Name: Rocket Lawyer
Rating: 4.8

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Heather H Sanford, FL

Rocket Lawyer is an excellent tool to provide legal documents for customization. Their online forms are fabulous and the answers provide valuable insight.

1 year ago

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Bruce Flohr

Rocket Lawyer is the worst company to open an LLC with. They claim to take care of all everything necessary that it takes to open an LLC, however they have failed to notify us that we need to publish the the business within 120 days. Not only that, when confronted about their lack of information when being one of the most expensive companies to use, the tried to claim they they did notify us about the requirements, however their claims could not be substantiated. They offered to publish our company for $1,800 when all other services charge $375. While they do answer the phones, they do not offer any legal services which they insinuate that they do. Rocket Lawyer is a complete waste of Money and should be avoided at all cost. Date of experience: March 29, 2023

1 year ago

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Sheila Burns Dickson, TN

Rocket Lawyer has been great for me. When I need contracts or need to send a contract to be signed, I prepare it through Rocket Lawyer! They are a great asset to have.

1 year ago

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Madeline du Mee Burnsville, NC

I am purchasing vacant land in NC. I could not find a vacant land contract so I tried to use the real property. I am paying all closing costs and it defaulted to standard closing costs and it would not allow me to change or edit

1 year ago

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Evita Flores Freeport, IL

I love using Rocket Lawyer! Very easy to use and understand. Justina M helped me with my membership by keeping it at a great deal! Great customer service!

1 year ago

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Shondale Gamble Brooklyn, NY

I liked that most legal forms were able to be created and for a free trial offer. Money was not required, which means that this company stands behind their products 100%.

1 year ago

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Monique Wimbush Houston, TX

I needed a "Demand Letter" and Rocket Lawyer was a savior. I only used the trial. Justina M. offered me a very good subscription deal, but I just don't need another bill right now. Thank you Rocket Lawyer!

1 year ago

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Lydia Hardy Atlanta, GA

I liked the step by step interview process and the ability to see the draft as its created. Justina provided fast and efficient service with my request.

1 year ago

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Don Sarazen West Columbia, SC

It was very easy to find and create the document I needed. I am also impressed that the form will always be available to me even though I am not a member.

1 year ago

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deborah bowen Boca Raton, FL

Ms Linda provided excellent service . Because of her courteous and professional manner I probably will contact your company in the near future for additional service.

1 year ago

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Jenn Pison Coppell, TX

The process was so clear and straightforward! And Sabrina in customer service helped me wrap up all final steps in a matter of minutes. Great experience!

1 year ago

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Robin Johnstone Albuquerque, NM

Rosechelle was great. She explained everything perfectly, and led me through the process of downloading the document, offering me a free trial, and explaining all the fees.

1 year ago

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justareview New Braunfels, TX

I like the concept of Rocket Lawyer and believe in it's benefits. Customer service was also very helpful. I may return in the future, however I only gave 3 stars because the change from the free trial to the membership is not clear, and I ended up paying more than I thought it would be.

2 years ago

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Brian Curtis Irvine, CA

Rocket Lawyer allows me to get documents completed quick, accurately, without the need to go to a law firm that would charge me significantly more for a simple legal needs.

2 years ago

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J Lvt

I use the site for legal documents and also as a resource in the businesses we own. It saves time and the wording is good and acceptable to other businesses we work with.

2 years ago

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Bean's House Elf Culver City, CA

Absolute scam. Shocked to find that I have been billed monthly since August 2021 ($39.99/month). I never subscribed or agreed to this service, have never received a bill, but apparently have been billing my card monthly and just noticed it. You call their phone line and it says to leave a message to "downgrade" your sevice — but the "message box" is full and you can't leave a message. There is no where on the site to cancel without signing up. Thank goodness there is social media to blast on every possible website warning everyone about Rocket Lawyer. BOO. (We don't even have subscriptions to Disney or Showtime, but were paying for this???)

2 years ago

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Jeff Jokerst, Esq. Seaside, CA

I'm very pleased with the ease of Rocket Lawyer. The document that I created was very simple to make using their template. Christine W in customer service is excellent.

3 years ago

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Reanna Rogers Wills Point, TX

Kaylee was very helpful and quick to answer the phone. She had a sense of urgency when i informed her of my issue and let me know immediately that it’d be solved.

3 years ago

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Lisa Hart Austin, TX

Liked best: Offered the free form I think I need. Haven't used the from yet, so can't comment regarding the forms usefulness. Like least: Had to call to cancel the free trial, but had a very friendly, helpful customer service rep help me cancel.

3 years ago

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Deborah Barnhart New Port Richey, FL

You gave me what I wanted immediately. It was professional and correct. I was able to cancel in 7 days. Your service representative, Conner, was superb.

