Name: Rocket Lawyer
Rating: 4.9

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Robin Johnstone Albuquerque, NM

Rosechelle was great. She explained everything perfectly, and led me through the process of downloading the document, offering me a free trial, and explaining all the fees.

2 years ago

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justareview New Braunfels, TX

I like the concept of Rocket Lawyer and believe in it's benefits. Customer service was also very helpful. I may return in the future, however I only gave 3 stars because the change from the free trial to the membership is not clear, and I ended up paying more than I thought it would be.

3 years ago

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Brian Curtis Irvine, CA

Rocket Lawyer allows me to get documents completed quick, accurately, without the need to go to a law firm that would charge me significantly more for a simple legal needs.

3 years ago

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J Lvt

I use the site for legal documents and also as a resource in the businesses we own. It saves time and the wording is good and acceptable to other businesses we work with.

3 years ago

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Bean's House Elf Culver City, CA

Absolute scam. Shocked to find that I have been billed monthly since August 2021 ($39.99/month). I never subscribed or agreed to this service, have never received a bill, but apparently have been billing my card monthly and just noticed it. You call their phone line and it says to leave a message to "downgrade" your sevice — but the "message box" is full and you can't leave a message. There is no where on the site to cancel without signing up. Thank goodness there is social media to blast on every possible website warning everyone about Rocket Lawyer. BOO. (We don't even have subscriptions to Disney or Showtime, but were paying for this???)

3 years ago

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Jeff Jokerst, Esq. Seaside, CA

I'm very pleased with the ease of Rocket Lawyer. The document that I created was very simple to make using their template. Christine W in customer service is excellent.

3 years ago

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Reanna Rogers Wills Point, TX

Kaylee was very helpful and quick to answer the phone. She had a sense of urgency when i informed her of my issue and let me know immediately that it’d be solved.

3 years ago

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Lisa Hart Austin, TX

Liked best: Offered the free form I think I need. Haven't used the from yet, so can't comment regarding the forms usefulness. Like least: Had to call to cancel the free trial, but had a very friendly, helpful customer service rep help me cancel.

3 years ago

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Deborah Barnhart New Port Richey, FL

You gave me what I wanted immediately. It was professional and correct. I was able to cancel in 7 days. Your service representative, Conner, was superb.

3 years ago

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Kristy Tiesing Auxvasse, MO

So friendly, understanding and prompt with their help. I was able to get my membership adjusted and refunded with no problems and their customer service was top notch.

3 years ago

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Wendy Siniard Cumming, GA

Using the documents was easy and straight forward. Calling to cancel my 7-day trial was so easy and the Rocket Lawyer employee was helpful and a breeze to work with.

3 years ago

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Christen Noel Huffman Birmingham, AL

Your customer service is outstanding! Christine was patient, understanding compassionate and more than fair! I will definitely be recommending Rocket Lawyer in the future!

3 years ago

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Elaine Hinz Toledo, OH

My doctor has been encouraging me to get my Living Will made and, thanks to Rocket Lawyers, I have finally done it. It was easy! Thanks for the help.

3 years ago

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Rachel Dena New Braunfels, TX

I love how you offer so many services at a reasonable price and how quickly you response to questions. Very convenient! I will be using your services in the future as needed. Thank you!

3 years ago

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Karen C Lewis Ashburn, VA

I used to fillable forms to set up my Durable Power using this wbsite and had no problems at all. Very user friendly. I absolutely would recommend this site for legal forms.

3 years ago

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MAGIC MIKE TERRORENCE Cleveland, OH

Your website was easy to navigate and I was able to edit and print my paperwork out 3 different times with no confusion.Got my work done fast as a rocket.Thanks guys.

4 years ago

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Marilynn Kaplan North Las Vegas, NV

Easy to use, even with multiple “edits”. A couple hiccups where info wasn’t accepted . Only used the trial version but accomplished what I needed.

5 years ago

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Jenny Peters San Francisco, CA

Really amazing service. I had high expectations and they were met. I feel like I really get my money's worth and I've told friends about how useful I find it.

8 years ago

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Tiffany Vollmer Midvale, UT

I used Rocket Lawyer for a rental contract. The site is very user friendly and makes the whole process a ton easier. They are also very easy to work with if you need to cancel your subscription.

4 years ago

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Audrey Ruth Bareham

Grace was super helpful and knowledgeable. It's always nice to talk to someone nice :-)

7 months ago

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Suzette Cohn

Too often it is difficult to cancel service. It was easy to cancel and very friendly experience.

7 months ago

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Jackie

I much appreciated the help in creating a simple Will! Excellent customer service!

