Name: Rocket Lawyer
Rating: 4.9

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Mahatiarah San Francisco, CA

I love A professional with A Good Spirit and a honest approach in consumer development. I was given a pure approach for a service I can utilize to fit my needs right now and a fix it for the problem I had was given to me that I am satisfied with. Thanks So Much

2 years ago

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Eric Witt Prague, 10

There was a misunderstanding regarding the payment and Karen was very helpful to get me a reimbursement. She explained where the misunderstanding was and was very professional and let me know ahead of time when I would be getting it.

2 years ago

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Michael Majerek Elkhart, IN

Great company, I used to use them all the time in my business, but now that I am retired, maybe twice a year, and they still always come through. But when I was in business, most of my legal forms came from Rocket lawyer. I had 4 businesses.

2 years ago

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diamond Traylor Seattle, WA

I was having trouble filling out my bylaws for my non-profit and Kevin was so helpful. He assisted me by walking me through the questions, which I thought was amazing! We worked out, even though we were forced to put it on pause, until Monday and I get a chance to get over things with Brian.

3 years ago

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David Jennings Fredericksburg, VA

Nice services and customer service at a low price for those of us who do not need the services of legal advice. The customer representatives have explained your services well and helped me pick the right plan for me. Thanks!

3 years ago

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SDM Smyrna, TN

I called with a billing issue & Kevin P was helpful, professional & resolved the situation quickly. He also provided great information about other services that may be helpful to me. He came across as helpful & knowledgeable without being too pushy.

3 years ago

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Monica Vinson Columbus, TX

Mrs R was a tremendous help. I couldn't have completed my document with out her. I was getting so upset before I called and wanted to throw the laptop across the room. But she gave me easy instructions on how to edit, complete and print my document. She is a life saver....

3 years ago

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DR Ronnie Moore Annapolis, MD

Mr. Kevin was very professional and most of all very helpful in providing the best service moving forward. I thank him for resolving my issue with no hesitation. Rocket lawyer will always be my go to service. Thank you very much Mr. Kevin.

3 years ago

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Brittney Mac Gregor Louisville, KY

I used Rocket Lawyer to draw up divorce papers when I was going through a divorce. This in the long run ended up saving me quite a bit of money. The legal papers based on your state are mostly legit. I did have to hire an attorney to be on the safeside, but saved big time by having just having him look over the divorce agreement that I drew up on Rocket Lawyer and making any necessary amendments. Because of that and because my ex and I were in agreeance with our terms, our divorce was speedy and reasonable priced. I will certainly be using Rocket Lawyer in the future for my contract needs.

3 years ago

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Kim Zuniga Las Vegas, NV

Kevin was able to help me with my membership and was very pleasant. It was really nice to talk to such a happy and pleasant person to close out my very busy workday. Kevin is truly an asset to your company. Thanks again Kevin! ~Kim Z.

3 years ago

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B scott walrond Greensboro, NC

I got the forms that I needed and they were certainly more than satisfactory. When I cancelled my subscription, I dreaded the process. Kevin P was very helpful and what a relief to hear a kind person on the other end of the phone. You certainly have a good person on your staff. You are lucky to have his as a representative of your company!!

3 years ago

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Ted Baltimore, MD

The person that took my call was very good at explaining what Rocket Lawyer was all about. I have never paid for such a service but it was explained very well. I was not aware of a service that did what you do. I need a little time to closely review the entire website but I will do that as soon as I can. I have a small business in which I may need to build a form. I plan to be on your site soon to view what else is possible and to determine if the price is right for me and my service (Charter bus service).

3 years ago

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Bianka Guerra Houston, TX

Wide variety of documents and very easy to use. I signed up for the free trial but didn’t end up needing the document after all. I called and requested a refund and was offered to downgrade to the $1 per month membership. The representative was very nice and resolved my issue quickly. Got my refund and decided to give the $1 membership a try.

3 years ago

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Wayne Wilson Tampa, FL

This is a great service. I was able to develop the exact document that I needed with clear direction from the app for each thing that had to be accomplished. They honored my free 7 day service with NO hassle and their chat service was prompt and clearly defined. Thanks!