3 years ago

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Kristy Tiesing Auxvasse, MO

So friendly, understanding and prompt with their help. I was able to get my membership adjusted and refunded with no problems and their customer service was top notch.

3 years ago

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Wendy Siniard Cumming, GA

Using the documents was easy and straight forward. Calling to cancel my 7-day trial was so easy and the Rocket Lawyer employee was helpful and a breeze to work with.

3 years ago

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Christen Noel Huffman Birmingham, AL

Your customer service is outstanding! Christine was patient, understanding compassionate and more than fair! I will definitely be recommending Rocket Lawyer in the future!

3 years ago

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Elaine Hinz Toledo, OH

My doctor has been encouraging me to get my Living Will made and, thanks to Rocket Lawyers, I have finally done it. It was easy! Thanks for the help.

3 years ago

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Rachel Dena New Braunfels, TX

I love how you offer so many services at a reasonable price and how quickly you response to questions. Very convenient! I will be using your services in the future as needed. Thank you!

3 years ago

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Karen C Lewis Ashburn, VA

I used to fillable forms to set up my Durable Power using this wbsite and had no problems at all. Very user friendly. I absolutely would recommend this site for legal forms.

3 years ago

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MAGIC MIKE TERRORENCE Cleveland, OH

Your website was easy to navigate and I was able to edit and print my paperwork out 3 different times with no confusion.Got my work done fast as a rocket.Thanks guys.

3 years ago

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Marilynn Kaplan North Las Vegas, NV

Easy to use, even with multiple “edits”. A couple hiccups where info wasn’t accepted . Only used the trial version but accomplished what I needed.

4 years ago

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Jenny Peters San Francisco, CA

Really amazing service. I had high expectations and they were met. I feel like I really get my money's worth and I've told friends about how useful I find it.

8 years ago

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Kevin Merritt

Satisfied service thank you for great customer service.

3 months ago

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Ashley Harris

McKenna was very efficient and professional.

3 months ago

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Hilary Vartanian

ease of use. professionalism of employees

3 months ago

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Brett B

So far all my template needs have been met

3 months ago

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Tiffany Vollmer Midvale, UT

I used Rocket Lawyer for a rental contract. The site is very user friendly and makes the whole process a ton easier. They are also very easy to work with if you need to cancel your subscription.

4 years ago

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Jesi Walczak

When it was time to cancel my membership, there were no issues!

4 months ago

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tiffany Rea

Allison was very helpful and took care of what I needed in a quick phone call.

4 months ago

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Keonna Fields Dallas, TX

Brenna had excellent customer service all across the board. I will be reactivating my services soon.

9 months ago

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Lawrence Zupan

In both calls today I was treated to kind professional patient and courteous treatment. How wonderful!

10 months ago

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Kelona Hamilton Atlanta, GA

Great customer service, very high price and totally missed the subscription. Should have gotten reminders before these charges took place.

10 months ago

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Rudy Reissig Oklahoma City, OK

website easy to navigate. Documents were easy to go through and finish. Randy in customer service was very helpful and professional.

1 year ago

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Johnnie L Williams #1 Philadelphia, PA

Jo Jo is qreat, I had a problem and she fixed it. I wish I could give her a 🫂 🤗. Thank you for hiring such a great employee.

1 year ago

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Equent Robinson Jr. Cleveland, MS

I liked Justina's urgency to handle my problem in the most effective way that she could & her professionalism was on point too!

1 year ago

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Dana Harper Lexington, MA

Easy to use, the forms were exactly what I needed. Customer service was great. They answered my questions and resolved my issue quickly.

1 year ago

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Lisa O' Brien

Very helpful tool for small businesses. I was able to create documents with ease and feel assured that they were legally sound.

1 year ago

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Asma Chicago, IL

There was a tech issue that was resolved for me. Took a bit longer than anticipated but I didn’t mind as long as there was a solution.

1 year ago

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Laura Goodrich Longmont, CO

Kristina was very helpful in resolving my membership issues and issuing a refund. She was polite and efficient. Thank you!

1 year ago

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Ryan Boden Denver, CO

Linda was very polite, professional, and courteous with her customer support today. I appreciate her going the extra mile to ensure I was satisfied.

1 year ago

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Ken Fischer Altamonte Springs, FL

Excellent documents, easy to follow, and personnel I have spoken to have always been respectful, informative, and very kind.

1 year ago

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Kaye Thompson Memphis, TN

Quick and efficient and easy. Had one phone conversation with a representative, they understood what I needed and got it done!

1 year ago

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Joe Sedik Auburndale, FL

Somehow after cancelling on your site I was charged again. Karen assured me this would be credited to my card. Thank you Karen

1 year ago