Name: Rocket Lawyer
Rating: 4.9

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Brett Racheter Columbus, OH

Tucker absolutely helped me out 110% and spoke with understanding and took the time to go slow so I understood everything he had to offer me to fix my account issue with Rocket Lawyer.

2 years ago

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Jaime Isaiah Achilles Hernandez Houston, TX

Sabrina is the epitome of great customer support. She was patient and her communication skills are elite level. This was the best customer support experience I have ever had, jo exaggeration.

2 years ago

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Company Paperwork Mesa, AZ

I really l iked how there are file on line to hlp support all the unknowns in life. I will be looking into more of the files as soon as the new year is here. thank you Deana

2 years ago

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Danny Beamer Esmont, VA

Marcos was very helpful and extremely patient with me. He took time to explain options to me and how I could benefit from the services being offered. He was very nice and courteous on the phone.

3 years ago

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rosemary ingram Red Oak, TX

McKenize was very helpful and knowledgeable of what I needed spoke very clearly had a friendly personality, continue the good work. She was quick and to the point of what I needed.

3 years ago

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Pris Cantu Euless, TX

I spoke To Jacob today and he was straight to the point addressed my issue in about 1 minute! He was great! Thanks for hiring such an amazing person! I wish all operators were a good as he is

3 years ago

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Sylvia Ashford Detroit, MI

I was going to cancel my subscription but your agent offered me a more affordable way I could still use your documents with over 150 options I’m happy to say I took advantage

3 years ago

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CARRIE CRUDUP Sonoma, CA

The customer service agent who handled my call was The Best. He was professional, helpful, cheerful and thorough. He really cared about helping me...not something you come across very often over the phone.

3 years ago

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Tc N Tory Collins Denver, CO

This service provided exactly what I needed… When I did run into a billing situation it was rectified immediately, without me even asking… I would 100% recommend using this service if you need to….

3 years ago

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Linda Paulson San Jose, CA

Don't have a need currently. The discount discussed with the rep from my previous renewal never came thru and after a few follow ups I gave up. Renewal charge came thru yesterday for this year for $399.90 with no email notification. I canceled my subscription today. Your rep, Kevin P was super in trying to assist me today with the refund. He needed help with your sales team but it was after hours for them. He was filling out a form so the refund could get underway. He was professional and kind. He is a keeper. you are lucky to have reps like Kevin representing your firm!

3 years ago

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Nancy Harris Austin, TX

agent was knowledge, well informed and warm. I feel she examlified 'CARING' issue was quickly handed and and resolved. No hassel and no hasselment.. I would use Rocket Lawyer

3 years ago

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Barbara Austin, TX

I found your forms great and easy to use. I was a bit disappointed in the lawyers response. I found that answer on line so was expecting more. We've had to hire an attorney to our needs. Thanks for the trail it was good information

3 years ago

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Antonio Perez Sacramento, CA

I got all the legal documents I was after in a timely manner. They were professional and for the most part up to date. And when I want to cancel. It was no problem. Good place to go for docs.

3 years ago

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junkltd Medford, OR

The form generated was thorough, clearly understandable and precisely suited my needs. My interaction with Chris was excellent. I will recommend Rocket Lawyer to friends and family.

3 years ago

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Lucy Basov Charlotte, NC

Very happy with the results! Easy and user-friendly.. I didn't want to sign up for a membership at this time and it wasn't a never-ending saga of cancelling it unlike with so many other companies.

3 years ago

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Derek O'Connell Arlington, VA

Good customer service. When creating a lease, it would be nice to be able to manually edit each section, where doing so does not prevent me from using the auto-generated lease for the entire document.

3 years ago

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michael bernsen Chicago, IL

I needed a bill of sale quickly and the bu yer was in another state but Rocket Lawyer made it quick and easy to find the document I needed and I could even securely email them to be signed online.

3 years ago

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daniels freeman Los Angeles, CA

Got paired with an amazing lawyer custumed for my specific case. Received such good advice on my whole situation and this consultation really gave me a solid ground on how to act next. Very useful service!

4 years ago

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Thomas Moyer Las Vegas, NV

This is a great website. Very easy to use. I love how you walk me through each thing I needed to do. I would recommend your site to anyone that could use your service. Actually already recommended it to a couple people.

4 years ago

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Ronald Marini Miami, FL

I drafted my will and healthcare power of attorney using rocket lawyer and as a lawyer I found the documents to be complete, well thought out and comprehensive; not to mention the program was very very easy to use.

4 years ago

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TBeadles ,

I love Rocket Lawyer. It’s very user friendly and efficient. The representatives I have worked with are very courteous, kind and professional. Thank you for all of your help.

4 years ago

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Naomi Dennison Wurtsboro, NY

I needed to write out a notice of no lease, I served papers in March to default a rental agreement the people are still there so I thought I would try another way and no rent will be collected

4 years ago

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Sandy Hunsaker Cañon City, CO

I was very pleased on how easy The Last Will and Testament was to do as well as my Living Will. I had to unexpectedly get one done. Thank for your services and the free trial. I will recommend your company.

5 years ago

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Frank A. Houston, TX

Rocket Lawyer is a great company. They stand by their word when they say something to you and offer great legal document alternatives to what someone would normally pay an attorney for.

8 years ago

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Mike Curtis Guyton, GA

Rocket Lawyer was recommended by an attorney brother-in-law. Reasonable price, lots of features, and easy to use. We used it for wills, trusts, living wills, powers of attorney, and others. Very happy with the results. We got everything we needed so our membership lapsed. I won’t hesitate to use them again.