3 years ago

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Anthony Anderson Plainfield, IL

Randy M. was EXTREMLY helpful with all of my questions and pointed me in the right direction so even though I had to cancel I will start a membership with Rocket Lawyer in the future because of Randy's AWESOME customer service and knowledge about who to talk to regarding the starting of our rental car business. Thanks again Randy!

3 years ago

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Angelique Peters Michigan City, IN

Very easy to use and navigate your way around the site. Forms are easy to complete, print, email, etc. The customer service is fantastic as well. Everyone I have spoken with are nice, friendly, and eager to help. You don't see that much nowadays, so it's nice and refreshing when you do.

3 years ago

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warren rasgo Buckeye, AZ

Their loan agreement document was easy to create. They allowed me to opt of their trial period without any hassles. The representative was very knowledgeable and shared a great offer choice which I may follow up and use Rocket Lawyer in the future.

3 years ago

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Mary Zaudtke Saint Paul, MN

I appreciated that I was able to have help creating my operating document for LLC. In a world where everything is expensive I appreciated it was free. I was grateful that when I cancelled my free trial that the agent happy to help me and offered me other options but was not pushy. Thanks!

3 years ago

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Carol Oswalt Winter Haven, FL

Victoria in Tech Services was professional, helpful, considerate and a GREAT ASSET to your company. She should get a raise. Just go back and listen to our conversation. She addressed every need, allowed me to take my time downloading some documents, and knew exactly what I was talking about regarding my "issues."

3 years ago

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Orlando Soto Odessa, MO

There are many web base pages that claimed to help the customer 100%, I found out that is not the case. However when I came across Rocket Lawyer I felt really good plus I was able to ask questions and and get the proper answer and get my documents in the right way. Thank you for the job well done.

4 years ago

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Bob K Vancouver, WA

I just needed the one document. Printed & filled it out. On presentation to the proper institution it effected the desired result immediately! My "live", local lawyer still has not responded to the very same issue. You saved the day for me!

4 years ago

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Joe Milton, MA

I was selling a motorcycle and needed a bill of sale so i found rocket lawyer and found a bill of sale pdf I signed up for the free trial period and the sale was completed and everything worked out well. I called back and downgraded and canceled my free subscription which was done effortlessly thank you again Rocket Lawyer

4 years ago

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Lisa Benson, AZ

I really liked that they had templates for basically everything you could ask for. I obtained a template for a Letter of Agreement and was so grateful for how easy it was to use and complete. Everything is already there just add what you need to add and done. To easy. If the need arises I will be using Rocket Lawyer in the future.

4 years ago

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Linda Thomas Chicago, IL

The entire process of finding the legal document you NEED, understanding the legal terminology and filling it out to completion without an actual attorney makes this company OUTSTANDING in every way for ALL OF THE LAY PEOPLE in the world! Thank you! Thank you! Thank you!

4 years ago

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John W Aiple O'Fallon, IL

I don't need much in legal documents but when I do Rocket Lawyer has been there. I would be more than happy to pay but my limited usage doesn't make sense to pay annual fees. Maybe a per document fee or a lesser annual fees with a set number of docs per year. But I do like the documents and the ease of use.

5 years ago

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Jake Yasgur Malvern, PA

I would have like a page to add individual issues which I did an an addendum so it is a very minor recommendation. The process was easy and I am very happy to not need the old way of getting a blank at the store any more. PS: I stink with technology and use an I Pad and it went well for me. Thank you Rocket Lawyer

5 years ago

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Martha Miami, FL

Rocket Lawyer makes it so easy to create documents. I needed a document in a hurry and Rocket Lawyer was able to make that happen! I would recommend Rocket Lawyer to everyone. As a matter of fact I already have a friend who will be using you.! Thank you for your service

5 years ago

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cotton hobbs Colorado Springs, CO

I spoke with Lauren about my subscription. She was extremely polite and helped choose a plan that works best for me. She was very knowledgeable and described each level in detail so I could make an informed decision. I have dealt with many customer service reps at many companies and rarely received the attention and patience Lauren provided. Thank You for your help. Cotton Hobbs

2 years ago

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Arlindo Bork

I spoke with Kim from customer service and she provided answers to all of my questions and seemed genuinely interested in helping me!

