grateful to Kristina for helping me out .

1 year ago

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Debra Brown Lithonia, GA

The customer service representative I spoke with , Kim, was so calming and patient that she calmed me down and handled my concerns promptly and effectively. She is an asset to the company!

1 year ago

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MH Pasadena, CA

This is one of the best site - convenient and they really have lawyers because I have a question in one of the docs I made and the lawyer answered within few minutes ! Justina is very professional, reliable and friendly!

2 years ago

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Dr. E. Kearney Paradise, CA

OUTSTANDING ASSISTANCE PROVIDED by Ellis who was knowledgeable, pleasant, and a good representative of your company's staff and dedication. Contratulations on having such a skilled and pleasant individual on your staff.

2 years ago

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David Fenigstein Washington, DC

Rocket Lawyer had a great simple questionnaire to help create a free lease agreement. Due to this being my only need, I canceled my trial before I was charged and Andrew made it quick and easy

2 years ago

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Andrea Gibson Destin, FL

My first call everyone was very helpful and got me set up and connected right away. So far the experience is five stars. I look forward to doing business with Rocket Lawyer

2 years ago

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Eric Morant Baldwin Park, CA

I never used your service, or where it even came from. I would like to recoup all the money I lost, but I noticed this months ago and didn’t get around to canceling it. But I am now. Kristina was great tho.

2 years ago

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Joseph R. Sellers Sykesville, MD

I think it's a great App, and very worth the time/price. It was easy to get it Notorized. the person handling my request offered a great deal for the future, and I hope to contact Rocket Lawyer for future needs.

2 years ago

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Toni Pompa Pompano Beach, FL

Randy was very knowledgeable, patient and efficient. He makes the caller feel comfortable and relaxed while resolving the issue. I hope every employee of Rocket Lawyer follows the same template. He was amazing!

2 years ago

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Tiffani Hudson Alpharetta, GA

I chatted with Justina, told her my requests and she assisted me instantly! She advised me of my options and sent me an email that clarified our discussion. Great attitude and very professional!

2 years ago

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Lynne McCarron

Lauren was very clear and concise on the directions that were needed for me to successfully complete and utilize an agreement that I needed in a very short time period. Nice work Lauren!

2 years ago

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Brett Racheter Columbus, OH

Tucker absolutely helped me out 110% and spoke with understanding and took the time to go slow so I understood everything he had to offer me to fix my account issue with Rocket Lawyer.

2 years ago

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Jaime Isaiah Achilles Hernandez Houston, TX

Sabrina is the epitome of great customer support. She was patient and her communication skills are elite level. This was the best customer support experience I have ever had, jo exaggeration.

2 years ago

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Company Paperwork Mesa, AZ

I really l iked how there are file on line to hlp support all the unknowns in life. I will be looking into more of the files as soon as the new year is here. thank you Deana

3 years ago

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Danny Beamer Esmont, VA

Marcos was very helpful and extremely patient with me. He took time to explain options to me and how I could benefit from the services being offered. He was very nice and courteous on the phone.

3 years ago

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rosemary ingram Red Oak, TX

McKenize was very helpful and knowledgeable of what I needed spoke very clearly had a friendly personality, continue the good work. She was quick and to the point of what I needed.

3 years ago

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Pris Cantu Euless, TX

I spoke To Jacob today and he was straight to the point addressed my issue in about 1 minute! He was great! Thanks for hiring such an amazing person! I wish all operators were a good as he is

3 years ago

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Sylvia Ashford Detroit, MI

I was going to cancel my subscription but your agent offered me a more affordable way I could still use your documents with over 150 options I’m happy to say I took advantage

4 years ago

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CARRIE CRUDUP Sonoma, CA

The customer service agent who handled my call was The Best. He was professional, helpful, cheerful and thorough. He really cared about helping me...not something you come across very often over the phone.

4 years ago