4 years ago

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Lisa Curtin

Had a technical issue and called support, Kim was the BEST support person I have ever dealt with. KUDOS

6 months ago

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WR

Tiffany in customer service was very helpful Also, a lady that I spoke with, in technical support, was also very helpful and knowledgeable.

7 months ago

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Emily Castellanos

Grace was amazing assisting with all my questions, wants and needs, very understanding and friendly.

7 months ago

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Jeffrey Jackson

Justina was professional, kind and customer focused. I really appreciated the excellent customer service .

7 months ago

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Gail VanHorn

I like having this at hand only leaving due to financial issues this site has always helped when needed.

7 months ago

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Mark Nelson Rancho Santa Margarita, CA

I did not intend to sign up for the subscription and was charged $39.99 on my company credit card for over two years ($1,000+). The charge was small enough that it flew under my approval radar and ran on until it was noticed almost by accident. These types of subscription scams are not uncommon and we clearly missed this one. I consider these deceptive trade practices and I anticipate that your company and others with similar business practices will likely end up on the wrong end of a class action suit. Your Customer Service agent Kristina was the only positive experience that I have had with your organization and managed to get me a very small refund...I think she did as much as she could within her delegated authority to address my issue, which I appreciate....I give her high marks and I give your company the lowest marks possible due to your deceptive practices.

1 year ago

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Letycia Herrera Dinuba, CA

Thank you for this great website you have, very informative. I appreciate the friendly and supportive customer service rep. Nayomi. She was very helpful to my needs.

1 year ago

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Andy Bull Clute, TX

I needed a last minute NDA for customers coming to town tomorrow. I was able to create this before our morning meetings tomorrow. I did have issues logging in and ended up on the phone with Kim for about 40 minutes.

1 year ago

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Lorena Korbel Las Vegas, NV

Ease of program. I liked that it was a free trial offer. It was also easy to cancel before being billed once I realized that I needed to use the forms my lender provided.

1 year ago

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BILLIE Jacksonville, FL

The staff of Rocket Lawyer is professional. The representation of real estate lawyer, Dana A (Orlando area) is also professional and responsive. Highly recommend both!

1 year ago

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Reem Haddad Houston, TX

Funny enough, I went to law school and still use rocket lawyer for quick contracts. It’s very convenient and easy to use. I definitely recommend it!

1 year ago

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James Mccarty Wilmington, OH

Rocket Lawyer made the business setup process simple and pain free! The site was intuitive and clear and the customer serve was extraordinary! I couldn't be more pleased!

1 year ago

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Gary Hale Dallas, TX

I want to thank Rocket Lawyer, and the team I talked to. They helped with my free trial offer on a legal document. I will keep this app in my phone for future needs.

1 year ago

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Glen Vosselman Easton, MD

My concerns and questions were promptly addressed and I will be using Rocket Lawyer documents now and going forward. Thank you Rocket Lawyer for your professionalism.

1 year ago

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Heather H Sanford, FL

Rocket Lawyer is an excellent tool to provide legal documents for customization. Their online forms are fabulous and the answers provide valuable insight.

1 year ago

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Bruce Flohr

Rocket Lawyer is the worst company to open an LLC with. They claim to take care of all everything necessary that it takes to open an LLC, however they have failed to notify us that we need to publish the the business within 120 days. Not only that, when confronted about their lack of information when being one of the most expensive companies to use, the tried to claim they they did notify us about the requirements, however their claims could not be substantiated. They offered to publish our company for $1,800 when all other services charge $375. While they do answer the phones, they do not offer any legal services which they insinuate that they do. Rocket Lawyer is a complete waste of Money and should be avoided at all cost. Date of experience: March 29, 2023

2 years ago

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Sheila Burns Dickson, TN

Rocket Lawyer has been great for me. When I need contracts or need to send a contract to be signed, I prepare it through Rocket Lawyer! They are a great asset to have.

2 years ago

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Madeline du Mee Burnsville, NC

I am purchasing vacant land in NC. I could not find a vacant land contract so I tried to use the real property. I am paying all closing costs and it defaulted to standard closing costs and it would not allow me to change or edit

2 years ago

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Evita Flores Freeport, IL

I love using Rocket Lawyer! Very easy to use and understand. Justina M helped me with my membership by keeping it at a great deal! Great customer service!

2 years ago

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Shondale Gamble Brooklyn, NY

I liked that most legal forms were able to be created and for a free trial offer. Money was not required, which means that this company stands behind their products 100%.

2 years ago

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Monique Wimbush Houston, TX

I needed a "Demand Letter" and Rocket Lawyer was a savior. I only used the trial. Justina M. offered me a very good subscription deal, but I just don't need another bill right now. Thank you Rocket Lawyer!

2 years ago

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Lydia Hardy Atlanta, GA

I liked the step by step interview process and the ability to see the draft as its created. Justina provided fast and efficient service with my request.

2 years ago

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Don Sarazen West Columbia, SC

It was very easy to find and create the document I needed. I am also impressed that the form will always be available to me even though I am not a member.

2 years ago

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deborah bowen Boca Raton, FL

Ms Linda provided excellent service . Because of her courteous and professional manner I probably will contact your company in the near future for additional service.

2 years ago

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Jenn Pison Coppell, TX

The process was so clear and straightforward! And Sabrina in customer service helped me wrap up all final steps in a matter of minutes. Great experience!

2 years ago