8 months ago

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Stephen Norman Seattle, WA

Deceptive "free trial." Charged my $39.99 for five months without any confirmation that a free trial had ended or that I've made payments. My attempts to reach out to customer support were unsuccessful. Voicemails to no one. Emails with no response. Finally one email response offered a "courtesy" of refunding one month's bill. This was unacceptable as I had not used any of the services. Finally i was able to connect with a customer service rep on the phone who was very understanding and kind and fixed my issue, refunding me the full amount.

1 year ago

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Roxie Haynes Chattanooga, TN

Easy to find and use docs. Wasn't sure how to word an employment rejection letter for candidates we chose not to hire. Thanks!

1 year ago

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Juliana Ferrie Maynard, MA

Wonderful service, easy to use. Customes service is a delight and very efficient. I would use this service again for sure.

1 year ago

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Jocelyn Gates

Customer Service was amazing. I called to cancel because there was a setting I was not able to find and the rep was so great with fixing everything!

1 year ago

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IT's〆CHOHANツ Brooklyn, NY

Best guided by Jamie and her friend will highly recommend to use Rocket lawyer as they immediately sort out problems. Thank you once again.

1 year ago

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Idalia Popovic Brownsville, TX

I’ve never had a problem with Rocket Lawyer. They are very prompt and compassionate. I will highly recommend to my friends and family.

1 year ago

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Susan Conder Barcena Albuquerque, NM

I really liked the ease of use,, the forms were very easy to fill out on the website. I was able to complete my document in less than 15 minutes.

1 year ago

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Rudy Reissig Oklahoma City, OK

website easy to navigate. Documents were easy to go through and finish. Randy in customer service was very helpful and professional.

1 year ago

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Johnnie L Williams #1 Philadelphia, PA

Jo Jo is qreat, I had a problem and she fixed it. I wish I could give her a 🫂 🤗. Thank you for hiring such a great employee.

2 years ago

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Equent Robinson Jr. Cleveland, MS

I liked Justina's urgency to handle my problem in the most effective way that she could & her professionalism was on point too!

2 years ago

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Dana Harper Lexington, MA

Easy to use, the forms were exactly what I needed. Customer service was great. They answered my questions and resolved my issue quickly.

2 years ago

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Lisa O' Brien

Very helpful tool for small businesses. I was able to create documents with ease and feel assured that they were legally sound.

2 years ago

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Asma Chicago, IL

There was a tech issue that was resolved for me. Took a bit longer than anticipated but I didn’t mind as long as there was a solution.

2 years ago

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Laura Goodrich Longmont, CO

Kristina was very helpful in resolving my membership issues and issuing a refund. She was polite and efficient. Thank you!

2 years ago

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Ryan Boden Denver, CO

Linda was very polite, professional, and courteous with her customer support today. I appreciate her going the extra mile to ensure I was satisfied.

2 years ago

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Ken Fischer Altamonte Springs, FL

Excellent documents, easy to follow, and personnel I have spoken to have always been respectful, informative, and very kind.

2 years ago

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Kaye Thompson Memphis, TN

Quick and efficient and easy. Had one phone conversation with a representative, they understood what I needed and got it done!

2 years ago

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Joe Sedik Auburndale, FL

Somehow after cancelling on your site I was charged again. Karen assured me this would be credited to my card. Thank you Karen

2 years ago

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King Punigutu Blythewood, SC

I need to privacy act asap and you guys made it very easy for me. The process was a quicker then I expected. Thank you guys

2 years ago

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PAOLA SARALEGUI Miami, FL

Good service !I needed a letter of authorization for my son to travel out of the country with my brother, it took me a few minutes to have it ready!

2 years ago

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Joe LaRocca Holts Summit, MO

Using the site was super easy. Cancelling after I created the needed documents was also simple and easy. Their customer service was superb!

3 years ago

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Martyn Twidle Lakeland, FL

I mistakenly signed up for the premium, Justina was very quick on the chat and sorted me out to the plan I wanted. Thankyou

3 years ago

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Patrick Taylor Atlanta, GA

Rocket Lawyer's offering is top notch and the Support Team is incredible. Thank you for offering good products and well trained staff!

3 years ago

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Alexander Biega Florence, AL

Great value for something you get for free. Rocket Lawyer made it easy for me to form my LLC by providing me with a solid operating agreement.

3 years ago

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Katrina Hargrave Raleigh, NC

I only did the seven-day trial. It was good. Very easy to navigate. Easy to download and edit the document. I will use it again soon.

3 years ago

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Bruce Valley Center, CA

The form I used was complete and very easy to customize and edit. In addition, my interaction with customer service was very satisfying

3 years ago

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Don Johnson Winchester, KY

The documents I created were fairly accurate. The county clerk wanted more, and I was able to edit my document and it was accepted and registered.

3 years ago

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Ruby D Houston, TX

Prompt response to questions. Very personable representatives. Surprised that the attorney wasn't familiar with Rocket Lawyer questionnaire. Easy to use website.

3 years ago