7 months ago

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Silva Entertainment

The files were fairly easy to edit, however there were some things I needed added or removed that only could be done by downloading and editing myself.

7 months ago

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Nini Love

Grace was super sweet and has great customer service! Fast and efficient. Love the platform and may consider it in the future!

7 months ago

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Dana Leach

Customer Service Specialist I talk to was very pleasant and took her time to explain all my questions throughly. She was awesome

7 months ago

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mhubbard6464

I like the overall assistance from the team and the experience that they provide to get the customer into the best plan.

7 months ago

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April Harvey

The customer service I received was very satisfactory. All of my questions were answered. Prisella was very knowledgeable and helpful. I’m

7 months ago

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Mark Fidel

The platform is extremely easy to use and the interview questions along with any in-line help make the process very easy.

7 months ago

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Simple Science Minneapolis, MN

I liked the easy of use. In particular, the customer service was outstanding. Raabi'a was helpful, courteous, fast, and professional. No transferring, no fuss. A refreshing phone experience that is very rare today.

1 year ago

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Krishna A Amsterdam, NH

Talked to Christina. She was awesome and it was very easy communicate the problem with her. She did understand my concern and did the needful Immediately. I'm very happy about the customer service

1 year ago

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MOLLY Chetty

I like how easy it was to sign up, for the easy, no fuss way to cancel. The customer service agent was helpful, and took care of me instantly with no questions. Great customer service

1 year ago

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Sara Molden Thornton, CO

The documents were really clear (unlike some of the other similar online forms I found.) Customer service was unbelievable great in helping to anwer any questions. I would use them again whenever needed.

1 year ago

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masooma rafique

I wanted to just take a free trial but forgot to unsubscribe after 7day and got charged however Rocket Lawyer was kind enough to cooperate to resolve my issue . I am grateful to Kristina for helping me out .

1 year ago

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Debra Brown Lithonia, GA

The customer service representative I spoke with , Kim, was so calming and patient that she calmed me down and handled my concerns promptly and effectively. She is an asset to the company!

1 year ago

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MH Pasadena, CA

This is one of the best site - convenient and they really have lawyers because I have a question in one of the docs I made and the lawyer answered within few minutes ! Justina is very professional, reliable and friendly!

1 year ago

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Dr. E. Kearney Paradise, CA

OUTSTANDING ASSISTANCE PROVIDED by Ellis who was knowledgeable, pleasant, and a good representative of your company's staff and dedication. Contratulations on having such a skilled and pleasant individual on your staff.

2 years ago

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David Fenigstein Washington, DC

Rocket Lawyer had a great simple questionnaire to help create a free lease agreement. Due to this being my only need, I canceled my trial before I was charged and Andrew made it quick and easy

2 years ago

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Andrea Gibson Destin, FL

My first call everyone was very helpful and got me set up and connected right away. So far the experience is five stars. I look forward to doing business with Rocket Lawyer

2 years ago

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Eric Morant Baldwin Park, CA

I never used your service, or where it even came from. I would like to recoup all the money I lost, but I noticed this months ago and didn’t get around to canceling it. But I am now. Kristina was great tho.

2 years ago

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Joseph R. Sellers Sykesville, MD

I think it's a great App, and very worth the time/price. It was easy to get it Notorized. the person handling my request offered a great deal for the future, and I hope to contact Rocket Lawyer for future needs.

2 years ago

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Toni Pompa Pompano Beach, FL

Randy was very knowledgeable, patient and efficient. He makes the caller feel comfortable and relaxed while resolving the issue. I hope every employee of Rocket Lawyer follows the same template. He was amazing!

2 years ago

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Tiffani Hudson Alpharetta, GA

I chatted with Justina, told her my requests and she assisted me instantly! She advised me of my options and sent me an email that clarified our discussion. Great attitude and very professional!

2 years ago

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Lynne McCarron

Lauren was very clear and concise on the directions that were needed for me to successfully complete and utilize an agreement that I needed in a very short time period. Nice work Lauren!

2 years ago